Xfinity Community Forum

We want our New Channel 5 WTVF in Nashville !! Make it happen Xfinity!!

y2kbeanie

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9 minutes ago

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Good morning @user_diu365 All of us at XFINITY truly value your business, and we want to be your service provider for years to come. Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to ne

XfinityJoe

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12 minutes ago

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A place where I can make comments

Where can I make comments to xfinity

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Hello @user_o2bzkm Thanks for reaching out. As @BIslander pointed out those are the 2 models we have. We can certainly help order 2 boxes for you from those 2 models. What you receive is based on inventory in the region but both would support 4K vide

XfinityMatthew

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16 minutes ago

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4K supported Box

When getting my cable and internet i was given an Arris/Pace cable box model number XG2v2-P but i found out this box does not support 4K. I have the TCLQM850G Flagship that puts out 4K , HD10, Dolby Atmos and Vision but i need to get the right boxes can you help me?

Question

@user_rgjg0d Thanks for reaching out to us and we do apologize for any inconvenience or confusion. \If you're in the symmetrical area where you get the speeds of 1000/1000Mbps you actually need our XB10 modem https://www.xfinity.com/support/articles

XfinityOrlandoM

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16 minutes ago

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Slow upload speed even after requesting an Xfinity gateway for symmetric speeds

Hello. I've recently changed internet plan to a 1Gbps download and upload speed. Download speed is fine, however my upload speed kept to around 30-45Mbps only. I realized my own Arris modem was listed in your compatible device list as only supporting 35Mbps upload limit and the broadband label for m

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I need to find out information on how I can get rwo of these XG1v4 boxes shipped to me because the boxes I have now are not 4K supported. Note: This comment was created from a merged conversation originally titled XG1v4

user_o2bzkm

commented

18 minutes ago

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4K supported Box

When getting my cable and internet i was given an Arris/Pace cable box model number XG2v2-P but i found out this box does not support 4K. I have the TCLQM850G Flagship that puts out 4K , HD10, Dolby Atmos and Vision but i need to get the right boxes can you help me?

Question

Thanks for reaching out to us, we do apologize for any inconvenience you're having with porting your numbers. Since it's been a couple days since you made the post and you mentioned there were some tickets opened, have you been able to speak to the x

XfinityOrlandoM

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31 minutes ago

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Port out pin from Xfinity Now Mobile

Hi, I'm having trouble generating the port out pin as my number is not shown in the xfinity now mobile account. Earlier I was on Xfinity Mobile with 2 lines but during the renewal of my internet contract, we moved to now mobile and started having issues. Both the lines were ultimately moved to xfini

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Technician damaged my wall trespassed in my home and refused to install my service took my modem and left

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Devices and Equipment

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trouble canceling account

Canceled internet line, but still showing upcoming bill due, can agent reach out to resolve this,

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Your Home Network

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Need a way to get an XER10 to upgrade XB7 and get proper speeds

Heya, its crazy that im turning to forums for something like this but calling comcast/xfinity and waiting on hold, fighting the automated system, and dealing with people who are all saying different things has brought me here. So I have a 2000up/2000down FIBER plan with comcast xfinity right now. Th

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Your Home Network

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Same boat here. Enable bridge mode. Legit what are you guys doing as a company. Every single user here is asking for the same thing its overwhelming. Put bridge mode on the XER10.

th2paul

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4 hours ago

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XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have

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X-Class Service in 98203

How can we requests for upgrade Line in our zipcode?

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Your Home Network

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Horrible Services!

I have been a customer with XfINITY years and is in the process of moving to a new house. I had scheduled a appointment to have a technician come to my new house and install the wiring, and a move in Date. The technician that arrive was unable run the wire from my house to the electrical box across

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Your Home Network

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Is xfinitycable and xfinity internet down in fremont california? No internet or cable TV working.

user_vmjj8n

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5 hours ago

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Slow upload speed even after requesting an Xfinity gateway for symmetric speeds

Hello. I've recently changed internet plan to a 1Gbps download and upload speed. Download speed is fine, however my upload speed kept to around 30-45Mbps only. I realized my own Arris modem was listed in your compatible device list as only supporting 35Mbps upload limit and the broadband label for m

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@XfinityAmandaB Yes. It keeps getting issues after it tells me to reboot gateway then wait 10 minutes for it to detect the gateway signal. It asks me if i want to connect to a human rep, i say yes, then it says "Sorry, something went wrong and I can

user_rgjg0d

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5 hours ago

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Slow upload speed even after requesting an Xfinity gateway for symmetric speeds

Hello. I've recently changed internet plan to a 1Gbps download and upload speed. Download speed is fine, however my upload speed kept to around 30-45Mbps only. I realized my own Arris modem was listed in your compatible device list as only supporting 35Mbps upload limit and the broadband label for m

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Intermittently unable to access my email and other webpages.

The problem is that I intermittently cannot send or receive email when connected through my Xfinity home internet. This issue does not occur when I use my Verizon connection or when I connect through Xfinity while on a VPN. Additionally, I tested using a local Xfinity Wi-Fi hotspot, and the issue do

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Your Home Network

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I think the disagreement with Scripps is ridiculous. Xfinity has removed many of the channels I watch because they are greedy! I believe xfinity has plenty of money to make a good arrangement with Scripps without raising customer prices. The stand of

user_diu365

commented

5 hours ago

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A place where I can make comments

Where can I make comments to xfinity

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I'm only leaving if they remove DMZ. Getting 2.4/2.1Gb/s with this setup and my own router. It's essentially the same as when you are a business client with CC on their new modems and get a static. The gateway IP for the static is their local modem.

user_nfp9v8

commented

6 hours ago

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XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have

Question

user_rgjg0d Thank you so much for stopping in for help with your upload speed with your new plan. There are a few things that can be done on your end to help make sure the correct speeds are coming through. First, I would recommend using the Xfinity

XfinityAmandaB

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6 hours ago

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Slow upload speed even after requesting an Xfinity gateway for symmetric speeds

Hello. I've recently changed internet plan to a 1Gbps download and upload speed. Download speed is fine, however my upload speed kept to around 30-45Mbps only. I realized my own Arris modem was listed in your compatible device list as only supporting 35Mbps upload limit and the broadband label for m

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Interim WiFi access

In the process of moving, unable to transfer service to new address until electric company comes. Is there any other internet hotspot or service I can have until my account can be transferred from one address to the other?

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Your Home Network

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Lightening

We had lightening strike nearby and immediately I lost connection to the xfinity mobile network. I talked with xfinity assistant who told me to go into safe mode and reconnect to the network. I went into safe mode but how do I reconnect to the network?

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Network

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