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XB10 Router/Gateway
I would like one, I am eligible with my x2 gigabit plan. How do I get one?
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Your Home Network
I have tried all that I know to do as a typist. I need some specific guidance that accomplishes the task at hand. Help please. Thanks
How to enter a underlined email address
I am an Xfinity customer and want to know how to enter a underlined address in my Xfinity Address Book. Help me please I don't know where to go for help with this.
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Trying to switch from a relative's plan to my own
I am currently under my mother in laws mobile plan with Xfinity. I want to get my own, and I have the deal for a free year. Me and my wife both have service through her. I want to switch, but I just want to see if I can still get the deal, or if there will be an issue. I tried doing it online and it
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Request for Service, Tier 2 agent/supervisor or higher
We had an internet outage in the area earlier this week on Monday June 11, received a text that service was restored but the internet still wasn't working. Replaced the modem with a new one from Comcast. Have tried all the troubleshooting methods multiple times with no resolution. Can't get an appoi
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Your Home Network
user_26c590 Hello, have you had a chance to submit your payment yet?
Cannot pay online
I have been a customer for 13 years and have always paid my bill online with no issue until last month when trying to do so I am told to pay in person. I have talked to customer service with no resolve it is so frustrating. I went ahead to a store and I still could not pay with my card. I was litera
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@andreastevens What is the quickest way to delete a large amount of email That depends on how you access your email? If you have a third party email app, click on the box by the first message and then scroll down as far as you want, hold dow
What is the quickest way to delete a large amount of email
What is the quickest way to delete a large amount of email
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RDK-03013 Error on new TV Box setup
I've been getting error code RDK-03013 on the cable box we recieved today. Repeated the steps provided, tightening the connection and restarting the box, multiple times to the same result. I would like to direct message a human to help me with this issue, as the AI assistant suggesting to charge and
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X1
@b68 POP/SMTP email servers I used before transitioning to Yahoo no longer work. Does Comcast have a solution? AT&T generates a SECURE MAIL KEY for a password. This is the Google instructions for AT&T: Step 1: Generate an AT&
I want to add comcast(yahoo) email to gmail account
POP/SMTP email servers I used before transitioning to Yahoo no longer work. Does Comcast have a solution? AT&T generates a SECURE MAIL KEY for a password. This is the Google instructions for AT&T: Step 1: Generate an AT&T Secure Mail Key Because AT&T requires extra security, you cannot use your regu
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Good afternoon user_5py6g6. You have reached the right team. I will be happy to assist you further. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the c
Tv pixilating after xfinity work
I’ve had to deal with connections issues all week. I did have a notification that xfinity crew would be in my neighborhood on Monday to upgrade the network. Monday turned into Tues wed and Thurs. Very frustrating as I work from home. Anyway my issue is my tv is pixelating after this so called upgrad
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@Laurah28 Please tell me how to do this. Yes, I do have an gmail. How can I combine them? Sign in to your Gmail account. Click on your the gear icon Click on see all settings Click on Accounts and Import Follow the instructions on the Import ma
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Request for service
Hi, I'm trying to get a serviceability survey for my road. It's a newer part of the development and nearby roads show Xfinity on the FCC Broadband Map, but the houses on my road only have AT&T slow internet. Since homes are still being built here, I'm wondering if this road was missed or if construc
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Your Home Network
2 days later, still not a single update or helpful suggestion from the public forums or the private DMs that I have been sending. AVOID XFINITY IF POSSIBLE.
Waiting a month for cable connection
iIt has been a month and I am still waiting to have my cable connected. I work from home and this is impacting my work. I am being billed for service for almost 2 months now, but I have not been able to get internet. It has been weeks of waiting for a buried line to be installed with no update. The
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Good afternoon user_cl7ngs. We can look into this further for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of th
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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I am having the same issue. Spoke to multiple customer support agents at Xfinity and they keep saying the same stupid thing. They have no idea what I'm talking about when I say there is no Activate button next to Disney+/Hulu. I'm so close to switchi
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Hi @user_rrtqwe, I completely understand how frustrating it is to be locked out of your mobile email! Most login issues stem from outdated apps, incorrect server settings, or temporary browser glitches. To confirm, how are you currently trying to sig
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I can’t login to my email
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