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Thanks. I will assume that the option to change email passwords in Yahoo is under Settings in email. Does anyone who might have a Yahoo email account have an answer to the second part of my question above?
Confused about passwords to use when Comcast emails are "migrated" to Yahoo
I received the invite to move to Yahoo and I am reviewing the instructions at https://help.yahoo.com/kb/SLN36803.html Part of the initial steps for migration is creating a NEW STRONG PASSWORD One has to sign in at yahoo.com with one’s full Comcast.net email address and password as shown in first vid
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Hello, I believe I did the same thing; how can I check, and get this resolved?
Accidentally created a second account trying to sign up for 5 year plan
I accessed the account through my phone and went through manage account. But now its telling me i have a second account for my address when i just wanted to take advantage of the discount. Is there any way to merge the two accounts together or get the discount on my original account. I also signed u
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Can’t even cancel my account been trying to get a person for 2 days
You are the worst company ever. I am trying to cancel my service. They won’t let you do it yourself. You gave to talk to a person then they won’t connect you to a person and if you try to schedule a call it’s a week out. It was a nightmare to set up service I spent HOURS on the phone. If I don’t get
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Your Home Network
Cancel service
How to cancel subscription? There is no automatic way to do that
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Sign-In and Account Management
user_j5kvgo What device are you using to watch that on? Can you make sure you have the latest update? Have you contacted Disney+ support to see if the issue is not on their end?
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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My bill jumped from $35 to $85
My bill jumped from $35 to $85 without any notification. How do I cancel my service?
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Your Home Network
Extreme latency spikes past two weeks. New modem, new splitter, and ground checked by tech none fixed issue
Hey guys, so I'm having a really frustrating problem that arose about a week ago. In fact, this issue has happened ever since the 15th when Xfinity randomly texted letting me know they discovered a problem in my area and were working to fix it. "Hi it's xfinity assisant. We've identified a network p
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Your Home Network
Thank you. Yes, I know I have done that several times. But since Xfinity has the programming done to begin the recording 2 minutes early, I do not think there is much work to add the ability to start recording 30 minutes early.
Increase Program recording start time to 30 Minutes
When I try to record programs from RAI Italia and Media Set, they very frequently start the program before the stated time in the Guide and therefore I miss the beginning. In the recording option there is a provision to continue recording the program 30 minutes later but only to start 2 minutes earl
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Thanks for posting on our community forums, gdfather13. I'm sorry to hear the outgoing mail stopped working. We'd like to help. Are you accessing the emails through a third-party email client? Do you have the same issue if you access the email throug
smtp problems
My outgoing email stopped working today on all 3 devices that I use for my comcast email. Incoming mail is working fine, but outgoing mail is saying that my user name or password is incorrect. I have not changed any of my settings, and double checked that they were all correct. Restarting does not h
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user_b9sz4o, I see you are having issues on your end as well. Can you tell us more about this, and any troubleshooting you've done so far? Any other App doing the same on the X1 box?
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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Thanks for posting on our community forums, user_jzxk3o. I see @DreamSayerZ offered a response. They are correct. The hotspot is included with the internet service. Thanks for your help, DreamSayerZ!
Xfinity Mobile
Hello, is the “Xfinity mobile” WiFi hotspot free with my 400 mb/s plan? I’m concerned as my phone has been automatically connecting for months and I don’t have a mobile plan with Xfinity.
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terrible customer service experience
I'm not sure where my post went, I made one yesterday but it's gone. I guess it was deleted, not sure though. Doesn't matter, I'll just remake it and post it here, again. I'm infuriated with my customer service experience. So contacting customer service about how shoddy my customer service experienc
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Customer Service
The Bluetooth speakers in my new MotoMotion sofa also are detected but will not pair with my Xumo box to receive its sound. It detects the sofa speakers then messages “not supported”
Xumo has bluetooth settings but wont allow me to connect
I was forced to upgrade from an xfinity flex box. My flex just stopped working one day and when I spoke to xfinity, I was told that it wasn't supported any longer because they changed over to the xumo boxes. Which is super Irritating because it was working perfectly fine and had been for a very long
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@user_cg658x I'll be glad to review this further on my end help provide any clarity. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your foru
XfinityVianney
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terrible customer service experience
I'm not sure where my post went, I made one yesterday but it's gone. I guess it was deleted, not sure though. Doesn't matter, I'll just remake it and post it here, again. I'm infuriated with my customer service experience. So contacting customer service about how shoddy my customer service experienc
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