Smart resume not working

Recently my recordings of network tv shows no longer have the markers to skip commercials. It's not out of sync, it's nonexistent.

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MikeB39A

Problem Solver

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597 Messages

6 days ago

I've noticed some recordings don't have it but if you do and want a workaround, then:

Best is to use it. Then program the 30 second skip button to your remote and hit once to skip to the show once the smart Resume ends.

(edited)

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XfinityRaf

Official Employee

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617 Messages

5 days ago

Good evening @Daniel_. Are you still having issues with your smart resume?

2

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Daniel_

Contributor

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42 Messages

Yes. The above response was not a solution.

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5 days ago

0

We do apologize for any inconvenience, this link https://www.xfinity.com/support/articles/dvr-smart-resume has great information on the smart resume for fast forwarding commercial breaks. I would also recommend hard rebooting your cable box by unplugging the power cord from the back of the cable box for 30 seconds and plug it back in

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5 days ago

0

X1

Daniel_

Smart resume not working

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