mobile customer support

does anyone realize that a customer support number for mobile services is not available on the site? I had to find it using a Google search. 😫

Responses

Accepted Solution

Chrissy15221

Contributor

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182 Messages

2 years ago

Hey samba51 ,

Here's more information to clarify & hopefully answer your question :

This one tells you what to expect from Comcast / Xfinity:

https://www.xfinity.com/hub/customer-experience/xfinity-customer-care-update

This one is a contact form for feedback " Tell us how we're doing ":

https://support.xfinity.com/svp-contact-form

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samba51

Contributor

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44 Messages

2 years ago

here's an idea, post a customer service phone number on the site. Less steps, less confusing, less frustrating.

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samba51

Contributor

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44 Messages

2 years ago

thanks for clearing that up

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