Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (476.7K)
There is an easement along the road, but not one on my side yard. I have reviewed my survey, title work and even searched the register of deeds for a recorded easement on the side yard where the fiber is currently laying and there is not one.
Comcast ran a fiber line accross my property without my consent
Comcast ran a fiber line accross my property to connect to my neighbor's house. There is no easement and I did not consent to this. I want this line removed before it is buried.
Question
@XfinityJosephA I do. but I can't find how to do it there. can you please help me with that?
request
I am trying to set up a smart home camera that only works on a 2.4 GHz frequency. Can you help me split my wifi bands, separate the 2.4 GHz and 5 GHz SSIDs
Question
@user_wehnou The steps below are how to redeem the specific benefit through the membership process. Where are you running in to the error message? 1. Log in to your Xfinity membership account.2. Click on the benefit titled Get Peacock Premium at no
Unable to Redeem Platinum Perk of Peacock
Trying to redeem the "Peacock Premium, on us" offer promised on the Platinum Xfinity Membership level. But the option to redeem it is not there. Have searched for how to do it, but unable to redeem. Would love someone to help me active this benefit.
Question
request
I am trying to set up a smart home camera that only works on a 2.4 GHz frequency. Can you help me split my wifi bands, separate the 2.4 GHz and 5 GHz SSIDs
Question
•
Customer Service
@user_2emcuh We appreciate your time in reaching out to us here on our Xfinity Forums. This is absolutely not the experience we want for our valued customers. I would like to discuss this further and get all the details, so we can address this. Pleas
File a complaint
Store manager jumped in my face and kept demanding respect over and over when i had never even talked to him. I was not didrespectful to anybody, it was my 4th time driving to another town to try to get my billing straightened out, it bothered me so bad the waay he talked to me i couldnt even sleep
Question
Good morning @user_xkko72, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. To log into your account, all you would need to do is visit us on our website and click on the login option in the top right, and
Comcast Bill
Hello, I had opened an account with Comcast at my apartment, but we had put the wrong address, therefore no data was used. We opened another account with the correct address and they told me three separate times that my account was officially canceled. My phone number is [Edited: Personal Informatio
Question
user_9jn387 Thank you for giving that a try! We'll need to take a closer look at the signal we're sending you and see what we can do to help. When you can, please send a Direct Message with your full name and address. Here are instructions on how to
Regional Routing Fault: MN/WI traffic detouring through Denver/San Jose (ibone bypass)
Issue Summary: I am located in the Roseville, MN / Wisconsin node. I am experiencing a "tromboning" routing issue where traffic destined for the East Coast (Chicago/DC) is being sent to Denver and San Jose before returning East, adding 60ms of unnecessary latency. Proof of Local Low Latency (Chicago
Question
Yes I try to redeem and it sends me to a page that says I don’t have now service which I most definitely do
Unable to Redeem Platinum Perk of Peacock
Trying to redeem the "Peacock Premium, on us" offer promised on the Platinum Xfinity Membership level. But the option to redeem it is not there. Have searched for how to do it, but unable to redeem. Would love someone to help me active this benefit.
Question
@user_nhevoh We can check what email communications have been sent to you. Do recall roughly what day you received the email?
5-years guarantee price
I had gotten a message from xfinity stating that I was able to get the 5-year guarantee price after already being a member and for me being so loyal to them as a member that they would apply that to me. I sadly lost the email with the number on it and I tried contacting customer service to see what
Question
Yes I have and I had accidentally deleted the message forever after I did that I realized I needed it and completely forgot.
5-years guarantee price
I had gotten a message from xfinity stating that I was able to get the 5-year guarantee price after already being a member and for me being so loyal to them as a member that they would apply that to me. I sadly lost the email with the number on it and I tried contacting customer service to see what
Question
user_d030eb Please come back to us in Direct Message if you still require assistance.
Bufferbloat to the max with 1.2gbps down and 35mbps up - XB8-T
I am extremely desperate right now-- this is a cry for help 😭. Xfinity says they're not doing any network improvements and nothing is down in my area. I think it's easier to show the types of 'spikes' in latency I see through my internet connection: I'd love to seek any help possible from any stran
Question
Overcharged mobile line after account transfer+
The title kind of states it all and I’m honestly at a loss. I was heavily overcharged on my mobile bill, even the agent I spoke with on chat confirmed it (and said it was due to the account transfer. I was supposed to have a free year line with Xfinity, but due to issues with my account last month t
Question
•
Plan
Confirming that it's really bad right now: https://www.waveform.com/tools/bufferbloat?test-id=07bbbb01-f68b-428f-8d7a-de68bebe4f86 It's highly variable and I'm not entirely sure what xfinity can do. I didn't get a response from a ticket number (that
Bufferbloat to the max with 1.2gbps down and 35mbps up - XB8-T
I am extremely desperate right now-- this is a cry for help 😭. Xfinity says they're not doing any network improvements and nothing is down in my area. I think it's easier to show the types of 'spikes' in latency I see through my internet connection: I'd love to seek any help possible from any stran
Question
yes I have restarted the modem, also did unplugging for 30 seconds and plugging it in. I also always used wired ethernet connection.
Regional Routing Fault: MN/WI traffic detouring through Denver/San Jose (ibone bypass)
Issue Summary: I am located in the Roseville, MN / Wisconsin node. I am experiencing a "tromboning" routing issue where traffic destined for the East Coast (Chicago/DC) is being sent to Denver and San Jose before returning East, adding 60ms of unnecessary latency. Proof of Local Low Latency (Chicago
Question
Free peacock premium subscription
I'm suppose to get a free peacock premium subscription as a diamond member. Under my subscriptions it shows peacock included but, no where or way to activate it. It's not listed in my rewards to activate either. How do I activate this free offer? I looked through the forums and didn't find an answer
Question
•
Xfinity App
How to log in comcast account
Comcast Bill
Hello, I had opened an account with Comcast at my apartment, but we had put the wrong address, therefore no data was used. We opened another account with the correct address and they told me three separate times that my account was officially canceled. My phone number is [Edited: Personal Informatio
Question
user_2wxykq you will need to use the Xfinity app to split the bands. Do you have the app?
XfinityJosephA
commented
4 minutes ago
to the conversation:
0
1
request
I am trying to set up a smart home camera that only works on a 2.4 GHz frequency. Can you help me split my wifi bands, separate the 2.4 GHz and 5 GHz SSIDs
Question