Xfinity Community Forum

No worries at all thanks for letting us it was repaired that's the most important thing! With that addressed, was there anything else at all we could do or answer to help out?

XfinitySeth

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2 minutes ago

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Fire Destroyed Street Box

A small fire destroyed our apartment complex "green box." How long does this type of repair typically take?

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Sorry for letting this sit. It was repaired overnight. I was concerned it was going to take much longer.

user_o12urp

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6 minutes ago

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Fire Destroyed Street Box

A small fire destroyed our apartment complex "green box." How long does this type of repair typically take?

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@user_wg2q89 Since the issue is isolated to the Linux, have you attempted to reach out to the manufacturer directly?

XfinityLinda

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32 minutes ago

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I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

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@XfinityVianney yes

user_cbicx3

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40 minutes ago

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I’m not receiving the PIN text message for transfer to another carrier

I’m requesting to cancel my account and transfer my number, but I don’t receive any text messages from xfinity. not even verification codes. this is absolutely ridiculous and I’m not able to even login to my account anymore.

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I only have the xfinity gateway, and the issue is only on my linux machine. my other devices (macbooks, iphones) are working normally

user_wg2q89

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41 minutes ago

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Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

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I have had this issue with crunchyroll on my xi6 boxes 2 of 3 won't work, i honestly won't try it on my 3rd box. I swapped 1 box and it worked for 2 nights but night 3 app error 04277. Again

user_fdfgxd

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50 minutes ago

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Crunchy Roll app Not Working.

For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?

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access my email

why do you send me to ur xfinity community forum every time when i go to get my e mail?

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Email

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We still have your ticket open and our engineers are still working on your issue at this time. We do appreciate your patience with this matter.

XfinityDuron

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1 hour ago

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Poor reception

I am only getting one or two bars are home. I narrowed it down to about .75 miles north or south of me. I checked the Verizon map and it doesn't show any problems. Is this just a hole in reception?

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Accepted Solution

Thank you for working with us here on our Community Forums @user_i9e6on, we truly appreciate it! I’m glad we were able to address your account concerns. If there’s anything we can assist you with in the future, please don’t

XfinityAlyssaA

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1 hour ago

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Installment plan after suspension didn’t restore service

My service was suspended today and I did not have the full amount they were asking for to restore. When poking around the payment page I saw an installment plan option that I opted in for with $50 due today. I paid my literal last $50 that I worked all day for to restore service and it still says I

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Good evening user_yfzqzb, and thanks for taking the time to share your recent experience while making package changes. Above all, it's never our intention to mislead or confuse you on any changes you're trying to make, and we always want to make sure

XfinitySeth

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1 hour ago

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Please Help

I called today at 10 AM Today with questions about my bill as the price had recently changed. I started by explaining how I was actually happy with my level of service-internet speed and channels. I was just wondering if there were any additional promotions that could be applied because I was not ha

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Written cancellation refused via chat — overseas account holder, no US phone, 40+ minute chat with no resolution

Requesting Digital Care Team assistance with a cancellation that was refused via Xfinity chat support today, after a 40+ minute session in which the floor agent and his stated supervisor were unable to action the request. Account holder situation: I am currently overseas with no US phone number avai

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Your Home Network

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user_pa111m Great question! You can access your Xfinity services while traveling in a few ways: Xfinity Stream App: Watch live TV, On Demand, and DVR recordings from your phone, tablet, or laptop Browser Access: Log in at the Xfinity Stream w

XfinityDilary

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1 hour ago

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Access to Xfinity when traveling

How to access Xfinity when traveling

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Hey there, @user_1voijk, thanks for reaching out through Xfinity Forums. I would be happy to help you with your billing details. Can you please send us a Direct Message with your full name and your full address? To send a "Direct Message" to Xfinit

XfinityJeniece

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1 hour ago

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Why billed for tv when it was cancelled on 4/20

I canceled tv on 4/20, but my may bill has tv service listed. Why?

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Access to Xfinity when traveling

How to access Xfinity when traveling

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Sign-In and Account Management

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Please Help

I called today at 10 AM Today with questions about my bill as the price had recently changed. I started by explaining how I was actually happy with my level of service-internet speed and channels. I was just wondering if there were any additional promotions that could be applied because I was not ha

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Customer Service

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Hey @user_z3o2tv! Thanks for taking the time to reach out via our official Xfinity Forums Community support page. I am sorry to hear you want to discontinue services. We would be more than happy to help review the account and see what options are ava

XfinityDemitrius

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1 hour ago

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Cancel services

I want to cancel my service

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Nice to know it is a problem elsewhere! I have not found a solution and Comcast support has only bounced me around to no avail. If you figure it out, please share!

user_2lm590

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1 hour ago

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Email going to Spam folder that isn't Spam

My husband's work email is going to my Spam folder and for the life of me I cannot reverse this action. I have marked it as "Not Spam" and created two separate rules (four total) on the Comcast side and on the Outlook side but nothing works.

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No, the team from Verizon or the team I sent a direct message hasn't contacted me in the last several days. That means that I am now looking for another carrier since neither can tell Why I get poor reception.

Jackson59

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1 hour ago

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Poor reception

I am only getting one or two bars are home. I narrowed it down to about .75 miles north or south of me. I checked the Verizon map and it doesn't show any problems. Is this just a hole in reception?

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Continued buffering

Why is my streaming service buffering all day everyday? Netflix does not buffer only xfinity stream.

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Xfinity Stream Website

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@XfinityAlyssaA Okay I couldn’t figure out how to. I’m hoping to hear back on there soon! Thanks

user_i9e6on

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2 hours ago

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Installment plan after suspension didn’t restore service

My service was suspended today and I did not have the full amount they were asking for to restore. When poking around the payment page I saw an installment plan option that I opted in for with $50 due today. I paid my literal last $50 that I worked all day for to restore service and it still says I

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