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Upload Failures Via Wifi
Having the exact issue as described here: https://forums.xfinity.com/conversations/your-home-network/unable-to-upload-large-files-over-wifi/683ef4795cfcb01f84b53e0a Any solutions beyond end less direct message loops?
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Your Home Network
Hello there @user_fsgxel, just wanted to reach out to see if you were still having your MoCA adapter concerns?
MoCA adapter not working after upgrading to XB10
I have a single MoCA adapter that has been working for years. Just got the XB10 and now my computer says the ethernet has no internet. Does the XB10 not support MoCA? The setting to enable it is gone in the admin tool.
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Billing change
Why has my bill increased? I had the introductory first year rate and then signed up for another rate that would remain unchanged for five years. This is the start of year two.
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Billing
Xfinity account
I have a previous account with you guys, and would like to know how I can return a internet box.
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Hey there, @user_122wiu! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do understand the need to have the emails available. If the emails are available to restore, you will want to follow the steps below. Plea
I am missing emails prior to March 2023
I am missing emails prior to March 2023. How do I gain access to these old emails? I need to find several important emails for a potential legal issue. I have tried several seach options and re-sorted by date. I did not delete them. Please help. Dave
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Sure thing! We will do our best to help get this done as quickly as possible, @user_x2smi2. Please send a direct message to us including your full name and complete street address. Here's the detailed steps to direct message us: 1-Clic
Xfinity line relocation to new utility pole PG&E installed
I need to find out how long it will take for Xfinity to relocate its lines to the new utility pole that PG&E recently installed. What is the best way to request that a technician be dispatched to complete the transfer within the next week?
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Problem will billing
In error i signed up for a yearly paramount plus subscription.must say i did not realize i did it because i already have a free subscription with Xfinity i went into local office and they said to contact Paramount which i did. Paramount said there is nothing to do with this and to contact Xfinity. I
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Customer Service
user_kdt5qy Thank you for reaching out! Did you have a chance to review the suggestions @BruceW recommended?
Wifi always disconnects
Can I get a new modem sent to me? This one always loses connection and all my tv's keep losing connection.
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Hello @user_wc8don, and thanks for asking such a great question here on our Xfinity Community forums!When you sign up for the NFL Sunday Ticket through Xfinity, you should receive a confirmation email. You would then follow the activation instructio
NFL SUNDAY TICKET
Ordered the NFL Sunday Tickrt today. Received a confirmation email that I’ve been charged the $240. It appears to be active on my smartphone but not on my tv. What do I need to do?
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Unable to cancel NOW TV - need help canceling
I have called and received confirmation that my NOW TV subscription was canceled. I just received my bill and it has not. I have never used the service and do not want it. Can someone PLEASE help me!
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Billing
Horrible Experience
To Whom It May Concern: I am writing to formally complain about an extremely frustrating and disrespectful experience I recently had with Xfinity customer service. I have been a loyal Comcast/Xfinity customer for more than 24 years. I contacted Xfinity because my monthly bill has increased to approx
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Customer Service
user_xi5klc We appreciate you reaching out to us over our Community Forums. We are sorry to hear your services were not cancelled as expected. Did you return your equipment to a Xfinity Store, and specially ask that your services be disconnected?&nbs
I returned my equipment and canceled my service a few months ago. However, I am still being charged.
As above, I'm still receiving monthly bills for Comcast/Infinity cable service that I canceled several months ago.
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Hey there, @user_em7ik8! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do undertand wanting to make the changes with your account, and ensuring everything is closed. I would be more than happy to help with you
internet disconnect september 29 written message only
need to schedule internet disconnect for sept 29 via written message only, no phone. please dm me.
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How do I make a public post because I have called to cancel my NOW tv subscription and have gone through every channel to get this off my bill. Why is this so difficult to do?
Cancel Now TV subscription
I have tried everything to cancel the NOW tv. It keeps telling I don't have any tv services when I contact chat. I am getting billed for it. I no longer want it and it is impossible to cancel. I've gone through NOW TV login, Xfinity stream, through my account. It's impossible to cancel. Why is it so
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New Phone Upgrades?
are any of the lines i have on my plan eligible for a phone upgrade?
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Customer Service
Hi there, @mary140. Thanks for reaching out to us here on the Community Forum and sorry to hear you've been having trouble getting a wired box. We can see about getting one sent out, and also we would like to check out your internet connection to see
hello
I want a new tv box. I went to the store and all they had to offer was a wireless box. My wifi has been on and off these days. So I don't want to rely on a wireless box. I wanted the Arriis XGlv4 4k dvr box so I could still watch tv when my wifi modem failed. They said that a dvr box would not work
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Need to sign into my email…
shoobedoo
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1 minute ago
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Comcast Email Login
How do I log into my comcast email?
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