On Tuesday, September 15, Xfinity notified us that they were doing service upgrades in our area ([Edited: "Personal Information"]). My internet was working fine before that. That Tuesday evening, after they notified me that the work for the day was completed, my internet would not come up. The gatew

Received a free security camera via a recent August Xfinity Membership Benefit. Not sure if this is also a free service that I use to activate and use the camera or do I need to purchase an additional service. Obviously, do not want to purchase additional services on my already larger bill. The encl

Hi, How do I go about having an old Comcast line removed from my house to the pole?

Cannot sign in, my account will not allow access

I purchased the Odyssey on demand tonight. The movie provided is a "mock-buster" it is garbage and not what I was looking for. I would like a refund

My 1-year student promotional rate recently expired, and my internet bill increased from $50/month to $100/month. I'm still a student and would like to continue with Xfinity, but I can't afford the new rate. I'd like to see whether there are any current student, loyalty, retention, or other promotio

Oh yes I'm trying to watch TV on Xfinity stream but every time I try to do it it tells me screen monitoring turn off

We have 2 valid lines for monthly billing and are being charged monthly for a third which is not valid. I've called every month for a year, and no one at the entry customer support or 2nd (supposedly management) level has been able to successfully credit all the over charges and remove these from fu

I need to have an Xfinity cable line relocated because we are doing construction on the property. The utility pole is staying, but the Xfinity cables are directly in the way of the construction. I need a construction/line relocation ticket and a technician to come out and evaluate the relocation. Ad

Hello, I haven’t used this in a while.I’m having trouble with updates. I’ve been waiting on contractors to come in, and lay down a line, plus bury it. The utility companies have already been here, but there’s been no word anymore. We are close for it to hit 14 business days. Don’t want this to get t

hi i live at [Edited: "Personal Information"] i was sending this message refering to the wfi box i just purchased i was wondering how long is going to take for you guys to get it here at my address ?

"Xfinity utility wire hanging dangerously low over private property at [Edited: "Personal Information"] in North Shores community. I have called Comcast 5 times over the last 6 weeks and Comcast has ignored 5 service tickets. Construction at sight. Very dangerous.