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Do the latest Xfinity X1 TV Boxes have VISUAL and FULL SCREEN Rewind and Fast Forward on TV?
Do the latest Xfinity X1 TV Boxes, including the 4K wireless one, maintain the same rewind and fast forward experience on a TV as the older boxes such as the XG1-A? Most importantly, I'd like to know whether Rewind and Fast Forward are still both VISUAL and FULL SCREEN at all speeds except the faste
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X1
The solution (after changing my password as soon as possible) involved looking in Email Settings/Filter Rules under the Settings icon and Disable-ing or Deleting a Rule that put all my incoming email into the Trash folder. The Rule definition looked
I'm not receiving any email
Hi, This morning, I was a victim of a phishing episode (Greenvelope invitation). I've changed my password. But I haven't received any incoming email since 10:39am today. That's very unusual for me. I have only this one email. I tried sending myself a test (and my husband did the same) but haven't re
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Hi @Defmincex133, thank you for the providing so much context with your post! We'll need to take a closer look at your account to have things reviewed by the proper teams. You're welcome to send our team a direct message with your full name, the name
Severe inbound packet loss only when connected to EA anti-DDoS Apex servers (wired Xfinity connection)
Hi Xfinity team, I’m experiencing severe and persistent packet loss specifically when playing Apex Legends, and after extensive troubleshooting, this appears to be an upstream routing or peering issue that occurs only when traffic is routed through EA’s anti-DDoS–protected Apex servers, not a local
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THERE IS NO ADVANCED SETTINGS OPTION IN THE XFINITY APP! MY ROUTER IS AT 192.168.1.1, NO LOGIN OPTION AVAILABLE!RESETTING THE ROUTER IS NOT AN OPTION!
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus
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I'm having this same issue. Would appreciate assistance!
Comcast email not receiving verification emails from Discord.
As the title. I was having this issue also from Steam verification emails. I was able to resolve that with phone support when they disabled filters (that I did not even have?) Unfortunately I have the same issue now with Discord. Discord requires an email code to make any account changes, and none o
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user_yc60ed My team can help you with your mobile concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Click "Sign In" if neces
USPS lost trade-in phone package
I recently switched from T-Mobile to Xfinity and purchased an iPhone 17 Pro Max by trading in my iPhone 14 Pro Max for $1,100 in credits. On November 3rd, I shipped my trade-in device to Assurant using the USPS label provided. Unfortunately, the package was delayed at a USPS location for several day
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Thank you for reaching out to us @user_f832b0! If services are cancelled and the rental equipment has been returned, a refund should be automatically sent to the last payment method. This typically takes 4-6 weeks. For more information, we have this
Credit
I currently have a credit balance on my xfinity account due to canceling my service. I would like to extract this balance into my bank account. How can I execute this transaction?
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Cannot split bands
I am trying to set up my new Xfinity wifi - I have a Gateway XB8. I have MANY home devices that need a 2.4 ghz band. I've been looking online for > 1 hour for how to do this, but nothing works. The admin webpage (10.0.01) says I need to go to the app, so this webpage seems disabled at least for new
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Your Home Network
I have same situation. Why was no answer publicly given to original question?
Concern Regarding Suspicious Identity Verification Request
Dear Xfinity Support Team, When I applied for a mobile line, I was asked to provide my SSN and date of birth, after which I received an order number. Subsequently, I received an email requesting additional identity verification. However, upon clicking the link provided in that email, I was redirecte
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Credit
I currently have a credit balance on my xfinity account due to canceling my service. I would like to extract this balance into my bank account. How can I execute this transaction?
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Billing
user_e30vl8 Can you check to make sure you have the latest version of the app?
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus
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how do i receive my free xfinity wifi pod
when we signed up for xfinity we were promissed 1 free wifi pod. its never been sent, we have one location that needs better coverage for a wifi camera. this camera constantly goes in and out of connection. i just asking what was promissed. i understand there is a process that checks our home for co
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Your Home Network
WiFi gateway flashing yellow light
I’m a new user who signed up today, but I can’t get the blinking yellow light to stop after plugging it in and connecting to either one of my two coaxial outlets. We have never used this xfinity tv or internet at this address, so I’m not completely sure the cable signal is coming into the house. Is
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Your Home Network
@user_620f74 Is there a way to un-enroll in the Yahoo email mess? If you have migrated to Yahoo! Mail, there is no going back. Sorry. You can always use a third party email app to get your @comcast.net email, though.
Solved! Comcast/Yahoo email migration
It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y
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I am having the same issue in the same area of MN. WiFi seems to work but after 2 hours of messaging with the agents in the xfinity app I have nothing. Any new developments?
XER10 not showing up on xfinity app after install
Good evening. i recently installed a XER10 to my fiber internet. I am receiving internet but in my app it show that i am offline. I have been on the phone with service and they still show the CM MAC of the old modem on my account, and when they try to add the Device MAC from the XER10 they are getti
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Thanks for sharing @Banjoben. Let's take a deeper look here and report this to the correct team for assistance. Could you please send us a Direct Message with your name and service address? Our team can take a further look. To send a Direct M
Xfinity Mobile, Can’t return defective phone!
I got a defective iPhone 17 where the side button wasn’t working. They gave me a replacement but said we’d need to add a new number or something. Now every time I ask for a shipping label they try to sell me some new internet plan or give me a new watch and I get told the label will be emailed in 5
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Please close my account and credit back the time I haven’t had my Xfinity router online. It’s been almost 3 months. When my account is closed I’ll mail back the Xfinity router. Please send me a prepaid postage to my email or address. Thanks in adv
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Permanently close xfinity account
How can I permanently close my xfinity account? I already cancelled my service. Thank you.
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