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Hello there @user_vjv8bc, did you still need help with the activation of your iMessage?
unable to connect iMessage to phone number
I recently switched to Xfinity and when trying to connect my phone number to iMessage it comes up activation unsuccessful.
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Lowering Monthly Bill
I am on a fixed income and simply cannot sustain the increase in my monthly bill that just came through. I tried to discuss with an agent on the phone and they said there were no promotions available for me. I simply find that hard to believe. There is always a promotion.
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Customer Service
Thank you very much for contacting us and for the guidance. I have already sent it as instructed. We would be very grateful and happy if you could help us resolve this issue. Thank you.
IMEI is not in Xfinity's database for Samsung Galaxy Watch 7 44mm LTE
I recently switched to Xfinity and bought a Galaxy Watch 7 44mm LTE for my wife as an anniversary gift. However, we soon ran into a problem: we are unable to activate the device's LTE function because the system states that the IMEI is not in Xfinity's database. I would like to request that the devi
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The canned "troubleshooting" directions from Xfinity CSRs are a waste of customer's time. Is Xfinity doing the troubleshooting that you need to do to fix it?!! It's been over a week!
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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Hello, and thanks for stopping by the community forums to reach out, user_ms2a52! I'm sorry to hear you've been charged for service that hasn't been in use. We'd be more than happy to look over the account to make sure you aren't charged for the serv
Bill
I moved out of [Edited: "Personal Information"] on 9/4/26. All services should have been moved to my current residence at [Edited: "Personal Information"]. Why do I still have a bill for $108. I would like a refund for this since I did not use any services there since 9/4.
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user_jzqx6f thank you for using the Xfinity Community Forums page to reach out today. I rely on a working connection daily, so I know the frustration this must be causing you. Let's see what we can do to get you back up and running. Can you share wit
Account
Since I open my new account I haven't had any service with my Internet this [Edited: "Personal Information”]
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Hello @user_1l14um, and thank you for reaching out here on our Xfinity Community forums. We’d be happy to help take a closer look at your trade-in. Once the trade-in device is received, it can take up to 15 business days once it is received for
Phone return [Edited]
I return my old phone. and company receive it, but and my account is not show correct [Title Edited: "Personal Information”]
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Sorry about the trouble, @user_l48kvm. Have you tried troubleshooting as well?
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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Pixelation!!!
The pixelation is most annoying now!! We tried upgrading our router, and it was even worse, so we downgraded again but we still have the same problem.
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X1
I'm having the same issue casting from my Samsung phone. Both the tv and phone are on the same network and the network is functioning correctly. I can cast from YouTube and othe apps, just not the one I pay a ton of $$$ for. It was working fine a few
ubject: Xfinity Stream App No Longer Casting to My Second-Home TV
I have been successfully casting programs to the TV at my second home using the Xfinity Stream app for several months. Today, although I can still view channels on all these devices, both my Android tablet and phone have stopped casting shows from the Xfinity Stream app to the TV. To clarify, this i
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Rewards ... A rendering error occurred: Cannot read properties of null (reading 'fields'). ... This has been reported to them dozens of times in the past few days, and it's happened in the past as well. If we're lucky maybe they'll fix it sometime b
Coding error
Rewards page click on a Rewards to claim that item I receive the response A rendering error occurred: Cannot read properties of null (reading 'fields'). I have been told xfinity needs to do something with my account. Been trying to claim a Beatle juice movie and a movie rental. Have have seen the be
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Good afternoon user_0ykbtz I will be more than happy to look into this further for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon locate
Xfinity Modem Arrived Earlier than my move in date
I’m not expected to move into my new apartment until November 1st and told an agent over the phone I wouldn’t be there until then, however I just recieved a text saying a driver was approaching with my Xfinity order, how do I ensure I’m not charged until November 7th which is the date it’s saying I
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Thank you for reaching out to our team here about that issue with getting that Peacock subscription set up. I know how frustrating that experience can be, and I will be happy to look further into that. Did you have any prior subscription set up with
Peacock Subscription Activation Error Code: PPG_0017_b8481b7
I continue to try to activate my peacock subscription that is offered through my Xfinity plan, however, I continue to receive an error message saying: Your Xfinity account is already linked to another Peacock account. Here’s How to Find ItPPG_0017_b8481b7 However, on the Xfinity webpage: https://www
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user_tgooy6 Thanks for reaching out with your concerns! It can take up to 45 days for the discount to apply to your account depending on when in your billing cycle the change is made. You can check your payment method by following instructions found
Auto pay discount is not reflected
Hi I recently opened an account with Internet service. I initially set up a credit card for auto pay but soon(after a few minutes) corrected that to use a bank account, before the first bill was generated. However, the bill still shows that I don't have the auto pay discount. Can you check that if I
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I've sent a DM 5 days ago. Still no answer.
Xfinity Mobile Stuck on “Ready for Setup” Despite Successful eSIM Activation and Number Port — Multiple Support Contacts, No Resolution
Hi, I am posting here out of frustration after multiple unsuccessful attempts to resolve what appears to be a backend activation or account provisioning issue with Xfinity Mobile. I recently switched from Verizon to Xfinity Mobile, transferring my existing phone number to my Google Pixel 9 Pro Fold
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I will be more than happy to check your account to verify your plan change. To begin, would you mind sending me your name and the address to your account in a Direct message? To send a "Direct Message" to Xfinity Support: Click "Sign In" if ne
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Plan change
I changed my plan, but I didn’t get verification that the plan changes went through
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