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XR15 Remote 15 second rewind stopped working
Hi all, A long time ago I reprogrammed my remote for the page down and up buttons to be, I think, 15 seconds instead of 5 minutes. Randomly today they reverted to 5 minutes and the previous fix of "exit-exit-exit 0030" no longer works. Anybody know how else to change it? This is a personal disaster
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X1
how do I find old Comcast emails?
My condo is changing internet services away from comcast internet. I still want to use my comcast email and want to make sure none of my emails get deleted or that my email account doesn't gets deleted. Will the service switch effect my ability to use my @comcast.net email address?
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Bury cable line
Hello. I had a temporary cable line put up on my condo back in January and was told that it would be buried in April and if not, that I should reach back to have it done in May. I need this done asap because I have my hoa complaining about the hanging wire.
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Customer Service
I feel like a class action lawsuit is necessary at some point because they cancel our channels and make us pay the same price, effectively stealing from us. I pay a ridiculous amount of money for cable and literally watch like 5 channels. I'm sick of
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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Mobile Data overcharge
Since January 2026 Xfinity has been steadily overcharging me on Data, it is paid directly out of my one account that I don't check regularly. March 24th the bill was a whopping $935.66, Feb 24th it was $335.66, on Jan 24th it was $575.66 - never was I given a warning that that my account went over t
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Billing
Delete for my recorded items
I downloaded three shows to my iPad. I waited till I got home to transfer them back, not realizing it had not reconnected to my Wi-Fi. They removed visually from my iPad, but it was not connected to my system at home therefore that are still showing and it will not let me delete them. What is a work
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Xfinity Stream App
Thank you for posting on our community forums for assistance, user_fab2dx. We appreciate your interest in our Gigabit X10 service. To determine if your location qualifies, we'll have to open a ticket on our end. I'd be happy to process that for you.
Xfinity Gigabit x10
I am medical doctor working at home. I need fast internet . I need to know I can get Xfinity Gigabit x10. I am a big fan of Xfinity, but I may have to go elsewhere if my area is not qualified for the service. I know about the pricing. I need to how to get it. Thanks
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user_4sf06w Are other devices having issues connecting to your network as well or is it just the Xbox?
Internet
I cant get my internet to work on my Xbox. I paid the back balance due and still my internet is not working
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Terrible Upload Speed
I noticed a change in my upload speed in early May. I have 1.3G service and was getting 600Mbs speed for the download (which is great), and today have 1.6Mbs upload speed (which is terrible). Earlier this year it was 30Mbs upload (acceptable). The upload speed results in occasional large files takin
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Your Home Network
Xfinity Gigabit x10
I am medical doctor working at home. I need fast internet . I need to know I can get Xfinity Gigabit x10. I am a big fan of Xfinity, but I may have to go elsewhere if my area is not qualified for the service. I know about the pricing. I need to how to get it. Thanks
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Customer Service
No, you're part of a paid campaign by ESPN to try to leverage COX into caving in a negotiation for which they have all the leverage. And you're not fooling anyone.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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mobile overcharge
Since January 2026 Xfinity has been steadily overcharging me on Data, it is paid directly out of my one account that I don't check regularly. March 24th the bill was a whopping $935.66, Feb 24th it was $335.66, on Jan 24th it was $575.66 - never was I given a warning that that my account went over t
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Network
Global Pass is a joke.
We were assured that global pass would cover our son in Europe from Xfinity. When he got there, it didn’t work and we had to call to get it turned on once it turned on he could only contact us through Wi-Fi. He has no data and hasn’t had since he arrived over a week ago. We have been on the phone in
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Network
@user_hjqljv My team can help you escalate your mobile data concerns today. We would need to look into your account details on our end to do so. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select
XfinityShawn
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mobile overcharge
Since January 2026 Xfinity has been steadily overcharging me on Data, it is paid directly out of my one account that I don't check regularly. March 24th the bill was a whopping $935.66, Feb 24th it was $335.66, on Jan 24th it was $575.66 - never was I given a warning that that my account went over t
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