1 Message
Big Ten Network Philly
When did the Big Ten Network move off of the Sports and Entertainment package? I’ve paid for the Sp & E package for years and have always received BTN. Now I’ve come to find out it has been moved to the Ultimate TV package which would cost me an additional $25/month! In all marketing material and on xfinity sites the BTN is branded as part of the Sp & E. There has no communication of this change. This is unacceptable, and needs to be rectified. With reinstatement of channel on Sp & E or my acct credited to offset any additional charge.
XfinityRaf
Official Employee
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587 Messages
2 months ago
Good evening @user_6erzql. Due to an agreement with the Big Ten Network, the only market that can access those games on the Sports and Entertainment package would be in Boston. All other markets will need to be on the Ultimate TV tier. Communication of this change should have appeared on your bill before the change happened. Please let us know if you need anything else.
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