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LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

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Hello, user_9277e7! Thank you so much for reaching out! I know I'd be wondering that same thing too. Let's work together towards a resolution. Can you share how you're enjoying the show and what channel or app you're using to watch?  

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Repeats same movies and the same tv show on 2 different channels

Why are 2 separate channels running the exact same tv show for hours on end? Also, the same movies and tv shows over and over. It's expensive as it is I don't understand why we can't do better?

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Thank you for reaching out to us on the community forums regarding your rate, nuevacable-X. We’d be happy to review available options with you. Could you please send our team a Direct Message with your name and service address? Our team can tak

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Help me lower bill

Hello, I am contacting you because I need to reduce my bill and try and keep services that I currently have. I need to make a decision if I’m able to keep the service or not can you help

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Thank you for letting me know, @user_qugez1. Feel free to send us a direct message at your convenience.

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Phone and security system

Why do our phones have constant static? Cost $100 just for service man and still same problem. It also kicks out our security.

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Help me lower bill

Hello, I am contacting you because I need to reduce my bill and try and keep services that I currently have. I need to make a decision if I’m able to keep the service or not can you help

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Will call for service tomorrow.

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Phone and security system

Why do our phones have constant static? Cost $100 just for service man and still same problem. It also kicks out our security.

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Last Watched won't clear

When I go to the Last Watched, I click on a channel and hit the D button and Just this channel and then it says, this channel was deleted from your history but when I go back to Last Watched, the channel is still showing on the line up. If I go to All Channels, it clears them out. This is happening

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Is this where I can DM, As stated elsewhere cannot phone in

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Cancel tv deceased acctholder

Need to keep Internet but cancel all TV at address

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Cancel tv deceased acctholder

Need to keep Internet but cancel all TV at address

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The serviceman replaced the modem, don't know if it was necessary or not as it didn't help.

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Phone and security system

Why do our phones have constant static? Cost $100 just for service man and still same problem. It also kicks out our security.

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@user_vfx27c​ AMEN!

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Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity

I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl

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Static is constant, so much that it's useless to use it most of the time.

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Phone and security system

Why do our phones have constant static? Cost $100 just for service man and still same problem. It also kicks out our security.

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What frustrates me is having stupid channels I never watch never have this issue. Like MTV. Who cares anymore about that channel. It’s not music videos anymore. Just garbage.   Why can’t subscribers have a buffet of channels they want and not si

 to the conversation: 

Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity

I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl

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