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Unable to get into email [Edited]
I absolutely hate comcast/exfinity email. Can never get signed in. Just keeps going in a loop. [Title edited: "Personal Information"]
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Xfinity App
@XfinityRay So on the 28th - while attempting to view the SNY channel - all we got was a spinning wheel, which unfortunately has happened before, so I tried to view the on going recording, instead of the live action. (Yes I tried, 76, 843, 1253, no
SNY channel not streaming on Xfinity Stream App running on any apple device
All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo
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It is outrageous that Piston and Magic fans cannot watch game 7 because Xfinity, unlike every other provider, cannot come to terms with ABC. I WILL BE CANCELLING MY SUBSCRIPTION.
Detroit Pistons Playoff Game
Because of the WXYZ debacle, I cannot watch the Detroit Piston Playoff Game tomorrow. That's just not right!
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PUser88 accounts do get deleted after 90 days of no activity. This article will confirm. https://www.xfinity.com/support/articles/email-activity
Recovering Email for My Deceased Father
My father passed away last year and his email was a Comcast email. I still need to go through his records and I need access to his old email, but it appears to have been deactivated. Is there any way to recover the email address and its contents?
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@XfinityBenjaminM So ... since I have not transitioned my other comcast email addresses, they will simply disappear with no further warning?
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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@XfinityRaul : Xfinity should find a way to broadcast the game for, I dare say, the majority of customers wishing to see the game.
Detroit Pistons Playoff Game
Because of the WXYZ debacle, I cannot watch the Detroit Piston Playoff Game tomorrow. That's just not right!
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thank you, I will try that number
Removed Email Address by Mistake
I had a secondar email that I've had for years. I got a new computer and was trying to set up my email client, outlook. I couldn't get that email to work. I logged in to webmail and I must have mistakenly removed that email address from my account. I need to get that back but can't figure out how to
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Trouble signing into account
Keeps telling me I’m not able to sign in
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Sign-In and Account Management
Good morning @user_i0f3uy, and thanks for posting your issue to the Xfinity forums, i hope this message finds you well. I am sorry to hear about the issues with the cancelation, but you have come to the right place for assistance with this issue. Usu
Canceled account and never received an email
Canceled account on 4/28 and never received an email Confirming cancellation. I was also told I wouldn’t be billed for 4/28 and was still charged. Cannot get anyone who speaks accurate English on the phone. Very displeased with comcast and I have been a customer for over 6 years.
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My email filter rule has been deleted
This morning I am getting junk emails that I know I set rules for. Looked in my email filter rule - and it is deleted! I did not delete this rule. The last spam email that was sent to the Spam folder as a result of my filter rules was 5/2 7:43PM. The first email that should have been sent to the Spa
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Comcast router Admin Tool access disabled.
I enabled it in the mostly useless Xfinity app but it still is denying me access via my home network. The tools available to customers just keep getting worse and worse and everything gets funneled into that godawful AI assistant or to offshore support people that know nothing. Is it any wonder why
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Your Home Network
Good morning @user_qih421, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear that you are wanting to close your Xfinity account, but I can understand that there is not a reason to have mul
Cancel
Hello, I’d like to cancel my service please. I’ve moved and Xfinity is already the internet provider at my new address.’
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@erictroy Sounds like we may need to take a closer look at the account. Please follow the steps below to send a direct message. Please send us a direct chat message with your full name and complete service address to “Xfinity Supp
SNY channel not streaming on Xfinity Stream App running on any apple device
All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo
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I stopped getting the cable box, because I thought it was ridiculous, to have to pay a monthly fee for something I could just stream. But serves me right right for trusting Xfinity to provide a solid product.
SNY channel not streaming on Xfinity Stream App running on any apple device
All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo
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Very frustrating. Support for some reason sent a technician to the house and all they said was your Wifi and modem are working. So please cancel the support call on your phone. There is nothing I can do. Plus Xfin
SNY channel not streaming on Xfinity Stream App running on any apple device
All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo
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@Jetsy123 - your welcome.
SNY channel not streaming on Xfinity Stream App running on any apple device
All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo
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I tried it on two other apple accounts in the same household and same thing. SNY started working on the middle of the third day. And even today when I go to see something that was recorded on the 28 (day of initial incident) the recordin
SNY channel not streaming on Xfinity Stream App running on any apple device
All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo
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After our outage a service tech named Lamar did a fantastic job! He even found issues with my last installation and also replaced my clicker because it was old. He got me all set up and was so patient with me. So professional and kind.
Leave a review
I was beyond happy about the technician who fixed my Wi-Fi he was quick beyond sweet and I can tell he loved his work he moved so very quickly and he didn’t take long im beyond pleased with my Wi-Fi I wanna thank him so much for his help
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Incorrect geolocation for my IP
My IP used to report my location as Claremont, NH which is close to my true location in Grantham, NH. But recently it now reports as Connecticut. This impacts blackouts from the NY region.
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Your Home Network

user_9b2vgc Thanks for reaching out about your trouble signing into your account. Can you tell me what the error message says, and if you are signing into the app or website please?
XfinityEricB
commented
7 minutes ago
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Trouble signing into account
Keeps telling me I’m not able to sign in
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