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Pairing XR15v2-UQ REMOTE TO BOSE SOUND BAR.
How do I pair a XR15v2-UQ REMOTE TO BOSE SOUND BAR. I have tried following everything on the set up with Xfinity. I have tried everything I found on the Internet. It seems when I try to enter the code. It just won’t enter. I got it done one time, but it didn’t pair.
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Channels and Programming
Well the channels have been removed and Comcast will not answer yours and my question after 2 complaints to the FCC and my "representatives" in Washington. One is left wondering if Comcast thinks no one will notice. I endured the chat line for 30 min
Regional Sports Fee
When Fan Duel Sports Network shuts down will the Regional Sports Fee be removed from our bill?
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user_77cy87 Hello there! Thank you for creating the post with us on our Xfinity Forums for help with the subtitles appearing in Spanish. I'm sorry that the subtitles are not showing correctly. I would love to help out. I have 2 sons that are always m
Spanish subtitles
I watch true crime shows and more often than not. our subtitles are in Spanish. I'm hard of hearing and rely on the subtitles. The SAP does nothing.
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Low power lines
Low hanging Comcast line blocking my driveway. Needs repair immediately. Done did this 3 times no repairs yet Address 3750 Galloway rd 21220
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Customer Service
already did post a direct message to the blue check marked support message
Account Support, I canceled my service on July 7, 2026.
Account Support, I canceled my service on July 7, 2026. I owned my own equipment, so no hardware returns are pending. I paid my full July statement of $149.00, meaning I am owed a prorated refund for 24 days of unused service (July 8–31). A regular agent quoted me a $105 refund, but the correct pror
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user_6qpd73 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name
Account Support, I canceled my service on July 7, 2026.
Account Support, I canceled my service on July 7, 2026. I owned my own equipment, so no hardware returns are pending. I paid my full July statement of $149.00, meaning I am owed a prorated refund for 24 days of unused service (July 8–31). A regular agent quoted me a $105 refund, but the correct pror
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Need "Admin Tool online access" enabled — Xfinity app no longer supports Android 11
The Xfinity app recently dropped support for Android 11, which is what my phone runs. I have no other device with the app installed, and I don't want to buy new hardware just to configure my gateway. I understand from other threads here (and from XfinityGabriel's replies in similar posts) that "Admi
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Your Home Network
Accepted Solution
I did end up getting this working. I'm posting here in case it helps anyone else. On my Firewalla Gold Plus, the important settings were under: Network Manager → WAN → Edit → IPv6 → IPv6 Prefix Settings Number of Prefixes: 1 Prefix Delegati
DHCPv6-PD /60 delegated but return traffic not routed back.
I’ve tried in-app chat and phone support with no success. Setup Hitron CODA56 modem Xfinity is correctly issuing a DHCPv6-PD /60. Delegated prefix [Edited: "Personal Information"]::/60 WAN IPv6 [Edited: "Personal Information"]/128 Symptoms Packets sourced from the delegated prefix leave my WAN inter
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I am sorry to hear you are having an app issue. Are you getting an error message?
No emails are displayed when I use the Xfinity app on my Android phone
When I sign in to the Xfinity app on my phone, I don't see any of my emails. I sign in to the app and tap "Check email", then I am asked to sign in to my account again. I then get the message "We are now loading your email." It looks like my inbox is being displayed, but there are no emails. I've cl
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Basically I need somebody at your organization that can provide this letter so we can pass a pool permit. This letter serves to verify that the overhead drop wire serving the above-referenced property is a standard, unpowered residential service dro
I need to set up an appointment to relocate my Internet cable since is a hazard for the pool construction
We have a cable hanging in the back to our house that is not allowing our pool permit to pass. The addres is {Edit personal information} and is not the address showing in our account. How we can set up an appointment with the technician and how much will be?
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Greetings, @user_7jhxnp! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues playing this title on your Roku, but you have
Problem with Movie in Xfinity Stream App on Roku
I'm trying to watch the film "Ruby in Paradise" through the Xfinity stream app on my Roku, and all it has is a check mark. If I access the app through a web browser, I see an option to play the film. Is this something that can be fixed? Thank you for your time.
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Account Support, I canceled my service on July 7, 2026.
Account Support, I canceled my service on July 7, 2026. I owned my own equipment, so no hardware returns are pending. I paid my full July statement of $149.00, meaning I am owed a prorated refund for 24 days of unused service (July 8–31). A regular agent quoted me a $105 refund, but the correct pror
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Billing
Some Incoming emails are delayed and some outgoing emails never arrive
I've had my own GoDaddy domain for 20+ years and I use the GoDaddy email forwarding to forward my email to my comcast email account. I have no GoDaddy mailbox. I am seeing more frequent cases where some of my incoming email gets delayed for hours. I'm using outlook connected to my Xfinity email acco
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Mac1287 since this issue is affecting more than one service and location please send us a direct message so we can take a closer look at your account. To do so, click on the chat icon located at the top right of this forum's page. Here a
Random Internet Outages/Lag
Hello- We've recently been experiencing a large amount of random lag/outages in our neighborhood. My Brother and Father live 2 streets over and they are also experiencing these random glitches. The modem always stays connected, but nothing loads during these times. I currently only have internet, bu
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@XfinityJohnGwrote: "... If the https://speedtest.xfinity.com/ site does not work on the app, you can do the whole home network test ..." Of course https://speedtest.xfinity.com/ "does not work on the app": it's a web site that no longer runs a spe
Xfinity Speedtest No Longer Works
https://speedtest.xfinity.com/ no longer runs an Internet speed test. Instead, it tells me to "Test your internet speed with the Xfinity app". But I cannot find a speed test option in the app. Where is the speed test in the Xfinity app? Note that I am using a retail modem and router instead of a Com
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@XfinityAirelle Sounds mighty familiar..........
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Static IP information
How do I get assigned a static IP address? Thank you.
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