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New streaming app
I very much hate the new streaming app!! This maybe the last straw Xfinity. Many family members and friends have switched from Xfinity to other cable & internet companies. We have been one of the last hold outs. We have been a customer for over 30 years…maybe the time has come.
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Xfinity Stream Website
Thank you for this info.
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
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I need someone to submit a manual credit inquiry reset ticket
Hi, I was in the store on Saturday and a representative ran my credit so that I could get 3 new lines and trade in 3 phones. She said it came back with $0 credit and asked if I have any of mine frozen. I did have a credit lock on. I have unfrozen it. How do I get someone to do a manual credit inquir
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Devices
Favorites are NOT available on mobile devices.
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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I can access it, I don’t like the setup. Found info to edit or revert, but seems it has to be with my remote for xfinity.
Guide
I can I go back to the original guide? I’m temporarily away for extended time and do not have access to my xfinity remote
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This is a complete piece of garbage. Scrolling thru 100s of channels without being able to specify? Constant lock-up? F U Comcast
Can we please have the old app back???
Maybe add it back to the Apple App Store under another name so customers have a choice? Other posts have already listed half a dozen omissions from the new app that make it almost useless to me. There was nothing wrong with the old app! Why replace it with something inferior?
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user_6okfk8 With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV exper
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Bring back the last version of the app!
Can we please have the old app back???
Maybe add it back to the Apple App Store under another name so customers have a choice? Other posts have already listed half a dozen omissions from the new app that make it almost useless to me. There was nothing wrong with the old app! Why replace it with something inferior?
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Again, another spot of xfinity comedy. Stream app forum mods who aren’t aware of the features the app provides or have used it enough to know how truly horrible this update is.
Xfinity app on phone
Why did you update the app for mobile phones. All the features that make it easily accessible are gone. This update is horrible. There was no warning on this update. It seems Xfinity was hiding it because it is so bad. The other one was so easy to use. This is making me rethink doing business with y
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Thank you for your feedback, user_i9tit2 - With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. You can still favorite your Sports teams within the TV experience. We understa
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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Hi, @mblevitt. We appreciate you choosing the Xfinity Community Forums to share your feedback. The recent update has caused known issues that our backend team is actively working to resolve.
Mobile stream app update
Xfinity Stream iPhone Update Removed Scheduled and Recently Deleted Recordings I recently updated the Xfinity Stream app on my iPhone, and the new layout has eliminated two very important DVR management features: The ability to view Scheduled Recordings. The ability to access Recently Deleted record
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It’s laughable how bad this update is.
Terrible iOS Update
I’m a long time Xfinity app user on my iPhone. This new upgrade makes things significantly worse and harder to do. In the past version, you could browse to sports, then college football, and then look at the games coming up for instance this coming Saturday. That is now gone. Why would everyone thin
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Agree with all of it.
New streaming app
The upgraded app is total garbage. I can no longer see what my scheduled recordings are, nor can I delete several shows or episodes all at once. Did anyone even look at the app after the “upgrade”? How can anyone think that this was a positive upgrade? This does have me thinking about going elsewher
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Removed functionality to select multiple recordings. Unbelievable how botched this app is now.
The worst "upgrade" ever
I rarely do this but I am so disappointed in the "reimagined" app that I need to add my voice to the other customers expressing their annoyance in the hope that you will work on fixing this. The features that were deleted were so important to the everyday functionality of the app that I can not beli
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Going from an enjoyable, easy to use app to an app with so many worthwhile features gone is insane. The enjoyment of streaming Xfinity on an IPad has gone down considerably. Hopefully the powers that be will listen and make changes.
Schedule recordings are now missing from my Stream app
probably my most used feature on my Xfinity Stream mobile app is the scheduled recordings feature. I use this almost every day to determine whether my sports teams are being recorded since I live out of state.
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The worst "upgrade" ever
I rarely do this but I am so disappointed in the "reimagined" app that I need to add my voice to the other customers expressing their annoyance in the hope that you will work on fixing this. The features that were deleted were so important to the everyday functionality of the app that I can not beli
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Xfinity Stream App
Day 5 While some "preview" or "sampling" of BritBox has been made available, the "Free this Week" experience is lacking. I had so many shows queued up to watch as soon as I saw britbox show up as free this week. As I said before, I have already see
Can't access Free Week of BritBox
The menu shows Britbox as being free this week starting today but when I try to view them there is no access.
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I want to revert back to the previous setup.
Guide
I can I go back to the original guide? I’m temporarily away for extended time and do not have access to my xfinity remote
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@user_x2qjk3 Thanks for adding a post to the forum. The Xfinity Assistant https://www.xfinity.com/xfinityassistant is a great resource to troubleshoot the box in real time, and get immediate results. Was the new box able to get past the welcome scree
XfinityBenny
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replacement box install stuck at welcome screen
after several tries, replacement box install won't go past welcome screen ox gets warm but no lights at all
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