Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (466.6K)
Is there a way that I can get rid of Yahoo and go back to my original Xfinity email address?
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
Question
WXYZ is gone from my xfinity line up, please give it back. Note: This comment was created from a merged conversation originally titled Why can't I get wxyz?
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
No recent outages and no work crews causing “disturbances.” He was wearing name tag but I can’t remember his name. I went ahead and informed local PD just in case. Even if he was legit, he shouldn’t be knocking on people’s doors about something that
Confirming customer service tech activity in my area
A man claiming to be a Comcast service tech or customer service person just knocked on my door at 7:45 at night on a Saturday to inform me that there have been work crews in the area and he just wanted to make sure that they haven’t disturbed me in anyway, letting me know that there could be a servi
Question
@user_23c4le thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the enterta
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Thank you for taking the time to voice your concerns, user_soub56. Like any contracts, programming agreements exist for a fixed period of time and then expire. Comcast has successfully renegotiated thousands of expiring contracts over the years and r
I want my WXYZ Channel 7 back
I would like to watch Channel 7 again..this is ridiculous we pay all this money and I feel like we are those ones who gotta suffer because y'all can't get along and come to an agreement. Feels like we are being held hostage by Xfinty but heaven forbid we are a day late on a payment. But yet we get t
Question
Hello @user_hvb9ua, thanks for reaching out to our Xfinity Community Forum! I completely understand your concern. While it’s possible a technician was performing proactive maintenance on the lines in your area, you were right to be cautious and
Confirming customer service tech activity in my area
A man claiming to be a Comcast service tech or customer service person just knocked on my door at 7:45 at night on a Saturday to inform me that there have been work crews in the area and he just wanted to make sure that they haven’t disturbed me in anyway, letting me know that there could be a servi
Question
$1800 taken out of my account for mobile data usage
I have been an Xfinity customer for about 8 years. I currently have my internet and mobile plans with them. I have never missed or been late on a payment. I have 4 lines on my mobile plan with the shared 10GB plan. We typically go over a little each month, but nothing crazy. Until last month that is
Question
•
Plan
Good evening user_k0c3zl. You have reached the right team, and I will be happy to assist you. I do have a couple questions in order for me to better assist. Where are you having trouble accessing your Comcast email? Is this directly on the Xfinity we
Comcast blocking my Comcast SMTP E-mail from home.
Many of my on-line accounts were hacked because of a data leak. I had to reset many things. As a result of the breach Comcast does not accept smtp messages from my home IP address. SMTP sending works fine from outside my home on the very same devices. No one in my household is able to send Comcast e
Question
Confirming customer service tech activity in my area
A man claiming to be a Comcast service tech or customer service person just knocked on my door at 7:45 at night on a Saturday to inform me that there have been work crews in the area and he just wanted to make sure that they haven’t disturbed me in anyway, letting me know that there could be a servi
Question
•
Customer Service
Saturday, April 25, 2026 @ 2055 hrs. Day 37 of my above-ground cable issue. Today I woke up to find a group of four Xfinity contractors digging holes in my front yard where the unburied cable is located. They were also digging at the hou
Cable In My Front Yard
Friday, April 24, 2026 @ 0959 hrs. Today is Day 36 since I notified Xfinity (X) of my cable laying in my front yard ABOVE GROUND. Today was the expected start date of putting the cable underground. Another cable company (Glo Fiber?) was putting in cable and cut my cable in the process. This 2nd comp
Question
Good afternoon Lkantor. If you are experiencing issues with closed captioning I would be happy to assist you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, clic
For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)
So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for
Question
@XfinityShawn I should've thought of cache/cookies, had to do so the other week when the website started throwing error 400 out of nowhere. Private message sent. I've so far heard very confused things from multiple people - that it's 1000/35, 100
Sold on a speed that isn't installed in my area, no acceptable resolution
In my opinion, this borders on false advertising. My promo ran out; I went looking for another. I was informed by a phone rep, after multiple questions, that symmetrical gigabit internet was available in my area, and that if I downgraded from "gigabit extra" to "gigabit", I could 'rent' an XB10 and
Question
Camera loses connection
My camera loses connection when it rains. I just went outside to see why and I'm seeing the cable is loose on the back of the camera. The brick shows no light either, but I know it works when I plug it in. I have the brick in a waterproof box because I cannot get it to reach indoors. I just got soak
Question
•
Devices and Equipment
Hello @user_t8bihl and thank you for reaching out on our Xfinity Community forums! Your Xfinity Primary ID may be the password they're looking for. If you do not know your password, please go to https://idm.xfinity.com/myaccount/reset to reset
Where can I get help migrating my comcast emails to Yahoo.
I no longer have access to my Comcast emails that were there before the migration and I can’t send emails. It requires an IMAP ACCOUNT Comcast Comcast account password which I don’t know and there’s no option to change it. I waited on hold for 58 minutes for a Yahoo rep and then worked with her for
Question
Totally agree. Resolve the issues. Fees are already outrageous and Comcast is not doing this for their subscribers. Settle or I’m done with Comcast
MF13
commented
54 seconds ago
to the conversation:
0
0
When will the Xfinity/Scripps standoff end?
It has been nearly a month, beginning March 31st, since subscribers nationwide have lost numerous TV stations that we have paid for/are still paying to receive. Depending on one's market, affected stations include one or more of the major networks (ABC, CBS, NBC, FOX) plus any one or more of a numbe
Question