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@user_e2fy5x Thanks for bringing your mobile account concerns to our attention. Our team can certainly assist you with getting support for your mobile concerns. Can you please direct message me your first and last name along with your full service ad
Xfinity Mobile False Advertisement
I tried to place orders to upgrade my husband and I's phones online so we did not have to go to the store with our children (ages 7, 5, & 2). I had a $300 promo code so I decided to upgrade early for Mother's Day. I placed the first order for my husband's phone then needed an agent to help apply the
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I absolutely AGREE. Yahoo mail is terrible!!! I can't even access it now.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Starlink and google mail here I come.
Email migration to Yahoo
Dear Tom Karinshak, I have been a customer of Comcast/Xfinity for more than 24 years and I have never been more disgusted than today. We migrated one of our email addresses to the Yahoo platform that you promoted and it is filled with ads - every 15-20th email is actually a paid Yahoo ad and ads lin
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Terrible Retention team and lack of support
I have been XFINITY customer for 9 years and had been paying a fixed price for internet , now it’s seems to have doubled my internet cost . It’s unfortunate that I have to cancel my services just cos Xfinity thinks am not loyal enough for them. Retention team is terrible they offered me higher cost
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Telephone/Ipad deal
I went to Xfinity for a new phone. Was told because of my customer status, I was being given a $400 credit towards a new phone, and also a free Ipad. Hard to believe. I found a phone which was 'free' as it was under the $400 due to supposed good customer. I was NOT told I needed a new line for the I
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Customer Service
Unauthorized charges
I signed for my son to get a free line of service on 1/5/26 at a non corporate store in Canton GA. On 1/15/26 a store manager by the name of Brandon Brown in Acworth GA moved a new line to my account without my authorization and now my son does not have a phone but I have also incurred charges that
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Plan
Disney Plus Bundle Not Activating
I am at a loss. I upgraded my xfinity plan on APRIL 1 this year meaning it has now been over a month since I changed my plan to the gig speed with peacock and disney/hulu bundle included. No matter what I do, the Disney/Hulu bundle will not activate. Every single time I click the activate button, I
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Channels and Programming
Camera reward
Hello, my name is Caylib Thompson I am a Gold tier member and I recently received an email about a free indoor/outdoor camera reward. I missed the May 10th deadline by one hour! I’ve been working on fixing my car and was hoping you could help me still redeem this offer. Thank you!
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Customer Service
I need to file a complaint
Comcast’s ruined my whole Mother’s Day with my mom. I literally called them 13+ times about my billing arrangement and I ever record an overdraft for someone switch my date without my authorization. All in Mother’s Day and ever supervisors lying on the record lines as proof. How to I get in to in co
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Xfinity Compliments
yes, though even if im not in a party the issue still persists.im assuming its an issue with my connection to their servers. but im not 100% sure.after doing a lot of different tests on my end, i decided to reach out
Issues with disconnecting while playing any battle.net game
Hello, I am experiencing persistent disconnect/reconnect issues specifically with Blizzard games/services on my personally owned ARRIS SURFboard G54-B48D gateway on Xfinity service in Manitowoc, Wisconsin. The issue primarily affects Diablo IV and World of Warcraft. Other internet services remain st
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NY7737, ahh ok, I've heard that before. I'd assume it is usually during online multiplayer game play?
Issues with disconnecting while playing any battle.net game
Hello, I am experiencing persistent disconnect/reconnect issues specifically with Blizzard games/services on my personally owned ARRIS SURFboard G54-B48D gateway on Xfinity service in Manitowoc, Wisconsin. The issue primarily affects Diablo IV and World of Warcraft. Other internet services remain st
Question
I've noticed the issues with world of warcraft about 3 months ago.the issue was more noticeable with diablo 4 which i started playing again about 2 weeks ago.I've been monitoring my connection with other things and noticed that it only drops for thos
Issues with disconnecting while playing any battle.net game
Hello, I am experiencing persistent disconnect/reconnect issues specifically with Blizzard games/services on my personally owned ARRIS SURFboard G54-B48D gateway on Xfinity service in Manitowoc, Wisconsin. The issue primarily affects Diablo IV and World of Warcraft. Other internet services remain st
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I appreciate those details @phiboy! It also really helps to know this only happens when connected to the home network. Is this the only device having issues?
Slow speed on Linux laptop
I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un
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Thanks for clarifying, user_mokq57. We're not able to help too much Apple Mail's blocking features not working, but you can log in directly into email and mark certain senders as spam by following the steps listed on our support page that covers why
My insurance agent was attempting to email me and received this message resists-c2p-559422.sys.comcast.net rejected your message
My insurance agent was attempting to email me and received this message. Resimta-c2p-559422.sys.comcast.net rejected your message. There’s a problem with the recipients mailbox. As far as I know there’s no problem with my mailbox.
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My laptop unfortunately doesn't have an ethernet port, or I'd plug in right away. I replaced the wifi chip after problems began and I couldn't find a software or configuration issue.
Slow speed on Linux laptop
I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un
Question
Thank you for posting on our community forums for assistance, user_a1e82j. I’m really sorry this has been your experience. I understand you were promised a specific TV package and rate, and instead you’ve dealt with billing issues, servic
Improper Billing and Disconnection of Service
I was promised a Comcast bill with my current number of channels and my current tv package of $158 a month from 12 months. But that's been all the troubles with Comcast began. I promised that upper management would listen to the sales tape and honor the promised package amount. Instead our bank acco
Question
Issues with disconnecting while playing any battle.net game
Hello, I am experiencing persistent disconnect/reconnect issues specifically with Blizzard games/services on my personally owned ARRIS SURFboard G54-B48D gateway on Xfinity service in Manitowoc, Wisconsin. The issue primarily affects Diablo IV and World of Warcraft. Other internet services remain st
Question
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Customer Service
Improper Billing and Disconnection of Service
I was promised a Comcast bill with my current number of channels and my current tv package of $158 a month from 12 months. But that's been all the troubles with Comcast began. I promised that upper management would listen to the sales tape and honor the promised package amount. Instead our bank acco
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Customer Service
NY7737, hello there and thanks for reaching out sharing that information as it is very helpful. I do want to apologize about the experience you're having. I'd love to do some troubleshooting to see what we can do further. When did you start experienc
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Issues with disconnecting while playing any battle.net game
Hello, I am experiencing persistent disconnect/reconnect issues specifically with Blizzard games/services on my personally owned ARRIS SURFboard G54-B48D gateway on Xfinity service in Manitowoc, Wisconsin. The issue primarily affects Diablo IV and World of Warcraft. Other internet services remain st
Question