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Hey @drtdogs, Thank you for visiting our official Xfinity Forums Community support page. Your Xfinity username would be used to sign in to your Xfinity account where your public Xfinity Forums username is different. Once the username for the Forums C

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user name

Why does xfinity show a user name that is not my correct user name with no way of changing it to the proper name? My user name is drtdogs yet xfinity continues to show user_75og's

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user_avzme1 My team is glad to hear you were able to get this resolved. Take care, and have a great day!   

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I accidentally trashed emails from a folder and would like to recover them. Is there a way to do this?

I have tried the trash option, and then the profiles option, it was a sub folder with old emails in there and I thought it was my junk folder but tried all the options in reading off the internet thought that I could get a hold of a person and they could resend my emails back to me, but then I just

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Hello there @SantanaBanana57 , do you have any proof that can be sent in that you were promised a $300 gift card?  

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Gift card 300$

We got a promotion deal. We were supposed to receive a 300$ gift card by now. Still nothing please help

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user name

Why does xfinity show a user name that is not my correct user name with no way of changing it to the proper name? My user name is drtdogs yet xfinity continues to show user_75og's

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Billing

Question on last month's large bill

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Schedule an appointment for a coax outlet?

Our house doesn’t have a coax outlet and we need to make an appointment for one

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Xfinity team, this is an issue with how you've configured your equipment to advertise capabilities. This isn't a linux issue. There is now a patch that provides a workaround since Xfinity is unwilling to review this issue that they have created - htt

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Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

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This isn't a linux issue. The issue is Xfinity not managing their equipment properly. There is now a patch that provides a workaround since Xfinity is unwilling to review this issue that they have created - https://git.kernel.org/pub/scm/linux/kernel

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Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

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Xfinity community forum

cant find my comcast email

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The worst experience ever

I was forced to use Yahoo for a better email experience and for 1 week I’ve tried to filter by sender, delete emails, sort……I am unable to do ANYTHING. I will be contacting the Better Business bureau and will share all over social media what a nightmare experience this is.

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Can't change credit card number on your web

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Change Credit Card Number

How do I change my credit card number?

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You can try. I would assume they will claim incompetence for the sales people as they legitimately have no clue what they're talking about half the time.  I don't know of any place they actually had it marketed or advertised as saying you can h

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Dual eSIM with two xfinity mobile numbers on Phone

Over the past year and a half I had an iphone 16 Pro and had it setup with Dual eSIM. Both phone numbers were xfinity mobile numbers/plans, one personal and one business. I recently purchased a Google Pixel 10 Pro Fold and was trying to transfer the two numbers over when I ran into the issue of not

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Understood. We do appreciate all the info you are providing. Now, we will need to look at an account level. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated

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Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been canceled as of May 23, 2026.

I just got this notice today, May 23rd! Is this a scam? I have made no changes to my account. I watched Paramount Plus last night, as usual. Xfinity Your subscription has been canceled Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been cancel

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