My preferences are all set to OFF and have been for years.  Why did you recently start spamming me with unsolicited surveys, and why don't any of the links in the email actually allow me to unsubscribe?  Is agreeing to receiving this spam a condition of being a Comcast customer?  

Please take our brief survey

How's it going?   We wanted to check in and see how everything is going with your Xfinity Internet service. Your feedback helps us know what's working and what's not so we can serve you better in the future. It's all part of our commitment to give you the best experience possible.   Please let us know your thoughts by taking this quick, three-minute survey. You can get started with the first question here:   Thinking  only about your Xfinity Internet service (not including TV, Home Security, or Phone), how likely are you to recommend Xfinity Internet to friends and family?     Not at all likely Extremely likely   0   1   2   3   4   5   6   7   8   9   10   Give us feedback   We look forward to hearing from you!   Sincerely, Tom Karinshak Customer Experience Team

Xfinity App My Account Ask Xfinity   View Online     |      Unsubscribe     |      Privacy Policy   THIS IS A SERVICE-RELATED EMAIL You're receiving this email because you are a current Comcast customer. Comcast will occasionally send you service-related emails on Product Information. To manage your communication preferences,  go here. Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website  here. Comcast respects your privacy. For a complete description of our privacy policy,  click here. © 2023 Comcast. All rights reserved. All trademarks are the property of their respective owners. Comcast Cable, One Comcast Center 1701 JFK Boulevard, Philadelphia, PA 19103 Attn: Email Communications