Visitor
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11 Messages
Home Security - smoke/fire detection
I have Xfinity security and I am looking to add Smoke/Fire monitoring. I see that there is a compatible product, but it has been unavailable for purchase.
https://www.xfinity.com/learn/home-solutions/devices/smoke-alarm
Can you direct me to how I can add Smoke/Fire monitoring to my security?
Thank you
XfinityDilary
Official Employee
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2.1K Messages
3 days ago
Thanks for posting on our Community Forums, @user_1cb9b7. We'd be happy to check the availability on our end. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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