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I guess Xfinity doesn’t care as no one responded to my message.
My SiriusXM app on my box stopped working
My SiriusXM app stopped working and won’t even load (error code 4036) It worked, then stopped for a few weeks. It ran for one day in February and hasn’t worked since. My box is compatible (Xc-1) and I’ve tried all of the remedies, none of which worked. I’m not resetting my box again, because it knoc
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Cancel Services
Hi there, hope you're having a good day! I'd like to go ahead and cancel all of my Xfinity services on August 1st 2026. Could you please process this for the date I provide? I appreciate the help, but I'm all set on any pause, downgrade, or retention offers — just looking for a clean cancellation. W
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Customer Service
@XfinityKei Hello, I am trying to DM you but your name does not pop up on the messaging page. I am being overcharged for Comcast services and the service rarely works when I am outside internationally. I would like to cancel and even now I am
Unauthorized order and port out pin request
Hello, The automated messaging advised there is a new order under my account where there shouldn’t be. Can you help provide more information around this? I would also like to request port out pin to transfer my phone number to another carrier. I received text instructions from the virtual assistant,
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I posted a message on Direct Messaging chat, when would someone reach out or get back to that message ? I also tried talking to a agent which took 10-15mins for each reply, which is not sustainable, would appreciate faster turnaround
Exterior Gray Weatherproof Box
My house does not have Exterior Gray Weatherproof Box with all the coaxial cables exposed to sun and rain. I reached out few months back to a customer service rep and they mentioned it would be installed but no one came. Please help to install it at earliest.
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I have tried and I can’t because the phone isn’t activated. The only option in the app is to activate the device which I can’t do. Like I said, I need someone who can actually do something and help me remove this device from my account. I am also sup
Phone return fraud
I was targeted by a social engineering scam where an impersonator posing to be an Xfinity employee tricked me into sending my newly delivered phone to a fraudulent address. Xfinity has ignored my complaint thus far although I have ample documentation, voicemail confirmation from the fraudulent perso
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Xre03046 error every night
We have one main box in the living room and 4 in the bedrooms. Every night the main bedroom constantly gets the xre-03046 error.
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Customer Service
I am a platinum member but there's no option to activate Peacock on my rewards page and the activation link in the email they sent me does nothing.
Peacock Activation Not Working
Hello! I received an email (screenshot below) with an offer for Peacock today: When I click on the link, it takes me to a page that looks like this: When I click on "Manage streaming apps," it take me to a page that looks like this: The only available options are add-on bundles for purchase, with no
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Please help me!!
Hello and good day, I pray you can help me,I have used Now mobile for over a year,I had 2 lines I also have regular Internet. My Now mobile account got deactivated by mistake. I Need to have the numbers back PLEASE 🥺 I don't know what to do.I tried going to the store, spoke and chatted with numerou
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Sign-In and Account Management
By them do you mean, ESPN, Disney+, or XFinity? Yes to all. But the issue is not ESPNs. Step 3, which transfers me to their website has never occurred. I have spoken to ESPN and Disney+ 3 times they do not have me as activated. &nb
ESPN Unlimited won't work despite being actived
I have been on the phone for a combined 9.5 hours with 14 agents. I have ESPN and get ESPN Unlimited for free. I was contacted by email that I have this service free. I followed the instructions and activated the service but the instructions said I would get a pop up to transfer me over to a 3rd par
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Thank you for posting on our community forums, user_02uyjf. I'd be happy to help with your request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue. To send a D
Exterior Gray Weatherproof Box
My house does not have Exterior Gray Weatherproof Box with all the coaxial cables exposed to sun and rain. I reached out few months back to a customer service rep and they mentioned it would be installed but no one came. Please help to install it at earliest.
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We can definitely get the process started for you! Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get the ball rolling! How to Send Us a Direct Message: Click "Sign In" if nece
Cancelling Plan and Switching to NOW services
I have tried to switch no the NOW services but I keep going around in a loophole. Can someone just help me schedule a future cancellation of my current service and have me switched to NOW?
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Exterior Gray Weatherproof Box
My house does not have Exterior Gray Weatherproof Box with all the coaxial cables exposed to sun and rain. I reached out few months back to a customer service rep and they mentioned it would be installed but no one came. Please help to install it at earliest.
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Customer Service
Yes, please! If possible, could you go ahead and schedule the disconnect order for my current internet service for August 4, 2026?
Cancelling Plan and Switching to NOW services
I have tried to switch no the NOW services but I keep going around in a loophole. Can someone just help me schedule a future cancellation of my current service and have me switched to NOW?
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Just get it done! I want football on xfinity
No NFL and Red Zone
What the heck are you going to do to resolve this issue of no NFL and Red Zone. This is absolutely unacceptable. Why didn’t you keep the channel active during negotiations? Ridiculous! And why is this company using Ai like crazy instead of real people in customer service ? This company used to be de
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How do I file a complaint?
comcable-fresno
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2 hours ago
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complaint
how i can email my complaint to the Comcast \ xFinity headquarters ?
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