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I tried to upload pictures, but can’t due to the error of 5mb limitation (which I think the picture supposed to that big)
URGENT HAZARD REPORT – IMMEDIATE ATTENTION REQUIRED -Hazardous or Dangerous Wires Down on the road
To someone who may concern, URGENT HAZARD REPORT – IMMEDIATE ATTENTION REQUIRED Location: Near 992 Brunswick Street, Daly City, CA 94014 Issue: Multiple hazardous/dangerous electrical wires are down on the roadway. Risk: These downed wires present an immediate and serious danger to pedestrians and a
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Yes I have access to the other non local togo channels. I have tried powering down, restarting, reinstalling the app and confirming all wifi and device settings that I was aware of were properly working.
Stream the local TV channels remotely using the xfinity stream app with a fire stick
About a week ago I have been unable stream the local TV channels remotely using the xfinity stream app with a fire stick I have connected to my TV. The other togo channels stream without a problem. My home location is at 02035 and the remote location is at 02532. The notification states ” To play vi
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Internet turned on to apartment
Trying to get the internet turned on so my modem router can be hooked up
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Your Home Network
I'm having the exact same issue. It was fine saturday and sunday morning didn't work.
Stream the local TV channels remotely using the xfinity stream app with a fire stick
About a week ago I have been unable stream the local TV channels remotely using the xfinity stream app with a fire stick I have connected to my TV. The other togo channels stream without a problem. My home location is at 02035 and the remote location is at 02532. The notification states ” To play vi
Question
@mgreer316 Good question and thanks for posting. This https://www.xfinity.com/broadband-labels page will show what the location or address you enter should have for both download and upload speeds. From there you want to verify if your equipment can
Do I Have Symmetrical 2GB Upload Speeds in My Area?
I think Xfinity has completed the network upgrade in my area as I can see that I can now select a 2gb asymmetric plan for my account, whereas before 1.2GB was the fastest I could select. However, with that plan it states typical upload speeds are 293 mbps. That's significantly faster than my current
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Xfinity purchased movie isnt working
I purchased a movie on xfinity and it charged me for it, but I am unable to play it. It is showing purchased when I try and play it, but im getting error xre-03092 and its telling me its unable to play video.
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Xfinity Stream Website
Store complaint – plans changed after phone availability was incorrectly confirmed
I had an issue today at the Xfinity Store on Showers Drive in Mountain View and am hoping an Xfinity representative can help us resolve it. I went to the store specifically to trade in my wife’s iPhone 15 and upgrade her to an iPhone 18 Pro. Before asking my wife to drive to the store, I explicitly
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Customer Service
Hello @user_cg972i, and thank you for reaching out to us on our Community Forum. You've come to the right place for help, and we understand how concerning it can be to receive a message indicating you've exceeded the number of lines eligible for devi
Had byod line now trying to get iPhone
I get this error when trying to upgrade my device to iPhone 18pro with trade in. You’re over the number of lines you can have on device payment plans. For one or more lines, you’ll need to pay in full or bring your own devices to continue. Or you can reduce the number of devices in cart. 4 total lin
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Empty iPhone Box Delivered / Unacceptable Customer Burden
On September 2026, I received a FedEx delivery from Xfinity for my new iPhone. The outer box contained the iPhone box—but it was without the plastic wrap, sealed and completely empty. No phone was inside. When I contacted Xfinity, I was passed through automated systems until talking with a live agen
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Devices
Understood, thank you. So to confirm, you can access other programming, but not local channels. Are there any other details or troubleshooting steps you have tried?
Stream the local TV channels remotely using the xfinity stream app with a fire stick
About a week ago I have been unable stream the local TV channels remotely using the xfinity stream app with a fire stick I have connected to my TV. The other togo channels stream without a problem. My home location is at 02035 and the remote location is at 02532. The notification states ” To play vi
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Free mobile line for 1 year
Can I bring my own phone number and phone? The phone has an "open SIM card".
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Devices
user_hh2513 - Our team would be happy to help schedule an expert Xfinity techcnaiin to ensure you're all set. Please send us a Direct Message. On a Desktop: Make sure you’re logged into the forums.Click the Direct Message icon in the top-right
Voice connect to in-house wiring
I have used a line splitter to send a line from my modem to my desktop phone (which works) and to a jack for my other outlets. None of my in-house jacks are receiving a signal.
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Can I Get Fast Symmetric Upload Speed in My Area?
Xfinity started the network upgrade in my area in early September. I think that work has been completed as I can see that I can now select a 2gb asymmetric plan for my account, whereas before 1.2GB was the fastest I could select. However, with that plan it states typical upload speeds are 293 mbps.
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Your Home Network
Broken internet cabling box outside of home
I have a safety issue and a broken hardware box outside my home, and I am not able to submit a safety ticket on my account after multiple attempts. What can I do to get this fixed?
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Your Home Network
Urgent Request to Resolve SIM/Carrier Lock on Paid-Off Phon
I’m really surprised that Xfinity is bouncing me around since over 2 months I have been calling and visiting their offices. I paid off the phone more than four months ago, yet the device is still showing as SIM/carrier locked, preventing me from using another network provider. I have contacted custo
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Devices
How can I know what the new speed(s) from the upgrade will be?
Jonoco
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27 minutes ago
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I was told I needed a Modem Upgrade during my troubleshooting
I currently have an XB7 (pnCGM4331com). I was told to upgrade my modem. I also recently got a notice about system work happening on 9/22/26 in my area, [Edited: "Personal Information"]. I’m wondering if I should be upgrading to an XB8 or XB10? Thanks
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