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I'm on the phone right now trying to figure out why my internet keeps dropping whenever I'm on a Teams call with a coworker and they share their screen, and the agent I'm talking to is clearly not a human being. It has been over 20 minutes, and I am
Dropping Teams calls
I recently got a new Xfinity Gateway, and ever since I've started using it, my internet goes out whenever I'm on a Teams call and someone else shares their screen. This was never a problem with my previous gateway, I do not have any more devices attached to the new gateway than I previously had, and
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Hey there, @dalidali89! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand the need to have the proper information regarding the letter of objection. I would be more than happy to look into th
letter of no objection
Hello, I am trying to get in touch with someone on the engineering side to get a letter of no objection. I am trying to legalize a structure that encroaches on an easement. Local zoning requires that I get a letter of no objection from each utility company. I have called and haven't had any luck. I
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Adding lines
My credit is good why I can’t add more lines to my account with out the bring your own phone option
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Customer Service
Service
Had to switch out our equipment and Jake from the Dublin, California store helped us... he said he would send us a text to fill out a survey which we never received. I do want to give him 10 stars as he was excellent in handling our needs.. I hope this helps and he does get recognized.
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Xfinity Compliments
@user_v3m5y2 Thank you for making us aware you're having internet speed issues via Forums. I would be more than happy to help figure out a solution to this problem you're experiencing. So that we don't go over something you've already done, can you p
Internet speed disruption
My internet speed is < 650 mbps on download. I am paying for 2 GB. The internet is so slow I can't stream TV. Please advise
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letter of no objection
Hello, I am trying to get in touch with someone on the engineering side to get a letter of no objection. I am trying to legalize a structure that encroaches on an easement. Local zoning requires that I get a letter of no objection from each utility company. I have called and haven't had any luck. I
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Customer Service
ECM0022412438
Please help!! There's far too much to even begin typing out here! Please get me to someone I can speak with with the upmost escalation, today, please!!
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Billing
My address is [Edited: "Personal Information"]
Immediate Cancellation - June 17, 2026
I am the account owner of[Edited: "Personal Information"] .I am exercising my rights to cancel internet services today. I do not want retention offers. Please process cancellation effective immediately and give me a confirmation number. I have repeatedly attempted to cancel my Xfinity internet servi
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It only shows the Terms and Conditions for stored payment methods.
Xfinity Mobile Scam
I was coerced into a free phone to lower my internet bill again. They assured me the phone was free. They even said I could sell the phone or give it to charity because I didn't need to use it or keep it. I never wanted a mobile service because my phone is paid through my company. However, it was ad
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I am sorry you keep getting those messages @user_010ae9. Have you checked the link: https://www.xfinity.com/support/articles/returning-your-equipment?linkId=85670289 and use the Digital Return Center at xfinity.com/returns to check to make sure all t
I canceled my service and returned my modem to the xfinitystore in the villages
I canceled my subscription and returned the modem to the store in the villages the Xfinity store. I keep getting text messages telling me to return it. I cannot for the life of me get anybody to answer my question if you have received the modem
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Xfinity telephone number
Due to no live help, no phone number and a constant link run around, I am seeking alternate service providers. Terrible customer service. Go elsewhere!!!
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Your Home Network
user_pdi61 Welcome to our community forum and thank you @BruceW for providing the link to access Email from our web page: https://connect.xfinity.com/appsuite. Were you able to access your Xfinity email using that link?
help me to sign into my email it is important
can not sign into my email and it is very important that I do this immediately
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Trade in
I mailed my trade-in on April 13 says it was received in Texas April 20 still have not gotten my credit numerous numerous times and keep getting the runaround. Can someone help me it’s getting very aggravating
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Devices
First. Check their site for official info on any possible local outages here; https://www.xfinity.com/support/status Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it. Or you can u
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No internet at home?
No internet.how happiness?
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