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user_j0ue2l
1st Topic

1 Message

Wednesday, January 17th, 2024 7:53 PM

Closed

Requesting technician to come you my house

Hi need a tech to come home my house to repair my slow internet.  I will pay the fee. 

Question

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Updated 

10 months ago

315

3

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Official Solution

XfinityMartyR

Official Employee

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2K Messages

1 year ago

@user_j0ue2l Thanks for reaching out to us over our Community Forums regarding your slow internet concerns. We would be more than happy to help! Are you having speed issues over WiFi, or an ethernet connection? What are your speed test results indicating? 

 

Xfinity Speed Test

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user_u19nie

2 Messages

TV streaming then not. No Xfinity on TV. Have Xfinity on iPad. Pleases advise

11 months ago

0

XfinityTy

Official Employee

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376 Messages

Hi there, @user_u19nie! Are you unable to access the Xfinity Stream app on your TV? Are you receiving an error message or an error code? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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11 months ago

0

EG

Expert

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110.2K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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user_efenho

1 Message

10 months ago

They will say they are coming yet will never show up.  [Edited: "Solicitation"]

(edited)

1

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XfinityAdrienne

Official Employee

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1.3K Messages

Hey there, user_efenho! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am sorry to hear about the experience with our technicians, that certainly is not what we want. Are you having troubles with your services? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

10 months ago

0

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