U

Visitor

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11 Messages

Monday, April 21st, 2025 10:20 PM

Home Security - smoke/fire detection

I have Xfinity security and I am looking to add Smoke/Fire monitoring.  I see that there is a compatible product, but it has been unavailable for purchase. 

https://www.xfinity.com/learn/home-solutions/devices/smoke-alarm

Can you direct me to how I can add Smoke/Fire monitoring to my security?

Thank you

Official Employee

 • 

2.1K Messages

3 days ago

Thanks for posting on our Community Forums, @user_1cb9b7. We'd be happy to check the availability on our end. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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