Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (499.2K)
find last location of my iphone
My iphone is off and I had it locked out. I use life360 and last used it yesterday in fort smith, arkansas. How can I find it.
Question
•
Devices
Hello, @splithand how long have you had service and have you used a Comcast.net email address previously? As mentioned by the expert in the closed post, new Comcast.net email accounts are no longer offered. And if you have not signed in for a lo
Help to access my email Alreay signed into account
Already signed into my email account Need to access it
Question
I do not know how to go back to Comcast email. Yahoo has settled down, and things are organized, so I quit fighting it and am using it now.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
Question
Email not working
I have not received any emails in a few days. It is saying account error the mail server imap.comcast.net is not responding. Authentication failed
Question
•
Customer Service
user_h0iyhe Good morning! Sorry to hear we are losing you as a valued member of the Xfinity family. Did you finance a phone through Xfinity Mobile, or bring a device from another provider at that time? You can go to this link for Xfinity Mobile, clic
Cancel mobile line
I would like to cancel my mobile line and they are telling me me I have a 2 year contract and I asked for a copy of it and they can not provide it to me. They say I own them money until 2027 for the phone.
Question
user_gjnteu Thanks for submitting a post on our Forums. Sorry to hear that these channels are not working on your TV boxes. I know it's frustrating when things are not working properly, especially when it seems to be working fine on the Xfinity Strea
ESPN Glitching. All other channels ok
Our ESPN and ESPN2 have been unwatchable for the last week. The 2 channels are pixelated and won’t play. We are using boxes on 3 TVs. All 3 TVs have the same issue. All other channels work and ESPN works on the Xfinity Stream App on the iPad. I have done all the troubleshooting steps and reset our b
Question
the same situation every day from different 6 comcast connections
Persistent 80%+ packet loss / connection timeouts on Lumen (AS3356) transit — Philadelphia area
Hi, I'm experiencing persistent, reproducible packet loss on the Comcast → Lumen (AS3356) transit path out of Philadelphia, PA, affecting all traffic to destinations in Kyrgyzstan (and likely other destinations routed via this path). This has been happening consistently, not just during peak hours.
Question
user_pbw3qh Thanks for reaching out to us for help with closing your account. Sorry to hear you will be leaving us, but I can certainly assist you with getting it closed for you. Can you send us a direct message with your full name, name of acc
I’m trying to cancel my account
I’m trying to cancel my account because I moved away and the place I moved into already has Internet provided. Every time I call to have my account shut off they hang up on me. I am becoming very frustrated
Question
trying to cancel my account I cannot pay this amount I will be returning equipment this week
I’m trying to cancel my account
I’m trying to cancel my account because I moved away and the place I moved into already has Internet provided. Every time I call to have my account shut off they hang up on me. I am becoming very frustrated
Question
I signed in already Cannot access email account Note: This comment was created from a merged conversation originally titled Connect to email account
Help to access my email Alreay signed into account
Already signed into my email account Need to access it
Question
@user_hsqfgn, thanks for starting a new post. We would be happy to help. Since we have to get your account information, let's take this to a DM for now, and then we can update the community once we have things going. Please send us a DM with your na
Remodeling and we need to move the Comcast input box
We're remodeling, including tearing down our garage and rebuilding it. The Comcast service entry box is on the back of the garage and needs to be moved. Can someone help with that?
Question
Remodeling and we need to move the Comcast input box
We're remodeling, including tearing down our garage and rebuilding it. The Comcast service entry box is on the back of the garage and needs to be moved. Can someone help with that?
Question
•
Customer Service
user_jcy7l3 Thanks for reaching out to us here on Forums for help with your billing concern. I fully understand when billing gets to a certain point that is doesn't fell like it's worth the cost. I would be happy to review any offers or options I can
Bill too high [Edited]
July 19th, I have chat 3 different places and talk to 2 foreigners good people bad communication. There hard to understand or you have the people talking to a ai .that doesn't understand. I have been a good client to xfilinty never missed a payment. You give me TV service and it's garbage service. Y
Question
Hi there, @user_2z3f1w. Thanks for reaching out to us here on the Community Forum. Sorry to hear there was confusion with your billing. With payment arrangements, they are done exclusively online with the directions here : https://www.xfinity.com/sup
Service
was called several timea about my account O and I had asked for a week to make a payment since I wouldn't be paid until then. The 1st time I was told okay and they hung up on me so I wasn't sure if I was helped or not. I was called severally times after that with no associate on the other line, when
Question
user_lwpi5f, thanks so much for reaching out to Xfinity Support. We are committed to getting this taken care of as quickly as possible. Since I will need to get your personal account information, we will need to take this to a DM. Please send u
Low Hanging Wire
There is low hanging wire in the back yard where it was connected to the house. Please send someone out to fix it.
Question
Low Hanging Wire
There is low hanging wire in the back yard where it was connected to the house. Please send someone out to fix it.
Question
•
Customer Service
Service
was called several timea about my account O and I had asked for a week to make a payment since I wouldn't be paid until then. The 1st time I was told okay and they hung up on me so I wasn't sure if I was helped or not. I was called severally times after that with no associate on the other line, when
Question
•
Customer Service
There is low hanging wire in the back yard where it was connected to the house. Please send someone out to fix it.
Low-hanging wire
The cable wire for Xfinity comes from the back of my property across my driveway to the house in the air. My fifth wheel touches the wire when it's underneath it creating this potential safety issue. Would it be possible to bury the wire to solve this problem?
Question
Hello, @user_3tri6f thank you for reaching out over Xfinity Forums. I know how important it is to have access to your email communications, and with one of my recent iPhone updates my email folder stopped working on my device. It required me to go in
XfinityJustinC
commented
4 minutes ago
to the conversation:
0
0
Email not working
I have not received any emails in a few days. It is saying account error the mail server imap.comcast.net is not responding. Authentication failed
Question