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Spam surveys
My preferences are all set to OFF and have been for years. Why did you recently start spamming me with unsolicited surveys, and why don't any of the links in the email actually allow me to unsubscribe? Is agreeing to receiving this spam a condition of being a Comcast customer? On Thu, Jul 13, 2023,
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Customer Service
i’m trying to change my services and online just freezes and wait time in ijine is ages with multiple automated hoops.. feels like a scam by comcast that should be investigated
Changing internet plan online
I want to possibly add unlimited data to my plan. I want to see my options online. I am unable to access the change my plan page. The change my plan page tells me I cannot do it online, but that can't be right. I want to see all available options without having to go through a salesperson.
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... Alert Xfinity customers and security staff ... Sad to say, they just don't care. This scam has been running for about a year now. See any of the many posts at https://forums.xfinity.com/conversations/search?page=1&sortKey=RELEVANCE&q=%
Retailer Partnership Gift Card Scam
This scam is currently active, and will continue to prey upon Xfinity customers until the company takes a more active role in helping customers avoid it. I received a text message from "Xfinity" stating that "a special discount of as much as 50% off my current service rate expires today." The operat
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Chat agent Niraj
He was very helpful. My feedback survey is not working.
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Xfinity Compliments
Help. I am getting the same Customer Reward Program pop up scam on multiple computers whenever logging into my comcast email. Please post a clear step by step method of removing.
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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Xfinity store visit
Michca had me out before my survey loaded great job!!!!
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Xfinity Compliments
Same problem all day in Virginia. And the funny thing is, I got a pop-up survey asking me to gauge my satisfaction with Xfinity email, its reliability, and how likely I would be to recommend it to family and friends. My response to the survey
The certificate for domain 'imap-east.ge.xfinity.com' is untrusted.
All day (9/12/2022), the Comcast mail system has been error-prone. In most cases, it just times out and suggests trying later (not an option for me). Now it seems that a problem is with a certificate. The message is: "The certificate for domain 'IMAP-east.ge.xfinity.com' is untrusted." So, where do
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online. communication. email@ comcast. net
Just got an email from online. communication. email@ comcast. net titled "Urgent Message from Comcast". It says an update is required and includes a button. Seems suspicious but it is very well done. None of the obvious signs of a scam beyond I've never gotten something like this from Xfinity before
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Someone called and left a message said my 50 percent off my account expires today ... That sounds like the "Target Gift Card" scam that has been running for over a year now. See any of the many posts at https://forums.xfinity.com/conversations/searc
About Xfinity account
Someone called and left a message said my 50 percent off my account expires today so how much is it going up to from 25.00
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Hi there , i am sorry to hear that you received a scam call. Please visit https://comca.st/3EJzJBh, to learn more about how to report the scam call.
Did I Get A Scam/Spam Xfinity Sales Call?
This afternoon (08/12/22) I received a pre-recorded voicemail supposedly from Comcast Xifinity. The number that called me was [Edited: "Personal Information"] in Rochester, NY. The full message was: ”Hi there I'm calling you from Comcast Xfinity to let you know that your existing account is qualifie
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Google voice search results gave me the number to someone trying to scam me
So I used Google voice search while driving cross country moving out of state, I called to see about putting my service on hold since I was driving I used voice search and it was for Xfinity customer service number The number that popped up I called and a man answered posing as an Xfinity customer s
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Billing
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Using Free Peacock Premium From Comcast Means You Can't Upgrade to Ad-Free Premium Plus
Finally received a banner for Free Peacock Premium and was able to initiate the benefit on Peacock successfully. I know I'm one of the few. But I wouldn't be so quick to jump on that offer if you would like Ad-Free Peacock Premium Plus. Because once you've signed up for Peacock Premium thru Comcast,
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Channels and Programming
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Scammed by Agent
I signed 24 month contract in Oct. 2022 for $80/mnth internet, with promotions and discounts it would come out to $50/mnth. After about 3 months we started noticing additional $5/$10 charges on our bill and had to call customer service every single month to get them off and back down to $50/mnth. Oc
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Billing
Feel been scammed by Xfinity
Anyone else going through this? My auto pay't bank acct got hacked through Xfinity. Scammers ordered another phone (I had 1 phone + 1 line; now I have 2 bec of the iPhone I did NOT order, nor received). Of course, my Xfin acct does look like I ordered it. I've already been charged $180, so that bank
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Plan
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Caller claiming to be from comcast wanting access to my router
got a call from a 'steve [Edited: "Personal Information"]' (with an east indian accent no less) calling from [Edited: "Personal Information"] wanting to inform me that my router has been missing some 'updates'. asked him when he said for the last several days. he kept pushing for me to go to my comp
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Customer Service
Interesting "solution": disable a presumably revenue-generating service provided by Comcast which is defective and harmful. Perhaps the folks at Comcast would be better served preventing the problem from hijacking the system? Or are you telling us yo
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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Hey there, user_7me7j8! Thank you so much for taking to the time to reach out to us here on the Xfinity Forums. That certainly is not what we want for anyone to experience, and we would recommend reporting the fraud. You can find the details here tow
spam calls
Hi this is Comcast Xfinity. This is your final notice regarding your 50% discount offer on your monthly bill which expires today. To prevent your rate from increasing, call back now at the number on your caller ID thank you phone number was [Edited: "Personal Information"] Washington DC
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I received the same scam phone call also on my voicemail. How did they know that I am a Xfinity customer? There must be a data leak or this is being perpetrated by rogue Comcast employees.
Did I Get A Scam/Spam Xfinity Sales Call?
This afternoon (08/12/22) I received a pre-recorded voicemail supposedly from Comcast Xifinity. The number that called me was [Edited: "Personal Information"] in Rochester, NY. The full message was: ”Hi there I'm calling you from Comcast Xfinity to let you know that your existing account is qualifie
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Scam?!?!?
I recently searched for what I perceived to be a scam and the poster shared near identical information to what I experienced. All xfinity deals were sent to me directly to my phone via SMS. I was offered a free phone to which I replied I'll always take a free phone but I'm not switching my current s
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Customer Service
This is NOT a scam phone number. It’s the phone number for Comcast tech support. I was just given this number directly from tech support so I could call them back.
user_9yi8qx
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1 year ago
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Has anyone received a call from Xfinity technical support [Edited]
I was on the phone all day yesterday and the day before, trying to get our FLEX box to work . I even drove to the local store and switched out the FLEX box for a new one.... ( the first one was also new) This morning I received 2 phone calls from someone identifying themselves as Xfinity Technical S
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