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There are no URL blocks. I checked my history on the VS Code download and it resolved to a *.fastly.net domain. I wonder if it's comcast resolver to the *.fastly.net CDN network?
Unable to view videos on X: tracert shows a loop in the routing
This problem comes up, goes away, then recurs. When attempting to view videos on x.com it sometimes doesn't load. I managed to get a tracert from the network and I see the following: Here are the tracert problem: tracert video.twimg.com 1 (my network) 2 10 ms 11 ms 11 ms 100.93.193.26 3 11 ms 11 ms
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This link does not work for me. I tried on an incognito browser. I am having the same issue as user_dm8y2. I have a valid code but Xfinity provided the wrong Amazon Bookshelf link to redeem the code. We need Xfinity support to provide us with the cor
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
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I need to make a payment arrangement
I need to make a payment arrangement I need to talk to somebody in customer service
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Plan
Dangerdad137, the setting would not be available with your own modem. Thank you for letting me know. That is added for sure, as Frank mentioned before. Are there any URL blocks set up directly in your gateway's admin tool?
Unable to view videos on X: tracert shows a loop in the routing
This problem comes up, goes away, then recurs. When attempting to view videos on x.com it sometimes doesn't load. I managed to get a tracert from the network and I see the following: Here are the tracert problem: tracert video.twimg.com 1 (my network) 2 10 ms 11 ms 11 ms 100.93.193.26 3 11 ms 11 ms
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This appears to be a localized plant/network issue affecting multiple nearby Xfinity customers. Please escalate to network/plant maintenance and correlate the attached T3/T4/SYNC/MDD modem events with other modems on the same node/service group.
Consistent DOCSIS internet interruptions occurring daily
Customer Equipment NETGEAR Nighthawk CAX30 cable modem/routerFirmware: v2.2.4.2Xfinity 1 Gbps Internet planModem/router normally located upstairsSeveral devices are hardwired by Ethernet; Wi-Fi coverage is strong throughout the home Primary Problem Internet service has been experiencing recurring br
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@XfinityAmandaB Sigh....that is an old link for a previous offer as well. We need the NEW link for today's offer.
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
New billing after disconnection of service
I have disconnected all services but received that my new billing payment is $98.9 for next month, when I should be getting refund instead. I request checking this issue since it seems like I can’t chat with a real agent via app. My account is inactive so I can’t even access the app.
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user_dm8y2 There is also https://www.amazon.com/ab/shelf/a4bbbe4d-9b0b-44ad-9f6c-e171e0eab746/applyCode
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
Question
New billing after disconnection of service
I have disconnected all services but received that my new billing payment is $98.9 for next month, when I should be getting refund instead. I request checking this issue since it seems like I can’t chat with a real agent via app. My account is inactive so I can’t even access the app.
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Billing
To jump in here. We are using the Xfinity gateway in my home and getting the same issues. So to me, that shows it’s not our systems.
Unable to view videos on X: tracert shows a loop in the routing
This problem comes up, goes away, then recurs. When attempting to view videos on x.com it sometimes doesn't load. I managed to get a tracert from the network and I see the following: Here are the tracert problem: tracert video.twimg.com 1 (my network) 2 10 ms 11 ms 11 ms 100.93.193.26 3 11 ms 11 ms
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@XfinityAmandaB That is an old link from a previous reward offer. It doesn't work with the new codes given out today.
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
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That one doesn't work either. That's an older link.
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
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I am not using any Xfinity equipment. And haven't for about 5-6 years.
Unable to view videos on X: tracert shows a loop in the routing
This problem comes up, goes away, then recurs. When attempting to view videos on x.com it sometimes doesn't load. I managed to get a tracert from the network and I see the following: Here are the tracert problem: tracert video.twimg.com 1 (my network) 2 10 ms 11 ms 11 ms 100.93.193.26 3 11 ms 11 ms
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help not getting emails
I needed to reset a password for a particular application. They send me the reset email and I did not receive it. They have sent it about 8 times and I don't get it. I don't have them blocked, their emails are not in spam. This has happened for at least 2 different companies I interact with. I am VE
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Plan
user_dm8y2 Have you, by chance, attempted this one? https://www.amazon.com/ab/shelf/a9422407-b2da-428b-bc77-2308536c1358/applyCode
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
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Dangerdad137, are you by chance using one of our XFi gateways? If so, do you have advanced security enabled?
Unable to view videos on X: tracert shows a loop in the routing
This problem comes up, goes away, then recurs. When attempting to view videos on x.com it sometimes doesn't load. I managed to get a tracert from the network and I see the following: Here are the tracert problem: tracert video.twimg.com 1 (my network) 2 10 ms 11 ms 11 ms 100.93.193.26 3 11 ms 11 ms
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Great, @user_shuh69! Nice job troubleshooting! I am showing all the codes were taken so the benefit is not able to be redeemed. This was a popular benefit! I am happy to check and see if the redemption went through on your account. Please sen
My redeemed benefits All GONE
I had an Amazon book link issue and tried to get the code later for another try but redeemed benefits All GONE
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Thanks for meeting us here in our community, @user_4sm2zc. You've reached the right place, and we're happy to help. Do you subscribe to our cable service?
XfinityLinda
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Netflix sign in
Can you please send me the link to the Netflix account through xfinity to I can log in
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