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I did all those steps already. I tried it on different web browsers, incognito, and the Xfinity app, but it still won't work. The status says it's "active," on the subscription page, but it is not activated yet.
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Refund
Just want to know who to contact to get credit issued to my new account
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Getting Started
I'll be more than happy to review your account, to confirm that Netflix was canceled successfully on our end. @user_mr108 send our team a direct message with your full name, the name listed on the account (if different), and the service address assoc
Netflix
I cancelled Neflix in March, via phone call, but it still shows up and I'm still being charged. Can someone help, please?
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Hello @Paola5394 thank you for reaching out on our community forum. Are you getting an error message when you try to activate? Or is there no activate button at all?
Disney plus and Hulu not active
Unable to active , Xfinity does not allow to activate with the activation tile. I ve been messaging all day. Spoke to 10 Agents and no one seems to know what’s going on. They act like I’m not following instructions.
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That seems a little sneaky on Xfinity's part! I have no arrangement with Netflix directly. I'll have to re-evaluate my business with Xfinity.
Netflix
I cancelled Neflix in March, via phone call, but it still shows up and I'm still being charged. Can someone help, please?
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Greetings @user_mr108! It's frustrating to see those charges continue after your cancellation request in March. Since Netflix is a third-party service, we want to ensure the cancellation was fully processed on both sides. Did you also happen to canc
Netflix
I cancelled Neflix in March, via phone call, but it still shows up and I'm still being charged. Can someone help, please?
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Disney plus and Hulu not active
Unable to active , Xfinity does not allow to activate with the activation tile. I ve been messaging all day. Spoke to 10 Agents and no one seems to know what’s going on. They act like I’m not following instructions.
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Sign-In and Account Management
Motorfixer. Thank you for sharing! Let's take a deeper look here. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue. To send a Direct Message: Click "Sign In" if neces
Cannot recieve emails, but I can send Mail with COMCAST.NET account
Haven't received any email just over a week now
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SNY channel not streaming on Xfinity Stream App running on any apple device
All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo
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Xfinity Stream App
Yes I have checked My Spam folder. Nothing new there since last Tuesday
Cannot recieve emails, but I can send Mail with COMCAST.NET account
Haven't received any email just over a week now
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As a service provider, that is what Xfinity should do - provide service. If this is not censorship and their efforts are to save customers money, why not let the consumers decide if they want to pay more to receive ABC?
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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How did you manage to get someone on the phone? I have never been able to get anything but AI either on the phone or in chat. When I call, there's no option at any point to speak with someone. And I tried to speak with someone in this forum and after
NancyRHM
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Customer service complaint
I was just on the phone with a rep (a man named Joesph) for almost an hour. He left me on mute the majority of the call claiming to be speaking with a supervisor. He called me back on a separate line. After another few minutes he advised me that I didn’t have to pay and that he had restored my servi
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