I'm not getting the connection speed I am paying for

Some tips for improving WiFi performance;

http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal 

https://forums.xfinity.com/conversations/internet/answered-how-to-improve-your-xfinity-wifi/602da486c5375f08cd804f16 

https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting?linkId=180985598 

https://www.cnet.com/how-to/your-router-isnt-as-fast-as-you-think-it-is-heres-why/ 

https://www.cnet.com/how-to/home-networking-explained-part-2-optimizing-your-wi-fi-network/ 

https://www.smallnetbuilder.com/wireless/wireless-features/wi-fi-ping-spikes-causes-and-fixes/ 

Hello, @user_jpe48h Wi-Fi connections are not guaranteed due to latency and other potential forms of interference that can slow down your connection. It is best to use a hardwired connection for this very reason. That being said the speed you are getting is pretty low even for a Wi-Fi tier of 1200 Mbps. Can you tell me what device, make, and model you are testing the speed on? How far away from the modem are you on this Wi-Fi connection?  

I have the latest Xfi Gateway modem/router. I'm in a small 1 bedroom apt and the Xfi is located in the living room 20 ft from any devices I may be using. When I hardwire my laptop I connect at 900mbps but if I disconnect the ethernet cable and use wifi I connect at only 350 mbps. Why such a drop? The Gateway obviously is working as it gives me 900 mbps through the ethernet connection. Is there an adjustment I can make in the Gateway settings to increase wifi speeds?

I am on the same situation.

@user_6r01uu 

Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old dead thread is now being closed.

For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.