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Xfinity stream
Every day I run into the same problem with Xfinity Streaming app. I have 2 brand new 2026 LG QNED 75B Series Mini LED 4K Smart webOS TVs and every day when I try to watch my shows via Xfinity Stream, I encounter the same issues. "This video cannot be played. We've run into a problem while streaming.
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Xfinity Stream Website
collections
I have an outstanding balance that was sent to Sequium Assets Solutions. I have been out of the country. I would like to settle with Xfinity but need the debt recalled from Sequin so the collection agency removes the negative mark. This is not a large amount and I was with Xifinity for years and may
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Billing
Sthomasmagic Thank you for taking the time to reach out to us here on our Xfinity Forums. I see that @Again has asked already for some additional details so that we can better assist you. Are you able to provide the requested details?
Trying to connect to my email [Edited]
can't connect to my email. Help Please [Title Edited: "Personal Information"]
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Bury my cable
When the person came out to bury our cable they had just seeded our lawn and we were watering. He suggested we wait a few weeks and contact xfinity when we had a lawn. We are now ready to have the cable buried. Thank you, Cindy Trygg
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@user_e65i65 I'm glad to know your services are up. Can you meet us back in the direct message, so we can get to the root of what's going on and resolve everything permanently for you.
Moca problems
So what I'm reading and from research asking all the tenants in my apartment building we're all connecting to each other's gateway Which what I found out it's the moca filter my question is how do you get a service tech out to the apartment building? To put one on Without being charged when it's xfi
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Program guide grid
Philadelphia area Fox 29 1AM Slot The grid shows repeats of 25 Words or Less from 2025 but the content is current 2026 shows.
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Channels and Programming
MOBILE FRAUD!!!
I did not request, authorize, or set up this mobile line. I have repeatedly contacted Xfinity to report the issue, yet I continue to be given the same response that a claim is being opened or that someone will assist me. Despite these reports, I am still seeing autopay attempts for a mobile line tha
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Plan
user_qapvz2 Thank you for taking the time to reach out to us here on our Xfinity Forums! I'm happy we were able to get that charge taken care of for you and I hope you have a great rest of your week and an amazing weekend.
Xfinity support
I need to speak with an agent who can actually help remove a service fee that i was told by the technician would be waived that the virtual ai or chat agents can't seem to handle. Tried to escalate to a manager and was told I would get a call back and of course that never happened.
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goosebumps 😀Awesome! Happy to hear that was a success. Anytime you might need support, we are here to ensure you get first-class guidance to resolve anything that might be impacting your service.
Email Conversion
Mom is turning 96. She gets a Yahoo notice every time she checks her email. Do we know when the actual conversion is happening? Also, I have 3 other accounts that haven't even gotten the notice when logging in to email What's going on......appreciate your help
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Streaming bundles
Trying to manage my streaming bundles on line and it seems no mater what i do I have Netflix twice. Can someone help? or best to go into store.
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Channels and Programming
Thanks for the link I fixed it last night she is very happy
Email Conversion
Mom is turning 96. She gets a Yahoo notice every time she checks her email. Do we know when the actual conversion is happening? Also, I have 3 other accounts that haven't even gotten the notice when logging in to email What's going on......appreciate your help
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We are here to help user_tk6zqt. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a Direct message:Click "Sign In" if necessary• Click t
Continuous Xfinity connection issues
Once again I have unplugged the Xfinity router to restore connection. Why am I having to do this every day!?
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Good morning @user_x0r1dq I apologize for the poor experience. We would be happy to review your account with you to see what options may be available. Please send us a DM with your full name and address to Xfinity Support. To send a direct
Legacy plan 25 years customer….bait and switch
As sales rep pulled a bait and switch to get me to switch plans to save money. I originally had 4 products for 25 years. Sales rep lied about a downgrade with internet would be more than sufficient for my use. As of now, I am unable to review my security cameras remotely with lower internet package.
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Using my own router
I have 2 gig fiber and would like to drop the XER10 and use my own router. I read on other threads here that posting here is the best way to get started with it versus contacting phone support. What needs to happen for this to work? Thanks!
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Your Home Network
Why cant Comcast solve problem and prevent Screensaver from automaticially turn on after 4 or 5 hrs Destroying what the vcr is recording by record the screensaver and not the channel that the TV Box is on. The TV is off as I am at work. What is the
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How to stop cable box from nap mode
All of a sudden by cable box has gone into inactive or nap or sleep mode so what I am recording is just a screen with the Comcast pic of weather and time. I have never had this problem before. I have unplug the box and restarted it but keep happening even when I am home & have tv on after 4 hours it
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