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@XfinityKei It just keeps telling me I don’t have access to the unlimited content in the espn app even though I’ve linked Xfinity as my provider…
espn unlimited
I received an Xfinity email message informing me that ESPN Unlimited is now included in my plan, at no charge. Wonderful, however... I've been paying extra for a Sports Entertainment Package, which includes all the ESPN channels in the ESPN Unlimited package, plus NFL.com, Tennis Channel, and a few
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Peacock
My peacock is not included in my package as promoted please may I have your attention to this situation
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Devices and Equipment
IMAP/SMTP authentication blocked – need mailbox reset
My Comcast email works when I log in through webmail, but all third-party email apps (Apple Mail on iPhone and Gmail) fail to connect and return “username or password is incorrect.” I have already: Reset my password multiple times Confirmed I am using the full email address as the username Verified
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Glad I spent nearly $300 on a modem that I can't return...
Cannot get above 40 Mbps upload speed with UCI modem on 2 Gbit plan
I am unable to get faster than 40 Mbps upload speed using a UCI modem on a 2 Gbit plan. I have tried contacting tech support multiple times and they keep trying the same steps with no fix. Most recently, tech support told me I needed an Xfinity modem and that my brand new UCI modem (which is on the
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Fox channel 234
Fox channel 234 has been offline for several days. What compensation is being offered and when will it be back?
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Channels and Programming
Because that is the upload speed they support. Despite saying for years they were going to upgrade to things like "mid split" and "FDX DOCSIS 4" they still simply will not do it. Not to mention most of Comcast's network is fiber all the way to the su
Cannot get above 40 Mbps upload speed with UCI modem on 2 Gbit plan
I am unable to get faster than 40 Mbps upload speed using a UCI modem on a 2 Gbit plan. I have tried contacting tech support multiple times and they keep trying the same steps with no fix. Most recently, tech support told me I needed an Xfinity modem and that my brand new UCI modem (which is on the
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I need to cancel my internet service
I need to cancel my internet service
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Sign-In and Account Management
Thank again for reaching out to us @user_maeder! I’m glad we could assist with crediting this appointment charge. With the charge reversed, you should receive a notification about the credit being applied within 48 hours. The credit will appear
Charged $100 for tech visit
I was charged $100 for a tech to come out and fix an issue he said was caused by a connection in the green box across the street from me. The issue was not with our own equipment and we had no service for over two days as a result. I am also a loyal customer since 1996. I have paid enough over all t
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Cannot get above 40 Mbps upload speed with UCI modem on 2 Gbit plan
I am unable to get faster than 40 Mbps upload speed using a UCI modem on a 2 Gbit plan. I have tried contacting tech support multiple times and they keep trying the same steps with no fix. Most recently, tech support told me I needed an Xfinity modem and that my brand new UCI modem (which is on the
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Your Home Network
I was finally able to connect to the Xfinity Gateway admin, but I don’t know what, if any , changes I should make for my wireless Epson printer
Xb8 Gateway can’t access admin to change setting
I need to access the Gateway admin tool to disable MAC address filtering in order to setup a LAN for my Epson printer. I just received this Xb8 Gateway and I can’t use my printer on my Wi-Fi network. I checked the button to allow me access, but can’t Logon The gateway does not accept any password in
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I am very upset always have problems retrieving my email. A rep help me earlier and told me to give couple hours after she update and that I shouldn’t have any problems getting my email. What is going on?
I can't get my email
I put my password in and get acces denied. I been doing the same thing for years ,but now I have experienced this
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Don’t know what are you asking for 29 characters
I can't get my email
I put my password in and get acces denied. I been doing the same thing for years ,but now I have experienced this
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Just up dated today by a rep Ann what is the problem now?
I can't get my email
I put my password in and get acces denied. I been doing the same thing for years ,but now I have experienced this
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Same here. We get the IMAP pop up everywhere. Comcast was of no help. I typed in a chat today to have a technician call us. They said they couldn’t 😡. We are so done with xfinity - can never talk to a live person. Last month we tried getting help wi
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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My package
I just signed up for some free stuff.. just don't recall what apps they were
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Channels and Programming
@user_4d8lf3 We would need you to DM us, so we can go over your account details. Per our guidelines, we don't want any personal information to make it on public posts. To send a direct message, please click on the chat icon in the top-right corner of
Xfinity bill
My wife called twice to try to get our monthly bill reduced. First time rep said he reduced it - didn’t happen. Second time rep said it would be reduced it actually increased. Also, we received, I believe, a new “gateway” which we didn’t ask for, unless we agreed to it because it is always so hard t
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@XfinityQue define “significantly”. I pay over $300/month for Xfinity services and it is already not worth the “value” I’m receiving. Give your customers what they want.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Thank you! I will try that now.
Email switching to Yahoo
[Edited: "Language"] I have lost all my old emails. How do I get my old email account back?
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user_b5gz37 Thank you so much for reaching out for help with your email on file. @Again is correct on needing a little more information. If your Xfinity email address was connected to an active account, it would not have been discontinued. When
XfinityAmandaB
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Discontinued Comcast.net email
My Comcast.net email has been discontinued. But when I try and get codes for steaming and stuff it sends it to that email. I can’t figure out how to remove it from my account. I tried changing the preferred email and that did not solve it.
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