Trying to update my internet plan and remove tv, as i don't use it, and it won't let me remove tv or proceed with only internet to complete the change. It tells me "please select a service to replace each service in your plan." Don't want to keep throwing money away.

Unable to activate my peacock subscription. It will not allow me to use my email address as I currently have an account active

I have been trying to cancel my service for weeks. I have returned my equipment and have the receipt and was told during chat conversation that my service was suspended. I have been charged for a new month which is incorrect - I want to make sure that is cleared up / adjusted and that I am not charg

Hi, I’m hoping the support team here can help since phone/chat agents haven’t been able to resolve this. We moved to a new address 2 years ago and have had working Xfinity internet since, using our own Netgear modem. Today our account was showing as inactive — I was told the original account was nev

It doesn’t even work with me and I paid 10 dollars for nothing. I was in such a rush that I accidentally used a Comcast email that I have no access to. And the assistant is no help either.

Hello, my account shows a return request for an Xi6 device, but I never received or used an Xi6. I selected that I would use my own equipment when placing my order. I also cannot access my Order Summary. Can an Xfinity representative please help me review my order and equipment records?

Starting since this prior Sunday (7/26) the internet in my neighborhood has been very flaky with repeated outages reported by xfinity. I've already had a technician come out and visit on Wednesday and they said everything looks good on their side. Speaking with my neighbors they all have Xfinity as

This is the second time. I claimed the rewards( $10 Domino's egift card & $10 Amazon book shelf). This is horrible. I have been a long time customer. I am a Diamond member. I would like my rewards. Please send me my e gift card and code for the Amazon bookshelf. I am very disappointed and upset over

I am installing a customer-owned Netgear Nighthawk combo. The downstream light is solid white, but the upstream light is blinking. Phone support keeps reading a script to send a physical technician out, but the cable line is alive, I need a Tier 2 / Digital Care agent to look at my account profile a