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@XfinityEmilyB I am using an Xfinity gateway and I have no idea how MAC filtering was even set up on my computer as this is the first time I have experienced this issue
How do i manually add the MAC address of my printer to the list of permitted devices for my new wireless router???
I have an HP printer that is unable to connect to my wireless router. How do I enter this or have someone from xfinity enter this so I can use my printer again? This seems like a really unreasonable amount of hoops to jump through to get my printer recognized!! Very frustrated that there is no direc
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Xfinity Customer Review: Unreliable Service, Billing Errors, and Unacceptable Disruptions – Demand Refund and Compensation
I’ve been a loyal Xfinity customer for many years, relying on your internet service for both my work and my family’s needs. However, the recent experiences have been nothing short of frustrating and unacceptable, leading to significant disruptions in our daily lives. Yesterday, I paid a bill of $270
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Customer Service
Xfinity mobile to Now mobile
Hello, I requested to switch one line from Xfinity Mobile to NOW Mobile last Monday. It has been over a week, and the migration has not completed. My account does not show NOW Mobile (not even pending), and no billing has started. I also spent several hours on support calls with dropped connections
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Plan
Once that transition happens, all my emails and contacts will be ported over, right? Would I be able to add emails from .pst folders of Outlook 2003 to the web portal version? If so, how?
Xfinity comcast.net emails transition to Yahoo
Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billing
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I am requesting to escalate this to a supervisor above you . It is now day 3 of this nightmare, and another day that I can't work.. I feel like you guys are out of touch . It is easy for your company t
Disgusted
I woke up this morning to an outage of my services ,after xfinity was in my neighborhood on Friday making "alleged " enhancements to the network. I am a remote worker and this is the second day in a row that I am unable to work due to this company's incompetence. The internet services that I pay for
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As I use a keyboard and not a mouse since I'm sight challenged, I scroll with the Tab and Shift+Tab and the arrow keys. I can't seem to find that "Load More" button no matter what browser I use. Am I just not scrolling far enough?
Transactions Earlier Than 2022?
I'm looking at my transaction history on my.xfinity.com, and I don't seem to find transaction history earlier than 2022. Is there a way to display a full list of transactions I've made? I've been a customer with Comcast since 2002, and I've had my own Comcast account since 2013.
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Arris S34 not compatible with my service?
Hello. About 6 months ago switched from using an Arris S34 to a Comcast XB8 modem on my 2Gb/200mb service. I would like to go back to the Arris. Twice now the Comcast modem has taken itself out of bridge mode, once randomly in the night and once during a call about disabling the built-in WiFi (which
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Customer Service
Comcast email stopped working- IP blacklisted
My email won’t work on apple email on my iphone 17 with latest ios update. Keeps asking for a password, won’t work on wifi, sometimes loads on data. But when the password is entered, it says IP temporarily blacklisted. This happened before with no resolution and I was asked to send to their security
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Switching from an iPhone to Samsung
I currently have an iPhone 15 Pro. I bought an Unlocked Samsung Galaxy Z Flip7 and wanted to transfer my phone number to this new phone. I tried to transfer and Xfinity's compatibility checker says that it's "Compatible but may be carrier locked", I tried going to Xfinity (Agent Chat) to see if ther
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Devices
Okay thank you for the quick reply. I was able to get the info I needed from my latest statement and the link provided had what I think are all my contracts. But I can't be certain because I still can't access the contracts within my account page
Xfinity won't let me access my contracts
I'm trying to determine the details of my xfinity contract but my account has no information on the term length, what is included or not included, pricing, all of those details. When I try to navigate to the "agreements and contracts" page under "My Account", I keep getting an error that says "We're
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user_sg36t1, we work with our customers. You have shared that your bill increased by $20 without reason. I'd like to take a look at your billing statements with you so you are aware with the changes that takes place on your account. Starting with hel
Billing
My bill has increased 20$ for no reason. I am not playing this game. Give me back my 55$ a month plan or i will be canceling.
Question
Thank you for reaching out to us @user_kmpbhr! We regret to hear you’ve experienced difficulties connecting to a live person. Could you please send our team a direct message with your full name, full address, and tell us more about why you are
Cancel My Services
Please cancel my services. I have been trying to get through to someone who will do this and your system has me running in circles, with no live person to speak to. Its almost as if you want to make it incredibly difficult to cancel... Please consider this formal notice that I have requested cancell
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This has absolutely 0 to do with promotions. You guys just made it more expensive just because you can.
Billing
My bill has increased 20$ for no reason. I am not playing this game. Give me back my 55$ a month plan or i will be canceling.
Question
Cancel My Services
Please cancel my services. I have been trying to get through to someone who will do this and your system has me running in circles, with no live person to speak to. Its almost as if you want to make it incredibly difficult to cancel... Please consider this formal notice that I have requested cancell
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Customer Service
Are you being condescending????
Billing
My bill has increased 20$ for no reason. I am not playing this game. Give me back my 55$ a month plan or i will be canceling.
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user_sg36t1, hi there! I understand. Thanks for reaching out sharing your concern. Taking a look into your bill via PDF before that happened, can you share what the promotional details states under services?
Billing
My bill has increased 20$ for no reason. I am not playing this game. Give me back my 55$ a month plan or i will be canceling.
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Billing
My bill has increased 20$ for no reason. I am not playing this game. Give me back my 55$ a month plan or i will be canceling.
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Billing
@Again Thank you for citing Section 5 of the Xfinity Residential Customer Agreement. I am aware of this provision. However, the clause permits entry at reasonable times for service-related purposes. Entry onto a gated, posted property without notic
Complaint
I am requesting the following information in writing: The work order number for installation at this address The contractor company name used Documentation of authorization for entry onto my gated, posted property My property is clearly marked No Trespassing. No notice was provided prior to entry. M
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Agent missed trade-in when i moved my phone from AT&T to Zfinity
Hi, on Nov 18th i placed a move for my mobile service from AT&T to Xfinity. During the call Agent agreed for the following 1. Mobile trade-in of my Samsung S21 plus at price of upto 500 USD 2. No activation fees for moving my line 3. Monthly mobile bill of 30 USD ( combined with 2 other lines alread
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Plan
Xfinity Customer Review: Unreliable Service, Billing Errors, and Unacceptable Disruptions – Demand Refund and Compensation I’ve been a loyal Xfinity customer for many years, relying on your internet service for both my work and my family’s needs. How
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Xfinity review
[Edited: "Inflammatory"] I got my Wifi box over a month ago, calling calling calling, could not get anyone to come set the box up nor would it connect to the internet when i tried to set it up myself. They are trying to charge me an initial 170.00 set up fee, as well as a monthly 80.00. When I have
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