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It happens on multiple channels. I get it once I turn the box on. Now it is a constant XRE-03062 when it is turned on. After I do the restart unplugging/plugging in again it’ll work and then while we are watching we’ll get XRE-03121 a couple of times
XRE-03121/03062
Constant issue of codes XRE-03121/03062. This has been going on for 3 weeks (actually longer). Tired of the app telling me to unplug my box and check my cables in a constant loop. Sometimes it fixes it, sometimes it doesn’t, but I guarantee I’ll have the same issue again tomorrow. XFINITY I’m tired
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Does not adequately explain why a filter set such as “sender contains “edu” does not work.
LOUSY SERVICE FOR THE MONEY!!
What EXACTLY do I pay $79.00 for? Is it the the FILTERS that don’t work? Or maybe it is refusing to mail a spam report to Microsoft or other provider because it contains Spam? Perhaps it is the flood of Spam you let through?
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Lowering my overall xfinity bill
March 2026 bill went up again and discount removed. Been with comcast and xfinity forever. There must be something you all can do to reduce the monthly bill without my reducing services. We watch the same channels pretty much but, your other options don't have those few channels especially tnt, spor
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Channels and Programming
seattle4sports Thanks for the reply. I do recall the B1G network negotiations with Xfinity and not being able to watch the first few Huskies games. Hopefully they’ll reach an agreement before the MLB regular season begins.
MLB Extra Innings
It is still about 7 weeks until the baseball season starts but I am wondering if the MLB Extra Innings pay for view package be available on Xfinity for the 2026 MLB season. The Extra Innings channels are still in the channel lineup and in past years I have received a letter from Xfinity telling me t
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@Com31 When the Mariners announced their streaming plans for the 2026 season they also said there would be a Mariners TV channel operated by MLB and that MLB is negotiating with cable companies including Xfinity for carriage agreements to carry th
MLB Extra Innings
It is still about 7 weeks until the baseball season starts but I am wondering if the MLB Extra Innings pay for view package be available on Xfinity for the 2026 MLB season. The Extra Innings channels are still in the channel lineup and in past years I have received a letter from Xfinity telling me t
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My PC connect to Modem, but Have no internet
Hi Team, please help me support on my case. My PC can connect to the Modem, but have no internet. This just happen with PC, other like Phone and Ipad work normally I already tried reset PC, reset Modem, Factory reset Modem, forget the Wifi and reconnect. but still no connection please support, I am
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Your Home Network
Hello. I have messaged as requested. Thank you.
Xfinity speeds drop consistently- 4 tech visits later and no results.
Hello everyone, I am at a loss for a solution. I have been dealing with internet issues with Xfinity for at least the last year. For reference, I pay for 2gb internet, WFH, and am a gamer. Regardless of what I am doing I get these spikes that occur around 3-6pm every day that completely shuts down m
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Following this post. Also wondering if there will be an Xfinity purchase option for my home team (Seattle Mariners) to add to MLB Extra Innings. Root Sports which carried the M’s last year is no longer available. And it looks like there will be a str
MLB Extra Innings
It is still about 7 weeks until the baseball season starts but I am wondering if the MLB Extra Innings pay for view package be available on Xfinity for the 2026 MLB season. The Extra Innings channels are still in the channel lineup and in past years I have received a letter from Xfinity telling me t
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I got this "free" watch, but I don't need it, or even want it. Can I give it to somebody else?
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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The same thing has been happening to me. Support just keeps sending me the same help articles that give me the same result . Has anyone figured out how to fix this ?
Peacock still doesn’t work
No one wants to message Comcast over a service that’s paid for monthly, but somehow doesn’t work when trying to access it. Publish the fix or refund the cost. Peacock no longer displays service providers to link through (aside from apple) and “activate” link from xfinity does nothing but take me to
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Pair my remote
I tried to pair my remote. I received the error message. Sorry we ran into a problem. It looks like you come from an unknown source
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Devices and Equipment
Pair remote
I tried to pair my remote. I got an error message saying sorry we ran into a problem. It looks like you come from an unknown Stores.
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Devices and Equipment
user_w46ns6 My team can help you with your billing concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Click "Sign In" if nece
Still getting billed after cancelling service
I cancelled my service through a scheduled callback a month ago. The agent was able to cancel the service, and he even gave me a confirmation number. I also received a cancellation request email afterwards. However, I'm still getting billed after the second billing cycle after my cancellation.
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Still getting billed after cancelling service
I cancelled my service through a scheduled callback a month ago. The agent was able to cancel the service, and he even gave me a confirmation number. I also received a cancellation request email afterwards. However, I'm still getting billed after the second billing cycle after my cancellation.
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Billing
This did not help at all. I have been running pingplotter to a riot server in LA and it appears that 1 hop has very high latency spikes. Like 100+ when i normally sit at an average of 20. Is there any way I can get xfinitys help with that? It just f
Desync while online gaming Valorant
During gaming enemies appear to see me before I see them. On my screen I see running headshots and movement speed that is very fast. When I watch the replay they clearing stop, aim, shoot while I don't even shoot at them. I don't have input lag but I think Desync. System is 9800x3d 5070ti and a 240h
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user_obytoj Great question. Not often, that should all be automatically updated as needed for you if you are using one of our modems.
Desync while online gaming Valorant
During gaming enemies appear to see me before I see them. On my screen I see running headshots and movement speed that is very fast. When I watch the replay they clearing stop, aim, shoot while I don't even shoot at them. I don't have input lag but I think Desync. System is 9800x3d 5070ti and a 240h
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user_93hys3! How are you? I wanted to follow up to let you know this is still ongoing without a temporary solution or work around just yet. We'll continue to keep in touch right here.
Unable to turn on Bridge Mode
I'm trying to turn on Xfinity Bridge mode for my Xfinity Gateway and the option is not able to be selected at http://10.0.0.1/at_a_glance.jst There are no options for enabling bridge mode at the above URL. Any tips to be able to turn this on so I can use my own router?
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user_k57zh6 Thank you so much for reaching out for help with programming your new device. I would not be sure of what activation email you are waiting for. Most of our devices can be activated right away. I am more than happy to help if you let me kn
No Activation Link [Edited]
Why am I not receiving the email with the activation link to program my new device?
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Ill give it a shot, but how often would i need to do that?
Desync while online gaming Valorant
During gaming enemies appear to see me before I see them. On my screen I see running headshots and movement speed that is very fast. When I watch the replay they clearing stop, aim, shoot while I don't even shoot at them. I don't have input lag but I think Desync. System is 9800x3d 5070ti and a 240h
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Can I give my watch away for someone else to use? I don't need it. I don't want it.
user_5ce144
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Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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