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Britbox is not free this week as advertised
Britbox is not free. You need a subscription to access it. What happened, and when will it be fixed?
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On Demand
Favorites in the new Streaming App
Do they plan on adding back my favorites in the new streaming app?
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Xfinity Stream Website
Mobile service rep lies to customers about how they will receive there phone
Xfinity, Mobile representative, forced a sale by making me received my phone by shipping. When I voice. I didn’t want the phone to be shipped and representative like and said it will not be shipped. I went to the store to pick my phone up same day because Xfinity Mobile store is 1 mile away from my
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Devices
@XfinityDilary LOL!!! "Some issues", try several issues No favorites tab, no channel info on the watch list, no episode information, no way to select favorite channels, no way to block unwanted channels, having to scroll the entire guide. These are
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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@XfinityDemitrius maybe you should read all the issues before commenting. The watch list is missing all channel information. The watch list is of no use and there seems to be no limit to the watch list as after thumbing through several channels my w
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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@XfinityJeffB saying a "team is working on it" is a cop-out answer. Simple fix: recall the new version, restore the old version, fix the multiple issues with the new version, and maybe beta test the new version before forcing a defective product on
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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@XfinityJeff it says status 'active'
Can't sign into new Peacock account after moving
I moved recently and instead of moving services to my new address, the person at the xfinity store just created a new account for me. I'm trying to login to my new Peacock account however it just keeps going back to my old account. Can someone please fix this? My old address is: [Edited: "Personal I
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The packet-loss events are synchronized across the three Internet destinations, while the UniFi gateway continues responding. For example, ICMP sequence numbers 6, 9, 20, 32, 41, 46 and 47 show external timeouts while the gateway responds. This stron
The problem I had earlier is back
https://forums.xfinity.com/conversations/your-home-network/frequent-comcast-xfinity-internet-disconnections-xb10-gateway-in-bridge-mode/6ae56a63ee6d4fc48c6a8ec3?commentId=6af1b17681a26211acf10496 I really need some help here.
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Packet loss results Destination Packet loss Average latency Assessment UniFi gateway (192.168.1.1) 0% 4.2
The problem I had earlier is back
https://forums.xfinity.com/conversations/your-home-network/frequent-comcast-xfinity-internet-disconnections-xb10-gateway-in-bridge-mode/6ae56a63ee6d4fc48c6a8ec3?commentId=6af1b17681a26211acf10496 I really need some help here.
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Why ECM0026663925 is closed but issue has not been resolved?
Why ECM0026663925 is closed but issue has not been resolved? The pedestal has not been removed off my front yard.
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@user_v551x2 it's so wacky
Do I Have Symmetrical 2GB Upload Speeds in My Area?
I think Xfinity has completed the network upgrade in my area as I can see that I can now select a 2gb asymmetric plan for my account, whereas before 1.2GB was the fastest I could select. However, with that plan it states typical upload speeds are 293 mbps. That's significantly faster than my current
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Mm i was akin sa Amsterdam ratings
Do I Have Symmetrical 2GB Upload Speeds in My Area?
I think Xfinity has completed the network upgrade in my area as I can see that I can now select a 2gb asymmetric plan for my account, whereas before 1.2GB was the fastest I could select. However, with that plan it states typical upload speeds are 293 mbps. That's significantly faster than my current
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Why ECM0026663925 is closed but issue has not been resolved?
Why ECM0026663925 is closed but issue has not been resolved? When Comcast is going to remove the pedestal from my front yard?
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Getting Started
Same problem here…following xfinity’s instructions to watch “free this week” —anything I try to watch redirects to the log in for Brit box which requires paid subscription. I have not had this problem in the past with “free this week”
Britbox not free - on 11/11/2026 on
on my TV i selected free tv this week - select a britbox content - waste a lot of time - is not free if BritBox requires an active subscription
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Thing
Subject: Inquiry regarding Next-Gen Network / X-Class Symmetrical Speed Availability in Vancouver, WA (98660) Message: Hello, I am writing to inquire about the deployment timeline for Xfinity’s Next-Gen network upgrades and X-Class symmetrical internet tiers in my area. I am located in Vancouver, WA
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Your Home Network
I would like to second this... it says "Free this week britbox" and "Watch BritBox for free this week", but none of the BritBox programming can actually be watched directly through Xfinity On Demand. Some of the BritBox titles are also available on
Britbox not free - on 11/11/2026 on
on my TV i selected free tv this week - select a britbox content - waste a lot of time - is not free if BritBox requires an active subscription
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Requesting a cross-account Xfinity Mobile line transfer from my mother's account to my new account. Device is fully paid off and active
Requesting a cross-account Xfinity Mobile line transfer from my mother's account to my new account. Device is fully paid off and active for 2+ years, but phone support keeps telling me to wait. I called mobile care 6-7 times. Each billing agent told me that I had to wait 24-48 hours. I called back e
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Customer Service
this can't be just something wrong with my set up Additional update: Sharing some additional UniFi logs showing how frequently the WAN connection is dropping. The logs contain 15 explicit "Internet Down" events, along with dozens of "Multipl
The problem I had earlier is back
https://forums.xfinity.com/conversations/your-home-network/frequent-comcast-xfinity-internet-disconnections-xb10-gateway-in-bridge-mode/6ae56a63ee6d4fc48c6a8ec3?commentId=6af1b17681a26211acf10496 I really need some help here.
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UPDATED APP NO LONGER HAS FAVORITE CHANNELS TAB!
I just upgraded to the new Xfinity App and there is no tab for our favorite channels! We have the box for all our other TVs and was convinced to use the app for another one on the house. But after the upgrade we no longer see our well used favorites tab. Can the plug it back in. Seems counter intuit
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Xfinity App

My money was taken from my card. Enforce me to pay for something. I did not want and now I’m responsible for the security up a package that I did not want, and if that package was to get lost I would be responsible, and I would have to wait until the
user_wawhfo
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Mobile service rep lies to customers about how they will receive there phone
Xfinity, Mobile representative, forced a sale by making me received my phone by shipping. When I voice. I didn’t want the phone to be shipped and representative like and said it will not be shipped. I went to the store to pick my phone up same day because Xfinity Mobile store is 1 mile away from my
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