I paid my bill in September, I have the bank receipt. I only owe you for October. The amount of 14.95 why are you trying to overcharged me?

Just like others on the forum, I also encountered this at the final step of the purchase order.

I'm tried to move my payment date cause I just started a new job and won't be paid till the end of this month I need help for just this month

Change service to new phone

Hello, I need an Official Xfinity Employee to help review an affordable Internet-only renewal and my October bill. My promotional discount expired and my monthly bill increased by $60. I am a current graduate student on 1 Gig Internet with an included Xfinity Gateway. I want to keep my existing acco

Recently switches to xfinity and received incorrect information from customer service reps who said I could return my device in store. I went in, and was told I can't submit the device without mailing it in. I was then told by customer service reps that I have to ship it through fedex. After some go

Hi everyone, I’m looking for some help / advice. I’m a Diamond rewards member and have been with Xfinity for about a year and a half. I pay for the 1,000 Mbps Gigabit plan, but my speeds have been stuck between roughly 98–170 Mbps for a while now (only about 10–17% of what I’m paying for). When I ca

I turn off my internet and try to click back on it now it telling me to sign in but it to many devices how when I'm trying to use the same phone it been on

No, your chat feature does not help. It does not know what "xfinity now" even is. I am literally using Xfinity Now wifi on my phone as .y computer connected to the same wifi has no internet. It was working fine on it two hours ago. Is there literally any actual human being that is not a useless AI "

At approximately 7:45 pm ET on Weds., October 7, 2026 I spoke with an Xfinity representative in the Customer Retention/Cancellation department. I requested to have my service cancelled and disconnected effective at 11:59 pm ET that evening. A reference number of 1002162922333099 was provided to me a

I got charged 78$ for xfinity mobile when I had cancelled everything after my last 140$ payment because we moved phone lines. . Don’t know why I’m still being charged and want a refund.

Land line rings once goes to voicemail. I can call out.