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@user_a8678w So the locked-in rate was a lie when I signed up and xfinity pulled a fast one. I will be looking into another service. I do not appreciate this at all.
$50 Price increase (no warning) !
My bill has gone from $61 to $111 without any change to my plan or any warning of a price increase!! I will be heading to a store near me to see how I can get this fixed but this is so frustrating. A $50 random increase?? Really???
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Bad customer service and agents
I called them 2 times both agents hang off after I explained my problem then I was trying with online agent didn’t even get one to talk bot is useless can’t help with anything
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Customer Service
Why did my bill go up by a whopping $50? I have a locked in rate for 5 years.
$50 Price increase (no warning) !
My bill has gone from $61 to $111 without any change to my plan or any warning of a price increase!! I will be heading to a store near me to see how I can get this fixed but this is so frustrating. A $50 random increase?? Really???
Question
you make it hard to cancel xfinity
tried finding a cancel option within my account, then found there's this nonsense behind the scenes hidden way to try cancelling.
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Sign-In and Account Management
Kat2800, thank you so much for stopping in for help with your replacement phone from Assurant being defective. Agreed, having a device when traveling is a must, and we appreciate you reaching out for help. With insurance replacement options, not many
Defective Xfinity Warranty Replacement
This matter is extremely time-sensitive because my daughterr is scheduled to travel internationally in less than one week and currently has no functioning phone due to a defective warranty replacement sent through Xfinity Mobile’s device protection program. I am requesting your immediate assistance.
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Hello @user_jimr1 and thanks for reaching out on our Xfinity Community forums. I do see that @BruceW has helpfully provided a link on this post that may be of some help (thank you), however to ensure we're giving you correct information could y
Add a Voicemail shortcut to the home screen of my new S26.
Add a Voicemail shortcut to the home screen of my new S26.
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user_ob44u3 Thank you for stopping in for help with our connection issues. With that many drops in connection, I would think these are not area interruptions but more localized to your home or equipment. Our Xfinity assistant offers great troubleshoo
outages
I'm having 15-20 outages a day. I have a plan where I pay 150 bucks a month and i only have a few devices connected. I work from home so this is unnacceptable. The website alwasy says I have no outages and then when i keep telling them there is an outage they say yes and someone is working on it and
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That's fantastic that it's working on your home network, @user_5cade5 ! Based on what you've described, that helps narrow down the cause of the issue. When you use your iPhone's hotspot, your device is connecting through a different network and is as
Location issue when using Xfinity Stream app with Fire stick on iphone hotspot
When trying to access any channels through the Xfinity Stream app on a Firestick while using my Iphone hotspot I get the message of "we've got a location issue. Unfortunately, we can't play this video within this market". It does not matter if I select a channel from my entire listing or from the To
Question
One again, I log in to Xfinty app. All I see is for you. Now tell me what I should see when I click https://www.xfinity.com/stream/listings. Or select Live TV? For Now TV, StreamSaver plan. Tell me how many channels should I see in the listings grid
Now streamsaver plan guide does not show live channels.
Unable to see live channels Now streamsaver plan guide does not show live channels errorcode (Error TVAPP-00502) No access to LIVE TV Channels using Xfinity stream app on Fire TV
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They will probably raise them. Greedy MFs
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
19 years and I am out in 3 weeks. The x in XFINITY stands for extra greedy.
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Cable Box Noise ... Why??
Compared to my AppleTV hardware which is silent and tiny, my Xfinity box is huge and constantly making noise from either a fan or the hard drive. Why? I even tried swapping boxes, but the new one did the same thing. Feels like 2010 technology. When is Xfinity going to update their cable boxes so tha
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X1
user_uf5f5t thank you for using the Xfinity Community Forums page to reach out today. I understand that you have questions regarding how far along the process is of the bury installation scheduled on your property. I do want to mention that will the
Underground cable installation
Since August 4th a tech came over and told me that my area of where I live is new and requested for underground bury installation to connect my house to the black box across the street. He also mention that the process will take 14 days and I would know that the whole thing will be done if there's w
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user_7w2udd - You'll want to ensure you're logging in with your Xfinity ID. Let's find your Xfinity ID, you can use the following link to get started. -https://idm.xfinity.com/myaccount/lookup?execution=e1s1. - XfinityThomasA
Now streamsaver plan guide does not show live channels.
Unable to see live channels Now streamsaver plan guide does not show live channels errorcode (Error TVAPP-00502) No access to LIVE TV Channels using Xfinity stream app on Fire TV
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Yes it works perfectly fine on my home network. Do you think the ip address issue would be resolved if I connected my phone to an Xfinity hot spot before connecting the fire stick to the phone?
Location issue when using Xfinity Stream app with Fire stick on iphone hotspot
When trying to access any channels through the Xfinity Stream app on a Firestick while using my Iphone hotspot I get the message of "we've got a location issue. Unfortunately, we can't play this video within this market". It does not matter if I select a channel from my entire listing or from the To
Question
Neither am I.19 years with XFINITY and I’m out. XFINITY doesn’t make enough money to get the deal with ESPN done 😂😂😂😂😂 What a pathetic disgrace
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
small problem with accuweather now app viewing on tv
I use the voice command "accuweather now app" to display that on my tv. I need to view that channel *on my tv*. There is a problem with the app. When I display the initial screen for Chicago where it shows a screen filled with all the current info, I click on the current radar map in the lower right
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X1
You don't have Xfinity Services There isn't an Xfinity service associated with this Xfinity ID. Learn more about Xfinity
Now streamsaver plan guide does not show live channels.
Unable to see live channels Now streamsaver plan guide does not show live channels errorcode (Error TVAPP-00502) No access to LIVE TV Channels using Xfinity stream app on Fire TV
Question
I moved the 23rd and had my service transferred to a new apartment
So I moved apartments on the 23 of July and did a transfer to a new apartment but had service stop that day I paid my bill for the new apt and the old one as well but now it shows that I owe 127 for the old apartment on Sept 1and 95 for the new apartment is something wrong here?
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Devices and Equipment
Hello @user_peo934 and thanks for reaching out on our Xfinity Community forums. Our website at https://www.xfinity.com/cancel does outline the correct way to cancel your services. As you have already reached out to us in Direct Messa
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you make it hard to cancel xfinity
tried finding a cancel option within my account, then found there's this nonsense behind the scenes hidden way to try cancelling.
Question