Hello, I have the latest Apple TV - 4K streaming box from Apple, and I have it connected to my Xfinity Wifi. I am able to download the Xfinity Streaming app, but after I enter the activation code, on the www.xfinity.com/authorize page, it logs me in for 1 second and then kicks me out.  I 

trying to pay bill. this is still an issue. please fix your site

Hi, I see the T3 time-out every 30 minutes (or shorter), which causes a loss of connection. Once the restart has completed and I am reconnected, the connection is stable from time to time but has been dropping more consistently over the past month (July 2023). I see the following message in the e

Every night around 10:00 PM signal strength on 16 channels drops, ranging from -2.8 to -5.8 dBmV, upstream drops to one channel, connection is lost, requiring a reboot of my modem to get reconnected. During the day signal strength ranges from 2.4 to 3.4 downstream and 47.3 to 48.2 dBmV on four chan

When is Investigation Discovery coming back to the lineup?

Very frustrated here ... After a series of issues with my cable box, an Xfinity tech replaced the box (which had a faulty HDMI input port) with a different style box (no clock or recording indicator lights). When I went to Hulu, there was a message to upgrade my this box which I ignored (selectin

Just upgraded to 2.5GB speed with new gateway and Xfinity has finally got things sorted for proper speed/config. New Gateway only has one 2.5gb port.  Purchased TP-Link TL-SG105-M2 unmanaged switch.  Using Cat6A 10GB cables.  Cable run from 2.5GB port on Xfinity gateway to switch the

I switched from ACP and then was approved for the LifeLine Benefit. I called Xfinity and gave them my application ID, and my services were restored. Immediately after,  i received an email stating that ACP had been applied to my account,  which i found weird because thats a different bene

I have a new wireless gateway model TG4482A. Port 4 is marked with a red stripe and any device I connect to it shows as orange - amber light,  which usually means a slower connection. Anyone knows is this a special port? And should I plug anything into it?  Thanks

There is a hornets nest in the pedestal box that is located on my property. Please contact me to get this taken care of as it is a safety hazard to myself and my family.

My bill (cable + internet) went up $60 a month from July 2024 to August 2024 and there were no changes made to my service plan. I need help with eliminating this excessive monthly increase.   Look forward to speaking directly with someone who can help resolve my issue.  Thank you.

My Samsung A70 phone is not making call outgoing or able to pick-up/answer some calls.When dialing a number the phone is dead on the first call. I am always having to call a number two times before the ringing starts and connects. Also, I am not able to answer a call sometimes, it won't answer calls

On-line account fake bugs - spinning "loading..." page, bots ending chat when the topic is "change", impossible phone call with a real human that would lead to any solution, ... how is this allowed this day and age?? I am not even ready to cancel yet LOL ... you can smell a class action coming up.&

I recently bought the Arris G54 modem and it is connected to my xfinity internet but I am still capped at 40Mbps upload speed after xfinity provisioned it. I get 1400Mbps download speed but not the 200Mbps upload speed I should be getting. I have read other posts of people with the same modem gettin

Hi need a tech to come home my house to repair my slow internet. I will pay the fee. 

Now currently have a rented Xfinity Wireless Gateway - Technicolor CGM4140COM and Gigabit internet plan. I would like to buy my own. I went to the support section of my account and looked up Device Info - Xfinity to see what is compatible and there are only two with built in wi-fi routers - Arris

My search function will only return emails dated after January 2023. I can see and access emails in my inbox back to 2017.  While older emails can be scrolled to and opened, they do not appear in the search results.  I see in several forums where email boxes were rebuilt.  This was a

I was on the phone all day yesterday and the day before, trying to get our FLEX box to work . I even drove to the local store and switched out the FLEX box for a new one.... ( the first one was also new)  This morning I received 2 phone calls from someone identifying themselves as Xfinity Tech

Issue is with Edge Version 129.0.2792.89. It works with Chrome. When logging into my account with Edge, clicking on the login box or typing a letter used to produce a dropdown menu with usernames. I somehow disabled this while trying to delete some of those entries and now have to type out the user

My Comcast email on my iPhone has been blocked after a day of traveling internationally. I can see it by connecting via internet to Xfinity but can’t get it on my iPhone or iPad. Trying to find a way to communicate with a live person at Xfinity via dm or chat