Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (468.5K)
Same issue. After receiving the reward, there is no Gamestop gift card number that shows. Clicking the button, just leads to an error message.
GameStop $10 reward
Code is not there. When I go to the Gamestop website it says card is not valid.
Question
XER10 - Do Xfinity WiFi Extenders (Pods) work with this?
Have some weak WiFi areas in my home w/ the XER10 (EPON-FTTH). Because lack of a bridge mode seems to put the kibosh on doing a mesh system via Eero or Orbi (please correct me if I am wrong on this), would using the Xfinity WiFi extenders/pods be a viable option? The Xfinity website doesn't make it
Question
•
Your Home Network
My pleasure @user_kfa5vk. Let us know if you need any assistance.
300 off a phone
I accidentally generated the reward code for 300 off a smartphone and I can’t find it again. How to regenerate it
Question
Got it thank you for help.
300 off a phone
I accidentally generated the reward code for 300 off a smartphone and I can’t find it again. How to regenerate it
Question
NHK World Japan App w FireTV More Questions
Hi, We have more confusion with regarding loading instructions of this app To our Homescreen Menu with Amazon Fire TV's remote to then have Xfinity Remote control we always use now Not knowing what to do. Received appropriate instructions for downloading this free app but not using Xfinity remote co
Question
•
Xfinity App
@user_ht0qut You can click this link to review the channel line ups available. If your question is about your specific billing, I would be happy to take a look at the account with you to see if it is the APPD discount that is missing from your packag
A question about the 50+ Channels TV program
This is not really a question. Rather it is a comment on Xfinity's inconsistent feedback on why I am charged an extra $10 for the 50+ channels TV program I signed up for in early March 2026. I did the signup with a live associate via phone, knowing that the 50+ channels TV program would cost me $80/
Question
get roku. the disney app does not stick and you save a lot of money.
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
Question
we are using roku with voice command. the disney plus app does not stick at all. it has saved us a lot of money cancelling cable. we still have internet through xfinity.
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
Question
Paramount+
All streaming services are working except Paramount+ will not stream well and keeps getting errors. This has gone for over a month. Reset controller but no help. need help!!
Question
•
On Demand
Hello user_rut9eh! Thanks for reaching out to us for help with the cable that's been laying in your yard. You found the right team for help. We greatly appreciate you being careful and not hitting the line. I would be happy to get a crew out there to
Cable laying in our yard
There is an unburied Comcast cable laying across our backyard that has been there for years. Tired of trying not to cut it with lawn mower.
Question
Greetings, @user_zbfuun! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear your service line was cut, but you have definitely come to the rig
Landlord cut line
My landlord said he doesn’t like the way the line looks outside of the property and he cut it, I paid 100$ for the installation I was wondering if you guys could reinstall the line but take it over the roof of the house instead of the front. I heard anything that happens outside the house to the lin
Question
@XfinityBillie Thanks for your speedy reply. Please send me a link for the 50+ channel TV Program with the APPD discount information. I did not see that info when I signed up for the TV program nor am I able to locate a link for that either.
A question about the 50+ Channels TV program
This is not really a question. Rather it is a comment on Xfinity's inconsistent feedback on why I am charged an extra $10 for the 50+ channels TV program I signed up for in early March 2026. I did the signup with a live associate via phone, knowing that the 50+ channels TV program would cost me $80/
Question
Landlord cut line
My landlord said he doesn’t like the way the line looks outside of the property and he cut it, I paid 100$ for the installation I was wondering if you guys could reinstall the line but take it over the roof of the house instead of the front. I heard anything that happens outside the house to the lin
Question
•
Customer Service
Cable laying in our yard
There is an unburied Comcast cable laying across our backyard that has been there for years. Tired of trying not to cut it with lawn mower.
Question
•
Customer Service
@user_395c22 I tried to factory reset the Amazon Fire TV, didn't help. But I'll see if the new remote helps. I believe it's an issue with the TV. Thanks
help with remote XR15
I have tried every possible code and every possible solution, but I am unable to have my XR15 remote adjust the volume on a recently-added Amazon Fire soundbar. The Soundbar is connected to the HDMI ARC output, the Xfinity Cable is connected to HDMI 2. The XFinity remote does channel change and othe
Question
Line hanging
There is a line hanging from the pole & across the road at 6042 Cotter Ave, Sterling Hts Mi 48314. The fire dept came out & moved the line out of the road & said to call Xfinity. The line is still hanging on my neighbors house & hangs really low in the street.
Question
•
Devices and Equipment
BaggerVance Hi there! That’s a really odd one, and we get why it’s frustrating, especially after everything you’ve already tried. Since it’s only happening with one specific contact, that actually points away from
XfinityAirelle
commented
22 minutes ago
to the conversation:
0
0
One Contact calls and gets dropped as soon as I answer!
I have a OnePlus 13 that drops the call everytime from only one contact only. That person has an iphone and it doesn't happen on their end with any other person except me. I have done everything (new sim card, factory reset etc ) with no resolution. [Edited: "Language"]? Since Xfinity does not sell
Question