Official

Accepted

Unanswered

Advanced Filters

Search Results (529.8K)

Most Recent
Selected Most Recent
Cannot access voice settings

Cannot access voice settings. Landline caller is blocked. Need unblocked.

Question

1

0

0

But I am the original poster and this forum has done nothing to help me or solve this problem...and as you implied I've done all the troubleshooting steps. Are you/anyone from Xfinity going to help me solve this problem?  Have I come to the "ri

 to the conversation: 

0

Why am I not receiving notifications from any of my home security cameras or door bell?

Why am I still not receiving notifications from any of my home security cameras or door bells? We have contacted tech support and have already tried ALL the following: Re-Register App Push Tokens (Most Effective Fix) When notifications silently stop working for months, the connection between the Xfi

Question

Transfer service and customer service lied

Hello my name is Michael Schwindt at 9283 airhill way orangevale ca 95662 I have had service for over 2 years and was looking to move to Placerville ca. Placerville has difficult service areas so I wanted to confirm that I could transfer service to 3412 lode rd Placerville ca 95667 because I didn't

Question

2

0

0

@user_df281e is webmail working when signing into https://www.xfinity.com/email?

 to the conversation: 

0

IMAP login fails in Outlook; Xfinity webmail works

my Comcast email works in Xfinity webmail, but classic Outlook says it cannot log on to the incoming IMAP server. The settings are imap.comcast.net, port 993, SSL/TLS, with SPA off. Third party access is enabled. I get the same error with a new Outlook profile on both home Wi-Fi and in iPhone hotspo

Question

Change internet password

Someone is using our WiFi

Question

3

0

0

Good morning @user_fdysmf, and thank you for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well. I am sorry to hear about the issues you are having with the notifications from the home security, but you have

 to the conversation: 

0

Why am I not receiving notifications from any of my home security cameras or door bell?

Why am I still not receiving notifications from any of my home security cameras or door bells? We have contacted tech support and have already tried ALL the following: Re-Register App Push Tokens (Most Effective Fix) When notifications silently stop working for months, the connection between the Xfi

Question

@XfinityFrank el dispositivo esta desoqueado. No lo compre con ninguna compañia. Incluso me cambie de t mobile a verizon ya que ellos si aceptaban mi celular y xfinity no.

 to the conversation: 

0

Imei no aceptado de mi s26 ultra

Ayer fui a contratar el servicio de internet residencial de 1 gb pero cuando quise mover mi linea movil de t mobile a xfinity me dijeron que el imei de mi celular no lo aceptaba el sistema porque era un un modelo nuevo (Samsung s26 ultra con desbloqueo international) me dijeron que tenia 1 semana pa

Question

user_fdf8ca Please do let us know! We are here for you!  

 to the conversation: 

0

Read Emails Becoming Unread After Xfinity Signal Check

Every now and then I go into the Xfinity screen on my tv, go to 'tools', then cursor down to 'Comcast Labs', then select "Check Signal Strength". Now remember, this on my television. Sometime later I'll check my laptop and do a random check of my email inbox (through Comcast). For the last 4-6 weeks

Question

Now internet

Reboot all the time Never did before nothing changed in house

Question

4

0

0

user_5ywejd I appreciate you making a post, and I'm sorry to hear about your experience in unlocking the device. If you still need assistance with this, we can help look into it and escalate further if needed. Please let us know.

 to the conversation: 

0

0

Unlock phone

This is the 11th day battling with Xfinity about getting my husband’s phone unlocked. I’ve spoken to numerous people and visited the store where we bought the phone twice. No one can unlock the phone, not the manager, district manager, or a contact at corporate. I have 5 unlock tickets that have bee

Question

Internet

My internet reboot all the time now never had a problem

Question

4

0

0

They are still trying to charge $8 per service! They refuse to waive the fee 

 to the conversation: 

0

Temporary shut off of services due to house fire

Fire caused temporary vacate of home. Need temporary shut off of services to residence.

Question

Following up. I mentioned that for the last 3 days the app was working again. Well now it's not anymore. No notifications again.

 to the conversation: 

0

0

Xfinity home app not pushing phone notifications

The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5

Question

As is usual with 'problems', when I look in depth at them, they stop happening. This morning I did a 'Signal Refresh' on the tv, and nothing happened to my inbox, locally in Outlook nor when I logged into Xfinity email on-line. So much for my theorie

 to the conversation: 

0

1

Read Emails Becoming Unread After Xfinity Signal Check

Every now and then I go into the Xfinity screen on my tv, go to 'tools', then cursor down to 'Comcast Labs', then select "Check Signal Strength". Now remember, this on my television. Sometime later I'll check my laptop and do a random check of my email inbox (through Comcast). For the last 4-6 weeks

Question

Xfinity app

I’m getting an error message that you can not support high speed data customers without a video subscription

Question

5

0

0

forum icon

New to the Community?

Start Here