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@reb5055 Just wanted to note that this issue continues. I might go for a week or so with no problem, then Comcast once again stops accepting login from my email client. There is definitely a problem as everyone here knows, and it's infuriatin
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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I want to give this forum an update on resolution of my ticket. To date, Comcast has not resolved this even though they told me at 12:02 on Wednesday of this week it would be resolved within 48 hrs. The 48 hrs has come and gone and now they are telli
ECM Ticket Not Being Resolved
I tried to put pin on my SIM card last Friday in order to protect it as I was receiving scam text messages. I entered the pin incorrectly three times which locked me out of my phone. I went to a Comcast store and they were able to get me a PUK code, however the prompt would never come up on my phone
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@SiegePirate @XfinityRaul Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these publi
Upload Speed Dips below 20
So i had the 800 plan for almost a year, finally upgrade it to 1 or 1.2 gb plan but i love to livestream, but for some odd reason everyday at between 8pm est to around 1-2am est, i notice my upload speed is below what i need to stream effective during those times and that made it hard on me to lives
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@user_5tflgx @XfinityEva Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these p
Wifi issues all the time every week
I have had nothing but issues with Xfinity. It's been 4 years and every week there is issues my wifi goes out and supposedly they keep doing maintenance performance on it every week or month. I lose connection all the time. They are just putting bandaids on the issue obviously otherwise the issue wo
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access denied on android app-don't have permission on this server
I lost all my live streaming channels on the Firestick app yesterday and now today the app on phone says access denied. The app on the TV works fine and the guide shows me the free channels, but not the 125 live ones I pay for. Any ideas?
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Xfinity Stream Website
As an update. I did call a third time. This time an agent helped me. I have a case CAS3227262. They are using this to register my IEMI numbers. Disappointing that I was told this would take 5-7 business days.
Brand new unlocked Samsung phone fails compatibility check
Hello...I have purchased a new unlocked phone from Samsung during Black Friday. I was going to replace my current phone and it is failing the compatibility checks. I verified with Samsung that the IMEI numbers were for an unlocked phone. It is a Samsung Fold7. I have called into support twice and ha
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@user_5tflgx This is not the experience we want for you. While there may be interruptions that are planned we understand how bothersome those unexpected ones can be. We have great tools like the Xfinity app and site for checking interruptions and sig
Wifi issues all the time every week
I have had nothing but issues with Xfinity. It's been 4 years and every week there is issues my wifi goes out and supposedly they keep doing maintenance performance on it every week or month. I lose connection all the time. They are just putting bandaids on the issue obviously otherwise the issue wo
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ForumSteraming on my PC login for streaming now has a list of University's I cannot bypass . I am a home user
ForumSteraming on my PC login for streaming now has a list of University's I cannot bypass . I am a home user. This happened a week ago and then things went back to normal . Your programmers are messing with things. The university list has not bypass.
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Xfinity Stream Website
@sdrfwerwerwere Thanks for reaching out to us, I'm glad we were able to resolve your concerns on the cable boxes charges, feel free to reach out to us anytime and thanks for being the best part of Xfinity
contract is set to expire next month
I am writing to express my appreciation for the services I have received from Xfinity. I am particularly impressed with the level of support and engagement I have experienced during my time as a customer. As my contract is set to expire next month, I wanted to proactively reach out to discuss the up
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Hey @user_2usp4r , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the promotion gift card. I would be more than happy to offer my assistance look
Nowhere to apply code before checkout
I just signed up for one of the 5 year internet plans with Xfinity. When I was browsing I was given this code, MC50, to apply at checkout to receive a $50 gift card if I signed up same day. I have signed up same day, but there was nowhere for me to apply the code. Are you able to add this to my orde
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user_mq7ix7 Hello! Thank you so much for using our Forums and for allowing our team the chance to work with you today. We understand that you are having a difficult time with our Xfinity Mobile service and your device. WE got your back and are happy
WORST CUSTOMER SERVICE EXPERIENCE AS A CUSTOMER OF 7 YEARS
I HAVE BEEN A CUSTOMER WITH XFINITY SINCE 2018 AND I CAN SAY THAT THIS BY FAR (2025) HAS BEEN THE WORST CUSTOMER EXPERIENCE I HAVE HAD WITH XFINITY. ON BOTH TV/INTERNET AND MOBILE SERVICES. BUT I WILL FOCUS ON THE MOBILE SIDE FOR NOW. I HAVE HAD INSURANCE ON MY PHONE FOR YEARS. I HAVE PAID MY DEDUCT
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WORST CUSTOMER SERVICE EXPERIENCE AS A CUSTOMER OF 7 YEARS
I HAVE BEEN A CUSTOMER WITH XFINITY SINCE 2018 AND I CAN SAY THAT THIS BY FAR (2025) HAS BEEN THE WORST CUSTOMER EXPERIENCE I HAVE HAD WITH XFINITY. ON BOTH TV/INTERNET AND MOBILE SERVICES. BUT I WILL FOCUS ON THE MOBILE SIDE FOR NOW. I HAVE HAD INSURANCE ON MY PHONE FOR YEARS. I HAVE PAID MY DEDUCT
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Customer Service
Xfinity Stream not working (TVAPP-00102)
Just downloaded Xfinity Stream and it’s not working. I put the code in and it says “something went wrong. Please try again later.” With an Error: TVAPP-00102. What does this mean ?
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Xfinity Stream Website
@user_gcecn3 Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 5-month-old dead thread is now being closed. For future reference, it is better to submit your own post as it
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Xfinity modem won't connect to PlayStation 5
pport Offers Sign in Your Home Network I'm looking for...Your Home NetworkUuser_csf31f Visitor • 2 Messages June 30th, 2025 PS5 won't connect to wifi with full bars and other devices connected. The past couple days my ps5 will not connect to the Wi-Fi router. When searching for networks my Wi-Fi sho
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