Xfinity Community Forum

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Why do the prices keep going up and the services keep going down? I love the NFL Network

user_9pg9mg

commented

1 hour ago

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Make a complaint about NFL network

How long will it take to get an agreement to return the NFL network?

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... 2000Mbps plan ... Motorola MT8733 ... What speeds are you getting, and how are you measuring them? Note that Comcast/Xfinity rates the MT8733's download speed at 2.33 Gbps, but it isn't compatible with their "enhanced" upload speeds: upload wil

BruceW

commented

2 hours ago

to the conversation:

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U

Motorola MT8733 issues with Upstream and downstream speeds on 2000Mbps plan

I just recently upgraded my plan and in turn replaced my Netgear C7000 to a Motorola MT8733 in order to support the increased speeds. After a couple interactions with both chat support and phone support, all they have done is send reset signals to my modem. There seems to be a 2 year old post from a

Question

U

Move modem to the living room

Hi, I would like to move my modem from bedroom to living room. I think a long time ago a technician told me the living room coax cable wasn't activated but I would like it checked again to confirm.

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Customer Service

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Peacock Premium subscription not working

Hi there, I posted last January 2026 regarding my free Peacock Premium and it was resolve before, but now it is deactivated again and I don't know why. Can someone help me and verify how long is my free Peacock Premium from Xfinity? Is it just for 3-months.

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Customer Service

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B

Again, giving me a generated script response to my own answer that I want to help others with is not acceptasble.

BigVibe

replied

3 hours ago

to the conversation:

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how watch mariners basrball

How do I watch Mariners Baseball in 2026

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Are you guys in the Detroit metro area? Because this is happening to be me too all of a sudden tonight.

1225

commented

3 hours ago

to the conversation:

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U

Tv keeps freezing and skipping

Question

U

Xfinity Home iPhone App

Hello. This evening I tried to access the Xfinity Home iPhone app on my phone and I got a message saying "Your home monitoring has moved to the Xfinity app. The Xfinity Home app no longer support Self Protection. Switch to the Xfinity app to continue enjoying your service plus even more features lik

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Devices and Equipment

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U

I have been experiencing the same problem for the past 2 hours.

user_b1trvw

commented

3 hours ago

to the conversation:

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U

Tv keeps freezing and skipping

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U

This is ridiculous that we get no real relief for the loss of ABC.. what will be done for customers? Why haven't you found an alternative or worked hard to come to a solution to this problem. Note: This comment was created from a merged conversation

user_4cp5v4

commented

4 hours ago

to the conversation:

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1

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Hi @user_4cp5v4, thank you for posting on our Xfinity Forums Community platform! Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast i

XfinityMelinda

replied

4 hours ago

to the conversation:

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

Motorola MT8733 issues with Upstream and downstream speeds on 2000Mbps plan

I just recently upgraded my plan and in turn replaced my Netgear C7000 to a Motorola MT8733 in order to support the increased speeds. After a couple interactions with both chat support and phone support, all they have done is send reset signals to my modem. There seems to be a 2 year old post from a

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Your Home Network

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Hello user_iacv69, we are here to assist if you need. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into

XfinityJeffB

replied

4 hours ago

to the conversation:

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U

Xfinity agents scam the customers with free Apple Watch!

On November 2nd 2025, while I was trying to upgrade two phones on my account to the new iPhone 17 Pro Max, the agent offered me two Apple Watches for FREE which kids can use it without needing an active Phone. He told me that devices are free and I will pay only the lines for the watches which costs

Question

Thanks for visiting us here in the Xfinity Community Forum user_0948df! To get a better idea of what's happening, does an error pop up when you apply the settings, or does the device just seem to ignore the block entirely?

XfinityQuemekia

commented

4 hours ago

to the conversation:

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U

XB8 Gateway URL blocking not working

URL blocking not working when setup in XB8 Admin Console / Parental Controls. Seeking any assistance.

Question

U

Overdue drop bury work order

I need the overdue drop bury work order escalated to construction/field ops. It is a major safety risk / huge hazard to have cable lines exposed and running all throughout our property. And I have little kids. It has been almost a full month since the request first went in. I have called customer se

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Customer Service

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U

Samething just happened to me today

user_iacv69

commented

4 hours ago

to the conversation:

0

1

U

Xfinity agents scam the customers with free Apple Watch!

On November 2nd 2025, while I was trying to upgrade two phones on my account to the new iPhone 17 Pro Max, the agent offered me two Apple Watches for FREE which kids can use it without needing an active Phone. He told me that devices are free and I will pay only the lines for the watches which costs

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help with tv problem

tv confirms we have recorded a problem but no red dot shows on the program guide and it does not record

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Channels and Programming

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U

I am not able to get my Amazon bookshelf reward

In the application the button for redemption of the Amazon bookshelf doesn't work. Can someone please help me. Thank you

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Xfinity App

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Checking my new service address

I want to confirm that I am stopping service at 8080 Juliet Lane #103, Manassas, VA and starting service at 10340 Launch Circle #102, Manassas, VA both on June 25.

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Non-X1 Service

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user_ym4a5g Thank you so much for reaching out for help with activating your Disney + and Hulu subscriptions. We are more than happy to help with your activation. Could you tell me if you are running into the issue when hitting the activation bu

XfinityAmandaB

commented

5 hours ago

to the conversation:

0

U

Unable to activate Disney/ hilu bundle

I have been trying for three weeks to activate Disney and Hulu which should be included in my subscription. I am stuck in a loop where Disney tells me I need to manage my account before I can subscribe. I no longer have an active account with them.

Question

I would like to find my Comcast Net email! Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.

BruceW

commented

5 hours ago

to the conversation:

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A

Comcast.net

I would like to find my Comcast Net email!

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