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Stolen watch
Went out of town this weekend. Somebody stole my bag and my watch is in the bag.
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Customer Service
user_ucp1yp It sounds like the security certificate message that you may get depending on the browser setting where you can select to continue. Clearing the cache and cookies on the main computer could help out. What internet browser are you using on
smtp problems
My outgoing email stopped working today on all 3 devices that I use for my comcast email. Incoming mail is working fine, but outgoing mail is saying that my user name or password is incorrect. I have not changed any of my settings, and double checked that they were all correct. Restarting does not h
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The problem appears to be a firmware change in the "Select" version of the 4k Firestick, that Xfinity is sensitive to but the16 other streaming apps we use, are not. We found an older HD Firestick on Amazon and no longer have the problem.
Xfinity Stream & Amazon Fire TV Stick
Using Xfiinity Stream app with an Amazon Fire TV Stick and getting a location issue on some stations and a please connect to your in-home wifi (unknown SSID) on others. These messages are coming from the Xfinity Stream app. I am at home and I am connected to my home Xfinity WiFi and able to run othe
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New to this page and trying to find my way around. I have not been successful getting answers from xfinity chat line and it is frustrating. You can forget about phone call since the AI is the gate keeper not letting your calls go thru.
Connected devices
I have over 11 devices connected to the WiFi with xfinity gateway XB8, but the app only shows 5 or 6 devices connected. It shows my iPhone, laptop, and Amazon echo not connected and they have been connected for almost three days now.
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I dealt with pixelation for 12 years. Never fixed.
Cable tv pixelating
Only when watching cable. Apple TV fine. Everything tight and tried rebooting. Happened when temps dropped
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Xfinity = 2018, Youtube TV=2026
Xfinity Stream & Amazon Fire TV Stick
Using Xfiinity Stream app with an Amazon Fire TV Stick and getting a location issue on some stations and a please connect to your in-home wifi (unknown SSID) on others. These messages are coming from the Xfinity Stream app. I am at home and I am connected to my home Xfinity WiFi and able to run othe
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It's in the Xfinity app coding that they don't keep up on. Had issues with Apple tv 4k boxes using the Xfinity app only. Apps have to keep up with the streaming devices not the other way around. When I contacted Apple over Xfinity app issues, they la
Xfinity Stream & Amazon Fire TV Stick
Using Xfiinity Stream app with an Amazon Fire TV Stick and getting a location issue on some stations and a please connect to your in-home wifi (unknown SSID) on others. These messages are coming from the Xfinity Stream app. I am at home and I am connected to my home Xfinity WiFi and able to run othe
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Xfinity wants us on their equipment so they can see/sell our network traffic. Sell us “advanced security” and broadcast the mobile hotspot for Xfinity mobile.
XER10 - Enable Bridge Mode
I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have
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Hi there, @user_ih8fy5! Thanks for reaching out to us here on the Community Forum. Sorry to hear you had a bad experience online and with the agent for Internet Essentials. What you were advised of is correct, however. One of the requirements for tha
False advertisement to help low income clients
The company continue to play games with me. You guys are false advertising. I go online to apply for the essential plus and once I put my address in it states that I already have service so I’m not eligible. Why do you guys give out this false information? I call to the essential plus line the websi
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5 Apple TV 4k's, Youtube TV, Netflix, Max, Prime, Peacock, Hulu, Disney, etc... ZERO issues since I dumped Xfinity TV last year and returned 5 X1 boxes because they never fixed any of the issue mentioned above, or many others I have been complaining
Buffering on hbo max
I am experiencing buffering while watching HBO Max. It only occurs on HBO Max using TV (not on iPad or phone) and happens consistently during commercial breaks. What can be done to correct this?
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It's just another rabbit hole. They just connect you with tech support that knows nothing about your problems and will fix nothing.
HBO Max buffering on X1 after 8 p.m. while other streaming apps are fine; ARRIS AX014AN, OS 6.6p32s3, Max 6.10.0 build 192
Max buffering on X1 after 8 p.m. while other streaming apps are fine; ARRIS AX014AN, OS 6.6p32s3, Max 6.10.0 build 192. This complaint shows up all over these forums, MAX forums, reddit, etc. HBO Max (Max) buffering after 8 p.m. on an ARRIS AX014AN X1 box is a known pattern others are reporting, and
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@user_0vfs3y If any wall fishing is involved, be advised that the Comcast techs do not do any wall fishing / hiding of the coax wiring. They will only install wall plates / outlets on a wall that faces the outside by running external wiring on the
Internet Installation Location
Hello, I am glad to have my internet service active; however, I am not satisfied with the way my installation was completed and would like this to be corrected. I specifically requested that my router be installed in the living room, as it is the most central and practical location in my apartment.
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Two Stream listings point to the same program episode
Xfinity Stream lists 2 season 4 episodes for "Have I Got News For You": Ep1, January 24, Andy Richter, Janice Min Ep2, January 31, Nimesh Patel, Tara Setmayer But both of these entries play the same episode, Patel/Setmayer. Could this be corrected by posting the Ep1 program with the actual Richter/M
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Customer Service
5 Apple TV 4k's, Youtube TV, Netflix, Max, Prime, Peacock, Hulu, Disney, etc... ZERO issues since I dumped Xfinity TV last year and returned 5 X1 boxes because they never fixed any of the issue mentioned above, or many others I have been complaining
Max buffering issue
I’ve been experiencing over the last week very frequent buffering on MAX. The buffering is not occurring on Netflix, Disney+, Paramount+, Prime or Apple+ is anyone else experiencing this issue on Max?
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The 4K max fire stick works fine with Xfinity stream, 4K select not at all for me
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Xfinity Stream & Amazon Fire TV Stick
Using Xfiinity Stream app with an Amazon Fire TV Stick and getting a location issue on some stations and a please connect to your in-home wifi (unknown SSID) on others. These messages are coming from the Xfinity Stream app. I am at home and I am connected to my home Xfinity WiFi and able to run othe
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