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All the responses are basically directing me to Xfinity's policy for an on site service call. It is basically - that's our policy, you agreed to when you signed. Not on us. At what point is a failure in Xfinity infrastructure no longer my responsibil

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I had to pay for hooking Xfinity's cable in the street

New service, house has cable put in by builder, in 26 years I have not had cable. I switch from ATT due to limits on connectivity, Xfinity says I can do the install myself, okay great. I get the modem connect it no signal, I call Xfinity (after digging for the phone number to actually talk to a pers

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Linux-User, alrighty! Sounds good. Thank you for being the best part of Xfinity! Feel free to create a submission in the future to grab our attention again. Take care!   

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Slow download speed

Hi, I have been using Xfinity as my internet provider about 4-5 months now. Everything was great up until I started having issues on my Linux Pc. At first I thought it was a driver problem so I installed new drivers however that didn't change anything, then I changed the distro I was using from bazz

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Not really, I am overall very satisfied with my experience with Xfinity. Thank you again for helping me out.

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Slow download speed

Hi, I have been using Xfinity as my internet provider about 4-5 months now. Everything was great up until I started having issues on my Linux Pc. At first I thought it was a driver problem so I installed new drivers however that didn't change anything, then I changed the distro I was using from bazz

Question

Linux-User, very proud to hear you were able to get it figured out! Do you have any other questions or concerns foe us before we depart?   

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Slow download speed

Hi, I have been using Xfinity as my internet provider about 4-5 months now. Everything was great up until I started having issues on my Linux Pc. At first I thought it was a driver problem so I installed new drivers however that didn't change anything, then I changed the distro I was using from bazz

Question

Hi, thank you all for your replies. I ended up installing windows to my PC which solved my issues as my motherboard wasnt really compatible with linux distros or I couldnt just figure out. Thank you again for your replies and time.

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Slow download speed

Hi, I have been using Xfinity as my internet provider about 4-5 months now. Everything was great up until I started having issues on my Linux Pc. At first I thought it was a driver problem so I installed new drivers however that didn't change anything, then I changed the distro I was using from bazz

Question

Linux-User, hello there and thanks for reaching out. I understand your concerns and for all the troublseshooting you've already, that really helps narrow things down. Since you're getting your full speed on the windows device, the connection from Xfi

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Slow download speed

Hi, I have been using Xfinity as my internet provider about 4-5 months now. Everything was great up until I started having issues on my Linux Pc. At first I thought it was a driver problem so I installed new drivers however that didn't change anything, then I changed the distro I was using from bazz

Question

user_37m3a4, hello there and thanks for joining in. I understand how frustrating the Scripps dispute is, and I’m really sorry for the inconvenience it’s causing. At this time, we don’t have the ability to offer free access to Paramo

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Scripps dispute

Since we are no longer receiving CBS, I would consider this a good reason to leave Comcast. The 3 basic networks should be guaranteed above all else! We are long time customers and pay way too much for this kind of disruption. This seems to have little to do with tue price we pay and everything to d

Question

Was your issue resolved? I'm having similar problems. It's frustrating. I didn't have this issue when I had the 800mbps plan. I upgrade to 1GB and I've had nothing but issues. Things randomly disconnecting, Internet drops at times and some devices sa

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Gateway constantly goes offline - speeds are about 1/3 of plan purchased

Since switching to Xfinity in January, I have been constantly plagued by my gateway going offline ( red light ) and having to cycle the power to get it back on. Up until this week, it seemed to happen consistently around 130PM EST. I spoke to a tech for about 45 minutes the other day who said they f

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Can we receive free access to CBS or paramount + as compensation for the scripps dispute?

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Scripps dispute

Since we are no longer receiving CBS, I would consider this a good reason to leave Comcast. The 3 basic networks should be guaranteed above all else! We are long time customers and pay way too much for this kind of disruption. This seems to have little to do with tue price we pay and everything to d

Question

Hi, It’s me again—the one who started this thread. It just occurred to me that E. W. Scripps Company is a network. Isn’t that type of programming typically funded through advertising?”

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Poor Decision to Drop Scripps

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability

Question

Creating Xfinity Emails is no longer available. New Xfinity Emails cannot be created any longer. If you need an email address, you can enroll on a variety of third-party email providers @SammyS56.

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Create A New Email Account Without A Mobile Number

I only have one cell phone but want a secondary email address. I sent the invitation to a Gamil account. I got it, and tried to activate. It asks for a mobile number, but won't except mine since it was already used. Is there away around this?

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@XfinitySean​ I am confused in your text, "unfortunately would be able to create a new comcast.net email account as the option no longer available". Should that would NOT be able to create. ???

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Create A New Email Account Without A Mobile Number

I only have one cell phone but want a secondary email address. I sent the invitation to a Gamil account. I got it, and tried to activate. It asks for a mobile number, but won't except mine since it was already used. Is there away around this?

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Cancel my internet service

I need cancel my internet service.

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Thank you for reaching out to us @user_441q2n! Some of our older cable boxes are not compatible with Paramount + or HBO Max. We have an article with our different cable box models here. When you have a moment, could you please confirm which cable box

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Streaming with the main television and cable box is a joke.

Trying to watch Paramount + or HBO/Max is a waste of time. All it does is freezes and continues buffering. This only happens on our main large screen livingroom television that is hooked up to the xfinity cable box. We don't have this problem on 3 other small Roku televisions we have. Maybe switchin

Question

So I would scroll with the arrow keys to the "Mark As Spam And Report Phishing" button, then press Enter, and it automatically gets moved to the Junk Mail folder. I wonder if Yahoo Mail has a "Block Sender" button. The reason why I ask is because it

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Mailbox Update Needed Old Version Shutting Down

I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as

Question

Thanks for confirming! In that case, you unfortunately would be able to create a new comcast.net email account as the option no longer available, I apologize. You'd only need to create a new Yahoo or Gmail account if your existing email addresses are

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Create A New Email Account Without A Mobile Number

I only have one cell phone but want a secondary email address. I sent the invitation to a Gamil account. I got it, and tried to activate. It asks for a mobile number, but won't except mine since it was already used. Is there away around this?

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Is X-Class service available at my address?

I am interested in upgrading my existing 2100 Mbps Xfinity internet service to the new X-class service. Is service available to me in the Atlanta suburb in which I live? The regular Xfinity Customer Support staff does not even know what X-class service is so I am trying here. Thanks you advance for

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