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user_5bfwkz Did the advise from @BruceW help with getting the forward setup how you wanted for the autopay emails you wanted to keep, and also send a copy to your wifes email?
select emails to forward
Is it possible to forward just emails automatically? I'd like to auto-forward auto-pay emails to my wife (but keep a copy in my own inbox)
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App errors out when clicking on rewards. Website works.
App malfunctioning!!!!
NO ONE IS RESPONDING TO my rewards portion of the xfinity APP that's MALFUNCTIONING!!! PLEASE RESPOND TO THIS PROBLEM!!!!
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Discount
Since ABC is part of my package and you have it blocked, I want a discount on my bill. You are not fulfilling your contract.
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Customer Service
Hello @user_9cbe77, thank you for taking the time to leave a post. Sorry to hear that you’re having trouble accessing your Xfinity email on your mobile phone. I understand how inconvenient that can be. @BruceW asked some great questions. When
Can't get email [Edited]
Why can't I get my email on my phone? [Title edited to remove personal information - email address]
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This is ridiculous. We are almost four weeks without ABC, a major network channel. If you were to look at my viewing history you'd see I'm loyal to ABC; I start my day with local 7 news and GMA, watch World News Tonight and many of their
The loss of ABC
I have been a Comcast customer for 47 years and was always able to watch ABC. In all those years, there has never been a contract dispute that cut off a channel. Shame on Comcast for your lack of negotiating skills. Comcast can spend millions of dollars advertising during high profile sporting event
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This has been totally useless Xfinity caused the problem and I get to wait 3 days to get it fixed. Looking forward to contacting corporate when I get my service back
Xfinity disconnected my service by mistake
Today i came home to find my outside cable wire in the stree where people have been running over it for hours. I tried to get an appointment for someone to connect and the first available is April 28th. I dont get it someone messed up and we have to wait that long is crazy 😜
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Hello @user_395c22, Thank you for providing the TV brand. I appreciate that. I understand how frustrating it can be when the remote won’t control the TV volume or power as expected. At this point, the next step would be to reset the XR15 remote
help with remote XR15
I have tried every possible code and every possible solution, but I am unable to have my XR15 remote adjust the volume on a recently-added Amazon Fire soundbar. The Soundbar is connected to the HDMI ARC output, the Xfinity Cable is connected to HDMI 2. The XFinity remote does channel change and othe
Question
Hello @user_e3ojud, thanks for bringing this to our attention. @MikeB39A provided some great troubleshooting steps above. Have you had a chance to try any of those steps yet, and are you still running into the issue?For future reference, please keep
VPN Disconnecting
Hello, My VPN disconnects during uploads when connected via WiFi on my Xfinity XB7 router. Key findings: Issue occurs ONLY on XB7 WiFi (both 2.4GHz and 5GHz) Wired connection works fine Using a Netgear extender as AP works fine Other coworkers with Xfinity XB7 and XB8 routers report same issue, thou
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@Xfinity Support Any thoughts?
System Administrator Bounce Message
I sent an email to 12 of my contacts; all on BCC line and received the following message from System Administrator : Your message did not reach some or all of the intended recipients. Subject: Some old some new Sent: 4/25/2026 1:10 PM The following recipient(s) cannot be reached: My issue is that no
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Hello @Josmall, thank you for taking the time to leave a post. Thank you for bringing this to our attention. I can understand how confusing and frustrating that must be. When your set-top box believes it’s located in a different region, like th
Our set top box thinks we are in The Bay Area but we are in Central Ca
As a result of the set top box thinking we are in the Bay Area we are getting Bay Area Local Channels. Please HELP
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I had this same issue for years then it spread to other channels. When my neighbor started having the issue we knew there was a problem in the area. So we both called and scheduled service calls. Our main X1 box was changed from a cable version to a
Fox News Channel Always Pixilates [Edited]
My Fox News channel is always pixilating. Sometimes to the point that the channel is unwatchable. Any time I've called Customer Service or used the Xfinity app all they recommend is to restart the box. Sometimes it helps but there is always pixilating going on. Any ideas on how to fix? It's usually
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Hi there @user_li9fd0 Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you t
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Discount
Since ABC is part of my package and you have it blocked, I want a discount on my bill. You are not fulfilling your contract.
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