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Channels not coming in
I would like to know why ESPN and sports Philadelphia is not coming on. Error xre-03121
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Sign-In and Account Management
blukens Is everything working up to par?
Error code XRE 03059
Started after they did a repair locally, MSNews and HBO HD, can't connect, other channels ok. Tech support unable to comprehend the issue. All three boxes, cables tight, plugged in, all the stupid stuff done.
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Hello @user_prbq91 thank you for commenting on our community forum. It sounds like you have had a hard time getting everything sorted out with your streaming bundles, I would like to take a look at what is happening. Please send us a direct message
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Wifi
We can't seem to locate our WiFi account on our daughters laptop.
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Devices and Equipment
I've had the same problem for months. But I downloaded the Xfinity app to my iPhone and can get to email pretty easily. I do need to go through a few steps though.
My email is not working on my iphone.
It keeps saying my password is incorrect and my email is not updating. I have entered the correct password multiple times in the box that pops up and in settings. I have had this issue in the past, but mostly when travelling. But I am at home. It is very difficult because you often need to check you
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I've had the same problem for months. But I downloaded the Xfinity app to my iPhone and can get to email pretty easily. I do need to go through a few steps though.
My email is not working on my iphone.
It keeps saying my password is incorrect and my email is not updating. I have entered the correct password multiple times in the box that pops up and in settings. I have had this issue in the past, but mostly when travelling. But I am at home. It is very difficult because you often need to check you
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user_qam5jv Thank you for letting us know you are having issues with your emails coming through on your alternate email platforms. I would be more than happy to help look into this for you. To be sure, are you able to access your email directly on th
lost all comcast email access on outlook and apple. Says the imap.comcast.net server keeps dropping
Lost comcast email (2 accounts) access on iphone and Windows 365 outlook. On both phone and computer I get either "password incorrect" popup on ipthone or Internet Mail popup window in Outlook that will not go away, or says it cannot reach the imap.comcast.net server. Have deleted and attempted to a
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I’m very much considering going back to FIOS. I’m already having issues with their internet. It’s not taking much for me to move on at this point.
Local channel removed
What in the WORLD is going on with my local station? CBS channel 5!!!!? Are you kidding me! A local station that if I was to cancel my subscription and buy an antenna and receive all local stations for FREE! It’s ridiculous anyway that we are paying for free local stations and now it’s currently una
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user_5d866r Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and se
Unable to get phone number ported!
I switched to Xfinity/Comcast August 2025. We requested our landline home phone number [Edited: "Personal Information"] of 40 years be ported at that time. It is now mid April 2026. I have spoken to service technicians over 40 times. I have been put on hold multiple times for 2-4 hours. Each time I
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This is unacceptable! I came here looking for other disgruntled customers. Aside from losing local channels, we’re missing Tracker, 60 minutes, FBI, just to name a few. I’ve been contacting them every week to complain. 🥹
Local channel removed
What in the WORLD is going on with my local station? CBS channel 5!!!!? Are you kidding me! A local station that if I was to cancel my subscription and buy an antenna and receive all local stations for FREE! It’s ridiculous anyway that we are paying for free local stations and now it’s currently una
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The coax boxes replaced, all wireless now. Customer service should ask if the box3s are coax or wireless, I wasted hours with incompetence.
Error code XRE 03059
Started after they did a repair locally, MSNews and HBO HD, can't connect, other channels ok. Tech support unable to comprehend the issue. All three boxes, cables tight, plugged in, all the stupid stuff done.
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I have spent close to 9.5 hours with xfinity; then disney; then xfinity and disney (conference calls) with no resolution on all of the issues the users mentioned above. I had an existing xfinity/espn unlimited bundle prior to upgrading my xfininty in
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Hello @user_d5ywf8 and welcome to your new home! Thank you for bringing us along with you!😀 We’re glad to have you at your new address. If your Xfinity Pods (WiFi Extenders) aren’t showing in your account yet, you can easily reset and a
How to reset pods when moving
Moved to a new home and brought two xfinity pods with me. They do not show up in my account. How do I reset them?
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@XfinityJohnG Any help would be greatly appreciated!
Unable to get phone number ported!
I switched to Xfinity/Comcast August 2025. We requested our landline home phone number [Edited: "Personal Information"] of 40 years be ported at that time. It is now mid April 2026. I have spoken to service technicians over 40 times. I have been put on hold multiple times for 2-4 hours. Each time I
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Hey there user_esg3in, we appreciate you reaching out here on the community forums! Sorry to hear that you've had that charge on your account for the past two years. I'd first like to note that the agent you spoke to was correct. The charge has been
I was overcharged for 2 years for a service I DID NOT AUTHORIZE
As recent as today I talked to the 5th agent/supervisor concerning going into my bank account at least 3 times to withdraw unauthorized funds resulting in 2 returned check fees (that were immediately credited back to my account) and right after this happened they again tried withdrawing an unauthori
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user_9k0rj9Hello, has annyone addressed your push notification concern?
How can I disable the xfinity push notifications that are just advertisements.
I use the xfinity app for notifications when I have a new bill. I don't appreciate the spam push notifications. I checked the privacy center and notification settings in the app but found no way to disable this spam.
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@user_y1gk58 Hello! Ahh Music Channels are one of my faves, are you getting an error message or code when you try those channels?
XfinityKam
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7 minutes ago
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Music channels are out
The music channels are out in DC. The other channels are working fine.
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