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how to make 2.4 Ghz available to set up device
my xfinity band is 5 - in order to set up roomba, need to use 2.4 - how can I make this happen ? If need be, I can go back to just paying for 2.4 . . it doesn't seem to make much difference anyway for what I do. Thx.
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Your Home Network
Filing a Complaint
I wanted to place a complaint about store manager for Brentwood CA Xfinity store. Her name is Andrea. My father in law 87 years old and myself 60 years old were threatened to be kicked out of the store this morning by this manager named Andrea. We came in to try to figure out and get a help to find
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Customer Service
How about developing cable cards that work or giving cable card customers unlocked access...?
Channel 1254 not enabled on my Comcast account in Atlanta
My Xfinity plan includes BravesVision channel 1254. However, when I tune to that channel I get a message “channel unavailable “. I called Comcast/Xfinity and the first representative confirmed I am authorized for the channel but she said since my equipment uses Cablecards that might be the issue. Sh
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XB8 Gateway 2.5GB port dropped from 2GB speed to 1GB speed overnight
The speed from the 2.5GB port on my new XB8 Gateway dropped from a measured ~1.8GB/s to ~800-900MB/s overnight. The speeds from the other 1GB ports were around ~1.1GB/s and are now the same ~800-900/MB/s. I'm on the 2GB plan. I'm using a short (15ft) cat6 cable. I've rebooted the gateway. The gatewa
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Your Home Network
How much is the credit?
No ABC for Weeks
How much money will be refunded to customers for not having ABC available since last month? We are missing NBA playoffs and more. But you don't care about customers because your feud with Altitude made us miss years of Nuggets and Avalanche games. I'm thinking about $10 per day for every day ABC is
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If there is a Broadcast TV fee on your monthly statement, there will be an itemized credit proactively applied to the account @Volsgal.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Not Accessibility/disability related. Moved to Customer Service.
E mail account
I received an email to click on to accept updated terms for my email or it would be discontinued Is this legit
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@user_b5gz37 My Comcast.net email has been discontinued. But when I try and get codes for steaming and stuff it sends it to that email. I can’t figure out how to remove it from my account. I tried changing the preferred email and that did not
Discontinued Comcast.net email
My Comcast.net email has been discontinued. But when I try and get codes for steaming and stuff it sends it to that email. I can’t figure out how to remove it from my account. I tried changing the preferred email and that did not solve it.
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hboMax
our plan includes hbomax but when I get to it on my tv, I am given 3 choices to "sign up", tried "provider" and then supposedly a text was sent. never got one. then an email. never got one. I am the only account with xfinity here. cannot get beyond that.
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Channels and Programming
Is there going to be a refund for the loss of this station? As much as people are paying for XFinity there should be refunds for the loss of the channel for so long…otherwise people, You Tube TV is looking better all the time!!
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Burn marks/potential fire
Two years ago when I moves into my apartment, Xfinity came and installed my modem for wifi. I left the modem where they put it, on the carpet in the corner of my living room. I am now moving out and there is a black burn mark around where the modem sat. I never would have thought to check it since t
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Your Home Network
user_0ua8nm, hello there and thanks for reaching out. I understand you're looking to add your email account to your Comcast account. Can you explain what you mean by that?
I tried Signing into my email account and it says it’s closed. How do I reopen it?
It says my email account has been closed how do I reopen it?
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@TerriB To add to my list of concerns about migrating to comcast.net on Yahoo based on feedback I have read...... I have a big one that needs to be resolved: I use MS Office Outlook a lot for email in addition to Comcast email. It has m
MS Outlook and Outlook for Android after Migration to comcast.net on Yahoo
To add to my list of concerns about migrating to comcast.net on Yahoo based on feedback I have read...... I have a big one that needs to be resolved: I use MS Office Outlook a lot for email in addition to Comcast email. It has more features that Comcast email has that I need . I also use Outlook for
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Good evening @user_jqjk5e. To confirm, do you currently have an FDX internet plan?
Is MoCa still supported with the XB10?
I just recently got the new XB10 and was looking into MoCa as a solution for the gap between gateway and devices in my house. The MoCa setting no longer appears in the gateway web portal, however, it is still accessible by manually navigating to moca.jst. The real problem comes when enabling the set
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Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, vi
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
I have been a customer since 1992 and have never experienced a loss of a channel. I feel like this is a ploy to be able to raise the cost. I pay close to $400 a month and have not seen a discount since losing CBS…what’s up with that. Either bring bac
Volsgal
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E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles