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Unable to get Peacock access on other devices with xfinity

Hello, unable to access peacock on my other devices, when I log in with my xfinity log on- on peacock it recognizes the email address but not the password. the xfinity log- says that peacock is activated but it won’t allow access when I’m on my iPad, only thought the tv set cable box. Please advise.

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Canceling HBOMax

I would like to cancel my HBOMax subscription through Comcast in order to sign up directly in order to get the $2.99/Mo. Black Friday deal they are offering right now.

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How To get Alerts About Upcoming Outages

For the past few months about once or twice a week around at around 1 to 3:30 in the morning my internet will cut out due to a network improvement, and the first time it happened I got a notification by text that it was going to happen and roughly when and how long it was expected but since then I h

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Yes, I am still having issues. The recording that does not show up on the Stream app is usually an NBA game airing on NBC Sports Bay Area. The strange thing is that I also record the postgame show that immediately follows the game on the that same ch

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Stream App Not Showing All DVR Recordings

Hi, I'm having an issue with my DVR recordings not appearing correctly in the Xfinity Stream app. Previously, all recordings were showing as expected, but after some recent account adjustments, most of them have disappeared from the app. My DVR currently shows 139 recordings and is about 80% full. H

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Is this normal and acceptable? Why is customer service so terrible? Does Xfinity train their employees this way?

Uncorrected Inactive Equipment Charge: Xfinity failed to remove and continued to charge for Inactive Voice Modem equipment for $\mathbf{11}$ consecutive months (Jan 2025 – Nov 2025 service periods). Redundant Service Overcharge: Xfinity charged $\mathbf{\$25.00}$ per month for xFi Complete for 12 mo

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Poor support and customer service

Over the last year we have had two serious issues with Xfinity support and customer service. Earlier this year we had internet problems and it took several days, multiple calls, replaced equipment, and several tech visits to resolve. The last tech fixed it in about 10 minutes and said it was a simpl

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Hey there user_7ptzk8, thanks for reaching out through our community forums! I'd be concerned if I hadn't received a promised credit too, I apologize that it hasn't come through. Our team would be more than happy to look further into this with you! P

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Equipment return credit

I was promised a $150 credit via email after returning my equipment. The email stated I would see it posted on my account within 24 hours. That was on November 6th it’s now December 2nd and my bill is due. I’d like to apply my credit towards my bill.

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Equipment return credit

I was promised a $150 credit via email after returning my equipment. The email stated I would see it posted on my account within 24 hours. That was on November 6th it’s now December 2nd and my bill is due. I’d like to apply my credit towards my bill.

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Have not tried but it is working now. Not sure what the fix was on my end because I did not do anything

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Cannot get to .mil

Same issues as these: https://forums.xfinity.com/conversations/your-home- network/having-issue-accesing-mil-websites/ 6769b108702e6f4793670a41 https://forums.xfinity.com/conversations/your-home- network/military-websites/ 68c2fce1a45b63166e500793 Tried on four devices and connected to cell Hotspot a

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Previous Xfinity account not cancelled as requested, now with overdue bill.

I called customer service months ago who told me they had taken care of it but they did not.

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I have the same problem as Quinn12. I have the xFinity App on my iPhone but can no longer use it because it is now deemed incompatible - unable to update since cannot upgrade to iOS 17. I will not be forced by Xfinity to buy a new phone so what do I

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Can't access gateway login page at 10.0.0.1

Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus

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Hey @user_tvk75n. Thank you for visiting our official Xfinity Forums Community support page. Have you had a chance to visit our Upgrade your Comcast.net email experience to Yahoo Mail support page for information on the email transition experience?

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Transition from Comcast to Yahoo Email

I use Xfinity Connect to receive my email. I have 3 Comcast email accounts. The landing page on Xfinity Connect shows the invitation to change to Yahoo email. I hit the link to "get started" and am prompted enter my Comcast email and password. However, this activity goes nowhere. Nothing comes up as

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Good evening @user_n0kwt0, and thank you for reaching out on our Community Forums, we appreciate it. I see that you stated you made a payment arrangement but your service has not been restored yet. We'll be happy to get your account pulled up to see

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Service isn’t restoring

I was told to set up a payment arrangement to restore my service but it still hasn’t been restored it’s been over 8 hours and I did everything they told me through the chat bot I can’t contact a actual person to have my service turned back on I work from home but if I can’t work I can’t pay my bill

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Service isn’t restoring

I was told to set up a payment arrangement to restore my service but it still hasn’t been restored it’s been over 8 hours and I did everything they told me through the chat bot I can’t contact a actual person to have my service turned back on I work from home but if I can’t work I can’t pay my bill

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Can't sign into Xfinity Home

I have been having this problem all year. I have the Xfinity Home app on my Android phone. I don't use this app. that often -- mainly when going on vacations. After I am logged in for a couple weeks, it disconnects and I can't log in again. I go to log in, and after I press the "Sign In" button, it

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For what I am paying there should be a simple solution to the question, "what channels am I paying for?" Worst customer service ever!!  No wonder no one likes your business!

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Is there any way to get a list of what channels I'm paying for?

The channel lineup page lists every channel *available* but not which channels I'm paying for, despite that being a pretty important part of the contract.

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Request for Direct Forum Access — DOCSIS 3.1 OFDM impairment (Arris SB8200)

I’m having DOCSIS 3.1 OFDM impairment that needs line tech support. I cannot access the Direct Forum (404 error). Please escalate my thread and allow Direct Support access.

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i am unable to cancel my current subscriptions with Peacock because there are no option for me to cancel, and the subscriptions had expired few years back.

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Your Xfinity account is already linked to another Peacock account PPG_0017_0bea9fc

Tried to connect my xfinity account to peacock, but it keep saying "Your Xfinity account is already linked to another Peacock account" Where can I unlink this "another Peacock account"? Tried to ask live agent but it's not helping I did some search and it seems this is an ever lasting known issue: h

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