Xfinity stream app does not work properly. It freezes and when it works the picture is degraded. I have very fast Wi-Fi and the xfinity app works fine on my iPad. But it doesn’t work on the Samsung tv. I’ve installed the latest software on the tv and reinstalled xfinity stream.

I have a Synology NAS that I am setting up with OpenVPN in order to send backup files to a Raspberry Pi w/hard drive running as an OpenVPN client. In order for my local devices to access the Raspberry Pi I need to configure static IP routing through the gateway. I have looked through the Arris gatew

Xfinity, My sub-division took multiple power hits yesterday (Sunday) and now I'm seeing multiple downstream channels receiving millions of uncorrectable errors. Speed has also slowed. I am in the Ranson, WV franchise area. Downstream Bonded Channels Channel ID Lock Status Modulation Frequency Power

We have several Comcast boxes in our neighborhood that are cracked and exposing wires. How can I get them repaired?

Hi! With the new eSIM technology, how do I switch from android to iPhone as I wish? In other words, currently I have an iPhone 13 and I use the same SIM card between my iPhone 13 and my Samsung Fold 3 whenever I wish to use either. How can I do that with eSIM?

I need to register a new cable modem. This needs the xfinity app but the app is not working on my phone. What can I do?

I have a cancellation order ID: [Edited: "Personal Information"], which has been pending for almost two weeks now. My service has not been canceled, I haven’t received the final bill, and autopay is still active, set to charge me for this month. This situation is becoming frustrating and disappointi

I am an existing Xfinity Internet customer. I was getting the ACP discount for a while, until the ACP program was canceled. So now my Internet costs a lot more than it used to. When the ACP program was canceled, I got an email from the government saying I could use Lifeline instead of the ACP progra

I received an email from Xfinity for a new promotion that includes WiFi equipment (I have my own router), unlimited data (never been an issue for my household) and unlimited mobile line for 1 year (I use Verizon) I could be interested but there is no pricing mentioned. What other promotions might be

I ordered an iPhone 13 from Xfinity Mobile in May, as an upgrade to my current phone, using a promotion which would provide a $499 discount to be applied over 24 monthly payments. My credit card was charged the first monthly payment and sales tax for the entire purchase. When the package was deliver

Blue screen/white letters says: V 1.43 Pace PR150BNM SysCode Loader The ASTB needs to download new software. This could take a few minutes, please be patient OOB Channel Tuned to frequency LKC : 104.200MHz OOB Wait For GTC : DOCSIS DSG 3.1 channel DOCSIS DSG Channel : LOCKED DSG Tunnels : OPEN DSG W

I have a reef tank controller that requires a 2.4 GB connection. In setting up that controller how do I, or do I need to, specify anything within the Xfinity router?

This is a long story so I'll just provide some of the highlights of my experience. Twice in the last few months Xfinity has without notice disconnected the Home Monitoring service associated with the alarm. On both occasions I went to a local Xfinity store and had it turned back on. In both cases be

Whenever I try to access a xfinity.com site from my home network on any device and any browser I get: Access Denied You don't have permission to access "http://www.xfinity.com/" on this server. Reference #18.cf034017.1633720197.a37f4e But if I use a VPN it works. I wouldn't care except I want to upg

I have had this problem on the app for 8 months or so. The LAFF channel displays content for the BOUNCE channel. I look at the BOUNCE channel and the content is correct. This happens on every platform that I use the Xfinity streaming app on i.e. Roku, Ipad, Android. I have contacted customer service

I am moving and the address is not found in the move page. When it prompts me to enter my address in the 2nd input field, I do and I see the address as an option. However, when I select it, I am told it's an invalid address and I am unable to proceed.

I am signed up for the automatic payments. If I make a payment before my withdrawal date, will my next scheduled payment still be pulled from my account?

No scores when I go into sports by hitting C on remote. Is it a setting on my end or an issue with Xfinity?

ACP Application in Progress is not moving along as I habe applied since February 5th and I still have not been approved. Can you please check to see what the hold up is? Thank you

I called in to get a new promotion on our home internet. The agent made that happen. The she said if I added another line to our mobile service we'd get another $10 per month off for a year. i.e. save $120. I asked her multiple times whether it would affect the pricing on our mobile service and she