Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (479.8K)
Construction Crew Peaced Out Without a Fix
my wifi cable was cut through by the local water department during a recent dig in my street. i had a fantastic consecution crew come out to help, but they couldn't fix the issue without the water department's help. the crew told me they would do a patch fix and come back when they could schedule a
Question
•
Your Home Network
@Beau7777 You might find this article interesting, based on your post: https://www.aol.com/articles/congress-asks-nfl-commissioner-roger-233423275.html
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
srich81502, On our end, I can request our local team address the damage at the box/pedestal. If needed, they can replace the housing as well. This would clear up any visible damage or rust, and it ensures the hardware inside is protected. I can then
Improvement project
The green box at the corner of Asbury St and Porter Lane is badly rusted. As part of a neighborhood beautification project an artist in our neighborhood would like to paint a mural on it. Can he do that ?
Question
Sent as instructed above.
{Edited] Elite Customer Experience Case Manager +
I was sent an email from Elite Customer Experience Case Manager, with the return address of No-reply. How do I get ni touch with ?
Question
Accepted Solution
Thank you for reaching out to us @user_7zystp! Our team can assist with opening a ticket for this pedestal. Could you please send us a DM with your full name, full address, phone number, and email address? To send a "Direct Message" to Xfinity Suppor
Temporary utility box replacement
Hi, I have a utility box in front of my house that houses my Xfinity connection cables. It’s 2 foot high cylinder next to my driveway. I was told when it was installed, it is a temporary box and that a flush underground unit would be installed later. That has not happened. How do I go about getting
Question
I am working with the Town of Hamilton to get their blessing for our project. Since the box is owned by Comcast can't you decide whether we can paint it? We won't be disturbing town property to do it.
Improvement project
The green box at the corner of Asbury St and Porter Lane is badly rusted. As part of a neighborhood beautification project an artist in our neighborhood would like to paint a mural on it. Can he do that ?
Question
@user_3j4yfe When will the NFL channel return? Hopefully as soon as negotiations are finalized.
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
@user_3u5bpo I am completely locked out of my account since May 7. I have exhaustedly spoken to Xfinity and Yahoo. Yahoo says they cannot verify me with my recovery information and somehow whatever was transferred over from xfinity is incorr
completely locked out of email after yahoo migration fails with "something went wrong"
After reading the notice and FAQ about the migration, I decided to go for it. Clicking the link in the Comcast email took me to login.yahoo.com, where I entered my comcast.net email address. This redirects to login.xfinity.com, which tells me I am already signed in: Clicking "Continue" goes to a Com
Question
user_fsw3ss Thanks again for reaching out to us directly. I'm glad our team was able to help with your disconnection request. Take care!
Can I cancel service through these forums?
The Assistant online was not able to help me. Thank you.
Question
Thank you for the further information. We are able to look that information up here, @user_ds101. We want to ensure things are moving forward. Please send us a direct message with your full name and complete service address to “Xfinity Support&
{Edited] Elite Customer Experience Case Manager +
I was sent an email from Elite Customer Experience Case Manager, with the return address of No-reply. How do I get ni touch with ?
Question
Accepted Solution
Temporary utility box replacement
Hi, I have a utility box in front of my house that houses my Xfinity connection cables. It’s 2 foot high cylinder next to my driveway. I was told when it was installed, it is a temporary box and that a flush underground unit would be installed later. That has not happened. How do I go about getting
Question
•
Customer Service
@user_veqnbr I moved to yahoo because it made it seem that I would lose my email. I hate it. I am now getting ads in my email which I can't move to trash. From what I have read to eliminate the ads it will cost me $5 a month. Not my idea of great s
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
Question
No, I filed a complaint with the FCC for an equipment issue that was sent to "Construction" but never addressed. I did contact Xfinity with the case number, and they said, "But after searching with the ECM ID you provided, it shows that this ECM has
{Edited] Elite Customer Experience Case Manager +
I was sent an email from Elite Customer Experience Case Manager, with the return address of No-reply. How do I get ni touch with ?
Question
Indeed, the ticket for this is SI075716887. Our engineers and advanced teams are on this. Hopefully we see a resolution soon, thanks for being patient while we see it deployed. We know enjoying your content is vital.
Why won't Xfinity help me activate my Disney+/Hulu Bundle?
I signed up for my Xfinity Internet service at the end of March. It came with two years of the Disney+/Hulu bundle included, however I have been having zero success in being able to access it. When I started trying to activate it, I would click on the link through the xfinity.com/yoursubscriptions p
Question

I have already done what you said thru comcast security my cannot remove my main comcast email from xfinity connect. I can log in with my old comcast email address and password on my mobile phone. If I go to xfinity website I have no email account on
user_8f4yl5
commented
2 minutes ago
to the conversation:
0
0
I want to delete a Xfinity email address
I want to delete a Xfinity email address [Edited: "Personal Information"]
Question