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Thank you for the explanation.
lost premium channels after cable card pairing
After a lengthy process to get my TIVO paired with a legacy cable card, we got all our channels except for our premium channels. The message is to call our cable card provider. The customer support line says that the software cannot handle cable card anymore. I do see that problems with losing the p
Question
@user_3h73oh, thanks for taking the time to post on our Xfinity Community Forums page. I'd like to do everything I can to help, please send a direct message including your full name and service address, and we can get started anytime. How to Send U
Wifi Cancel
Called last month to cancel this months service - still not cancelled. How can I go about this? Thank you
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Yes, we all need to call Xfinity to get them to negotiate with ESPN/Disney to restore NFL Network, NFL Redzone or we are going to walk and go with another TV company
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
user_4i6wp9, Thank you for reaching out. I would need to review the account to check eligibility and notes to get us more clarity. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the cha
12 month installment plan
I signed up for the installment plan on the xfinity app and it made me pay a minimum fee I paid it and now xfinity is saying I can’t do it , btw my service was off when I did it and they turned it back on soon as I paid the minimum fee so I thought I was good to go , come to find out I wasn’t it was
Question
Wifi Cancel
Called last month to cancel this months service - still not cancelled. How can I go about this? Thank you
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Billing
I'd like to cancel my service
Hello, I'm moving and want to cancel my existing xfinity internet service. I do not have any rented equipment or other services like xfinity mobile. I have already double checked that the place I am moving to does not offer xfinity internet, so the only option I am interested in here is cancellation
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Your Home Network
DOES ANYBODY ANSWER THESE FRIGGIN QUESTIONS? OR DOES XFINITY JUST IGNORE UTS CUSTOMERS CONCERNS AS USUAL
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
That describes exactly what I am going through
ESPN Unlimited won’t work
https://forums.xfinity.com/conversations/channels-and-programming/espn-unlimited-wont-work-despite-being-actived/6a67c7a8e768fbe286dd8101
Question
ESPN Unlimited won’t work
https://forums.xfinity.com/conversations/channels-and-programming/espn-unlimited-wont-work-despite-being-actived/6a67c7a8e768fbe286dd8101
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Customer Service
SO IF YOU PAY EXTRA FOR THE "SPORTS PACKAGE" WITH XFINITY.. PART OF WHICH IS THE NFL NETWORK... WILL XFINITY REDUCE YOUR MONTHLY BILL UNTIL THE DISPUTE IS SETTLED OR SHOULD YOU JUST GO TO THE DISH NETWORK WHEN NFL SEASON BEGINS ????
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Hello @user_wlbowm, and thank you for reaching out on our Xfinity Community forums and for sharing your thoughts and experience with us. We can absolutely understand how frustrating it is to experience daily internet interruptions, especially after h
Internet outages
My internet has been going off daily for hours. I have lived in the same place for 8 years, I have never had a problem with my internet until the last 2 weeks. [Edited: "Inappropriate Language"] is going on!? As soon as my area gets another carrier, Im done!! I pay for this [Edited: "Inappropriate L
Question
12 month installment plan
I signed up for the installment plan on the xfinity app and it made me pay a minimum fee I paid it and now xfinity is saying I can’t do it , btw my service was off when I did it and they turned it back on soon as I paid the minimum fee so I thought I was good to go , come to find out I wasn’t it was
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Billing
X15 remote
I can’t enter the pairing code. I’ve unplugged the box for 30 seconds, replaced the batteries and even tried another x15 remote. I stand directly in front of the box and I still can’t enter the code using the remote I want to pair
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X1
Thank you for that confirmation. Are you able to access your email from your Xfinity app or at the Xfinity.com site? Have you gone through the migration over to Yahoo?
My email account can't fins it
HaD the app for my email clicked it and my emails came up. My email account is not working I had outlook as my email accounts
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Samsung Cell phone S20 FE G
My email account can't fins it
HaD the app for my email clicked it and my emails came up. My email account is not working I had outlook as my email accounts
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@user_qgi10q Thank you for reaching out here on Forums! This makes us so HAPPY TO HEAR. I am glad that you've had a more positive experience with us. Our goal is always to strive for improvement.
Great customer support
Got on live chat with Shivam, and was very helpful, and the initial schedule was four days out, and he went out of his way to reach out to his supervisor to move up the appointment, because he knew how urgent it was for us to get Wi-Fi.
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Technician left without resolving issue and marked appointment canceled
Technician left without resolving issue and falsely marked appointment canceled We had a scheduled technician appointment today for an unresolved internet/equipment problem. The technician arrived but could not fix the issue. He told us he was going to his truck to call his supervisor. Instead, he l
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Your Home Network
Visual Voicemil app not working, but voicemails available in Phone app
I have issues with the Visual Voicemail app for about 3 years. First on my last phone (S22 Ultra) and now on a Samsung Galaxy Ultra S26. I've had Xfinity Mobile service since June 2017 and am now on my 3rd Samsung Galaxy phone. And I currently have the Premium Unlimited service. What happens is the
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Network
user_eefd3b thank you for using the Xfinity Community Forums page to reach out today. Let's see what we can do to assist you with your ESPN unlimited related concerns. Can you first share with us the troubleshooting steps you have already attempted?
XfinityMarcus
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ESPN Unlimited won’t work
https://forums.xfinity.com/conversations/channels-and-programming/espn-unlimited-wont-work-despite-being-actived/6a67c7a8e768fbe286dd8101
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