Poor Upload Speeds

Hi everyone

I am hoping that someone at Xfinity will be able to pickup on this.

Long story short, I moved to a community with brand new infra(cabling) and Xfinity. I used to have fiber and was surprised that my gigaplan only gave me 20mpbs

I have spent over two hours with CS and a service tech come and tell me, yup that is what you are going to get for upload speeds.

I work from home and had equal gigaspeed upload and download.

Is there anything that can be done??