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OK, Here's the latest ... Finally got internet and X1 working and my Xfinity app straightened out, but I'm so ticked off with Xfinity, I'm done.  I got on the phone with another Xfinity customer "Dis"service rep to inquire about internet only c

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Internet and X1 box deactivated after upgrading over the phone with customer service

I upgraded my account and as soon as I hit the GO button, my internet and X1 boxes went offline. Been trying to get them back but no luck yet. Does Xfinity hire the dumbest possible people for customer service? On top of the my Xfinity phone app has now reverted back to a non manager format ... only

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@user_1cd989 It looks like one local channel dropped the channel and another one picked it up. They likely dropped it for low viewership.

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What is happening with Court TV?

Hi. First Court TV was taken down, then brought back, over the course of 4 months. Now, April 1st, 2023, it's gone again, replaced with GRIT. Is this an April Fool's Day prank? Just kidding. Wish it was, though. What's going on with Court TV? I thought it was bought up.

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Unable to change advanced WiFi settings from 10.0.0.1 or xFi APP

I used to be able to change the WiFi settings on the XB6-T Gateway, such as the network channels, channel bandwidth, and WiFi mode... I am now unable to change any setting, I do see a message stating: " Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are being manag

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Hi there @user_scr91p! Thanks for reaching out about the loss of Diamond Sports Group (DSG) programming, which includes Bally Sports regional sports networks. This programming is currently unavailable as our agreement with DSG has expired. Comcast p

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Diamond Sports Group Programming Agreement Expired

Diamond Sports Group (DSG) programming, which includes Bally Sports regional sports networks, is currently unavailable as our agreement with DSG has expired. Comcast pays programmers to bring our customers the entertainment, information, and sports they want. We work to negotiate fair terms in order

Question

Hello, user_mbxx3z! Thanks for reaching out about the loss of Diamond Sports Group (DSG) programming, which includes Bally Sports regional sports networks. This programming is currently unavailable as our agreement with DSG has expired. Comcast pays

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1 year ago

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Bally Sports

How about an update on the Bally Sports situation? I’m ready to switch providers without any good news. Good news doesn’t include account credits either…

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TVLand removed from my plan

I see that TVLand is suddenly no longer available in the Popular channel lineup. I have reviewed my last 3 monthly bills and I do not see any notice of this change. Now I’m wondering what other changes have been made with no notice. With all of the communication options available I do not understand

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After your reply about letting the channel load, I did that, and now the channel doesn't change.  Sometimes the channel loading is slower, so it is possible I was hitting ok to fast.  So far, this suggestion has helped me, but if that changes I will

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5 years ago

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Guide issue

When we are watching tv, in order to check what is on the other channels without changing channel, we hit the Guide button and then the arrow and up and down buttons. But if a channel we want to check what is on is far away, we hit the number buttons to get to channel. It USED to stay on guide and s

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My channel 1620 disappeared takes me to either a skippy peanut butter recall or if you speak into remote takes you to black experience channel . What’s going on ?

 commented 

3 years ago

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Great American Family Channel

So I am supposed to be able to get the GAC channel on my xfinity channel lineup. What channel is it on, I cannot find it. If you do not support this channel, why does it say xfinity does on their website?

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Are the channel settings we can no longer access at least set on auto? My Roku is connected to channel 1 currently. But I seemed to have better connections with 5 Hz channels. Thanks.

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5 years ago

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Need to change wifi channels

My router is automatically selecting the channels and is greyed out so I cannot manually change them. Unfortunately I live in an apartment complex and are required to set my channel to what the complex chooses otherwise I get a $25 bill every week I don't change it. How can I make it so I can go aro

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@user_hvit8i We apologize for any inconvenience. Every contract includes certain channels and services at a fixed price for a certain period of time. During the term of the contract, specific channels may be added, changed or removed for a variety of

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FETV warning

Been seeing a warning that FETV may get disconnected from Xfinity. (Chicago area) I then found this https://www.keepfetv.com/ Has anyone else seen this?

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Haven't heard anything on getting Utah 16 included in the Comcast Channel lineup. Fox 13 Utah says it is Comcast refusing to add it. We are paying for local broadcast fees but Comcast doesn't want to add it.

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Add Utah 16 to channel line up

I need Xfinity to add Utah 16 to the channel line up. This is so I can watch Utah Hockey Club broadcasts on Xfinity versus having to switch to Over the Air antenna. I'm already paying a local broadcast fee so this should be included.

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@user_7e6500 Can you confirm what channel number you're attempting to watch the CW on? I'm showing channel 13 as the SD feed and 805 as the HD feed for that area.

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CW channel?

What happened to the CW channel? It is currently broadcasting Jewelry TV of the National Desk News.

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Hello @user_axulpd, thank you for coming to our Forum for help with your channel concerns. Does the weather channel in question only report forecasts for the incorrect town, or does it include your location as well?

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TV

The tv weather channel gives the local on the ‘8’s’ forecast for a town 40 miles away. I have tried fixing this through the weather channel and tried all suggestions I could find. Given channel is part of an island. I am inland.

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Did it get locked by accident? Try these procedures. Press the Guide button on your remote control. Use the up arrow and down arrow buttons to scroll to the channel you wish to unlock. Press the left arrow 

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2 years ago

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Why is FOX News blocked

I can get every station but that. Is this intentional? Permanent? Nothing is wrong with my cable or connections. Everything works fine, except FOX News, and I can't get a straight answer from the help tools and robo-chats from here.

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