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New App
New app is TERRIBLE, especially for those who record programs. There is no way to see scheduled recordings, dates recorded, or storage limits. The recently watched feature is gone. The fast forward is shorter and frustrating to use. Even the guide is difficult to use. BRING BACK THE OLD APP WITH ALL
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Xfinity Stream Website
Formal Complaint: Misrepresented iPhone Promotions, Conflicting Sales Information
I am requesting an executive-level investigation into my experience upgrading to an iPhone 18 Pro Max through Xfinity Mobile. What should have been a straightforward transaction became an unnecessarily frustrating and time-consuming experience involving multiple promotional discrepancies, conflictin
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Customer Service
Updated Streaming app
Wow this is the worst. I can’t even use it. I do t wanna have to pay for my streaming apps to watch show that I record.
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Xfinity Stream App
This update made no sense at all. They need to go back to the old ones. I couldn’t find Nashville 911 because they listed the name of the episode instead of Nashville 911. How in the heck was I supposed to know what that was?
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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Your new mobile
When I cast to my TV when I change shows, it doesn’t go to the TV it just plays on my phone. The last app gave me options to delete a whole series. This one doesn’t.. Also, when I’m watching and I leave the screen, I can’t get back to it to find which show I’m watching. It doesn’t even have a counte
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Xfinity Stream Website
The bot response still says that favorites are available on mobile devices which is an absolute lie.
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
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New streaming app
Worse upgrade I have ever had to any device. Instead of adding cool new features they removed many of the existing ones. No filters, no favorites meaning have the scroll thru hundreds of channels you have zero interest in the find the one you do. No scheduled recordings feature. No red dot for anyth
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Xfinity Stream App
I agree with these negative comments about the new Xfinity Stream UI changes. My biggest beef is the removal of the filter to limit to HD only. I often use the "Live TV" channel guide and having to scroll through all the SD channels to get to the HD
The new format for xfinity cable
I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa
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I hate this version of the app for all of the above reasons. Not an improvement in any way.
New App sucks
Just off the top without researching further….. -scheduled programming gone -smart resume gone -ability to look beyond 1 week gone -On Demand gone -My list gone -if you stop during a program, then go back to complete watching, it restarts to the beginning again. - FF & Reverse are only 10 seconds ea
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cancel my Xfinity service
Please cancel my Xfinity Internet and all remaining Xfinity services effective today. My Xfinity Voice number has already transferred to Red Pocket. Please handle this through private messaging and confirm the disconnect date in writing. Xfinity Assistant only offered a callback.
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Customer Service
Hot garbage app
Ipad app updated without prompt. I will change that setting. New xfinity stream app is hot garbage. Can't see live channels based on my favorites anymore. Go to recordings and the names of the shows/recordings are missing. Skip thru commercials is gone. Skip forward 30 seconds is gone. This is why N
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Xfinity Stream App
…and another thing…even if I know the channel number or name I want to watch, I don’t see that there is anywhere to enter that information. The search function is not for channels or networks, only show titles. Terrible update! Please revert ASAP!
Favorite channels
I had all my favorite channels saved on my iPad. The new menu doesn’t allow me to filter by favorite channel. The new guide view layout shows only a few channels per screen. Since, I don’t know and cannot remember any of the channel numbers for my favorites, do I have to scroll though 100 screens of
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The Ark s03e05 "It All Happened So Fast" is NOT available on demand
Syfy's The Ark s03e05 "It All Happened So Fast" is NOT available on demand. All episodes of season 3 are available except episode 5, and they are scheduled to be available until July 2027.
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On Demand
I thank you for your response. Hopefully we can resolve and implement some of the previous features. Looking forward to continuing correspondence.
New App sucks
Just off the top without researching further….. -scheduled programming gone -smart resume gone -ability to look beyond 1 week gone -On Demand gone -My list gone -if you stop during a program, then go back to complete watching, it restarts to the beginning again. - FF & Reverse are only 10 seconds ea
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Meant to say “the screen is obscured during pause and long after play restarts”.
New streaming app wasn’t ready for rollout!
So many problems! No resume (restarts from beginning). screen occurred on pause and for long time on play fast forward/back. Fast forward/back is only 10s each way (was 30s/10s). Should be user configurable. Favorites gone. Missing recorded programs. Please revert back to old streaming app until the
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Meant to say “screen is obscured on pause and for long time on play fast forward/back.
New streaming app wasn’t ready for rollout!
So many problems! No resume (restarts from beginning). screen occurred on pause and for long time on play fast forward/back. Fast forward/back is only 10s each way (was 30s/10s). Should be user configurable. Favorites gone. Missing recorded programs. Please revert back to old streaming app until the
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Made a great app into an almost useless app. No way to view scheduled recordings, guide lacks a favorites filter forcing you to scroll through tons of useless channels, has very old “favorite” shows. Totally frustrating. Can’t use it anymore.
HORRIBLE Xfinity Stream App Update
Quite literally the worst app update they could have done. Can’t see what shows I have recorded (who care about episode names), can use smart resume AND got rid of the 30 second fast forward function. Also just one of the most unappealing UI interfaces I have seen. Fingers crossed they get rid of wh
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New Xfinity Streaming App
Absolutely useless … bring back the scheduled recording feature
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Xfinity Stream Website
amc+ page cannot be loaded
Hello, I am having an issue with the AMC+ app on my xfinity box, where it will not load the AMC+ app. It loaded once, but since then it keeps giving me an error, stating "page cannot be loaded" and this happens with any show. We have a subscription setup directly to AMC+, and it works on other devic
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Xfinity App
I agree. Where are my schedules recordings and the smart resume? It freezes where trying to forward. 10 seconds takes 30+ clicks to get past commercials. It also will say sign in failure. Stop changing things that were just fine. I do not have all th
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iOS stream app update is TERRIBLE
Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!
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