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Repair to Coaxial Cable Line:
I need the line going into my home repaired asap work from home and need it replaced asap
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Customer Service
can't access voicemail
Why can't I access voicemail? Everytime i call *99 it says all circuits are busy.
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Accessibility
How to return the free apple watch SE3 from promotion?
Hello, I got a call from Xfinity official phone number about a free apple watch promotion but with only $10/mo for 3 years. He said it has data and wifi so I was expecting it to have a new phone number but seems it needs to be connected to my phone. And looking at other support forum posts, seems ma
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Devices
internet theft
My neighbor steals my wifi password with an app from google play. this is several times a day and if i dont use the wifi they yell obscenities through the wall, Ive also caught them changing names of the devices on the xfinity app but if i pause them they change them back and then im blocked .How or
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Your Home Network
@user_yqk59d I do understand your frustration, and we would like to see what we can do to help you get everything resolved. Can you see if there is a chat Icon option with these directions? Please send us a direct message with your full name and serv
Horrible Service have a 1200mbps package and barely get 12mbps
Been dealing with customer service or so called customer service weekly for over 3 and a half months, multiple escalations, multiple promises made and broken, multiple wrong technicians sent to my residence to fix problems inside when the problem is a line on the pole outside. Have to jump through h
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Thanks for keeping us posted on your results. We'd still like to work towards getting this resolved by looking into the issue on our end as well. Please send us a direct message with your full name and service address, to get the ball rolling! Here a
Regional Routing Fault: MN/WI traffic detouring through Denver/San Jose (ibone bypass)
Issue Summary: I am located in the Roseville, MN / Wisconsin node. I am experiencing a "tromboning" routing issue where traffic destined for the East Coast (Chicago/DC) is being sent to Denver and San Jose before returning East, adding 60ms of unnecessary latency. Proof of Local Low Latency (Chicago
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Hi there @user_v0i219! @Latoque is correct, you can absolutely keep your comcast.net email address, but you'll eventually need to transition. Please keep in mind, as mentioned that once the current system is sunset, failing to accept the migration co
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
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@XfinityBrianH pretty sure I didn’t have a question, I made a statement about the horrible quality of service I’ve recieved from xfinity, incase your wondering, yeah the line your employee diagnosed now going on almost 4 weeks ago that I’ve been hav
Horrible Service have a 1200mbps package and barely get 12mbps
Been dealing with customer service or so called customer service weekly for over 3 and a half months, multiple escalations, multiple promises made and broken, multiple wrong technicians sent to my residence to fix problems inside when the problem is a line on the pole outside. Have to jump through h
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I have deadspots in my home
I have dead spots in my home, and since I have xFi Complete, I should be able to get an evaluation to get free wifi extenders. I don't know how to do this though. When I test my home network, it tells me that I have spotty zones, but only leads me to buy an extender, which I don't want to do since r
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Your Home Network
Cancel Internet service
I wand to cancel Internet service for the time being
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Your Home Network
user_flx58b, hello there and thanks for reaching out. Programming availability and pricing are determined by broadcast agreements that are outside of our direct control, but we recognize how important affordable access is for our customers and their
Return TV programing WXYZ Detroit
I want programing to resume for WXYZ TV in Detroit. This station has always been my favorite and they have excellent programs .
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ABC!!
Not only do you already charge a ridiculous amount but can’t keep Scripps contract without another price gouge! It’s amazing other carriers can keep things going! Loyal customers have not received any compensation yet can’t access anything on ABC. I’ve received no updates, no money from you! FIX THI
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Channels and Programming
Agree 100%! So where is our Comcast discount now that we have lost an important part of programming? For me probably my most important channel.
When will we get Fox 13 back on Xfinity?
Our local Fox 13 has been off Xfinity for too long now. It’s the channel I watch the most. I have cable so I don’t have to bother with an antenna or 20 different ways of getting the channels I want. I hav cable so I can record. This is ridiculous and frustrating.
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Abc
Really...can't watch playoffs news, any ABC disney...what am I paying $250/ month for...looking good for better options
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Channels and Programming
@daved59 Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays
Return TV programing WXYZ Detroit
I want programing to resume for WXYZ TV in Detroit. This station has always been my favorite and they have excellent programs .
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@sandypepper It either takes me to the same new sign in page I've never seen before I click sign in and this repeats over and over. Clear your cookies and cache. Sign out of your account. Close your browser. Start a new session. https://connec
My laptop shortcut suddenly doesn't let me log into my email
My laptop shortcut suddenly doesn't let me log into my email
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Thank you for reaching out to us in our Xfinity Community forum @user_agy2f1. We appreciate you and your time. I will be happy to help you.
XfinityJeffB
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I have deadspots in my home
I have dead spots in my home, and since I have xFi Complete, I should be able to get an evaluation to get free wifi extenders. I don't know how to do this though. When I test my home network, it tells me that I have spotty zones, but only leads me to buy an extender, which I don't want to do since r
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