Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (529.8K)
Cannot access voice settings
Cannot access voice settings. Landline caller is blocked. Need unblocked.
Question
•
Home Phone Features
But I am the original poster and this forum has done nothing to help me or solve this problem...and as you implied I've done all the troubleshooting steps. Are you/anyone from Xfinity going to help me solve this problem? Have I come to the "ri
Why am I not receiving notifications from any of my home security cameras or door bell?
Why am I still not receiving notifications from any of my home security cameras or door bells? We have contacted tech support and have already tried ALL the following: Re-Register App Push Tokens (Most Effective Fix) When notifications silently stop working for months, the connection between the Xfi
Question
Transfer service and customer service lied
Hello my name is Michael Schwindt at 9283 airhill way orangevale ca 95662 I have had service for over 2 years and was looking to move to Placerville ca. Placerville has difficult service areas so I wanted to confirm that I could transfer service to 3412 lode rd Placerville ca 95667 because I didn't
Question
•
Your Home Network
@user_df281e is webmail working when signing into https://www.xfinity.com/email?
IMAP login fails in Outlook; Xfinity webmail works
my Comcast email works in Xfinity webmail, but classic Outlook says it cannot log on to the incoming IMAP server. The settings are imap.comcast.net, port 993, SSL/TLS, with SPA off. Third party access is enabled. I get the same error with a new Outlook profile on both home Wi-Fi and in iPhone hotspo
Question
Good morning @user_fdysmf, and thank you for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well. I am sorry to hear about the issues you are having with the notifications from the home security, but you have
Why am I not receiving notifications from any of my home security cameras or door bell?
Why am I still not receiving notifications from any of my home security cameras or door bells? We have contacted tech support and have already tried ALL the following: Re-Register App Push Tokens (Most Effective Fix) When notifications silently stop working for months, the connection between the Xfi
Question
@XfinityFrank el dispositivo esta desoqueado. No lo compre con ninguna compañia. Incluso me cambie de t mobile a verizon ya que ellos si aceptaban mi celular y xfinity no.
Imei no aceptado de mi s26 ultra
Ayer fui a contratar el servicio de internet residencial de 1 gb pero cuando quise mover mi linea movil de t mobile a xfinity me dijeron que el imei de mi celular no lo aceptaba el sistema porque era un un modelo nuevo (Samsung s26 ultra con desbloqueo international) me dijeron que tenia 1 semana pa
Question
Good morning @user_q6qak2, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. If the account were to be put on a seasonal hold, there is still a small monthly fee, but we also have the option to close the acc
Temporary shut off of services due to house fire
Fire caused temporary vacate of home. Need temporary shut off of services to residence.
Question
Good morning @binaural2000, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the audio on the MLB Network, but you have come to the right place for as
MLB Network audio video not matching
Audio is completely off today on MLB Network, at least 10-15 seconds off from video. Happening on all programming plus commercials as well.
Question
user_fdf8ca Please do let us know! We are here for you!
Read Emails Becoming Unread After Xfinity Signal Check
Every now and then I go into the Xfinity screen on my tv, go to 'tools', then cursor down to 'Comcast Labs', then select "Check Signal Strength". Now remember, this on my television. Sometime later I'll check my laptop and do a random check of my email inbox (through Comcast). For the last 4-6 weeks
Question
Now internet
Reboot all the time Never did before nothing changed in house
Question
•
Your Home Network
user_5ywejd I appreciate you making a post, and I'm sorry to hear about your experience in unlocking the device. If you still need assistance with this, we can help look into it and escalate further if needed. Please let us know.
Unlock phone
This is the 11th day battling with Xfinity about getting my husband’s phone unlocked. I’ve spoken to numerous people and visited the store where we bought the phone twice. No one can unlock the phone, not the manager, district manager, or a contact at corporate. I have 5 unlock tickets that have bee
Question
They are still trying to charge $8 per service! They refuse to waive the fee
Temporary shut off of services due to house fire
Fire caused temporary vacate of home. Need temporary shut off of services to residence.
Question
Following up. I mentioned that for the last 3 days the app was working again. Well now it's not anymore. No notifications again.
Xfinity home app not pushing phone notifications
The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5
Question
As is usual with 'problems', when I look in depth at them, they stop happening. This morning I did a 'Signal Refresh' on the tv, and nothing happened to my inbox, locally in Outlook nor when I logged into Xfinity email on-line. So much for my theorie
Read Emails Becoming Unread After Xfinity Signal Check
Every now and then I go into the Xfinity screen on my tv, go to 'tools', then cursor down to 'Comcast Labs', then select "Check Signal Strength". Now remember, this on my television. Sometime later I'll check my laptop and do a random check of my email inbox (through Comcast). For the last 4-6 weeks
Question
Xfinity app
I’m getting an error message that you can not support high speed data customers without a video subscription
Question
•
Xfinity Stream App

Hello @fogey0, thank you for taking the time to leave a post. I completely understand wanting to see if removing your landline could help lower your monthly bill. We’d be happy to review your current services and available options to determine
XfinityMarshante
commented
7 minutes ago
to the conversation:
0
0
Billing
How much lower would my bill be dropping the landline?
Question