The cable line that goes from the house to the street is down. It’s still attached to my house, but the end is attaching to the wires in the street is down and laying in my driveway. I have no Internet or cable Please advise

If you're running an ARRIS SURFboard S34 and your upload is far below what your plan states, read this before anyone talks you into a plan change. I just spent four days on it, and the cause wasn't my plan, my line, my router, or my modem — it was that Comcast's device database never registered my m

I tried to port into Xfinity Mobile. I followed the process and initially, when I was trying to port my number or at least activate my account, I created an account on Xfinity Mobile and selected a plan. This was a BYOD, like bring your own device, and I tried to proceed with that process. For some

Intermittent external IPv4 connectivity failure while LAN and sometimes IPv6 remain healthy. Description: I’m experiencing intermittent external IPv4 connectivity issues on my Xfinity connection. During the outages, my local gateway at 10.0.0.1 remains reachable, but external IPv4 connections to mul

I had a representative get very rude after I told her that I had the Xfinity mobile and the verizon and I received drop calls. She was snippy and rude. Said she thought I was pranking her. Told me I hope you feel better and then hung up on me. I told her I thought Xfinity employees were more profess

we have been getting daily outages, several times a day, for the last week or so. Does it seem to end. Try to get a human to talk to, but could not get through all the automated responses. This is getting ridiculous.

Hello ! My xfinity bill seems really high. Can i do anything to lower it ? Thanks

Comcast Xfinity steals money from me every time the internet goes out… which if fairly often… and monthly in the form of low band width. I pay for faster bandwidth but consistently get maybe 2/3 the speed or less. Trying to reach a live person to get compensation? Good luck. They’ve managed to prote