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I am getting the same error on the Xfinity mobile app on Android.
400 bad request on chrome
I keep getting this "400 Bad Request Request Header Or Cookie Too Large" error on Chrome. I have cleared the cache and cookies multiple times.
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Thanks for confirming, user_wu7fjx! We can be limited as far as what we're able to assist with when it comes to NOW accounts. Have you already tried reaching out to the NOW Support team through the Xfinity Assistant on the NOW Support Portal?
Xfinity support
The Xfinity Now public hotstop on [Edited: "Personal Information"] is frozen and I am no longer able to connect to it. As this is my primary form of connectivity and it is a service I paid for and am continuing to pay for it would be appreciated if this is resolved quickly.
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Is there a time limit before needing to take my own action like getting a tech, like say the power has been on for over 48 hours without this being resolved?
Cant speak to a real person
We had a power outage and all power to the area and surrounding areas has been restored. Lightening struck the house and fried some things so Im concerned the problem is my house wiring but I cant speak to a real person to confirm the issue. Everyone has internet in the neighborhood but myself at th
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@user_hwsnhm Its best that I don't speculate, If your services don't come back up once everything is marked as resolved, we can for sure look into sending out a tech and your lines.
Cant speak to a real person
We had a power outage and all power to the area and surrounding areas has been restored. Lightening struck the house and fried some things so Im concerned the problem is my house wiring but I cant speak to a real person to confirm the issue. Everyone has internet in the neighborhood but myself at th
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Xfinity account disconnected
I have come back from 110 patrol. My xfinity is disconnected. I paid my dues and called. Representative said my services would resume in 24hrs they have not. Its been more than 24hrs and the apps says im still past due despite my balance being zero. How do I get my services back.
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Customer Service
What does this type of outage usually entail for repairs? Curious due to the lightening strike that fried both my cable box and my internet router, thus my worry that it has to do with the lines being damaged?
Cant speak to a real person
We had a power outage and all power to the area and surrounding areas has been restored. Lightening struck the house and fried some things so Im concerned the problem is my house wiring but I cant speak to a real person to confirm the issue. Everyone has internet in the neighborhood but myself at th
Question
Yes, I can go head few blocks and I am able to connect to another Hotspot. Which is how I'm posting now.
Xfinity support
The Xfinity Now public hotstop on [Edited: "Personal Information"] is frozen and I am no longer able to connect to it. As this is my primary form of connectivity and it is a service I paid for and am continuing to pay for it would be appreciated if this is resolved quickly.
Question
@user_hwsnhm Thank you for this message, So although you may notice others around have services, until it has been fully resolved and update your services may be impacted. I would recommend checking our site every so often, When its resolved fully if
Cant speak to a real person
We had a power outage and all power to the area and surrounding areas has been restored. Lightening struck the house and fried some things so Im concerned the problem is my house wiring but I cant speak to a real person to confirm the issue. Everyone has internet in the neighborhood but myself at th
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cancel MGM+
Back on Nov 10, 2025 I cancelled MGM+ through my xfinity Flex Box but I keep getting billed for MGM+ each month. Today, I opened the settings page on my Xfinity Flex Box and went to subscriptions and MGM+ isn't listed as a subscription but it's still on my bill. Please unsubscribe me from this servi
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Flex
This is happening to me too. I don’t have any issues if I use the streaming services on my iPad just my tv. I’m having a technician come out later this week and would love to know if there is a resolution. Thank you
All streaming services freeze after ads...
Hi. First of all, I wasn't sure exactly where to post this. We are unable to use any of our streaming services: Disney+ Hulu, HBO Max, Netflix, etc. because as soon as they go to their first ad while watching, the app freezes(it doesn't matter which app it is), and we have to hit the "back" button a
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Complaint about charging data
Trying to deal with Xfinity and ask them to refund the fees they charged for my going over my data allowance, when EVERY other plan they offer now costs LESS than what I have been paying and has unlimited data, all I get from them is informing me that I can switch to one of those new plants with unl
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Your Home Network
This is the current message however at this time, all power has been restored in the whole county. Channel(s), X1 TV, Internet, Voice outage detected Due to a power outage, you may be experiencing an interruption to your Xfinity services at
Cant speak to a real person
We had a power outage and all power to the area and surrounding areas has been restored. Lightening struck the house and fried some things so Im concerned the problem is my house wiring but I cant speak to a real person to confirm the issue. Everyone has internet in the neighborhood but myself at th
Question
@user_hwsnhm Hello! Thanks for this post. I know having any service interruption can be difficult and hearing those around you have service, and you don't is disappointing, Have you confirmed that everything has been restored from our site https://ww
Cant speak to a real person
We had a power outage and all power to the area and surrounding areas has been restored. Lightening struck the house and fried some things so Im concerned the problem is my house wiring but I cant speak to a real person to confirm the issue. Everyone has internet in the neighborhood but myself at th
Question
Peacock Activation Banner Missing – Missed 90-Day Gigabit Window
Hi, I missed the 90-day window to activate the Peacock Premium benefit included with my internet plan. The banner has disappeared from my dashboard. Could an agent please help me manually regenerate an activation link? Thank you!
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Xfinity Stream Website
Cant speak to a real person
We had a power outage and all power to the area and surrounding areas has been restored. Lightening struck the house and fried some things so Im concerned the problem is my house wiring but I cant speak to a real person to confirm the issue. Everyone has internet in the neighborhood but myself at th
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Customer Service
Thank you for allowing us to assist you @user_il6gj7 Please feel free to create a new post if you need any additional assistance in the future!
Support set up a payment arrangement for me, but my site is still saying I'll be shut off today.
I asked the live chat agent to send me a copy of the chat so I had proof, but they told me to just trust them. When I login it says " Your bill is past due and your service will be disconnected on June 13, 2026 Please pay at least $309.82 today. If you need more time, you can set up a payment arrang
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@murf26 Thanks for checking. It helps us here on the forum know what path to take in troubleshooting or exploring options. So far that is the speed so I'm happy we didn't troubleshoot just yet. The store may have local info on areas having enhanced s
Troubleshooting Upload Speed: Provisioning/Bootfile check for Enhanced Speed Tier
Hi there, I’m contacting support because I am not receiving the advertised upload speeds for my plan. I should be getting 250 Mbps upload, but I am consistently capped at 30-35 Mbps. I am using an Xfinity XB8 Gateway, which I know is fully compatible with the Next Generation/Mid-Split speed increase
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Using my subscriptions on a different television
I have an xfinity account in Bath Maine but have not set up tv there yet. I also have a television in Lincoln MA with FIOS. I just replaced that television and would like to use my Maine xfinity subscriptions in MA. How to do that?
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Customer Service
user_6xxg8i thank you for using the Xfinity Community Forums page to reach out. I would be more than happy to assist you with gaining access to your services. Firstly, are you attempting to use Smart TVs at the other location? If so, you can attempt
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Using my subscriptions on a different television
I have an xfinity account in Bath Maine but have not set up tv there yet. I also have a television in Lincoln MA with FIOS. I just replaced that television and would like to use my Maine xfinity subscriptions in MA. How to do that?
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