Xfinity Community Forum

Streaming app fail

Providing feedback that your new Streaming app is TERRIBLE. You can’t see what programs you’ve scheduled to record. You can’t see how full your DVR is. You can’t extend a sports program more than 30 min. You can’t see in the guide what you have selected to record. You can’t filter the guide by your

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Xfinity Stream Website

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After being a loyal XFINITY customer for more years than I can even remember, I’m afraid it’s time that I’m gonna have to switch to something different! I am so disappointed in the new format of the streaming app! It is not user-friendly and it’s cu

user_r6s47a

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24 minutes ago

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New app is HORRIBLE

I want the old app back. The new one is horrendous. It is not user-friendly. It is confusing. And I don’t want to use it. One of the reasons I kept Xfinity as long as I did was because of this streaming app and how amazing it was. And now you just broke it. You could no longer see scheduled recordin

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user_431875 Thank you again for the chance to help! I am glad that, with the help of a new technician, we were able to get you taken care of!

XfinityAmandaB

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34 minutes ago

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Need to swap out two wireless Xi6 boxes back to two hardwired XG1v4 DVR boxes

In early September 2026, a Xfinity service technician came out to our home to determine a technical problem we were having with not being able to watch certain channels within our HD package on our receivers. The problem was identified with our old outside cable line from the gray box on the outside

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Thank you. I will check that out.

user_9dofcv

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44 minutes ago

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No dial tone.

I already had the internet and deceided to add a voice landline. I ordered it. Was sent a pin and not sure what i am to do now. Assistance please.

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Thank you for your guidance. How long is the response time?

user_pfqjb7

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46 minutes ago

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Formal Complaint: Misrepresented iPhone Promotions, Conflicting Sales Information

I am requesting an executive-level investigation into my experience upgrading to an iPhone 18 Pro Max through Xfinity Mobile. What should have been a straightforward transaction became an unnecessarily frustrating and time-consuming experience involving multiple promotional discrepancies, conflictin

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And besides the other things missing, what happened to smart resume? are you guys crazy. All the good qualities of the stream app are gone. Unacceptable. Put it back the way it was please!

user_1u98va

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46 minutes ago

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Xfinity stream app update awful

They changed the stream app completely. The worst thing is there are No more of my scheduled recordings listed!!!! And no more favorite channel filter. And no more easy to read list format of my recordings.

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Useless is right. I resent paying $260 a month for a service and have useful functionality arbitrarily taken away.

user_jxnvym

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49 minutes ago

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Unacceptable Xfinity Stream App Update (v9.0.0) – Restore Scheduled Recordings Tab & DVR Storage Percentage Immediately

As a paying Xfinity customer, I am beyond frustrated with the disaster of the new Xfinity Stream app redesign (version 9.0.0). Whoever approved this update stripped away basic, essential DVR features that we pay high monthly prices to use.Specifically, you removed: The Scheduled Recordings Tab: Ther

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Here, here! You got that right.

user_jxnvym

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52 minutes ago

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Unacceptable Xfinity Stream App Update (v9.0.0) – Restore Scheduled Recordings Tab & DVR Storage Percentage Immediately

As a paying Xfinity customer, I am beyond frustrated with the disaster of the new Xfinity Stream app redesign (version 9.0.0). Whoever approved this update stripped away basic, essential DVR features that we pay high monthly prices to use.Specifically, you removed: The Scheduled Recordings Tab: Ther

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Restore the ability to tap a program listing to see its description and episode information without starting playback. Restore the Favorites-only guide. Restore the scheduled-recordings view. Preserve the ability to browse the guide while watching a

user_jxnvym

commented

54 minutes ago

to the conversation:

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Unacceptable Xfinity Stream App Update (v9.0.0) – Restore Scheduled Recordings Tab & DVR Storage Percentage Immediately

As a paying Xfinity customer, I am beyond frustrated with the disaster of the new Xfinity Stream app redesign (version 9.0.0). Whoever approved this update stripped away basic, essential DVR features that we pay high monthly prices to use.Specifically, you removed: The Scheduled Recordings Tab: Ther

Question

U

Xfinity stream app update awful

They changed the stream app completely. The worst thing is there are No more of my scheduled recordings listed!!!! And no more favorite channel filter. And no more easy to read list format of my recordings.

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Xfinity Stream Website

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Scheduled recordings

Where can I find scheduled recordings on the new app??

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Xfinity Stream Website

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@XfinityAmandaB when watching shows on the DVR I can’t fast forward through the commercials like I used to, before you guys started a new system.

Anon1278757

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1 hour ago

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rewind and fast forward on DVR

I used to be able to rewind and fast forward (already recorded portions) on DVR while recording live TV on Streaming App. on Smart TV Now when I try to do so it goes back to the beginning of the show. Sources tell me this is a known Xfinity issue. Despite Topic below this is not about the website.

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2 1/2 Hours Texting With Support…Where are my channels????

I literally spent 2 1/2 hours texting with support. to tried to find out why they took the channels away. What a complete waste of time and extremely frustrating. No Hallmark, Food Network, Great American Family, Up TV, etc. We are in Christmas movie and show season. I am a recent widow please give

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Xfinity Stream Website

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Quiero que me manden el enlace por correo electrónico …en texto no me llega gracias es para mandar mi id para cheacar mi verificación

Hola necesito ayuda para enviar mis documentos

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Customer Service

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New streaming app

Did they use AI to create this new app?

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Xfinity Stream App

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teams meetings freeze, calls drop… technician says we have to replace about 150 ft of cable at out cost. Is it worth it? Maybe we should try Tmobile, Verizon or Star link instead?

topmoose

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1 hour ago

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Final try

Move to starlink. Poor quality. Zero customer service

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Who ever designed this new app needs to be fired. What a joke. There was nothing wrong with the old app. Now you can’t see what’s going to be recorded , can’t delete watched recordings, on and on and on.

user_jzyl4d

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1 hour ago

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New app is HORRIBLE

I want the old app back. The new one is horrendous. It is not user-friendly. It is confusing. And I don’t want to use it. One of the reasons I kept Xfinity as long as I did was because of this streaming app and how amazing it was. And now you just broke it. You could no longer see scheduled recordin

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Delete account

Have 2 accounts and want this old one gone

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Sign-In and Account Management

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Thanks for responding. Also you got rid of date of recording and the lap timer to fast forward the commercials. Now we have the 10 second fast forward and backwards. Anyway I understand shooting for innovation. But the old app did not need any revisi

user_dmxbhe

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2 hours ago

to the conversation:

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New app is HORRIBLE

I want the old app back. The new one is horrendous. It is not user-friendly. It is confusing. And I don’t want to use it. One of the reasons I kept Xfinity as long as I did was because of this streaming app and how amazing it was. And now you just broke it. You could no longer see scheduled recordin

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Agreed - the revised app is not an improvement . Bring back functionality - scheduled programs. How are programs deleted now?

user_1vw8dk

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2 hours ago

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Scheduled recordings tab missing

I absolutely HATE the new xfinity streaming app. It doesn’t show the upcoming recordings any longer, when I look at the guide for live tv it is no longer easy to see if I have an upcoming show scheduled to record or not, I hate the way the recordings are grouped in my library. This “new” app is NOT

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