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How do I activate Peacock with the 1 gig internet bundle?
I have tried acivating it, but there is never an "Activate" button and if I try to log into peacocktv.com it forces me to sign up again for a monthly payment. How do I log into Peackcocktv.com with my free account and watch shows in my browser?? I am just in a loop trying to activate this, there is
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Unacceptable Customer Service
I am writing this on behalf of my elderly mother who has been having issues with her cable box cutting out. She called your company on Monday (1/5) to request that someone come out and service her box. This brings me to my concerns. First, in trying to talk through her problem, she was given misinfo
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Customer Service
Disconnecting VoIP
My elderly father has been moved to a care facility in a different town from his home and we have installed new Comcast service there, including a VoIP. Unfortunately, we couldn't move his existing number that he has had since 1964 because of laws/rules surrounding routing to emergency services when
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Home Phone Features
@user_xugq31 "Inside job" is what my wife believes also. They were supposed to "secure" my account so that this couldn't happen again, yet it has. I changed the credit card I had on file; this didn't help. I asked them to remove all iPhone 17 Pro's
Phone scam
For the third time, someone has ordered a new iPhone using my Xfinity account. The phones were actually shipped to me, and my credit cards are being charged for them. I had to return them to the local Xfinity store along with a police report. I was told that the bogus orders were placed by someone o
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user_o7men4 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and se
Email Stopped Syncing
Comcast emails stopped syncing yesterday. This is happening on both the phone using a 3rd part app, and the computer using Outlook. When I try to repair the connection on Outlook, it says "We couldn't connect to the incoming (IMAP) server using the specified encryption method. Please check the incom
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Unacceptable Customer Service
I am writing this on behalf of my elderly mother who has been having issues with her cable box cutting out. She called your company on Monday (1/5) to request that someone come out and service her box. This brings me to my concerns. First, in trying to talk through her problem, she was given misinfo
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X1
I'm having the same problem! This is horrible how Xfinity is allowing this to happen. It sounds like to me a inside job. I had a phone sent to me that I didn't order. I was told to refuse it an I did an two months later I found out FedEx lost the ord
Phone scam
For the third time, someone has ordered a new iPhone using my Xfinity account. The phones were actually shipped to me, and my credit cards are being charged for them. I had to return them to the local Xfinity store along with a police report. I was told that the bogus orders were placed by someone o
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Help for email-only customer
Hi, I am an email-only customer and cannot access customer service or chat. I am having trouble access my email since the opening screen changed to a large telephone service ad.
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Hey there, @user_bq7gcf, thanks for reaching out through Xfinity Forums regarding the Benson Boone Presale. Here is a link to our Xfinity Rewards site, https://www.xfinity.com/rewards. You would need to redeem the offer on our Reward site if eligibl
Benson Boone Presale Code
I am an xfinity reward member (gold status). I am over 18 and live within the 75 mile radius from the 94102 zip code. My account is in good standing and I do not see a code in the rewards portal to use on the ticketmaster website for the benson boone concert at bill graham on 2/5. Please help!
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saved emails have been removed
Hello, All of my saved emails have been removed and not by me. The folders are now empty.
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Did anyone get a code?
Benson Boone Presale Code
I am an xfinity reward member (gold status). I am over 18 and live within the 75 mile radius from the 94102 zip code. My account is in good standing and I do not see a code in the rewards portal to use on the ticketmaster website for the benson boone concert at bill graham on 2/5. Please help!
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Nope, they wanted to move to a dm and I’ve now been ghosted for 30 minutes after being told I was “being cared for by a team member that cares” going 6 hours dealing with customer service, absolutely trash preparation. I checked my rewards acct last
Benson Boone Presale Code
I am an xfinity reward member (gold status). I am over 18 and live within the 75 mile radius from the 94102 zip code. My account is in good standing and I do not see a code in the rewards portal to use on the ticketmaster website for the benson boone concert at bill graham on 2/5. Please help!
Question
I’m in a 2 mile radius, a diamond member and also can’t find the code. Tried calling as well and nobody could help.
Benson Boone Presale Code
I am an xfinity reward member (gold status). I am over 18 and live within the 75 mile radius from the 94102 zip code. My account is in good standing and I do not see a code in the rewards portal to use on the ticketmaster website for the benson boone concert at bill graham on 2/5. Please help!
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Thank you for choosing Xfinity Mobile, user_dmd921! You've reached the right place for help. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look i
Mobile device
I just signed up for new mobile service. The new phone was shipped to the wrong address by Comcast. What do I do
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new plans
Xfinity took a big jump in the broadcast tv fee and other fees. Is there any good deal for longtime customers without the need for a cable box. Thanks
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Guidelines
Accepted Solution
Quick update now that I’ve enabled Bridge Mode on the new Xfinity Gateway, with my Orbi 970 mesh Wi‑Fi base station connected to Gateway Port 1. Bridge Mode activation:The gateway rebooted cleanly, disabled its internal Wi‑Fi as expected, and my Orb
2 Gbps Plan – Netgear CM3000 Only Locking One OFDM/OFDMA Channel After Two Modems & Tech Visit
Hi Xfinity Community. I'm a very long time Xfinity customer. I'm hoping someone from the Xfinity team can help escalate this to the appropriate back-end group. I’ve been working through an issue for the past 9 days involving my 2 Gbps service tier and a Netgear CM3000 modem. I’ve had a field technic
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Mobile device
I just signed up for new mobile service. The new phone was shipped to the wrong address by Comcast. What do I do
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Customer Service
If the account is eligible @user_dp907e, you would need to visit our Xfinity Rewards portal by visiting https://www.xfinity.com/rewards, sign in using the primary Xfinity ID, and redeem the "Early access: Benson Boone presale tickets in San Francisco
Benson Boone Presale Code
I am an xfinity reward member (gold status). I am over 18 and live within the 75 mile radius from the 94102 zip code. My account is in good standing and I do not see a code in the rewards portal to use on the ticketmaster website for the benson boone concert at bill graham on 2/5. Please help!
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@1kgigout Thanks for adding a post to the community. You reached out just in time. The new year did bring in updates to the fees, but also new TV packages. They all include the first box now, so that is the first step in savings. The fees are include
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new plans
Xfinity took a big jump in the broadcast tv fee and other fees. Is there any good deal for longtime customers without the need for a cable box. Thanks
Question