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My tbs channel keeps pixeling for over a week now
TBS trouble are they fixed yet?
We just started having trouble with TBS today at about 4:24 on June 18,2026. When we go to that channel it says there is a problem and your working on it. I see a lot of others asking the same thing but the subject is closed. Did something change we don't know about? Thank you.
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Landline not working
No dial tone, unable to make or receive phone calls or listen to voice messages.
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Home Phone Service & Equipment
Unburied line in yard - Non-customer property issue.
Y'all came out at least 2 months ago and ran a line from my yard to the neighbors, but never buried the line. I'm not a comcast customer
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Customer Service
have laptop havnt used in long time went into email showing me email from 2years ago
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@TruGambit, thanks for confirming that was the case, I'd like to do everything I can to ensure you are able to take advantage or the Member Perks and Benefits. Please send a direct message including your full name and service address, and we can get
Membership benefits Free movie 06/18
Tried selecting the option Rise of Gru for the free movie, when it went through it gave me Despicable Me 1...which I already own.
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I have my pride, but I am happy to be wrong if it benefits you. 😀 Let's talk in your DM, so I can get some more info and run this up the flagpole to our tech gurus.
Samsung Galaxy A57 not compatible
So i bought a galaxy A57 and only Xfinity can recognize the imei number... its a US unlocked phone bought from Samsung. Yet i try Verizon good to go, Visable good to go, Total wireless good to go.. Even ATT and Tmobile said the phone would work... So what gives with Xfinity called tech support they
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Hey @user_wdkw5i, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to help where we can. Could you please provide some additional details on the experience you are encountering? Did you recently s
Held hostage by Assurant
I called for an exterior repair and coax replacement and was held hostage by Assurant, Xfinity’s third party warranty/ insurance provider. The rep would not transfer me and continuously asked for my payment method to sign up for their insurance scam. I refused to pay for a service Xfinity provides t
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it is not an international version my model number ends in U1 which is a US unlocked version.. And as i noted all other carriers in the US had no trouble recognizing it and allowing activation
Samsung Galaxy A57 not compatible
So i bought a galaxy A57 and only Xfinity can recognize the imei number... its a US unlocked phone bought from Samsung. Yet i try Verizon good to go, Visable good to go, Total wireless good to go.. Even ATT and Tmobile said the phone would work... So what gives with Xfinity called tech support they
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Need a service technician
I was able to get my internet up and running but cannot get the tv portion set up. I need a service tech
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Non-X1 Service
Hello NeoTheWicked, thank you for reaching out here in our Xfinity Community forum, we appreciate you and your time. I will be happy to answer this for you. I have seen this situation twice before in my years, it's rare, but it does happen. If you bo
Samsung Galaxy A57 not compatible
So i bought a galaxy A57 and only Xfinity can recognize the imei number... its a US unlocked phone bought from Samsung. Yet i try Verizon good to go, Visable good to go, Total wireless good to go.. Even ATT and Tmobile said the phone would work... So what gives with Xfinity called tech support they
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Hey there Fatboy1904 👋 Thanks for stopping by our community to detail your concerns, and we're here to help! I'm glad to hear you upgraded to a new plan with enhanced speeds, so above all we want to make sure those speeds are coming through as stron
Arris S33 Download and Upload issues after Xfinity "upgraded" me to a newer 2.2 Gbps plan. Not hitting 2.2 Gbps speeds after plan upgrade
A few days ago, I had an Xfinity plan with speed boost that I was consistently pulling download speeds of 1.63 Gbps at the modem. My gateway and other nodes are Eero Pro 7 and the speeds were very good. I was offered this new plan and a 5 year price lock so the deal sounded too good to pass up. WRON
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I can understand that, however it was not the case. When I redeemed it through the app it was still a selection and not showing that that particular option of the three had already hit capacity. It gave me the option, I selected it, yet it just decid
Membership benefits Free movie 06/18
Tried selecting the option Rise of Gru for the free movie, when it went through it gave me Despicable Me 1...which I already own.
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Complaint
Was told my bill would remain the same 50 dollars a month and my next bill is over 100 dollars so I was basically lied to i thought I was agreeing to pay in the same bill, not a higher bill.
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Billing
Account
The issue is somebody removed our account from our Xfinity wifi
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Sign-In and Account Management
Arris S33 Download and Upload issues after Xfinity "upgraded" me to a newer 2.2 Gbps plan. Not hitting 2.2 Gbps speeds after plan upgrade
A few days ago, I had an Xfinity plan with speed boost that I was consistently pulling download speeds of 1.63 Gbps at the modem. My gateway and other nodes are Eero Pro 7 and the speeds were very good. I was offered this new plan and a 5 year price lock so the deal sounded too good to pass up. WRON
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Customer Service
user_nt3m49 I just checked my box as I have the correct box type, and didn't find the MasterClass app either.
Masterclass App
Before purchasing a subscription to Masterclass, checked on my TV box to make sure the app was available. According to Xfinity the app is available, but not on my box. I reached out to support, and they said they'd need to send me an updated box. Meanwhile, I spent over $120 on the subscription, rec
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Held hostage by Assurant
I called for an exterior repair and coax replacement and was held hostage by Assurant, Xfinity’s third party warranty/ insurance provider. The rep would not transfer me and continuously asked for my payment method to sign up for their insurance scam. I refused to pay for a service Xfinity provides t
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Customer Service
Hello, user_vo5m7b! Hello, and thank you for choosing Xfinity and joining us here on the Xfinity Forums. We appreciate you taking the time to reach out. I completely understand how disappointing it can be when you’re excited to redeem a reward
Membership benefits Free movie 06/18
Tried selecting the option Rise of Gru for the free movie, when it went through it gave me Despicable Me 1...which I already own.
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StrifeV We can certainly get someone out to take a look. Two months is a long time, so we'll work to get this cleared up. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located
XfinityVianney
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Unburied line in yard - Non-customer property issue.
Y'all came out at least 2 months ago and ran a line from my yard to the neighbors, but never buried the line. I'm not a comcast customer
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