Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (458.6K)
Telephone line
Dies my existing internet plan include a home telephone line
Question
•
Sign-In and Account Management
Need help with pot hole in front of my house
Pothole is over worn needs urgent replacement
Question
•
Customer Service
Thank you for allowing us to help with your Peacock concerns, user_50tgnt. As mentioned, the account has been cancelled, and the Peacock subscription codes have been removed from the account. We recommend reaching out to Peacock directly to verify if
Can't cancel Peacock subscription after cancelling xfinity
I am trying to cancel my Peacock subscription which was tied to my Xfinity service but can't seem to do it. Peacock was not able to help me.
Question
Paying more than $200 a month and not getting and over the air channel has me wishing fiber or any other option was available so I would be finally free of Comcast.
ABC affiliate no longer available
Our household has been watching ABC/WXYZ channel 7 for over 30 years , my wife specifically watches GMA and our local news coverage. To suddenly not have access to LIVE broadcasts through our Xfinity account is not acceptable. Please return the ABC channel to your available channels. Thank you for p
Question
Thank you for reaching out on our Community Forums @xexus, we appreciate it. You should be able to use a nexus.com email as a secondary email address. What errors are you running into when trying to add it to your account?
.nexus tlds not recognized
I have a .nexus email address that I wanted to use as a secondary email address, however the website doesn't recognize it as a legitimate TLD
Question
.nexus tlds not recognized
I have a .nexus email address that I wanted to use as a secondary email address, however the website doesn't recognize it as a legitimate TLD
Question
•
Sign-In and Account Management
I totally agree. News channel 5 in Nashville is a Scripps service and it is what we watch on Comcast 90% of the time. I am frustrated. If they don’t get this resolved soon, we will likely switch to streaming combined with an HD antenna.
Scripps channels gone
Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that
Question
I agree with this post, I want a refund! If CBS is not restored soon I will be canceling all Xfinity services. I think both companies are money hungry companies that need a listen in what true customer service should be going forward. We should have
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
Question
@user_0wncxz Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the enterta
ABC gone
This is just the final straw Xfinity. Your services are overpriced and your customer service is horrible. Take this opportunity all and do yourself a favor. Get a firestick, get Hulu + live tv and cancel Xfinity cable. They are overpriced and with firestick with Hulu -+live tv it is a much cheaper e
Question
Email no longer working on my iPhone and ipad
I have deleted then added my Comcast.net
Question
•
Okay thanks for confirming! If you've already activated Peacock premium benefits as part of a package benefit in the past, you do not need to reactivate or create a new Peacock account to receive the benefit. As long as you're still able to access th
Not able to activate peacock
I have a pending peacock premium to activate, however my peacock account is already linked to my current xfinity plan and the UI does not allow me to proceed. I tried follow the steps to remove my peacock but does not work. I already reached out to xfinity support and peacock support before but stil
Question
Instead of charging us more, how about taking the needed funding from that $34 million the CEO made?!
Extremely Upset
We have been an Xfinity/Comcast customer for over 25 years. We depend on uninterrupted service from the stations we PAY FOR! Which Includes ABC. We will be changing to an alternative option for TV if this is not resolved QUICKLY! Where is our refund for the channel we no longer get, yet it is in my
Question
@user_epgvuy Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast is working toward bringing back this pr
Do you want me to drop your service and switch to streaming?
Not having a core channel like ABC available is simply unacceptable. It's bad enough my rates have skyrocketed in the past year or so, but now I can't even watch the shows I'm paying to see. I'm the only one in my house who watches regular TV anymore. I keep it because there are shows and events I l
Question
Thank you for reaching out to us @user_rmp4eq! Our Xfinity Voice/home phone services are separate from our Xfinity internet services. Our team can certainly check if the home phone services are currently subscribed to on the account. Could you plea
XfinityAldrik
commented
6 minutes ago
to the conversation:
0
0
Telephone line
Dies my existing internet plan include a home telephone line
Question