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@Annabelle2 @Again If the email is forwarded as an attachment, which is what I usually do, rather than put into the body of the text, I'm sure the headers are preserved. If I paste the email I'm forwarding in the body of the text, I'm not sure how
Non Delivery Report
I've been getting several "Non Delivery" emails in the past few days, at least four every few minutes, regarding a phishing email I forwarded to Comcast's "Abuse" email address on 5/28/2026 at 6:15 AM. When I forwarded this email I got from some hotmail address claiming to be someone from Xfinity, w
Question
Thank you for reaching out to us @user_2dmkjo! I use the Xfinity app to check my video doorbell practically every day. I completely understand how important this is. Could you please confirm the current Android OS installed on your phone?
Xfinity app
Today Google play let me know that my phone is no longer compatible to use with the app. My phone is only a few years old, I don't understand. I use the app to control my Wi-Fi amongst the house.
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executive customer relations
I signed up on Feb 16. After an initial appt. the tech could not run a line to my house across the street because of a tree in the way. He said they could schedule under the road burial. I said fine. Do that. Despite numerous tries and supposed scheduled appointments, it still hasn't been done. I've
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Your Home Network
Hello @user_4u24xw thank you for reaching out on our community forum. I would love to help you with this. Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon loca
Your Xfinity account is already linked to another Peacock account.
I transferred services from one house to another. Peacock access was included as part of my internet subscription at both houses. However, when I try to activate Peacock I receive the error "Your Xfinity account is already linked to another Peacock account." These are the steps I take: Login to xfin
Question
I have the exact same problem. How can I resolve this?
Your Xfinity account is already linked to another Peacock account.
I transferred services from one house to another. Peacock access was included as part of my internet subscription at both houses. However, when I try to activate Peacock I receive the error "Your Xfinity account is already linked to another Peacock account." These are the steps I take: Login to xfin
Question
@user_1ic3y4 got it, thanks for confirming. For that XRE error code reference our article: XRE-03090 - Sorry, we’re having trouble connecting - X1 error message. If you've already followed the steps outlined there, please send a direct message
BravesVision Issues
BravesVision consistently has a bad signal. What is the issue? Xfinity has a building in The Battery. How can’t they get if figured out so people can watch from home? I keep getting code XRE-03090 every time I watch a game.
Question
Thanks for reaching out. We are not having this issue on any other channels. We are consistently seeing error message XRE-03090 only on BravesVision Channel 1254.
BravesVision Issues
BravesVision consistently has a bad signal. What is the issue? Xfinity has a building in The Battery. How can’t they get if figured out so people can watch from home? I keep getting code XRE-03090 every time I watch a game.
Question
Yes I kind of knew it would come back. It’s something on Comcast’s side. This is the only time we have seen this problem since everything went digital. Time spent on this should be reimbursed in money. Lord knows I pay them a King’s ransom every mont
LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
Question
We truly appreciate your feedback @fishfix! I apologize if it feels like we ask unnecessary questions when you just want your DVR working. Unlike a live chat, our community forums operate as a public message board, so our responses can sometimes be
LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
Question
Hello @user_0r2bxh, and thank you for posting on our Xfinity Community forums. I can absolutely understand how frustrating and overwhelming it must feel to spend so much time trying to fix something that should have been handled correctly the
My bill shows 3 lines, should only have 2. Tried to correct several times with Xfinity and nothing has changed.
I traded in my old phone with my existing Xfinity line for a new phone on my SAME LINE. I clarified this with the representative. She still signed me up for a new line. I received and activated my phone on my current line. My new phone still showed it needed to be activated even though my current li
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No internet
Pleaae help me. No internet I need help before the morning I have work at 9am
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Devices and Equipment
Tonight we could use the last watched to go to a channel or on-demand but not DVR. Ever changing
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LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
Question