FDSJr's profile

Contributor

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49 Messages

Thursday, June 30th, 2022 3:30 PM

Closed

Channel List for various packages

I am considering a change in my TV package.  I currently have a package called Signature Triple Play.  Maybe I am not looking in the correct location on the website, but it seems that Xfinity deliberately makes it very difficult to find information on channels provided in each of the various packages.  Telling me that I currently have 210 channels doesn't help me all that much.  Exactly what are those 210 channels in the Signature package and what are the channels in other packages?  The actual channels provided will be a major factor in my decision on what, if any, changes I plan to make.  Can anyone direct me to the web page, if any, that provides a detailed list of the channels provided in each package -- Standard, Select, Signature, and Super?  Thanks for any help that can be provided.

Accepted Solution

Problem Solver

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577 Messages

2 years ago

@FDSJr Hello and good morning, and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear that you are experiencing these issues just trying to view your channel lineup options, and I would be more than happy to help. You can view the available channel lineups, as well as the channels each includes in your area by clicking here https://comca.st/3ntu5Jx. Then you just want to click on the blue "Change" link to enter your address, and then once you do, it will say, "An account already exists at this address" and give you three options. If you choose the far right option, "View Deals", it will then show you the available channel lineups. I apologize it is a little confusing to bring up, please let me know if that works for you. I would also be more than happy to help in going over your options. Whatever we can do to assist a valued member of our Xfinity family in finding the perfect package, promotion, and channel lineup for your needs!

Contributor

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49 Messages

@XfinityChristopher​ Excellent!  This list gives me a very good way to compare the various channel lineups. Thanks for the help!

Visitor

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1 Message

@XfinityChristopher​ I was at an xfinity store yesterday and the manager said I could just go online to print out the various channel packages. Like the original customer I have an old package that doesn't exist anymore. I want to see the channels in the Ultimate TV package which exists now. I'm now trying to find a channel list and it isn't anywhere. I tried the link you had put in your response email and it tells me there are no packages available in my area. If I try to go anywhere it says I have to call someone. Is this because I have a balance on my account. It is obnoxious that this is so difficult. If someone would get me the channel lineup I need I would be likely to change to a new package and comcast would make even more money off of me. 

Can you help?

New Problem Solver

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617 Messages

 

Thanks for reaching out about your channel lineup concern. We want to be sure you are able to see the channels :) Having a balance on the account will not prevent you from seeing a lineup. Can you please tell me what you see when you visit https://comca.st/3RpcJKj;

 

I no longer work for Comcast.

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