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@user_fc6ef1 Thanks! I did check that setting and as suggested, unchecked and checked it. I believe it is an Xfinity issue because it happened suddenly. I did not change anything nor did I attempt to change anything since it was running fla
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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I do see that, thank you. We'd love to help further assist you with this issue. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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Greetings, user_2t9wvl! We appreciate you reaching out on our XFINITY Community forum. I understand it is vital for you to receive your rebate as expected. Not to worry, I would be more than happy to look into this matter for you!Please send our team
Regional manager
are issue is regarding ticket # ecm00174195373. We returned our phones as part of a promotion Xfinity was running but never received our rebate. We have called multiple times and have been to the Xfinity store twice!
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Aceq2jot Data breach? What happened? Did customers get their identities stolen by some scammer?
Xfinity comcast.net emails transition to Yahoo
Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billing
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Regional manager
are issue is regarding ticket # ecm00174195373. We returned our phones as part of a promotion Xfinity was running but never received our rebate. We have called multiple times and have been to the Xfinity store twice!
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Customer Service
Thanks for reaching out through our community forums, user_e0qq9f! Sorry to hear you're having issues adding your bank account. We'd be more than happy to look over the account to see why our system isn't accepting ETF payments. Please send us a dire
can’t add bank account
I can’t not add a bank account as a payment method. It says "We cannot accept bank payments on this account, please try a different method." Please help me add my bank account. I can’t get the $10 a month discount because of this issue that I was told should have been resolved weeks ago
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Peacock
As a Xfinity diamond customer I should get peacock. I went to the activate site but it doesn’t show how to activate
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Xfinity Stream Website
Internet disconnected
Internet disconnected because it says I have a past due balance of $0. Can’t get in touch w live agent
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Your Home Network
can’t add bank account
I can’t not add a bank account as a payment method. It says "We cannot accept bank payments on this account, please try a different method." Please help me add my bank account. I can’t get the $10 a month discount because of this issue that I was told should have been resolved weeks ago
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Customer Service
Hello @user_gbgmuo, thanks for the comment. Is the Third-party email client access enabled in your Xfinity settings?
Cannot access IMAP server, get "Temporarily blacklisted IP Address" on phone and outlook.
Yesterday, my wife and I both started getting prompted for our passwords on our comcast.net email accounts on both outlook and our iPhones. On the iPhone, I the error "Server code "ALERT:, server message "Temporarily blacklisted IP Address". Note xfinity isn't in our new location, but we've been acc
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Well who knows? But I've been checking in on this forum since 2017 and I've seen way more reports of this at times in the past than recently, so I'm learning towards this being pretty typical. There was a time when the first page would have 4 or 5 t
Unexplained Data Usage Spikes since August 2025
Hello everyone, I want to report sudden, random jumps in household data usage that began in August 2025, as many others have also noted. I have thoroughly researched this issue, including checking my account information, device names, and device usage. However, the only way to determine device usage
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I already confirmed my security settings in Step 1 below. I just re-confirmed.
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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@joep63 , has your service returned to normal operation? Mine did earlier today - all 3 comcast.net accounts - for both Outlook (classic) and Apple Mail (iphone). Hope yours did too, or will very soon!
IMAP issues with Comcast since Nov 9th
On Nov 9th, all of my devices quit syncing with Comcast. I use WIndows Outlook 2024 pro and my iphone and Ipad. The error I get on my PC is "we couldn't connect to the incoming (IMAP) server. None of the authentication methods supported by Outlook are supported by your server" I also received a secu
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Port out is a NIGHTMARE!
I want to port out my 2 numbers away from Xfinity. I have been on calls with Xfinity agents for 5+ hours now. All they do is say that they can only provide the port out PINs. Despite double-checking and confirming EVERYTHING, the other provider still said that the previous carrier (Xfinity) rejected
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Devices
Hey @user_ogrg64. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet connectivity concerns. To being, please visit our Tips for troubleshooting your
Internet out again
Internet out for the third time in December. Once more and I’m switching to AT&T fiber
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To provide our customers with additional security, we added a new checkbox to the Xfinity Email website. This may affect your ability to manage your Xfinity Email (Comcast.net) through third-party programs like Outlook, Google, Apple Mail, Thunderbir
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
Question
@joep63 - I believe I experienced the same thing (and I believe, though I'm relying on my memory here, that it has happened a couple of times in prior years as well) and as before it has resolved itself after being "unable to connect to server" (with
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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Phone trade in
It's been three weeks since I ordered a new phone. FedEx attempted to deliver a new device and left a note that they would try the next day since nobody was home. When checked, the provided tracking # history stated that the package can no longer be delivered because it was damaged. Since that time,
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Devices
That's good to know, thank you so much. Does your phone have an auto-login feature that saves passwords when entered? If so, can you purge this password and try again using the new data?
Comcast Email on iphone
I had to recently change my xfinity password and my phone wouldn't accept the new password. I think bcuz MFA was turned on. I turned MFA off and again attempted to log in and it still won't accept my password. Keeps saying creds are incorrect. What do I need to do to get my email back on my phone? I
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Having the same issue. Can send and receive emails to my Xfinity webmail account, however Outlook on my desktop and Bluemail on my phone are not working. I thought it could have been my firewall, however connecting to a hotspot on my work phone (whi
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Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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