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@user_srnhr4 Since those contacts were not synced anywhere else the best course of action would be to contact our CSA team. It is not guaranteed that the contacts can be recovered, but they would be the best ones to help with this. Here is a link to

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all recent contacts missing after migrating to yahoo

Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha

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suspend mobile for deployment

I have spent 4 hours and almost a month trying to get our home internet to stay the same and my husband's ipad mobile service suspended because he is deployed. It still is not fixed! May 9 -My husband arranged for the mobile service to be suspended as he left the country for his 10 month military de

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be-1005-pe11.onesummer.ma.ibone.comcast.net 63% packet loss

This started last night but I only dug into it this evening. It appears that be-1005-pe11.onesummer.ma.ibone.comcast.net is failing and dropping 63% of packets sustainably. It was actually 44% about 30 mins ago so it seems to be getting worse. |-------------------------------------------------------

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Sorry, I thought I answered earlier, but my reply is not showing here. I agree with what you think happened........ . I don't think my contacts were being synced prior to this --- I wasn't using ICloud, just gmail and comcast email .Under con

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all recent contacts missing after migrating to yahoo

Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha

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Peacock issues

My account says I have Peacock premium but when I go into Peacock it doesn't work. It used to work, now it does t. I have not changed my TVs or passwords and when I use the xfinity app and click on their link it doesn't work. I tired in mobile app and on box. And they won't connect me to someone liv

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Thank you! I sent a DM

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XB10 Gateway

Would like to know if I can upgrade to the XB10 Gateway

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Does Xfinity still offer the $180 dollar prepaid card to Military customers

I enrolled in Military benefits in Feb. Still haven't received this card that I've seen others talk about.

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XB10 Gateway

Would like to know if I can upgrade to the XB10 Gateway

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I found that DNS cache delete worked ok. The amount of studdering and buffering has gone down.  I only get buffering about once an hour now.

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buffering on pc hardwired

I have used Xfinity for years at my other home in the SLC area, but at this new home the service has given me issues. I moved to the other side of the SLC valley, and apparently, they just put in Xfinity wiring in the neighborhood, according to neighbors. I have had the internet hooked up here for a

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Payment plan for phones

I am getting this error when trying to get a new phone for months. “Up to 0 lines on device payment plans” My credit was frozen when it first ran a check and has never tried again. Can we get this fixed?

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It's sorted.....finally

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My service

Xfinity has not yet sorted out the voice mail problem on my cell line. This is costing me money and it's the one thing ii asked NOT to happen. Please resolve asap. I have already spent hours dealing with this problem. Please....take care of this and adjust my bill accordingly. Thank you.

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user_1ti7gq - Can you walk me through the steps you're taking and share any error message or code you're recieving along the way?  

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How can I reset my purchase pin?

How can I reset my purchase pin without the code? I can not turn it off and when I click the reset link it give an error message. The online support solution is not working for me.

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THIS DOES NOT WORK! Idk why everyone keep posting this!

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How can I reset my purchase pin?

How can I reset my purchase pin without the code? I can not turn it off and when I click the reset link it give an error message. The online support solution is not working for me.

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user_qf1dns Hello, are you still having issues connecting your printer to the home network?  

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Admin login on new router

I am unable to log into a new router as Admin. I had initially been able to change the password but now it doesn’t work, so I did a full reset and used the recommended “admin” and password on router and only get a greyed out box. I believe the router is blocking access to my printer on wifi I need a

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Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo

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billing

Hello, I recently moved abroad and closed my Xfinity account at a local store on May 21, 2026. On the same day, I returned my TV box and received receipts for both the service cancellation and the equipment return. However, I discovered that I was charged recently instead of receiving a prorated ref

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