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Hello @user_x8gcag, thank you for reaching out and providing the steps that you have already taken. Since it's been a few days now, are you still needing assistance with the third-party email client?

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IMAP email issues

I have been using Comcast mail on my iPhone for 15 years I now have a 16 pro max. I keep getting a pop up say my IP address is blacklisted and be sure I’ve entered in my correct password so my email will not come in although I can delete email and search.. i can get into mail online directly so I ha

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My sons phone say activated but no cell services

My phones cell phone says not cell services but I had an email saying it was activated

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How much do we get back each month for no ABC?

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When will ABC stations be reinstated?

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont

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@user_bees Best practice. Stay away from modems that use the Intel Puma 5, Puma 6, or Puma 7 chipsets. They have well-known latency / performance issues. Devices with Broadcom chipsets are industry-preferred.

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8 minutes ago

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Stable, robust and low-latency user-owned modem for 300/40 Mbps service ?

Hello, I'm looking to get a new low-latency and stable modem for my 300/40 Mbps service - and the key property of the modem I'm looking for is rock-solid stability with Xfinity's service, where I don't have to periodically reboot it or otherwise deal with it. Especially with my plan having no data c

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Remove abandoned line

A line fell at 1792 halterman ave and appears to be abandoned. Please come out to look at it and remove if so.

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This is utterly unacceptable to not have the basic cable channels during the biggest sports time of the first half of the year. Xfinity has made more than enough money this last year and is making paying customers bear the burden of them trying to s

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

user_jju15q Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to see what promotions we have available and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructio

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Support

I’ve been a customer since 2017. My rates at the beginning were awesome. Today, my bill is $170 and i have a problem with it. I spent all of 5 hours with Xfinity and still have no resolve. I’m ready to cancel and go with a better carrier bc these prices are disgraceful along with the customer servic

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This is a f joke no playoff i can’t believe it

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Why am I not getting abc

I am not getting abc anymore. Why

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Xfinity cable

By far the poorest service. I’m the cable consultants goes out. Customer service talks a very sweet talk, but the issue remains. Unfortunately this is the only cable option I have in my area! I was with Cox for 5 years, I never once had a problem.

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@D0ggyM0nster2026 @XfinityMarshante  Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for wh

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20 minutes ago

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GEO Location incorrect

I have two PCs connected to the home network. One has the Geo location incorrect, and I've lost my patience looking for help, browsing forums and message boards, and getting into dead ends. Xfinity charges me a huge amount of money monthly and I should NOT have to be browsing for help for something

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@chasecalvin​ wrote; Not that it makes I difference, but the XB-8 works in bridge mode just fine in Pelican M. Yes but it's N/G for 2-gig customers, as you can get only 1-gig with that setup.

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27 minutes ago

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XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have

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Support

I’ve been a customer since 2017. My rates at the beginning were awesome. Today, my bill is $170 and i have a problem with it. I spent all of 5 hours with Xfinity and still have no resolve. I’m ready to cancel and go with a better carrier bc these prices are disgraceful along with the customer servic

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Hi there @user_im1r2u Thank you so much for reaching out on our Xfinity Community Forum about issues with activating DisneyPlus. I'll be happy to assist. Can you confirm the link that you are trying to follow?  Is it the link that was sent to y

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Cannot activate DisneyPlus

Like many others, unable to activate following the link, Xfinity customer service has been utterly useless and I don’t have the direct message icon on the forums to try to directly message support… Anyone have any idea how to get a hold of someone to fix this issue?

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Cannot activate DisneyPlus

Like many others, unable to activate following the link, Xfinity customer service has been utterly useless and I don’t have the direct message icon on the forums to try to directly message support… Anyone have any idea how to get a hold of someone to fix this issue?

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Hello @D0ggyM0nster2026, thank you for taking the time to leave a post. Sorry you’ve been dealing with this; it’s completely understandable that you’re frustrated. You’ve put in a lot of effort trying to resolve. Sorry you were made to feel dismisse

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GEO Location incorrect

I have two PCs connected to the home network. One has the Geo location incorrect, and I've lost my patience looking for help, browsing forums and message boards, and getting into dead ends. Xfinity charges me a huge amount of money monthly and I should NOT have to be browsing for help for something

Question

Hi there @user_pz232a Thank you so much for reaching out on our Xfinity Community Forum about security issues with your XB3. I'll be happy to assist. To enhance the security on your XB3, you can utilize Xfinity Advanced Security features.  Acce

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Weak Security

Apple says the security on my XB3 is weak. How do I change it ? I’ve tried & it just reverts back . And the app will not let me access the administrator tool. I am the only person who lives here & the only one who pays the bills . What gives ?

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