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Visitor

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1 Message

Wed, Mar 17, 2021 2:35 PM

Game Show Network HD Channel Disappeared

Yesterday morning, I went to my guide to put on Game Show Network, and only the SD channel is now on our guide. It's like the HD channel completely disappeared! Has this happened to anyone else? I've tried contacting Xfinity on the phone twice and no one seems to have any ability to help fix the issue.

Responses

Official Employee

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182 Messages

3 m ago

@bennie8990 Thanks for the post! We can look more into that HD vs SD issue. Please send us a private message by selecting the message icon in the top right-hand corner. Then search Xfinity Support to start a chat. 

Visitor

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1 Message

3 m ago

I have also noticed after recently upgrading my service both SD & HD versions of The Game Show Network are missing as well as a few of HBO's channels. I do pay the extra money a month for a sub to HBO, so mildly concerned why I can no longer access these channels.
Any help appreciate, thank you!

Official Employee

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215 Messages

Hello and thank you! I really appreciate you being a member of the Comcast Family! You can use this link https://comca.st/3fBEH6h to see if the Game Show Network is in your specific channel lineup. Don't forget to enter your address in the channel lineup tool. 

Visitor

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1 Message

2 m ago

My Game Show network quit working this evening.  Since I have not changed my service recently I would like to know why?

Official Employee

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164 Messages

Hello, I'd love to look into what's going on with your channel lineup and see why the Game Show Network isn't working for you. Please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. 

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