I upgraded to an unlocked Galaxy S26 ultra purchased directly from Samsung but I can't connect to the Xfinity mobile network. When trying add it on the Xfinity app it says that my phone is locked to another carrier. It was never connected to a different carrier. When trying to add eSIM from my old p

Please cancel my subscription

You guys are another million dollar company today that feels like they can take someone's money and not give them what they paid for then you call you're also helpful customer service reps that can clearly speak English and proceed to get told I owe the bill four years ago so you guys can basically

I traveled from korea and Philippines. I purchased a modem for home and travel service because xfinity gtp are not working everyday! Very rare…. was told that Xfinity’s service would work while roaming and that the Global Travel Pass would protect me from excessive charges. During the trip, we turne

Hey there, I had Xfinity Mobile services and I had to cancel it on around January since I was going out of country and won’t be using my services outside there. And when I called Xfinity they said they’ll hold my number and I can activate it anytime later. So I came back from the trip around Feb 27

Your delay tactics is perfect for scamming your all customers strategies u took money from us over billed us for no service in the places we went. All lies i hope u enjoy the money u took from us ur customer service stating we will get refund.. wow good job

I believe my service was canceled, so I’m pretty sure I have to make a payment, but I need to talk to someone about a new card number due to fraud on my old card

I mailed my 3 iPhones on 8/8/2025 with USPS using Xfinity's prepaid label. I packed all 3 phones in 1 box and used 1 of the 3 prepaid labels. On the Xfinity app, 8 months later it still shows in transit. I've been calling Xfinity each month, placed on hold for hours, in fact a week ago I was placed

I am trying to cancel a subscription to the Starz App that was accidentally purchased. I have tried through the television, noting. I have tried through the Starz website and it says it has to be cancelled through Xfinity. Why is this so difficult?

Xfinity cancelled my account without notice