funny that someone less than a mile away gets better internet with post paid and they don't have "scheduled maintenance", another thing about scheduling maintenance IS ITS USUALLY SCHEDULED BEFORE THE INTERNET GOES OUT but no I lose power and Internet and you then tell me my Internet will be out unt

I have been told for months that I just have a little more to go paying my phone off through loyalty payments now that I have done so and paid higher prices for my phone bill just to keep my phone and leave this terrible experience I am now being told my phone is unlocked when it most definitely is

Our bill has gone from around 80$ to 130$ in the last 2 months with absolutely no warning. I don’t understand why this happened, if it was a promotional thing expiring it makes no sense to keep our service when we can get the same rates elsewhere. We like having Xfinity but if there’s nothing you ca

Hi, Today my tenants reported that the internet was cut - literally. Contractors working for Seattle City Light had big trucks doing some work on the street and the internet cable was cut. I've tried going through the reporting etc. and it's limited multiple choice options that don't let me say what

I have a pending move order. I originally had issues connecting the modem but ultimately got it connected. But now I’m having issues viewing other plan due to a pending work order. I’m unable to access details of the order on my account.

I am writing to formally express my frustration and deep concern regarding the ongoing internet outage affecting my home. My service went down on August 14, 2026, at approximately 8:00 PM. The outage notice in the app indicates the cause is “severe weather,” yet my area has not experienced any sever

I have an active internet connection through my Xfinity modem I can log into the modem's admin interface directly at 10.0.0.1 The Xfinity app will not let me complete activation/setup, so I can't access account settings, WiFi management, or other features through the app Modem is online and passing

I have a question, for the free Xfinity Mobile for one year, are there taxes and fees added? I am asking because when Xfinity Mobile had the 1st generation plans where as long as the shared data between lines did not exceed 1GB, it was $0.00 plus taxes and fees. This is for San Francisco, California

Earlier this year, I saw a promo offering $50/mo Gigabit for 5 years. You were actively charging me $80/mo for the exact same service. When I called to try to get the better rate, I was offered $70/mo because I'm "such a valued customer." I finally canceled a month ago because I was fed up with your

No internet are cable service