Xfinity Community Forum

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I continue to have this issue for almost 1 year now. My iPad has more than enough memory. In working with Apple , this is an Xfinity issue. still no resolution to this issue. It would be nice if someone at xfinity could resolve this issue.

user_x9k8bx

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2 minutes ago

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Downloaded programs on iPad disappeared

Downloaded programs on iPad disappeared the next day. On list of recordings it indicated the show is downloaded. I’ve called Xfinity but no one has any idea what to do. I’ve deleted the app, cleared cache, ensured I’m on most recent version. help

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I have more than enough space on my iPad. This was not an issue until a year ago and it continues to keep happening. Xfinity has been no help with this issue .

user_x9k8bx

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4 minutes ago

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Downloaded programs on iPad disappeared

Downloaded programs on iPad disappeared the next day. On list of recordings it indicated the show is downloaded. I’ve called Xfinity but no one has any idea what to do. I’ve deleted the app, cleared cache, ensured I’m on most recent version. help

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Jim Mooers 500 Brookview Drive Greencastle, PA 17225

user_ibuzgm

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12 minutes ago

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Iwatch $300 Credit Promised. Still waiting.

Provided Xfinity actual written transcript of representative’s verbal assurance of CREDIT!! Never received. Still waiting.

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Why you guys still insist on indian poor service?

I always have issues with your support and I always get a retaliation after a call or chat, either they use xfinity systems to push me tons of sms or powercycle my modem many times.

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Your Home Network

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Do better by your paying viewers

First of all the fact that any of the major American broadcasting networks are ever in jeopardy of disappearing from our PAID cable service is ridiculous. These stations provide our daily, local news to keep us informed and aware of local, state and country wide news and events. We build relationshi

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Channels and Programming

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Xfinity: Restore Scripps or face massive cancelled subscriptions including mine. Get a clue!!

user_s0oabj

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45 minutes ago

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Poor Decision to Drop Scripps

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability

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Yes, of course. With the Xfinity streaming app on your phone, smart tv or other device. Recording shows are fairly easy; live TV has a lot of glitches, imo.

LtTony

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46 minutes ago

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Watching xfinity from dads house

Can i watch my recorded programs at my dads house

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@rickcitgo we will pass along your feedback so that there's a chance you will see these services available in the future. We’ll always do all we can to provide the best possible viewing experience to all our customers.

XfinityJosephA

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46 minutes ago

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Lost wmar local abc channel in carroll county Maryland.

Because comcast didn't make a deal with the owner of our local abc wmar channel we now have no abc channel. However we have the Washington dc abc channel wjla in sd only. I pay for hd service. Why can't we get that channel in hd also? All of my abc dvr recordings didn't record because of this snd i

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To Xfinity: restore Scripps stations or I and fair to say many others will cancel subscriptions. Get a clue!

user_s0oabj

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47 minutes ago

to the conversation:

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Poor Decision to Drop Scripps

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability

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I agree!! Absolutely ridiculous!!

user_mra2ay

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57 minutes ago

to the conversation:

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Scripps channels gone

Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that

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@user_0ceon0 Thanks for reaching out to us, do apologize for any inconvenience and would like to get this resolved for you. Please send me a direct message including your first and last name and complete the service address Here's the detaile

XfinityOrlandoM

commented

1 hour ago

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Exposed Cable Wires

I submitted a request over a month ago for someone to come out and re-bury my cable line. Originally they did not bury it enough. Someone came out and looked at the wire, now its been three weeks and nothing.

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Exposed Cable Wires

I submitted a request over a month ago for someone to come out and re-bury my cable line. Originally they did not bury it enough. Someone came out and looked at the wire, now its been three weeks and nothing.

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Customer Service

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Greetings, @user_9b0uzd! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this refund issue. You have definitely come to the right place for assistance.

XfinityJamesC

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2 hours ago

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Overcharging

Xfinity is really making me mad. You have to talk to 20 different agents and not one of them knows what the last agent said or tlked about. They dnt honor refunds. I’ve been calling these people for months to get the money they owe me and they always claim “it’ll show up on next months bill” but it

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@user_gyu753 Have you tried to replace the modem?

XfinityDena

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2 hours ago

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20% Packet Loss

A few weeks ago, the WiFi card on my XB8 failed so I exchanged it for a new one at my local Xfinity store. Now, when I am gaming on my PS5, I am getting consistent packet loss/late packets, especially if one or more devices are streaming. This was never a problem with my old gateway. Using a packet

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Good morning @user_8on2jr Is this username here on this platform or is it when logging into Xfinity apps/website?

XfinityDena

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2 hours ago

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Why did my user name change

When I logged in, my user name was changed but I didn't want it changed. How can I change it back to original?

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Comcast/Xfinity email migration to Yahoo is a huge headache. I haven’t received any notification this would be done, there are 0 support options that actually provide any support. So what now?

user_c0m7pl

commented

2 hours ago

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Yahoo Migration

I would like to migrate to yahoo but haven't received a migration email.

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Both organizations can do better!! Figure this out!! Like many in this forum I am rethinking my options. It’s unacceptable that the consumer is being impacted without our preferred local stations and cost may rise?!?!? Each day this per

user_ozx9tg

commented

3 hours ago

to the conversation:

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Scripps channels gone

Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that

Question

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Overcharging

Xfinity is really making me mad. You have to talk to 20 different agents and not one of them knows what the last agent said or tlked about. They dnt honor refunds. I’ve been calling these people for months to get the money they owe me and they always claim “it’ll show up on next months bill” but it

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Billing

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cannot open my email account

user_hrshtn

commented

4 hours ago

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Comcast.net email

How do I access my comcast.net email

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Can you please update your documentation?

user_p92tr9

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6 hours ago

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Documentation wrong

http://xfinity.com/support/articles/set-up-parental-controls-with-comcast-networking says I can visit 10.0.0.1 to add parental controls. But you folks broke that website. Please fix your documentation

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