Contributor
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44 Messages
mobile customer support
does anyone realize that a customer support number for mobile services is not available on the site? I had to find it using a Google search. 😫
Contributor
•
44 Messages
does anyone realize that a customer support number for mobile services is not available on the site? I had to find it using a Google search. 😫
Accepted Solution
Chrissy15221
Contributor
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183 Messages
2 years ago
Hey samba51 ,
Here's more information to clarify & hopefully answer your question :
This one tells you what to expect from Comcast / Xfinity:
https://www.xfinity.com/hub/customer-experience/xfinity-customer-care-update
This one is a contact form for feedback " Tell us how we're doing ":
https://support.xfinity.com/svp-contact-form
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samba51
Contributor
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44 Messages
2 years ago
here's an idea, post a customer service phone number on the site. Less steps, less confusing, less frustrating.
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samba51
Contributor
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44 Messages
2 years ago
thanks for clearing that up
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