Xfinity Community Forum

Its up to the local channel affiliate to add this to the OTA Lineup on Xfinity, but be prepared that if you do get it, that it can be easily lost due to a decline of viewership and so forth. This happened to the local Nosey Channel affiliate in my ar

sailorbear510

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14 minutes ago

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METV Toons in Washington DC

I really enjoy METV Toons using my OTA antenna but there are quite a few shows that come on during off hours. Is there any plans to add this channel to our lineup so I can utilize my DVR to record the shows I cant catch live? Thanks

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No I do not have a cable box. My account is Xfinity Stream only with cloud DVR.

SheldonBrown47

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32 minutes ago

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Recordings Not Deleting

I have recordings that are not deleting from my recorded list. This issue is prevalent across all my devices including Windows 11 desktop using google chrome to access xfinity stream, Android Tablet, and Galaxy Z Flip 7 phone using xfinity stream apps.

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I posted this problem the other day as well. Still no resolution.

SheldonBrown47

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33 minutes ago

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Deleted recordings persist on DVR list in streaming app

I have 2 deleted recordings that persist on the DVR list when viewed from the Xfinity Streaming app even though the recordings are indeed deleted and cannot be played. This occurs on all devices (iphone, Roku) where I use the streaming app. I otherwise have no issues with deleting recordings, from t

Question

user_ka7nvq, hi there! Thanks for commenting. When you say you can't get your emails opened, what do you mean?

XfinityQue

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1 hour ago

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Xfinity.com login

There is something seriously wrong with xfinity today. Everything was fine up until today. I can’t log in to xfinity.com or the stream app on my iPad or my Mac. I can log into xfinity.com and the stream app on my Google Android phone if I approve the login in the Xfinity app. No such prompt is happe

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can't get my emails opened. DBrown, going to bed now.

user_ka7nvq

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1 hour ago

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Xfinity.com login

There is something seriously wrong with xfinity today. Everything was fine up until today. I can’t log in to xfinity.com or the stream app on my iPad or my Mac. I can log into xfinity.com and the stream app on my Google Android phone if I approve the login in the Xfinity app. No such prompt is happe

Question

user_l5oaax Are you trying to transfer your service to a new address? Here is a link https://www.xfinity.com/learn/moving that you can use to do that in just a few quick minutes.

XfinityShawn

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2 hours ago

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change address

i am renting other apartment and i want to change my address. i am a internet essentials customer how do i change the address.

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My Iphone shut down trying to register for the change to yahoo

user_tvk75n

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2 hours ago

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Transition from Comcast to Yahoo Email

I use Xfinity Connect to receive my email. I have 3 Comcast email accounts. The landing page on Xfinity Connect shows the invitation to change to Yahoo email. I hit the link to "get started" and am prompted enter my Comcast email and password. However, this activity goes nowhere. Nothing comes up as

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What to change my address

user_l5oaax

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2 hours ago

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change address

i am renting other apartment and i want to change my address. i am a internet essentials customer how do i change the address.

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I,M Unsuccesfull in making change to yahoo and it shut my iphone down

user_tvk75n

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2 hours ago

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Transition from Comcast to Yahoo Email

I use Xfinity Connect to receive my email. I have 3 Comcast email accounts. The landing page on Xfinity Connect shows the invitation to change to Yahoo email. I hit the link to "get started" and am prompted enter my Comcast email and password. However, this activity goes nowhere. Nothing comes up as

Question

user_oe1nzo, hi there! I totally understand your frustrations. My name is Que, based out of Texas. Without sharing personal information on this public thread, what's going on?

XfinityQue

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3 hours ago

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Worst Customer Service in the Industry

Based on my experience, Xfinity has the WORST customer user experience of any known utility. Their use of AI and Virtual Assistance makes it impossible to talk to a human being. So wish there were other options....

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Worst Customer Service in the Industry

Based on my experience, Xfinity has the WORST customer user experience of any known utility. Their use of AI and Virtual Assistance makes it impossible to talk to a human being. So wish there were other options....

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Customer Service

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Still a problem, it randomly started working again for a few days, but then right back to constantly asking for the imap password and failing again. I also randomly see an error on the email service saying my IP is temporarily blacklisted. The same t

user_bi05y4

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4 hours ago

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Apple device email clients not working with comcast.net accounts

I've noticed over the past several days or even weeks that I could no longer send emails from either of my comcast.net accounts using Apple Mail on Mac. I've also had sporadic connection issues on iPhones and iPads. Today, every single Apple device I own is unable to connect to either of my comcast.

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My wife and I have the same issue and use the default mail/apple service. We have had Comcast emails for over 20 years and never a problem until this year. Deleting and adding the accounts back does not work, it states Comcast is currently not availa

user_bi05y4

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4 hours ago

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Emails on iPhone are not working

I use an iPhone (16 Pro; iOS 18.5) and continually get error messages for Comcast. First I was continually prompted to enter my password (done), and would sporadically get emails after a few prompts/responses. But now I haven't received emails for weeks and get the message: "Cannot get mail; The mai

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Yeah more Indian support Good News!! They can't make sense in 2 languages

Evilpens64

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5 hours ago

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blacklisted IP address

Please help. My apple devices have been blocked from accessing my email for several days now. Popup on Mac says 'temporarily blacklisted IP address'.

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With our updated internet plans, even when you're using your own equipment, you still get the benefit of unlimited data 🙌 That said, I'd be happy to review the account for you to verify whether that's the case. If not, we can for sure look into gett

XfinitySeth

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5 hours ago

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Cancel Unlimited Internet Data

I need to cancel unlimited internet data

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Same issue. Super frustrating. Has anyone found a way to force a recording when it’s showing the “program info unavailable” so I can actually watch the games? Do I have to call and go around in circles with a representative to request a refund or wil

user_c848hh

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5 hours ago

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NHL Center Ice Program Guide Information Not Loading

I am a subscriber of Center Ice. 5 days ago my issue started. The channels are listed in my guide but anytime a live game is being played the guide has a message "program info not available". I can watch the games live as they are happening but I can not record games or set up future recordings. I s

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I don't believe that I am. My understanding is that to get included unlimited data I have to use xfinity equipment, and I want to use my own.

DJForget

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5 hours ago

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Cancel Unlimited Internet Data

I need to cancel unlimited internet data

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Good evening DJForget 🙌 I appreciate you taking the time to be part of our community forum, and you're in the best place for help. Regarding your internet data plan, one of the best features of our new internet packages is that they all include unli

XfinitySeth

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5 hours ago

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Cancel Unlimited Internet Data

I need to cancel unlimited internet data

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No puedo iniciar sesión

You signed in successfully, but you must be an Xfinity user to enjoy this service, me pone esa notificación y no se que hacer para entrar a la app y si soy usuario de xfinity

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Xfinity App

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Thanks. I sent you a direct message.

user_9esiob

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5 hours ago

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Assistant manager needs to be fired immediately

First, I’ll start by saying that Marcus Scott, the assistant manager at the Hattiesburg MS Xfinity store, needs to be fired immediately. Here’s what happened: my wife and I were instructed by both Xfinity online support, phone support and the Xfinity app to go to an Xfinity store to verify ID to act

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