Hello Comcast Support team! id love to get an analysis started to see if I’m eligible for the Gigabit Pro service at my home. Thank you!

Hi everyone I am hoping that someone at Xfinity will be able to pickup on this. Long story short, I moved to a community with brand new infra(cabling) and Xfinity. I used to have fiber and was surprised that my gigaplan only gave me 20mpbs I have spent over two hours with CS and a service tech come

I have Xfinity security and I am looking to add Smoke/Fire monitoring. I see that there is a compatible product, but it has been unavailable for purchase. https://www.xfinity.com/learn/home-solutions/devices/smoke-alarm Can you direct me to how I can add Smoke/Fire monitoring to my security? Thank y

I have two cable modems. One is a ARRIS and a NetGear. I bought the ARRIS cause Xfinity said my modem was probably bad. Either one of them will drop out and reboot all the time. Xfinity said I have to call the cable modem manufacturer and they won't help. I know it's something on their line doing th

Very frustrated here ... After a series of issues with my cable box, an Xfinity tech replaced the box (which had a faulty HDMI input port) with a different style box (no clock or recording indicator lights). When I went to Hulu, there was a message to upgrade my this box which I ignored (selecting r

Xfinity had to do cable work through my yard, and damaged a sprinkler head and cut an irrigation pipe. I need Comcast to come fix it, or reimburse me to get it fixed.

If I have access to peacock premium through my X1 box (main tv) can I also gain access through Roku or Amazon stick, etc. on my other TV's in house?

I ordered an iPhone 13 from Xfinity Mobile in May, as an upgrade to my current phone, using a promotion which would provide a $499 discount to be applied over 24 monthly payments. My credit card was charged the first monthly payment and sales tax for the entire purchase. When the package was deliver

I called XFinity customer service to order an additional box to rent. They informed me ( in severely broken English) that I could only purchase one for $199. I told the rep that I’m not interested in a purchase. The rep suggested that I buy television streaming from Direct TV using Direct TV boxes (

I'm a bit at a loss, what exactly is the purpose of this forum if all the xfinity reps are seemingly unable to answer even the most basic questions? It even says in their signature 'We ask that you post publicly so people with similar questions may benefit from the conversation." How? How would that

Owning the modem thing is new for me. I'm just wondering who will handle the Firewall & port forwarding if I use my own modem. Thanks.

Looking to purchase a fairly future-proof cable modem as these cable fees are as bad as airline fees were when people used to travel. These two modems look to have very similar specs. Any advantage of using one over the other? Anyone use one that had issues and switch to the other?

Struggling to get support on this issue. I have a BYOP iPhone6. It has worked previously on XM before I upgraded to a newer iPhone. Now when adding this phone back as a new line for my child, this phone cannot do anything involving data over cellular. The most basic way to see this is when opening a

I’m unable to use my wifi pass

I called to get my Xfinity Voice removed from my services. The technician said he could reduce my bill to $103.43 and get me a free iPad, after paying a tax of $49.99. I asked how much would it be if he lowered my speed to 800 mbps (from 1000 mbps). He came back and said he got me another deal where

We are a dual career family working from home and having a reliable internet connection is a must for my household to earn our income. I’ve been through incompetent customer support calls who run by the “restart your modem” script. They even put a ghost technician appointment on my account that keep

Hi, I had a technician come out and tell me that they would need to install service in my apartment, however, Xfinity would need permission from the landlord to drill. Is there a template of a letter of permission that the landlord can fill out and email?

Unable to stream anything on my iPad, incl. today's NFL games. Fort collins, CO

What is involved in setting up a second xfinity service account at an address that already has an in-use service? The property has a large garage with a separate electric utility meter with its own address for the power company, not a registered UPS separate address. Is it possible to get a separate

Subscribed to 2025 MLB extra innings which has worked fine until today. Now I am no longer connected and need to subscribe. How to troubleshoot?