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Bill due nNovember 3 but billing page says October 3
I paid my bill that should be due on November 3....the Billing page says my bill is due October 3.....that was paid on October 2. Can ths be fixed
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Billing
@Nestor2026_- Are there any account concerns we can assist you with?
Formal Billing Dispute – $569.22 International Charges / Ticket [Edited]
I am seeking assistance from Xfinity Support with an unresolved Xfinity Mobile billing dispute involving $569.22 in international charges. I have used Global Pass on previous international trips and have never experienced charges like this before. My account history should reflect that I have had Gl
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Upgrade iPhone
I have been with Xfinity for 12 years and pay what i can I’m a Diamond member. So i need a new iPhone my iPhone is iPhone 12 ) got texts saying I’m eligible to upgrade iPhone to iPhone 18 because I have been with them for 12 years, received a call saying you can get a one year free with Xfinity Mobi
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Devices
Is the XG1v4 not available? You said tht it is increasingly hard to get however, that sounds like they still may be available. Is it possible to request an XG1v4? My research has shown that the XG1v4 is superior due to True Live Rewind: Beca
How do I order an XG1V4
My DVR was recently replaced with an XiOne wifi based box that does not have live rewind. I would like to swap it for an XG1V4. Can you please send me one.
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Canceling Xfinity!!!
After all my bad experiences with xfinity I am canceling my services. The customer service is absolutely awful. The prices are ridiculous. Goodbye xfinity!!!
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Customer Service
Cancel my internet service
Hello Xfinity Support, I am requesting the immediate cancellation of my Xfinity Internet service because I have permanently moved out of the United States and now live in Jordan. I am unable to call U.S. customer service or visit an Xfinity store. Please assist me with canceling my subscription remo
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Your Home Network
HDMI handshake errors and audio stutters? While I use an XG1v4 in my 5.1.4 Atmos layout, I tested an Xi6 for several weeks and did not have those kinds of problems.
How do I order an XG1V4
My DVR was recently replaced with an XiOne wifi based box that does not have live rewind. I would like to swap it for an XG1V4. Can you please send me one.
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xfinity email move to yahoo
what happened to all of my past emails. I had years of emails and now only show 96 emails in yahoo dating back to june of 2026. your poor planning and migration has lost me valuable information that i had for years. correspondence that i could refer to if i needed to access it in future reference. t
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Customer Service
@wriley18 I think they are giving it the attention it deserves. Which should speak loudly to all of us as customers.
Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)
Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end
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@user_w8r1sh, thank you for reaching out. I understand you’re experiencing an ongoing issue with your X1 DVR and NBA League Pass subscription, and I can see why you’re requesting additional technical assistance. I’d be happy to revi
DVR and NBA League Pass
Dear Xfinity Advanced Technical Support, I am requesting technical assistance and escalation of an ongoing issue involving my Xfinity X1 DVR and NBA League Pass subscription. Account and Equipment Information Service: Xfinity Cable Television and Internet Subscription: NBA League Pass through Xfinit
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DVR and NBA League Pass
Dear Xfinity Advanced Technical Support, I am requesting technical assistance and escalation of an ongoing issue involving my Xfinity X1 DVR and NBA League Pass subscription. Account and Equipment Information Service: Xfinity Cable Television and Internet Subscription: NBA League Pass through Xfinit
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Customer Service
Hey @imjustdave, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the DVR Playback issue you may be experiencing. Do you happen to notice the issue when playing content that is stil
DVR recording audio drops in and out on TV Box
DVR recording audio drops in and out on TV Box. My cable box updates and restarts daily. We do not experience audio issues while watching live shows or on demand shows. Audio only drops in and out while watching DVR recordings. I downloaded Xfinity streaming APP to my cell phone, watched same record
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I am honestly not happy that xfinity did not replace my DVR with a DVR. It was a significant downgrade going to the XiOne and the XG1v4 would be similar to what I had. Can you please mail me a XG1v4 and I will return the XiOne. Your atte
How do I order an XG1V4
My DVR was recently replaced with an XiOne wifi based box that does not have live rewind. I would like to swap it for an XG1V4. Can you please send me one.
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Welcome to the community forums, and thanks for reaching out, user_o1bz35! We'll be sorry to see you go, but we can absolutely help with getting your account squared away. Please send us a direct message with your full name, name on the account (if d
Request to Cancel Xfinity Service Without Callback
I am requesting immediate cancellation of my Xfinity service. I have already attempted to cancel through the automated chat assistant, but was directed to schedule a callback. I would like to complete the cancellation in writing without a phone call. Please have an Xfinity representative assist me t
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Request to Cancel Xfinity Service Without Callback
I am requesting immediate cancellation of my Xfinity service. I have already attempted to cancel through the automated chat assistant, but was directed to schedule a callback. I would like to complete the cancellation in writing without a phone call. Please have an Xfinity representative assist me t
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Customer Service
@user_ev7m6w We hare happy to have helped you with your account changed today in regards to your landline phone service. The Xfinity team is always here to help. Have a great night!
Unable to remove unwanted Xfinity Voice service or lower my internet bill
Hi! I recently signed up for Xfinity internet and I'm having trouble understanding my bill and making changes to my plan. I live alone in a one-bedroom apartment and only need basic home internet for streaming and everyday use. I originally signed up for 500 Mbps internet at $45/month. However, my O
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@user_x70z8b We can take a look at your plan and go over those charges with you. Can you please direct message me your first and last name along with your full service address so I can assist you further?To do so, click on the chat icon located at t
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Dispute over a single - day roaming charge of $1908
I am filing a formal complaint against Comcast / Xfinity Mobile regarding unreasonable and unexpected pay-per-use international data roaming charges totaling $1,908.65 assessed on my account, followed by an improper service suspension and forced payment plan arrangement without my agreement. 1. Back
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