Sometimes an automated help bot cannot think through the nuance of some issues and it takes you in circles. When all is fine and then you can't get a call through to your spouse, a number on the same account, the issue does not fall into ready made questions. Something else is going on. Might not be

I have a name in my contacts that I now want to add to a group I already have set up. How do I do that?

my email has not updated since nov and I've reset my password, how can i resolve this to get my email updated?

Recently comcast is making me change password constantly. After that I cannot send emails through Outlook. I can receive emails. Spent hours on phone each time. Today it cannot be resolved. think i need to get to advanced settings but it is grayed out and can't select it. Help

The guide listing for MeTV+ has been wrong for quite some time. At first it was just off by an hour, now the shows aren't even matching the new show lineup (still showing last year's lineup).

Hello, my name is [Edited: "Personal Information"]. I have had the worst Costumer Service experience with Xfinity. My husband bought a phone because his died, we canceled our services, we returned two phones and never received a box or label to return the phone we bought. Now Xfinity says we owe the

As a Diamond member I should be getting Peacock for free yet when I clicked on the link to get it the page said my account isn’t eligible. Please fix this.

On my most recent invoice in green text read the following: "Internet: 2 Gig $115.00 Includes a 60 month $15.00 Guarantee Discount that will end on Nov 11, 2030 Includes a $10.00 Automatic Payments and Paperless Billing Discount" I engaged a live chat agent, presented the offer, and was told it coul