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user_ejxcq3 You should be seeing the credit posted to your bill statement under the Regional Sports Network Fee.
what is the refund amount they are giving for the loss of Bally Sports in thier line up
what is the refund amount they are giving for the loss of Bally Sports in the line up
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Hi, thank you for reaching out to Xfinity Forums. Programs are released based on the Network. Some episodes may not be released or for free based on the Network as well.
Chicago PD and Chicago Fire on demand
I am unable to access Chicago PD Season 10 Episode 5 and unable to access Chicago Fire Season 11 Episode 5. Both are only available on Peacock, which I don't have. All other episodes are available on TV On Demand. Can this be rectified?
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@BruceW I've checked into it and it has no relevancy. Failed authentication whether it be from within the comcast IP space or not is treated the same. The only thing we would not be able to test is whether external network providers treat comcast IP
Cannot send email... (0x800CCC0F) Connection to server interrupted - or - (0x800CCC67) ESMTP server temporarily not available message
I am a former xfinity subscriber that kept my comcast.net email address. I access my email through Microsoft Outlook 365 on Windows 10 via a POP3 connection. My wife who has an identical laptop configuration is experiencing these same problems on her machine. About 3 months ago out of t
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Yes I googled it… and also just did some investigation through AI. It seems there are a few technical explanations that could clarify what happened: 1. iPhone MAC Address Randomization: Modern iPhones use a feature called Private Wi-Fi Address, whic
One device showing as two on WiFi network page
Last night my husband was trying to setup a booster. After connecting his iPhone to the booster, disconnecting from it, and then reconnecting back to our wifi, our xfinity network sent me a notification saying that a brand new iPhone had just connected to our network. Now when I look at the devices
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Changes to Live Video with iOS 14
With the recent release of iOS 14 on Apple devices, you may notice some impacts to your Xfinity Home services. We use a local network connection to provide the best live video streaming experience when viewing your cameras from home. If you’re an Xfinity Home customer with iOS 14 or above on your
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Rules and Automations
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Change xfinity box name
I tired to change the name in the app and through the admin tool but the network name still hasn’t been changed
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Xfinity App
@user_f6d9c4. Here's an overview of how your DVR compiles recordings. Only New Episodes -A new episode is airing for the first time on a given network. This means the DVR will only record episodes that the network has listed as "new" and will n
Record ALL episodes
How do I force my DVR to record all episodes, new and repeats (including ones my DVR knows I've watched before?) It seems my DVR knows that I've watched and previously deleted an episode, so it's assuming I don't want to record it again. I do. How do I force it?
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@Crystl9 Hello, thanks for the post. Have you tried to fully remove both of the devices from the network and try again with the process?
Paused laptop keeps reconnecting
My daughters laptop keeps reconnecting to wifi after I pause it. It pops up as "generic brand windows pc/laptop" over and over again.
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It took several tries but eventually, using your approach, I got it to extend the xfi network wirelessly thanks for the good advice!!
Connect Apple Airport Express to Xfinity wifi network
My old network was Xfiniti modem (router off) connected to Airport Extreme router (and 2 associated Airport Expresses). Airport Extreme stopped working. New network is new Xfiniti modem (router on - both 5 g and 2.4g). I need one Airport Express to send music to home speakers. Is there a way to
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My Game Show network quit working this evening. Since I have not changed my service recently I would like to know why?
Game Show Network HD Channel Disappeared
Yesterday morning, I went to my guide to put on Game Show Network, and only the SD channel is now on our guide. It's like the HD channel completely disappeared! Has this happened to anyone else? I've tried contacting Xfinity on the phone twice and no one seems to have any ability to help fix the iss
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I am having the same issue. It doesn’t matter which network or show/movie I decide to watch. There connection never successfully loads.
Xfinity Stream will not cast
I have found numerous posts regarding this issue, but no conclusive fixes. I have had the Xfinity app on my Android phone for sometime with no issues. Once fine day, it simply stopped casting, it says its casting and the Chromecast shows a still screen with the tree dots but never fully connects. SO
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Smart resume not working
Recently my recordings of network tv shows no longer have the markers to skip commercials. It's not out of sync, it's nonexistent.
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X1
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Can't find PCN (PA Cable Network) in the guide grid ??
I upgraded to Ultimate TV package and I can't find the PCN channel (Pennsylvania Cable Network) ?? The Xfinity website says I should be able to get it at Channel 100 at my home address, but I've rebooted my X1 box several times, as well as a couple System Refreshes. Then I got a replacement X1 box
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Channels and Programming
It seems xfinity gateway doesn’t assign IPv4 sometimes and my WiFi adapter showing unidentifiable network/public network even I am in a private network (sometime correctly identified as WiFi name and private network). In this event, the interne
Comcast Only giving me an IPv6 address, but it seems like my router needs IPv4
Last afternoon (around 4:00 PM PST) my router unexpectedly stopped being able to communicate with my modem (see picture of router ui: https://imgur.com/a/OVzwZu5)But from my desktop, I'm able to connect to both my router and my modem without issue and can connect to the internet if I plug my desktop
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No Bars Mobile
I spoke to someone about have one bar for two days, they had me reset the network and now I have no bars
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Network
It happened to me too recently. Some of the devices are my iPhone connecting to the 5 GHz network instead of the 2.4 GHz network. Once I realized that I checked which network the device was on and I named it based on iPhone 2.4 or iPhone 5 instead of
a new device joined your network -- maybe misidentified?
I got an email from Xfinity yesterday saying a new device joined my network. It was identified as an iPhone. I used the Xfinity app to investigate. the app claims the device is currently connected to my wi-fi network, and I can see its MAC address. The MAC address doesn't correspo
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@dgh19811 I talked (not online chat) to XF again today and they suggested a network reset: Settings/General Management/ [all the way to the bottom] Reset/Reset Network [yes]. This will sign you out of all networks. To my surprise, this worked!!! I
Unable to auto connect to XFINITY secure hotspots
I am unable to auto connect to XFINITY secure hotspots and whenever I try to connect manually it asks for Identity, Password, and CA certificate. I've wasted a lot of time on the phone with support and the best they could tell me was download the Xfinity Hotspot App, but every time I tried a message
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@user_jpe48h Have you tried power-cycling the gateway and your device? Forgetting the network and then reconnecting to it may have a positive effect as well.
I'm not getting the connection speed I am paying for
I am supposed to be getting 1200 mbps connection speed through the Xfinity Gateway modem/router combo however I can only come close to that if I use an ethernet hardwire connection to my device. If I attempt connecting through my WiFi I can only reach speeds of 300mbps at best on all my devices. Why
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@user_dssw6n Here's some things to try. At home when you are connected to your WiFi network. 1. Disable Wi-Fi calling. 2. Reset Network Settings 3. Power off iPhone. Then back on. 4. Connect back to your home WiFi network. It will be disconne
DreamSayerZ
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5 months ago
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No calls using WiFi
I’ve been having this issue for years on my iPhones . Nothing fixes it . I’ve had this problem since I have had Comcast’s Xfinity service since 6/2016 . People stop calling me because it goes directly to voice mail. They will send me a text saying I cannot call you goe
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