Visitor
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2 Messages
My ACP application
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ACP Application in Progress is not moving along as I habe applied since February 5th and I still have not been approved. Can you please check to see what the hold up is? Thank you
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Visitor
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2 Messages
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ACP Application in Progress is not moving along as I habe applied since February 5th and I still have not been approved. Can you please check to see what the hold up is? Thank you
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Accepted Solution
CCNicolas
Retired Employee
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1.1K Messages
3 years ago
Hey @Chronostvn, thank you for reaching out to Xfinity Support on our forums. Currently, the internet essentials team handles ACP applications. You can reach them online though from their website here. At the top right of the page is an option to "Ask Xfinity" which will put you in contact with them.
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user_87966f
Visitor
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1 Message
3 years ago
Sent: Wednesday, August 10, 2022 12:25 AM
To: [Edited: "Personal Information"] <[Edited: "Personal Information"]>
Subject: You Qualify for the ACP!
You Qualify for the Affordable Connectivity Program! Now, it’s Time to Sign Up with a Provider.
Dear WAGDY,
Your application for the Affordable Connectivity Program (ACP) has been approved!
If you haven’t already done so, your next step is to sign up with a participating internet company by 11/07/2022 so you can begin receiving discounted broadband service through the ACP.
Sign up by 11/07/2022 or you will need to reapply for the ACP.
Even if you want to receive the benefit from your current internet service provider, you still need to contact them to start receiving the ACP benefit.
How to Sign Up with a Provider
If you are interested in a connected device, click here for a list of companies that offer connected devices. Not all companies participating in the program are offering connected devices. You will need to enroll with a company to receive your broadband AND device benefit.
The ACP is a federal benefit program that provides a monthly benefit on Internet services of up to $30 for eligible consumers on non-Tribal lands or up to $75 for eligible consumers living on qualifying Tribal lands. For more information about the ACP, visit AffordableConnectivity.gov.
If you have questions about your connected device, internet service, or bill, contact your internet company. If you have questions about the ACP, call us at (877) 384-2575 or send us an email at ACPSupport@usac.org.
ACP Support Center
Universal Service
Administrative Co.
The Universal Service Administrative Company (USAC) administers the Affordable Connectivity Program on behalf of the Federal Communications Commission. USAC is responsible for helping you apply for the program and understand eligibility requirements.
WARNING: The Affordable Connectivity Program is a federal benefit program that is available to qualifying consumers. Willingly giving false or fraudulent information to get Affordable Connectivity Program benefits is punishable by law and can result in fines, jail time, de-enrollment, or being barred from the program.
This is an automated message. Please do not reply to this email.
The information contained in this electronic communication and any attachments and links to websites are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, or the person responsible for delivering this communication to the intended recipient, be advised that you have received this communication in error and that any use, dissemination, forwarding, printing, or copying is strictly prohibited. Please notify the sender immediately and destroy all copies of this communication and any attachments.
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user_42db3b
Visitor
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1 Message
3 years ago
I have applied several times and got a letter back From You as APPROVED B9415-53336 I have service with Xfinity Internet And Mobil, But every time I try to talk to Xfinity They say Application doed not exist ..and a [Edited: "Language"] load of other excuses !!!! HELP
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