***Updated 8/26/2026*** Learn how to use your Xfinity Home touchscreen to remove a Lock from your Xfinity Home system. What you'll need Xfinity HomeAccess to your touchscreenYour Master Keypad Code Difficulty Easy Removing a lock On your Home screen:Swipe up to open the dashboard (if applicable), ta

***Updated 7/13/2026*** Learn how to fix issues when your TV isn’t showing a picture, shows a blue or black screen, or has a “no signal” message. Troubleshooting steps Make sure the TV and your TV Box are plugged into working power outlets.Hand-tighten all cable connections so they aren’t loose.If y

***5/28/2026*** During a network outage, the Xfinity Pro WiFi Extender automatically switches from broadband to cellular 4G LTE connectivity, and when activated, internet speeds will be reduced to speeds up to 30 Mbps download/7 Mbps upload. Actual speeds will vary and aren't guaranteed. Your Xfinit

Internet When we call the Xfinity network smart, we’re not reaching for a buzzword. We mean a network that uses AI, software, and an edge-native design to monitor itself, fix itself, and keep getting better — without tearing up your street to do it. A network that watches and heals itself The intell

Restart your Xfinity Gateway with the Xfinity app If you rent a gateway, you can use the Xfinity app to restart the gateway. You will need to sign in using your Xfinity ID and password. You can or if you’re on a computer by scanning the below QR code with a mobile device. Many common WiFi connectivi

***Updated 5/31/2026*** What is Xfinity Mobile? Available exclusively for Xfinity Internet customers, Xfinity Mobile connects you to intelligent WiFi where it counts and 5G everywhere else. Get ultra-fast WiFi speeds at home and on the go with WiFi PowerBoost, only from Xfinity Mobile. Our data opti

You’ve Never Seen MLS Like This On January 29th, Comcast and Apple unveiled a new integrated viewing experience for MLS Season Pass just in time for the start of the 2025 season. Full Press Release New for the 2025 season, MLS Season Pass will be available directly to Xfinity customers on X1 and the

The best seat in the house just got even better with live odds, betting lines and props from the top sportsbooks all from your TV with Xfinity Odds Zone Xfinity Odds Zone on X1 provides a new way to watch live sports, allowing you to get odds provided by DraftKings and FanDuel on the same screen as

***Updated 8/30/2026*** Robocalls, or spam calls, are quite the hassle. Fortunately, your Xfinity Mobile plan now includes call filtering at no additional cost and if you’re on our current pricing plan and enrolled in the Premium Unlimited data option, you also have added peace of mind with Xfinity

***Updated 8/24/2026*** Works with Xfinity lets you link compatible smart home devices to your Xfinity Home Security system, so you can control them from the Xfinity Home app. You will need: Xfinity Home Security service.The Xfinity Home app.A compatible device, installed and activated according to

If you want to hide your in-home, private WiFi network from broadcasting its network name (SSID) or if you want to turn it off completely, you can do so within the Admin Tool. You can also hide your in-home network from broadcasting using the Xfinity app. Hide your in-home WiFi network in the Xfinit

***Updated 8/31/2026*** Xfinity Voice offers flexible call forwarding options to help you manage incoming calls. Whether you want to forward all calls, specific calls, or use multiple numbers, this guide walks you through the setup process using the Xfinity website or app. Xfinity Voice supports thr

We’re committed to helping you stay protected Protecting you is one of our top priorities, and we have dedicated significant resources to keeping your account safe and secure. We have multiple layers of security that automatically detect and block hundreds of thousands of cyber events every second a

***Updated 5/5/2026*** See steps to help activate or remove your Xfinity Pro WiFi Extender using the Xfinity app. If you have more questions, see the FAQs. Before you begin Download the Xfinity app on the Apple Store or Google Play.Make sure your Xfinity Gateway is not in Bridge Mode.If your 2.4 GHz

***Updated 5/28/2026*** The Xfinity Speed Test, also known as the Speed to Device Test, is a web-based speed test used to measure your real-time network connection. The test measures the download speed, upload speed, latency and activities that can be supported by the connection to your device. FAQs

We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any

One Simple Price for the Best Value in Entertainment We are excited to unveil our all-new lineup of national video plans from Xfinity, designed to deliver simplicity, transparency, and unbeatable value. With straightforward pricing, premium X1 features included, expanded DVR storage, and new ways to

***Updated 6/17/2026*** As an active member of the armed forces, you're eligible to suspend your Xfinity Mobile service for up to 39 months in the event of military deployment or location transfer. There are just two requirements: You must either have received orders to deploy outside the U.S. for m

***Updated 6/17/2026*** An affordable new product from Xfinity, NOW Mobile offers an incredible value on unlimited 5G data, for $25 per month per line of service, with options to bring your own device (BYOD) or choose a new one. This article includes answers to FAQs about NOW Mobile. For more on NOW

The Xfinity Forum has some features that make participating in the forum that much more fun. One of these features is our badges. Badges provide our users acknowledgement for the positive actions they perform in the Xfinity Forum. Below are the different badges that are currently earnable and the ac