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Video Issues since outage on Feb 6, 2026
MS Teams has been unable to run video since we have an outage for service performance issue on Feb 6, 2026 . I have also noticed intermittent delay on streaming TV since this date. It appears that not all performance issues were addressed on that day. Since we both work from home, video having to be
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Xfinity support
$50 for 5 year deal only available to new customers. But as a longstanding customer I’m stuck at $140? Absolute garbage treatment of your paying customers. I demand this rate or I will take my business elsewhere.
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Customer Service
I get the same thing, but it's eset smart security premium and google chrome.
JS/Packed.Agent.W
I continue to get a popup from my Eset NOD32 antivirus when I try to sign in to my Xfinity ISP account. Eset NOD32 Antivirus popup reads Suspicious application removed (JS/Packed.Agent.W) was found when Microsoft Edge tried to access the website (assets.xfinity.com). Access was blocked. Is this a pr
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Gigabit pro
Does Xfinity have fiber Internet available in my area? Lynnwood blvd Nashville Tennessee
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Double Payment
I mistakenly paid my last bill twice, can I get a refund for one of those payments?
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
how to file a complaint
My billing is incorrect for my internet service. I have a five year contract and I am being overbilled.
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user_bxzpz2 I would be reaching out if I were in your shoes too! Happy to take a look at your account and see what we can find out. Please feel free to send us your full name and complete address via our DM. How to Send Us a Direct Message: Cl
Xfinity Support
Xfinity wants to bury my neighbors Internet line through my backyard without proper easement usage. Seeking customer assistance in addressing this matter.
Question
I click the link it takes me to the same page as this , how do I direct DM you
Video Issues since outage on Feb 6, 2026
MS Teams has been unable to run video since we have an outage for service performance issue on Feb 6, 2026 . I have also noticed intermittent delay on streaming TV since this date. It appears that not all performance issues were addressed on that day. Since we both work from home, video having to be
Question
change email from pop3 to imap
I currently have pop3 as the email interface using outlook 2021. Downloads work fine, Up loads do not work 90% of the time = about 1 in 10 get through. The error code is 0x800CCC0F. I thought if I changed to IMAP it may work better but no matter what I try it never changes the result. No IMAP email
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@XfinityShawn I received my dvr box today and it is not a wireless box as claimed. I repeatedly asked the sales person because I cannot plug the box into my tv. The installer came out today and said it MUST be plugged into the tv to work. Why was I
Do I need a dvr box
I’m getting conflicting info. I only have one tv (Fire). In order to record multiple shows at the same time and then watch them later do I need a dvr box or will everything be available on the Xfinity stream app? If I need the box is there an additional fee associated with my basic cable package (15
Question
how to file a complaint
My billing is incorrect for my internet service. I have a five year contract and I am being overbilled.
Question
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Billing
Gigabit pro
Does Xfinity have fiber Internet available in my area? Lynnwood blvd Nashville Tennessee
Question
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Customer Service
Thank you for reaching out to us here. I will be happy to take a look at any issues with your service from here for you. Can you send me a direct message with the full name and complete address for your service? To send a direct message [private mes
Video Issues since outage on Feb 6, 2026
MS Teams has been unable to run video since we have an outage for service performance issue on Feb 6, 2026 . I have also noticed intermittent delay on streaming TV since this date. It appears that not all performance issues were addressed on that day. Since we both work from home, video having to be
Question
I received my dvr box today
Do I need a dvr box
I’m getting conflicting info. I only have one tv (Fire). In order to record multiple shows at the same time and then watch them later do I need a dvr box or will everything be available on the Xfinity stream app? If I need the box is there an additional fee associated with my basic cable package (15
Question
Not able to check email !
What is going on with you guys. I’m not ble to check my email again.
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Xfinity Support
Xfinity wants to bury my neighbors Internet line through my backyard without proper easement usage. Seeking customer assistance in addressing this matter.
Question
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Customer Service
Video Issues since outage on Feb 6, 2026
MS Teams has been unable to run video since we have an outage for service performance issue on Feb 6, 2026 . I have also noticed intermittent delay on streaming TV since this date. It appears that not all performance issues were addressed on that day. Since we both work from home, video having to be
Question
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Your Home Network
Great question, @user_2lhrxb! The best way to print a full copy of your available statement(s) is to view the PDF versions online. Here's how: 1. Log in to My Account 2. Select the purple Account icon in the upper right corner 3. Select "Billing" 4
how to print my bill
i need to print out my bill for verification of address how do i get that or can it be sent to my email [Edited: "Personal Information"].
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mlochs1, Thank you for reaching out to Xfinity Support. I would need to get your full address to look this up. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, cli
XfinityAngie
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Gigabit pro
Does Xfinity have fiber Internet available in my area? Lynnwood blvd Nashville Tennessee
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