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@user_m3ngca I don't think that's the case. They do have a Disney+ Hulu bundle.
Endless loop with Hulu activation
I am trying to activate Hulu as part of a new Xfinity Disney+ and Hulu bundle. Disney activated very easily. Hulu takes me in an endless loop. Either: 1- asks me to select a package 2- on the phone app, tells me my device is active but the tv app says my account is inactive 3- changed password numer
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I can now log in. I believe doing an entitlement reset is what worked.
Endless loop with Hulu activation
I am trying to activate Hulu as part of a new Xfinity Disney+ and Hulu bundle. Disney activated very easily. Hulu takes me in an endless loop. Either: 1- asks me to select a package 2- on the phone app, tells me my device is active but the tv app says my account is inactive 3- changed password numer
Question
Billing discrepancy
Hello, I have been an Xfinity customer for at least three years and have been very satisfied with my service. I’m reaching out to you because I just got notification that my monthly bill would be increasing from $35 a month to $80 for the same service. I reached out to customer retention and switche
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Billing
user_fsw3ss Please send us a direct message, so we can help. To send a "Direct Message" message:• Click "Sign In" if necessary• Click the "Direct Message" icon• Click the "New message" (pencil and paper) ico
Can I cancel service through these forums?
The Assistant online was not able to help me. Thank you.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Change plan and mail me equipment today
Please mail me the equipment today. I also need to change my plan to essential plan.
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Good afternoon @jamierudy. If you could send our team a direct message with your full name and full address, we can work towards finding a resolution for you on your bankruptcy question. To send a "Direct Message" ("Private") message: • C
Bankruptcy filing advice - Where to provide this information
Hello, I filed bankruptcy (chapter 7) debt liquidation and Comcast is listed in the the Schedules. A notice was mailed to Comcast. So far I have been unable to confirm comcast has taken any actions to reset these account balances both on the residential side and on xfinity mobile. All attempts with
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Hello there, @user_giy5e4. Thanks for reaching out to us here on the Community Forum. Congratulations on the move! We can assist with closing out your account. Please send a direct message to us by clicking the chat icon in the upper right corner of
Cancelling Internet
I am moving in with someone who already has an xfinity account and no longer need mine. How do I cancel my service? Have not been able to get through on the phone.
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Change plan and mail me equipment today
Please mail me the equipment today. I also need to change my plan to essential plan.
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Customer Service
Thanks for your help. Yes, I am moving away.
Can I cancel service through these forums?
The Assistant online was not able to help me. Thank you.
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Kevffinn, thanks so much for reaching out to Xfinity Support. We would be happy to review your account and make sure you have the equipment you need. Please send us a direct chat message with your full name and complete service address to &ldqu
Wifi 7 gateway
I recently signed up for your Internet service. When I signed up I was told my service included a wifi 7 gateway. I did not receive a wifi 7 gateway. I received a wifi 6 gateway. I texted the Xfinity representative who sold me the plan and they instructed me to use a digital assistant. That assistan
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user_bsesqo We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. We would like to get everything working for you, so you don't have to cancel. Please provide a sum
xfinity support
I am cancelling my service, I am done with xfinity it does not work, I am done. I need my service cancelled asap.
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Cancelling Internet
I am moving in with someone who already has an xfinity account and no longer need mine. How do I cancel my service? Have not been able to get through on the phone.
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Customer Service
Yes my subscription to Paramount Plus thru xfinity since May, is gone. Still can't get it today June 2. - I called both of them many times. Is there another way to stream Par Plus on my TV thru xfinity???
Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been canceled as of May 23, 2026.
I just got this notice today, May 23rd! Is this a scam? I have made no changes to my account. I watched Paramount Plus last night, as usual. Xfinity Your subscription has been canceled Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been cancel
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@InternetuserPL @XfinityMelinda Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which
buffering on pc hardwired
I have used Xfinity for years at my other home in the SLC area, but at this new home the service has given me issues. I moved to the other side of the SLC valley, and apparently, they just put in Xfinity wiring in the neighborhood, according to neighbors. I have had the internet hooked up here for a
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Bankruptcy filing advice - Where to provide this information
Hello, I filed bankruptcy (chapter 7) debt liquidation and Comcast is listed in the the Schedules. A notice was mailed to Comcast. So far I have been unable to confirm comcast has taken any actions to reset these account balances both on the residential side and on xfinity mobile. All attempts with
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Customer Service
Hello, @jringenb Thanks for reaching out to us on the forums! We can help verify service to your residence. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community
Requesting an update on service at my address
Apparently I have to post this publicly before I can get access to the option to direct message an Xfinity support employee, so here you go: Please confirm in writing that my address: requires construction and/or a line extension in order for me to receive gigabit internet service. In addition, incl
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user_kmsprj Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name
Can’t get service
New service set up Saturday. Lasted 2 hours. Called in, 1st appointment to fix outside lines (that they just installed improperly) 6 days later. Explained I run a small business so moved up to 4 days later. Called Appointment department Monday morning and said a tech would be out to fix that day bet
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Can’t get service
New service set up Saturday. Lasted 2 hours. Called in, 1st appointment to fix outside lines (that they just installed improperly) 6 days later. Explained I run a small business so moved up to 4 days later. Called Appointment department Monday morning and said a tech would be out to fix that day bet
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Wifi 7 gateway
I recently signed up for your Internet service. When I signed up I was told my service included a wifi 7 gateway. I did not receive a wifi 7 gateway. I received a wifi 6 gateway. I texted the Xfinity representative who sold me the plan and they instructed me to use a digital assistant. That assistan
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Thanks @EG!Hi there @user_xdmwja. Can you provide me some more details about your request?
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Change plan and mail me equipment today
Please mail me the equipment today. I also need to change my plan to essential plan.
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