Visitor
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2 Messages
property Damage - irrigation system damaged
Xfinity had to do cable work through my yard, and damaged a sprinkler head and cut an irrigation pipe. I need Comcast to come fix it, or reimburse me to get it fixed.
Visitor
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2 Messages
Xfinity had to do cable work through my yard, and damaged a sprinkler head and cut an irrigation pipe. I need Comcast to come fix it, or reimburse me to get it fixed.
Accepted Solution
CCShan
Official Employee
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443 Messages
2 years ago
@
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.
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user_6b39dc
Visitor
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8 Messages
2 years ago
Hi. Did Comcast end up reimbursing you? This just happened to my sprinkler system and I am trying to figure out what to do.
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user_5ca186
Visitor
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2 Messages
2 years ago
They eventually came out and fixed the broken pipe.
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