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I need to cancel my subscription Zackary Ganter 605 Milwaukee Ave NW Grand rapids MI 49548

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Xfinity Mobile Promo

I added a mobile line to my Xfinity account in October, it was supposed to be “free” for a year. Except every month I have gotten a bill for $40 plus tax. Every month I call customer service and they credit my account and tell me that the issue is solved - but it keeps happening. I called twice abou

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Erroneous billing for promotional cellular line

Hello! I started cellular service with xfinity last November using home internet promotion, which covers the $40 monthly charge of the unlimited line. Last month I began to notice a recurring charge on my cellular account, at $42.44 monthly. Billing break down indicate that the $40 promotion credit

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Service Down in Nashville Despite Power being restored

I need internet service restored for my home and the internet wire reconnected to the house after the ice storm in Nashville. I have had power turned back on for almost a week now. I cannot call and talk to anyone since an internet outage is detected for my account.

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Internet bill

Want to know what my bill is

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Gigabit Pro (x10) Fiber Service Availability

Currently a Gigabit Pro (x10) customer, but I'd like to find out if the Gigabit Pro (x10) fiber service is also available at a secondary residence.

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Same thing happened to me but instead of sending a “9”, I sent a “0”. Previously I have given him a “7”. I am now looking for a new service provider

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Xfinity Survey Scam - Internal Employees manipulating Survey Scores by lying to customers.

I've been having internet connectivity issues for the past couple of weeks. I've had 2 technicians out to my house already and need another one to come out because I'm still having issues (Xfinity can see the problems on their end when I call in). Today (Sunday at 10:11 AM) I called in and scheduled

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Service soft disconnected after payment arrangement

An agent helped me schedule a payment arrangement to avoid disconnect and my Internet was still disconnected. Now an agent tells me that they see the arrangement but unfortunately there's nothing they can do.

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Forum account not wanted

I created the community forum account thinking I was signing in to my email. Please delete this account. I am unable to find out how to unsubscribe option that I can find. Thank you in advance!

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Have gotten the same messaging. No sign of Xfinity workers in the area. Xfinity has been down for 2 weeks with power restored a week ago. Work, Super Bowl, Olympics, you name it…all blacked out. Disgraceful service for an expensive service!!

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Xfinity outage in Nashville

I have been without Xfinity since last Friday due to the ice storm in Nashville. My power was restored last Friday. Continually, Xfinity has claimed to be working on restoring Internet, yet we continue to remain without it. We were sent an alert days ago claiming it would be restored yesterday Febru

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Cancel my subscription

I want to cancel my Xfinity WiFi subscription

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@XfinityVianney​ same here have reached out in every way possible & they all just transfer me around & i get nowhere & give up.  SO frustrating when all we r trying to do is pay our bills!!

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Unable to load payments page on Xfinity - keeps giving error (something went wrong)

Unable to load payments page on Xfinity - keeps giving error (something went wrong) "Looks like something went wrong Please reload the page and try again" Tried diff browsers, computers, diff times of day , diff links, nothing works, its done by comcast at server end, they need to fix the issue

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user_xdmab1, thanks for sharing. That does not seem right. Have you attempted to use this website? https://www.xfinity.com/bill-pay  

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Unable to load payments page on Xfinity - keeps giving error (something went wrong)

Unable to load payments page on Xfinity - keeps giving error (something went wrong) "Looks like something went wrong Please reload the page and try again" Tried diff browsers, computers, diff times of day , diff links, nothing works, its done by comcast at server end, they need to fix the issue

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Cancel Service.

I need to calcel service and confirm that I won't be charged for the full month tomorrow.

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after i click make payment in app (or on website) it gives error (everything else in app works). & when call automated payment line it says option not available

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Unable to load payments page on Xfinity - keeps giving error (something went wrong)

Unable to load payments page on Xfinity - keeps giving error (something went wrong) "Looks like something went wrong Please reload the page and try again" Tried diff browsers, computers, diff times of day , diff links, nothing works, its done by comcast at server end, they need to fix the issue

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I am incredibly sorry that you’ve had such a nightmare experience. It is beyond frustrating to spend hours explaining exactly what you want, only to have the opposite happen @user_rf74c2. Since your account is currently in a state of limbo, I'l

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Horrible experience

I am so upset , First of all I used your instant messaging to find a new plan , all these homes being guy wanted to do was talk about phone service which we do not need , He said he would reduce our bill by ten dollars .. not great but said ok . I look to find my bill got raised .. so I called back

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Horrible experience

I am so upset , First of all I used your instant messaging to find a new plan , all these homes being guy wanted to do was talk about phone service which we do not need , He said he would reduce our bill by ten dollars .. not great but said ok . I look to find my bill got raised .. so I called back

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@XfinityQuemekia​ Thank you :)

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Cancel internet service

Hello, we just had fiber installed so I need to cancel our service.

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