My devices stay connected to the WiFi network, but the Internet goes out constantly, and even devices that are wired to the modem/router lose connection. This happens multiple times a day, and seems to happen more every day. Over the past 3 going on 4 months, I have been on multiple chats, calls, an

hi, i wanted to check with xfinity if it is possible to set up gigabit internet at my parent's house. when i went to check what was available there, i noticed that there's no slot for an coaxial cable there. please let me know what are the options i have for getting half decent wifi there. i'm posti

does anyone realize that a customer support number for mobile services is not available on the site? I had to find it using a Google search. 😫

When I tune into my ION station, it is black. Why? This started last night.

Hello, I have the latest Apple TV - 4K streaming box from Apple, and I have it connected to my Xfinity Wifi. I am able to download the Xfinity Streaming app, but after I enter the activation code, on the www.xfinity.com/authorize page, it logs me in for 1 second and then kicks me out. I should add t

Can someone please assist me in transferring my Xfinity Account to my roommate. Thanks.

In order to save $14 a month I am thinking about buying my own Gateway. My concern s setting all this up. One concern is calling Xfinity to register my device and whatever else I need to do and getting someone on the phone. If I bought a compatibleapproved Modem/Router Combo and go to my local Xfini

Up until just recently I have been able to select Xfinity on Demand (with the genuine menu that includes news, sports, movies, networks, etc., as tabs at the top of the menu screen) using my original LG smart-tv (2017 model) remote by selecting XDM1 from the Guide menu. Now when I select that channe

Hello, I would like to see if Gigabit x10 service is available at my residence and what the total construction cost will be. I have never put in a Gig x10 request at this address. I understand the charges below do not include additional construction costs if required. $299.95 – Monthly recurring cha

Do the latest Xfinity X1 TV Boxes, including the 4K wireless one, maintain the same rewind and fast forward experience on a TV as the older boxes such as the XG1-A? Most importantly, I'd like to know whether Rewind and Fast Forward are still both VISUAL and FULL SCREEN at all speeds except the faste

This is my attempt to resolve my free access to Peacock premium. 9/18. Chat with Nikita. Explained issue with access to Peacock Premium. She tried to sell me more channels. Nikita transferred me to Ashish. Ashish attempted to refresh my system. We tried multiple attempts to log into PP. All failed a

Hi, My xfinity internet bill just increase from $45 to $75 today, that is a 67% increase. I am a senior and with low income, I can not afford this price increase. I might have to cancel this service with xfinity. And go with other option. Regards, -HB

Is it possible to get internet data usage metrics broken down daily? I can see the monthly view, but this is not helpful to me.

I switched from ACP and then was approved for the LifeLine Benefit. I called Xfinity and gave them my application ID, and my services were restored. Immediately after, i received an email stating that ACP had been applied to my account, which i found weird because thats a different benefit program e

Which Arris SurfBoard modems are compatible with Xfinity? Is there a list somewhere?

Gigabit Extra seems a bit much for us at the moment, so we're checking if it's possible to switch to the 1.2 Gig package at $115 per month.

OK. Yea I have the Choice TV (Basic Channel) plan. First they removed The Weather Channel. Now this. "TV Update: Effective June 25, 2025, WFLD-Fox Weather will no longer be available with Xfinity. Fox Weather HD is available on channel 1108 with an X1 Box and Digital Starter, Popular TV, or the Spor

Good afternoon, I need to find out how I can connect my nintendo switch to my wifi network. I just recently switched over from AT&T and already have come across a problem with the wifi from you guys. I have tried calling the customer service number, twice, and they have yet to figure out what is goi

Cable box and the Cable wire are hot, replaced the box today and the new one is also getting hot

I signed up for the Ultra-Fast Internet plan ($50/month) under the special student offer as advertised. One of the promotional benefits included a $300 gift card upon signing up. My service was installed on Sep. 31, 2024, and it has now been almost one year, yet I have not received the gift card. I