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Streaming guide
I agree with all the other commentators. Please put back the old listing guide. There is no way to find your station and then you have to go all the way through all the stations to get back where you were. Plus it doesn’t work right it moves while you’re read the listings - you went backward! Not us
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Xfinity Stream Website
This version looks nice but, functions once had available are now gone. The find search box inside the guide/list tab where we could search for a channel. Im getting a lot of ‘content available only using in home wifi’ when in previous version I was
Revamped Xfinity App
I understand Xfinity Stream wanting its website to mirror those of other streaming apps. There is, however, a pretty significant audience who for various reasons prefer the setup and functionality of the previous App. Can’t you run both platforms? Have the new app under the more appropriate title Xf
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vuser_sjnc79 we can check your signal quality and general connection history. Did you check the Xfinity app for any potential maintenance during that time?
XB8 loses internet for 5 to 10 minutes overnight without rebooting (signal fine)
My internet drops overnight for 5 to 10 minutes, but the gateway never reboots. It's an XB8 (CGM4981COM, firmware Prod_24.2_PD). The two drops I know of were Nov 10, about 3:19 to 3:24 AM, and Nov 13, 2:10 to 2:20 AM, Mountain Time. During each one the gateway stayed up with 13+ days of uptime, all
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I use your app weekly the new app is clunky and you took all the features away. I use the favorite feature all the time to find my favorite shows. I don’t understand why you think this was an upgrade. I would be truly embarrassed if I was Xfinity. Up
New Updated Xfinity Streaming App 11/2026
Can Xfinity go back to the old Xfinity Streaming app that was updated 11/2026? The new app is missing so many conveniences & very clunky to use, I hate it!!
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New App Needs Basic Functionalities
The new app no longer enables the user to see scheduled recordings. One can still see their scheduled recordings on the television. The new app does not enable the user to search for a channel, say, USA. Now the user has to scroll through the Guide to find a channel. Lastly, the new app does not ena
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Xfinity Stream App
@XfinityThomasC I want to mark a network as a favorite, not a TV show or movie. This app is horrible and unreliable with new LG TVs. Whomever created and released this app should be fired.
New Updated Xfinity Streaming App 11/2026
Can Xfinity go back to the old Xfinity Streaming app that was updated 11/2026? The new app is missing so many conveniences & very clunky to use, I hate it!!
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Hello, @user_aod428. Thank you for your comment. Sorry to hear your home phone service still isn’t activated, especially after waiting 3–4 days. I’d be happy to help troubleshoot this with you. Is the phone currently conne
Delay time for home voice
We activated a home line and received a new number from Xfinity. How long will it take to become active?
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Good afternoon user_utgw40 you have reached the right team, and I will be happy to assist. Are you still experiencing issues with your landline phones?
No Dial Tone
I have no dial tone at all phone outlets in the house. There is no dial tone on the outlet in the basement, where the service comes into the house. I need a technician to come out and diagnose the problem outside the house.
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To: Xfinity Support, ARRIS G54 – Recurring 30/60-minute disconnects
We have been having the exact same issue as poster Gnawful with my Arris G54 modem disconnecting every 30-60 minutes for a couple Months. We have been over troubleshooting with you guys, with Arris and with Bungie (since the problem happens when I am in their game Destiny 2) Nothing has solved this.
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Your Home Network
Thank you for clarifying that for me. It sounds like you're still able to delete your recordings, but it take a few extra steps that are unnecessary. Is that correct? cjdowty
on my ipad, i can't access "scheduled programs" in the xfinity stream app.
Have refreshed my tv box, modem, restarted my laptop and my ipad, and have tried countless fixes suggested by Gemini. I see my scheduled programs on my HP laptop, but they do not show on my iPad in the xfinity stream app. Only "recorded" shows are listed. In my "Library", tapping on Recordings does
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RDutch2 Thank you for taking the time to work with us via DM. I'm happy that we were able to advise of the transition to wireless boxes and that upgrading your plan resolved your concern. I hope you have a great rest of your day.
Wireless Xi box - DVR recording conflicts
A few months back I switched out our two Xfinity TV boxes for two wireless Xi boxes. Now I am finding I have multiple 'recording conflict' issues when scheduling recordings. I generally am scheduling less than 3 shows at a time, and my usage is only at 15%. Is this an issue with the wireless boxes?
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Yes, bring back the Xfinity Stream "Classic" version. Please
Revamped Xfinity App
I understand Xfinity Stream wanting its website to mirror those of other streaming apps. There is, however, a pretty significant audience who for various reasons prefer the setup and functionality of the previous App. Can’t you run both platforms? Have the new app under the more appropriate title Xf
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No longer able to search for a specific channel number and go directly to it in the latest xfinity stream app version 9.1.0. Why would you make it harder for users to go directly to the specific channel they want to watch? Now I have to scroll to it
Xfinity Stream App v9.0.0 – Please Restore the Favorite Channels Filter
I am writing to provide feedback regarding the recent Xfinity Stream app update (version 9.0.0) on iPadOS. The update completely removed the ability to filter the Live TV guide by Favorite Channels, forcing users to scroll through hundreds of un-filtered channels every time they watch live TV.Managi
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@Latoque Thanks for the reply! Sorry if this is a duplicate post, but I got an error, when I replied the first time. I actually DID call Comcast Security and spoke with someone. They couldn't find any evidence Comcast was actually "reje
[Solved] Anyone receiving email from Coinbase?
Hi! I haven't received any email messages from Coinbase, since August 2026. Before then, I got messages regularly. Today, I needed to receive a verification email message from them and it was never received. Talk about frustrating! So, I want to figure out if this is something unique to me or if oth
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customer service scam
I recently had an outage and called customer service (08:59am on Friday Nov 14). The rep told me that he needed to remotely update my firmware, and that could I please sign off on permission to do so. He sent me an email with a link and asked me to just check the boxes “quickly” and he could begin t
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Customer Service
Got it. Since the upgrades in the area, has the connection become considerably less stable, and if so, how often are you seeing issues with the connection? Also, to avoid repeating anything, what troubleshooting steps have you already tried?
Technical difficulties
#1 the app update is atrocious. # 2 second day using updated stream app, I keep getting a screen that says technical difficulties. I’ve rebooted my router. Any help from a Xfinity person would be appreciated. My iPad is updated to the latest version of iPad OS.
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I’m a platinum Xfinity customer and rely on app. It is beyond abominable. Web designers clearly did not understand customer usage of the app at all. Please bring back the old app and contact customers about what needs to be improved before you throw
user_ml6vt6
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Xfinity Stream App Update is Terrible
The Xfinity Stream app update is terrible. I can't even do basic things like see scheduled recordings, filter on HD channels only, or search for a channel. You have to scroll through hundreds of channels to find what you are looking for. Need to go back to the old app now!
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