Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (16.8K)
PS5 unable to connect to PlayStation Network on Xfinity
PS5 unable to connect to PlayStation Network on Xfinity! What is the issue with Xfinity connection when testing we 512 Mb Download and 28 Mb Upload!!?? And we have the 2000 Gb Fastest network costing $100 a month! This is unacceptable!
Question
•
Your Home Network
You are aware that Cartoon Network is owned by AT&T? They are the ones demanding ever higher fees for Comcast and others to carry their networks. As far as AT&T is concerned, they don't mind the loss as they expect people to subscribe to HBO
Cartoon Network
In the notes on the billing section: Xfinity TV Update: Effective April 13, 2021, Cartoon Network will no longer be available on Expanded Basic or Kids & Family. It will be available on Digital Preferred.
Question
Closed
What happened to the ACC network? It's now playing the Sportsman network
What happened to ACCSN (the ACC network)? It used to be on channel 712. Now they're showing an outdoor sportsman network shows
Question
•
Channels and Programming
Closed
How to get 2.4ghz network to show up on your devices like Ring
Go to your Xfinity app to split the device and create 2.4ghz network (Suffix it with 2-4 so you can differentiate and you will need a new network name before you can save it). Check that you see both the 2.4 & 5Ghz network Call Xfinity Technical Support and have them restart & activate your
Question
•
Your Home Network
Closed
Xfinity stream not recognizing eero as home network
I have an Eero mesh WiFi network with my Xfinity internet. Everything works on the WiFi network except that I can't stream Xfinity TV channels on my Samsung TV or AppleTV because Xfinity thinks that I'm not on my home WiFi network. This began happening last week after it was working perfectly for mo
Question
•
Xfinity Stream Website
Closed
My robot vacuum cannot see 2.4 GHz network
Until 2 weeks ago, it worked fine. Now all of the sudden my robot vacuum cannot see 2.4 GHz network. I have wifi boost pods so I cannot have one name for 5GHz and another for 2.4Ghz. I reset to factory setting teh robot and rebooted the network 2X. WiFi Boost Pods Pods require that you on
Question
•
Your Home Network
Accepted Solution
Closed
Devices that aren't mine connected to my Gateway network
Just received several notices that 4 different devices that I don't recognize/don't own connected to my network via wired connection to my Gateway. This should be impossible, as I live alone and have jealously guarded my wi-fi password. The offending devices show up as follows: Apple DevicePavel-s-S
Question
•
Your Home Network
Closed
XB8 Wi-Fi 6 doesn't show in Network list
I swapped the XB7T for the new XB8 for the Wi-Fi 6. I purchased a new Dell XPS 8950 with Killer E3100G 2.5 Gigabit Ethernet Controller and Killer Wi-Fi 6 AX 1675x 160 MHZ Wireless Network Adapter. I do have all 3 bands activated, 2.4, 5, and 6, in the XB8 router. I do have all 3 with different SSID'
Question
•
Your Home Network
Closed
Some devices can't see network
A couple of weeks ago, some of my devices lost wifi connectivity. This includes my Eufy security cameras, Ting electrical system monitor, and an Epson printer. They were all disconnected on the same day. My other devices are not affected and work just fine. I've tried resetting the network through
Question
•
Your Home Network
Closed
SEC network plus content is not available
Why do I keep getting the error message "the content is not available for your package or region" when trying to watch SEC network plus? Converted comment to post for greater community exposure (Please see Forums Guidelines: https://forums.xfinity.com/conversations/guidelines/xfinity-forum-guidel
Question
•
X1
Captive portal issue with home network
Earlier today, I started getting a pop up in the lower right hand side of my screen that said action was needed for wifi and to select to open the browser and to connect. When I clicked that, it opens up the URL http://www.msftconnecttest.com/redirect in my browser that shows a page that says "This
Question
•
Your Home Network
Closed
Big Ten Network Philly
When did the Big Ten Network move off of the Sports and Entertainment package? I’ve paid for the Sp & E package for years and have always received BTN. Now I’ve come to find out it has been moved to the Ultimate TV package which would cost me an additional $25/month! In all marketing material an
Question
•
Channels and Programming
Closed
XFi Gateway install - but existing Wifi Network name question
Am about to pull the trigger and migrate to the new Xfi Gateway. I have an Asus RT-AC68R wifi router that I intend to use - in Bridge Mode. When first installing the gateway - the vids say one must enter the name and password for the new wireless network - upon configuring the gateway. I want to
Question
•
Your Home Network
Closed
Phone loses network out of the blue
Yesterday I noticed I only had 1 bar. I restarted my phone and was able to use it. By 10am, I had a circle with a line through it. My children who were out of the house at the time, were experiencing the same. I was not able to make a phone call or text or use the internet unless connected to the w
Question
•
Network
Unknown Devices Connecting to Network
An unknown device (Blink XT Camera) has connected to our home network, and we don't recognize the device. The same with an Apple device. Both started connecting yesterday. I've paused and then forgotten the devices, and the Blink camera reconnected today with a different MAC address.&nb
Question
•
Your Home Network
Closed
WiFi network appearing as open, even though I have a password.
Hello, I've had a problem with my WiFi network. I only have a single network, connected via coax cable.I've established a password, established WPA2 security mode, etc. This is all fine and well, until I go to connect. The network shows up as an open network (no password), but doesn't let anyone joi
Question
•
Your Home Network
Closed
Purchased movie in English.. but, playing Spanish in streaming!
I purchased Frozen 2 in English and have view it several time with my grandchildren. Now while streaming it on my computer, it is in Spanish! I have asked for help with no resolution. Do I need to have the movie delete; receive a credit; and, reorder?! HELP!
Question
•
Xfinity Stream Website
Unique network unlock issue
My Galaxy A53 failed several months ago. However, I had my son's Galaxy S21. David had passed away two years ago. I just kept his phone. So, here's my issue: I need to add an eSim for traveling purposes. David's phone is network locked. The phone says that Xfinity Mobile has
Question
•
Network
Block or Report an Inappropriate Wi-Fi Network Name
I’ve recently noticed a Wi-Fi network in my neighborhood with the name “Pornmansion”. We live in a neighborhood with many young children, including my own, and I’m concerned about them being exposed to this simply by seeing available networks. Is there a way to block this specific network from appe
Question
•
Customer Service
Closed
How do I find the network security key for my WiFi
How do I find the network security key for my wifi?
Question
•
Your Home Network