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ANSWERED: How to simplify your Xfinity WiFi
Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network – for the ultimate connected experience. Earlier generations of xFi Gateways are "dual band," meaning that they broadcast two separate radio bands for t
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Internet
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ANSWERED: Where to find the SEC Network or the SEC alternate channel(s) in your area?
Two of ESPN’s streaming networks are available on Xfinity X1 and Xumo! ESPN3 and SEC let you stream more than 5,000 sporting events annually, including more than 150 NCAA college football games, international soccer matches, Grand Slam tennis, NCAA basketball, and more. Xfinity X1 TV Boxes: We offer
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TV
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ANSWERED: How to manage users and permissions on Xfinity accounts?
As an Xfinity customer, you can give others the ability to access your account and take certain actions. Account owners or primary users can decide who has access to an account and what they can do, including things like paying your bill, adding or canceling Xfinity services and accessing Xfinity ap
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ANSWERED: How to pair an Xfinity Camera from the Touchscreen
Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system. What you'll need Xfinity HomeThe complete kit for the camera you want to installAccess to your security router or gateway deviceAccess to your touchscreenYour Master Keypad Code Difficulty Medium Pair a came
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Home Security & Control
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ANSWERED: Troubleshooting Gigabit Internet Speeds
***Created by our Community Experts*** 1) Directly connect to your modem via ethernet. Restart your modem everytime you plug in a new device.It's a good time to replace your Ethernet cables; Cat6 preferred.If your speeds are good, concentrate on router/networking issues.If t
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Internet
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ANSWERED: How to Download Your Xfinity Home National Alarm Certificate?
Download your Xfinity Home Certificate of Alarm System below. The Xfinity Home Certificate of Alarm System is proof of home security ownership and activation that you can provide to your insurance company. We provide the certificate when your Xfinity Home system is installed, but you can download or
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Home Security & Control
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ANSWERED: How to Update Your Xfinity Email POP Port Settings
Update Your Xfinity Email POP Port Settings If you use a third-party email application (Outlook, Apple Mail, Thunderbird, etc.) through a POP connection, you're now required to use a secure mail server. You can no longer utilize POP Port 110. This will help you better protect your email and Xfinity
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Internet
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ANSWERED: What is Xfinity Home?
What's Xfinity Home? Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Named the Best Professionally Installed Pro Protection System by CNET. "A robust, well-thought-out system that
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Home Security & Control
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ANSWERED: How to improve your Xfinity Wifi
Many factors can impact WiFi connectivity in your home. If you’re having WiFi performance issues, you can troubleshoot using the Xfinity app from your mobile device, or if you’d prefer, chat with the Xfinity Assistant from your computer. You can also try following some of the other methods listed be
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Internet
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ANSWERED: Amazon Prime Video on Xfinity X1
Watch your favorite Amazon Prime Video content directly on Xfinity X1 or Xumo Stream Box from Xfinity devices! To access the Prime Video app on these devices, you’ll need: A compatible X1 TV Box (RNG150 and Pace XG1v1 models are not supported) or Xumo Stream Box.Xfinity Internet (any level of servic
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TV
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ANSWERED: How to use Xfinity X1
Xfinity X1 is simply extraordinary! What is X1? X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens. Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! With X1, you experience TV and internet together like neve
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TV
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ANSWERED: Getting Started with the Xfinity Home Touchscreen
Learn how to manage your Xfinity Home system using the touchscreen – the control center that offers simple touch navigation and an easy-to-use interface. Arm and disarm your system, view live video from your cameras, change settings on devices such as Lights and Thermostats, and much more. What You'
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Home Security & Control
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ANSWERED: How to upgrade your devices when you receive an upgrade letter from us?
Over time, internet and TV equipment needs to be updated to keep up with the latest technology. If you need assistance troubleshooting your Xfinity Internet or TV service, visit the Xfinity Internet and WiFi connection troubleshooting and what to do if your Xfinity TV and Internet is out. Ways to re
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ANSWERED: Comcast's Terabyte Internet Data Usage Plan
Question How does the Xfinity Internet Data Usage Plan work? Answer Plan overview Xfinity Internet comes with 1.2 TB of internet data per month. If you use more than 1.2 TB in a month, your account may become subject to overage charges. To learn more, see what happens if you use more than 1.2 TB in
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Internet
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ANSWERED: How to get help with your Xfinity Visa Card rebate
***Created by our Community Experts*** If you are eligible for a rewards card, check the status here: https://xfinityincentivetracker.com/ Use your account number, it will show a time line that tells you how close you are to receiving your rebate. If for some reason the on-line reward center indicat
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ANSWERED: How to stop unwanted calls to your Xfinity Home Phone
Xfinity Voice Spam Blocker controls and settings Identify and stop unwanted calls with Xfinity Voice Spam Blocker, so you only talk to the people who matter. Control is put into your hands as you choose which types of calls you want to block and which to send to voicemail, helping put an end to the
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Phone
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ANSWERED: How to complete a Comcast account ownership change?
Changing ownership of an Xfinity account We know there are times when you may need to change the ownership of an account. For example, you may need to handle the account of a family member or friend deployed in the military, or your roommate may be moving out. We’re here to help. In the event of an
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My Account
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ANSWERED: Got an Xfinity orange cable in your yard?
***Created by our Community Experts*** Don't panic! A crazed Comcast technician hasn't lost his/her marbles. The line is known as a drop. Temporary drops are typically orange. Techs will sometime run temporary drops so customers don't need to w
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My Account
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ANSWERED: Changing the Descriptive Audio default language on Xfinity XR2 Remote
***Created by our Community*** I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated, [seemingly] without doing a
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TV
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ANSWERED: How to clear your Internet browser history?
Question: How to clear your Internet browser history? Solution: ***Created by our Community Experts*** Firefox: Click ‘History’ from browser menu Click ‘Clear Recent History’ Set ‘Time range to clear’ as `Everything`
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Internet