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@user_o3w56x Great to hear it is now working for you. It may have been a glitch in one or the other. Yahoo would be the support for that, we would not be able to say whether or not it would happen.
Outlook Problems with comcast.net email address
All of a sudden I can't get email using Outlook. I can use Webmail, and it's working on my phone. This is O365, everything is fully patched and non-comcast.net emails work. I've tried using my desktop at home, and a laptop elsewhere; same problem on both machines. Deleted Outlook Profile and tried t
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Yes - thankfully. But I have no idea what the problem was (Xfinity or Office 365) or do I know if it will come back or not. Perhaps the change to the Yahoo servers for Email will prevent this in the future?
Outlook Problems with comcast.net email address
All of a sudden I can't get email using Outlook. I can use Webmail, and it's working on my phone. This is O365, everything is fully patched and non-comcast.net emails work. I've tried using my desktop at home, and a laptop elsewhere; same problem on both machines. Deleted Outlook Profile and tried t
Question
user_nqcq6s Hi there! Thank you for reaching out to us here on our Community Forum. Thank you for letting us know what took place, and we'll be happy to help. When you can, please send a Direct Message with your full name and address. Here are instru
Property Damage by Comcast repair truck.
A teleophone pole was replaced in our back yard and the comcast (or contractor for comcast) asked if he could park his large cherry picker type truck in our driveway. We have just noticed that the area he parked now has a damaged pylon that attaches to our rear patio. Only our cars have access to th
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Hi user_05nat7! Thanks for taking the time to reach out on our Xfinity Forum regarding this equipment/billing concern. My team is here to support you! So that we can further look into and assist you with these concerns, please send us a Direct Messag
Returns
I keep getting text messages saying that if I return my unused equipment, I could get a lower bill which would be great because all I do is use Wi-Fi and you guys are charging me $200 a month which I feel is excessive however when you click on the item that they want you to return, they want me to r
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user_uwbv7l, Hi there! I completely understand why that offer caught your attention. Thanks for reaching out to our team of experts to help over social media. The $50/month gigabit pricing you’re seeing is typically a new customer promotional o
Are there any offers close to the new customer deal(s)?
Hello! My promotional offer ended recently and I was able to swap to a different plan with some help from an agent but I noticed on the website that new customers can get $50/month for gigabit, is there anything similar or close at least for current customers?
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Thanks for working with us over DM and allowing our team to address your concerns.
Cancel internet service
Hello, I'm looking for some assistance with canceling internet service. Thanks
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Property Damage by Comcast repair truck.
A teleophone pole was replaced in our back yard and the comcast (or contractor for comcast) asked if he could park his large cherry picker type truck in our driveway. We have just noticed that the area he parked now has a damaged pylon that attaches to our rear patio. Only our cars have access to th
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Customer Service
Bill pay
Can I split payment. I can pay $200 now and remaining balance on 6-1-2026
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Sign-In and Account Management
Are there any offers close to the new customer deal(s)?
Hello! My promotional offer ended recently and I was able to swap to a different plan with some help from an agent but I noticed on the website that new customers can get $50/month for gigabit, is there anything similar or close at least for current customers?
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Billing
Greetings @jieh51, thanks for performing those best practices. We can attempt some troubleshooting on our end. Please kick things off by sending our team a direct message with your full name and service address. To send a "Direct Message" to Xfinity
Email going to Spam folder that isn't Spam
My husband's work email is going to my Spam folder and for the life of me I cannot reverse this action. I have marked it as "Not Spam" and created two separate rules (four total) on the Comcast side and on the Outlook side but nothing works.
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HOW DO YOU ACCESS EMAIL???? Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
BruceW
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13 minutes ago
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Comcast Email
HOW DO YOU ACCESS EMAIL????
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