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@XfinityJoe​ Hi there @kanno you can sign in to your email athttps://www.xfinity.com/email https://connect.xfinity.com/appsuite  is the correct address. @kanno if you're a new customer you will not have an email address with Comcast.

Again

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2 minutes ago

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manage email

where is my email? i am looking on your website

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Hello, user_8x0fnh. Thank you for reaching out to us here for help with your equipment. You've reached the right place. Please send us a Direct Message.On a Desktop: Make sure you’re logged into the forums.Click the Direct Message icon in

XfinityThomasA

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2 minutes ago

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removing old modem

I need to remove an old modem from my account

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Reset password

I just purchased a new Roku and I need to reset my password.

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Customer Service

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@user_593572 Since change over nothing works If you migrated to Yahoo! Mail  you go there to log in with your comcast.net credentials. https://login.yahoo.com or https://mail.yahoo.com 

Again

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4 minutes ago

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How the heck do you logon to email

Since change over nothing works

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Hello @user_hd2mxx, I understand needing the importance of keeping up with your billing. Do you happen to have access to your Xfinity account via web or Xfinity app?

XfinityDuron

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6 minutes ago

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My Xfinity bill

I need to see a copy of my Xfinity bill

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Thanks for taking time to post on our Xfinity Community Forums page, @user_gnzner. You can reset your Xfinity ID password using this link.

XfinityAbel

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6 minutes ago

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Forgot Xfinity password

I forgot my password to my Xfinity account. An I’m trying to connect a new Roku box.

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removing old modem

I need to remove an old modem from my account

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Customer Service

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Forgot Xfinity password

I forgot my password to my Xfinity account. An I’m trying to connect a new Roku box.

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Sign-In and Account Management

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@TerriB​ Just an FYI 😉 You replied to a 2 month old post.

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13 minutes ago

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Yahoo Migration

I would like to migrate to yahoo but haven't received a migration email.

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@nikkilarry2​ I don’t like it and it is so hard for me to adjust to their format You can always use an external email app like Outlook, Thunderbird or Apple/Mac Mail, which might make it easier for you.

Again

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15 minutes ago

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comcast.net

why can i not access my comcast.net email

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@user_7pwarn​ I think it sounds like @XfinityAbel asked....have you [completed] transition to Yahoo! Mail?  You would need to get an "invitation" in your comcast.net email, and then you would have to accept Yahoo's Terms of Service and Pr

Again

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18 minutes ago

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e mail

can't get in my Comcast e mail

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Xfinity Support

i need to cancel my service/subscription

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Your Home Network

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Tech came out today (finally) and discovered my buried line was indeed damaged during maintenance. new line was ran and internet is working as expected, with better u/d speeds than before.

user_5w43t7

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21 minutes ago

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Maintenance June 2026

Ever since this maintenance took place, I have been without internet access. --My modem flashes Orange for awhile, will switch to green for 3 series of flashes then right back to orange, will never go white (signaling a stable connection)-- I have done every single troubleshooting step, nothing. I h

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@XfinityKam​ @george7356 Use this URL: https://connect.xfinity.com/appsuite  

Again

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23 minutes ago

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comcast.net

why can i not access my comcast.net email

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Xfinity wifi a stuff infestation

Ive decided change wifi here in lil bit an we have had roach infestation in are xfinity stuff can u write it off as damage good or some along tht line cause im aware an read somewhere u all wouldnt not want infested stuff back cause it deamed a hazard of safty / heath issue but also said it could be

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Customer Service

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Yea this is possible, and will not cause you issues, and if it does cause some “speed loss” this is to be expected. It’s recommended to use a splitter of newer types that are rated for todays signals/thru-put so you don’t experience any real speed i

user_5w43t7

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26 minutes ago

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Using a 2-Way Splitter for Internet and Cable TV Connection

I want to relocate my WiFi router (Unify Dream Router 7) to a central location in the house, which happens to be where the cable connection comes in for the cable modem. Is it possible to use a two-way splitter at that connection point to use for both the modem and router. If so, would I be losing p

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I had the exact same issue. Follow what doornut wrote. I did this and it worked immediately: Press the xfinity button, select the gear icon, select Privacy, then Locally Stored Data (on my box, may be clear cookies and locally stored data) and then c

user_79y5jd

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29 minutes ago

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Disney plus Error Code 83

Hello, I am attempting to access Disney plus. I have not had any problem until 2 days ago. I am able to login and get to the front page of Disney plus and search and select a video. However, when I select a video and start to play, Disney plus responds with Error Code 83 Disney+ Error Code 83 is a c

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Xfinity universal tickets.

Me and another family member had redeemed the 2 free universal tickets and there is no place to find the associated info. Can someone please help us as we had a trip planned. Thank you.

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Xfinity App

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I sent a direct message already.

user_9fjl0d

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41 minutes ago

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XFINITY SUPPORT NEEDED: Platinum Membership Benefit-Peacock Premium no tile, no benefit tile, no activation link

I have been trying to get the Peacock premium benefit as the platinum member to no avail. I have searched for the benefit in my benefits page and it does not appear. I have asked the xfinitiy assistant which NEVER connects me to a live agent.

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Thank you for letting us know @user_9fjl0d, I would like to take a look at your account. Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the

XfinityAbby

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42 minutes ago

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XFINITY SUPPORT NEEDED: Platinum Membership Benefit-Peacock Premium no tile, no benefit tile, no activation link

I have been trying to get the Peacock premium benefit as the platinum member to no avail. I have searched for the benefit in my benefits page and it does not appear. I have asked the xfinitiy assistant which NEVER connects me to a live agent.

Question

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