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@XfinityEricB What seems to work at re-synchronizing is changing channel and changing back (about every 15 minutes.) By my diagnosis, that is a problem with your app; TV has NO IDEA what channel is streaming -- can't imagine it buffering.
Audio/Video out of sync on Xfinity app installed on smart TV
I have a TV directly wired to the Xfinity modem and a computer on the home network. I'm watching the Golf Channel. On the TV the audio is widely lagging the video. On the computer it is fine. What [Edited: "Profanity"] wrong with your app?
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Greetings @user_9qms19, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. You have come to the right place to get this question answered. The first thing you would need to do is to claim the offer for Pea
Diamond Member -Access to Peacock?
I’m an Xfinity diamond member but can’t seem to find an offer to get access to Peacock at no additional charge in my member account. I’ve seen several places where it states that Diamond member accounts have free access to Peacock. What do I need to do to get this enabled? Thanks!!!
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mardukes Thanks for reaching out to us about the app audio lagging behind the video. I can understand how that would be rather annoying, and I'm happy to help get this fixed for you. Since the issue started have you tried any troubleshooting like uni
Audio/Video out of sync on Xfinity app installed on smart TV
I have a TV directly wired to the Xfinity modem and a computer on the home network. I'm watching the Golf Channel. On the TV the audio is widely lagging the video. On the computer it is fine. What [Edited: "Profanity"] wrong with your app?
Question
Diamond Member -Access to Peacock?
I’m an Xfinity diamond member but can’t seem to find an offer to get access to Peacock at no additional charge in my member account. I’ve seen several places where it states that Diamond member accounts have free access to Peacock. What do I need to do to get this enabled? Thanks!!!
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Customer Service
open infinity box .
I have been trying to get an infinity box closed for over the past 6-7 months, there has been several technicians that have come out and looked at it. They all say that the internals are mounted to high and they can not close the top. They also say that because a third party installed it, they will
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Customer Service
Xfinity chat lies
I setup a payment arraignment for the end of March to pay my past due so my services would not be shut off I woke up this morning and my services were shut off. I spoke with 4 different people today and was told oh well nothing we can do after your two employees yesterday told me after looking throu
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Xfinity Compliments
denise.young Currently, the Cincinnati Reds' games are not available on Xfinity TV in Chattanooga, Tennessee, as their local regional sports network no longer has the rights to air them. MLB is producing and distributing these games, and Comcast is i
Major League Baseball broadcasts on Comcast for regional sports
Has Comcast and Major League Baseball determined yet what channel the Cincinnati Reds and Reds.TV will be broadcast on here on Comcast in Chattanooga, Tennessee?
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@user_8y368j Thanks for reaching out to us, we do apologize for any inconvenience you're having with your connection. Can you tell me what kind of trouble steps you have taken? https://www.xfinity.com/support/articles/internet-connectiv
one channel - high errors - new modem
switched mg7550 for mg8702 - worked with reddit mod_mail until got banned by reddit somehow. see https://imgur.com/i9tyku5 As of march 10 reboot I had zero errors https://imgur.com/4R06sAZ
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@user_ctvcub I am sorry to hear you are seeing close captions when you do not. Are you able to turn them off while watching the shows?
For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)
So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for
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I understand how important your services are to you as they are to me as I also to work from home full time and any service issues will cause a headache not only to not be able to assist my customers but prevents my kids from getting school work done
Planned maintenance lasting several days
How long are the planned maintenance projects supposed to last? It has been several days. I received texts at the beginning and the “end” of the planned outage however whenever I call or look up outage in my area it says there is one and that the estimated time to restore is “as soon as possible.” I
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Hi there, @user_3xejpe ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you would like to cancel your service and I'm also very sorry for the trouble you a
I want to cancel my service
Im a platinum member. And u wont let me talk to a live human being
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I want to cancel my service
Im a platinum member. And u wont let me talk to a live human being
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Customer Service
Major League Baseball broadcasts on Comcast for regional sports
Has Comcast and Major League Baseball determined yet what channel the Cincinnati Reds and Reds.TV will be broadcast on here on Comcast in Chattanooga, Tennessee?
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Customer Service
Planned maintenance lasting several days
How long are the planned maintenance projects supposed to last? It has been several days. I received texts at the beginning and the “end” of the planned outage however whenever I call or look up outage in my area it says there is one and that the estimated time to restore is “as soon as possible.” I
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Customer Service
Good morning @user_rxden9, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues with the Military Channel, but you have come to the right place for assistance with that. When
Xfinity plan
We upgraded our equipment that was outdated. When redone some channels were not on. One was the Military Channel. We would like to have all original channels we had before.
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@user_w4h66n, Hi there! Thanks for taking the time out of your day to reach out. As someone who works remotely myself, I can understand how frustrating connection issues can be. Those consistent drops at the same times definitely shouldn’t be h
Frequent internet drops and lags
I have lived in my home for 10 years and carried xfinity service over from my previous home. I have never had more issues than I have the last almost 2 years. There is a considerable amount of new home construction in my area that coincides when these issues started. Techs have been out and have fou
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I am having trouble with things going to junk mail.
user_yfkejn
commented
41 seconds ago
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comcast.net
why can i not access my comcast.net email
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