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What is the site to redeem the code? I have my code but don't know where to redeem and you can't access it since all tickets are gone.
Free universal tickets
While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE
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Misleading membership perks promotion
I was browsing my Xfinity membership perks and came across what looked like a great deal: “Save $300 on a new phone” from Xfinity Mobile. I redeemed the offer and got a promo code with checkout instructions—but when I tried to use it, I got an error saying no items in my cart qualified for the disco
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Devices
I received my "invitation" to transfer two days ago. If I decline now, will I have the opportunity to "accept" when Comcast decides later to completely shut down emails, or will I permanently lose my comcast.net email address because of not acceptin
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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No, it’s in the completed section now instead of the active section and there is no shipping information.
Team USA Puzzle
I successfully redeemed the Team USA puzzle reward on March 12th and it was supposed to be mailed to my home address, but it hasn’t arrived yet. When can I expect it?
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@XfinityBrianH Can I use another email client after I just made the switch to yahoo? I find more spam and the requirement to upgrade and pay to get rid of ads is not a positive! If I can't switch back, you should have made this abundantly clear in t
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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Good evening, @solarium! That's awesome that you were able to redeem a Team USA puzzle through your Xfinity Membership rewards! If you log into your membership page, https://www.xfinity.com/membership, do you see further information listed about when
Team USA Puzzle
I successfully redeemed the Team USA puzzle reward on March 12th and it was supposed to be mailed to my home address, but it hasn’t arrived yet. When can I expect it?
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Good evening @geraghty590, and thank you for reaching out on our Community Forums with your question about streaming services during a seasonal hold—that’s a great question! Your streaming services will remain active while your account
Streaming services anf seasonal internet access mode question...
Diamond Xfinity member just jumped to 2 GB internet streaming bundle question.. Okay so I have xfinity in my Florida condo, however ii live in NY. With Xfinity Disney and Hulu (with ads) is included and so is peacock (with ads)... I would like to upgrade both to ad free... HOWEVER I plan on putting
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Team USA Puzzle
I successfully redeemed the Team USA puzzle reward on March 12th and it was supposed to be mailed to my home address, but it hasn’t arrived yet. When can I expect it?
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Customer Service
OP here - same thing happened to us today again at same exact time. 10:17PM Central.
Regional Routing Fault: MN/WI traffic detouring through Denver/San Jose (ibone bypass)
Issue Summary: I am located in the Roseville, MN / Wisconsin node. I am experiencing a "tromboning" routing issue where traffic destined for the East Coast (Chicago/DC) is being sent to Denver and San Jose before returning East, adding 60ms of unnecessary latency. Proof of Local Low Latency (Chicago
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Thanks for your comment, user_qt4vxt. I'm sorry to hear your lineup is in Spanish. Have you tried switching the language? For more information on how to do this, you can visit us HERE.
Service Address Zip Code is wrong
The zip code on the service address of my account is wrong. It's showing 64144 and that is incorrect, the correct zip code is 64083. How do we get this corrected in your system so the billing information matches the service address?
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I asked technical to reproving my cable box they sounded like I asked if Einstein was there
Service Address Zip Code is wrong
The zip code on the service address of my account is wrong. It's showing 64144 and that is incorrect, the correct zip code is 64083. How do we get this corrected in your system so the billing information matches the service address?
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Not bliss my zip code is 32958 not Orlando
Service Address Zip Code is wrong
The zip code on the service address of my account is wrong. It's showing 64144 and that is incorrect, the correct zip code is 64083. How do we get this corrected in your system so the billing information matches the service address?
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I’m in Sebastian 32958 the tv is Orlando
Service Address Zip Code is wrong
The zip code on the service address of my account is wrong. It's showing 64144 and that is incorrect, the correct zip code is 64083. How do we get this corrected in your system so the billing information matches the service address?
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My programming is in Spanish with a totally different line up since your people fixed the area. My remote cannot get my old line up it’s from bliss county
Service Address Zip Code is wrong
The zip code on the service address of my account is wrong. It's showing 64144 and that is incorrect, the correct zip code is 64083. How do we get this corrected in your system so the billing information matches the service address?
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ggeinec Thank you so much for reaching out for help with your equipment upgrade questions after receiving a member offer. I will try to make sure I address each one of your concerns, but please let me know if I left anything out. Will t
Eligible for a free equipment update
Comcast has been sending me "You are eligible for a free equipment update" messages. For several years I have been running with modem Arris TG1682G (in bridge mode with my own router), DVR Motorola RNG200N, and the 300 Mbps plan with HD service. I like the current 'old' TV guide and I use the DVR a
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Hello user_vt8wyq, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I would like to assist you, to do that, I will need some account information best kept private. Please send our team a direct me
Bill incorrect, address incorrect and customer support not responsive
My bill is $220+ dollars and I've had service for 9 days. It took weeks to receive my gateway and weeks after that to get a line ran into the apartment for use. My account is only suppose to be the 300mbps package and it's claiming to be more in the app. I can't change my passwords without receiving
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Good evening, @user_3wg22o! I understand you need assistance with getting your modem back online after a power interruption. Nice job resetting the modem. We like things to be at your fingertips so the Xfinity app can be very handy in this situation.
Service interuption
Our power momentarily went out now our xfinity service is out. I’ve tried to unplug and replug in the power cord
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I had this same issue at first and it was resolved a few days after this original post was made, but as of April 23 10:20PM CST the issue has come back. When I run an MTR test to oldschool22.runescape.com traffic goes to be-39841-cs04.1601milehigh.co
Regional Routing Fault: MN/WI traffic detouring through Denver/San Jose (ibone bypass)
Issue Summary: I am located in the Roseville, MN / Wisconsin node. I am experiencing a "tromboning" routing issue where traffic destined for the East Coast (Chicago/DC) is being sent to Denver and San Jose before returning East, adding 60ms of unnecessary latency. Proof of Local Low Latency (Chicago
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I am having the same issue. Tried everything and nothing works. Keeps telling me to renew my old subscription then trying to charge my bank account
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apple tv subscription not activating
The same problem I see hundreds of other people having. I signed up for the bundle and was able to activate peacock, Netflix, Hulu, Disney - all with no problem. When I first tried to activate Apple TV we had an account/subscription. That account subscription is now ended - yet when I click on the a
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