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@user_7zhstk Have you checked the spam folder? It doesn't alert you when there's email in it, so you have to check occasionally.
Xfinity comcast.net emails transition to Yahoo
Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billing
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Customer service
Subject: Formal Complaint Regarding Repeatedly Canceled Installation Appointments and Poor Technician Service To Whom It May Concern: I am writing to formally file a complaint regarding the unacceptable level of customer service I have received from Xfinity over the past several weeks. I scheduled a
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Customer Service
@user_gywwkk We understand, this link https://www.xfinity.com/support/articles/yahoo-email-migration-overview has great information on the migration of the Comcast emails to Yahoo
Comcast email
I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why
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I did not choose to migrate to Yahoo. I was forced by Comcast. Unless I migrated by 11/19, my Comcast email was cancelled and deleted. I am so upset with being forced to do this. Yahoo is not easy to use and is so full of ads, it is ridiculous. I ref
Comcast email
I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why
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Thank you for trying those steps @user_xfmr7c, we would be more than happy to take a look and see what we can do. Could you please send our team a direct message with your full name and full address?To send a direct message:Click "Sign In" if necessa
Xfinity Support
I forgot my Xfinity ID and am trying to recover it. When I chat with the Assistant, it has me look up and when I give it my email it says “This information doesn't match our records Try again or contact us and one of our agents will be happy to help” and directs me to the AI which CANNOT HELP as I C
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@XfinityChelseaB wrote: "... next to the bell icon ..." It's unwise to say "next to the bell icon" unless you somehow know that the poster is using a desktop or laptop computer. These have a "bell" icon for notifications, but many post
Web-Based Xfinity Remote Not Working (Disappointed in Xfinity’s Overall Lack of InnovationI
I am disappointed in Xfinity’s overall lack of innovation. When Xfinity announced that its Xfinity Remote App was going away, it directed us to their web-based remote at remote.xfinity.com. I’ll be honest: I felt some type of way about a company removing an app in the 21st century, and basically jus
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@XfinityRaul I cannot locate my ID that way because when I go to Xfinity.com and try to sign in with the email associated with my NOW WiFi Pass, it tells me it doesn’t match records, and logging in on the app doesn’t work either. I have one email li
Xfinity Support
I forgot my Xfinity ID and am trying to recover it. When I chat with the Assistant, it has me look up and when I give it my email it says “This information doesn't match our records Try again or contact us and one of our agents will be happy to help” and directs me to the AI which CANNOT HELP as I C
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Good morning @Jaytoo, and thanks for posting to the Xfinity forums, I hope this message finds you well. There is currently a known issue with NHL Center Ice that our engineering team is working on a fix for. We will update with any information as we
NHL Center Ice Program Guide Information Not Loading
I am a subscriber of Center Ice. 5 days ago my issue started. The channels are listed in my guide but anytime a live game is being played the guide has a message "program info not available". I can watch the games live as they are happening but I can not record games or set up future recordings. I s
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@user_ew6meo I am sorry to hear you are having this issue on Fox News. Is this during a live or pre-taped content?
Fox News not viewable on Xfinity Streaming
why is fox news not available on xfinity streaming? All other channels work just fine!
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Pay my mobile nill
My phone suspended and I can’t call anyone and I need to pay the bill
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Billing
I am sorry to hear the recordings are not deleting @SheldonBrown47 Do you have a cable box? If yes have you tried to delete the recording from there as well?
Recordings Not Deleting
I have recordings that are not deleting from my recorded list. This issue is prevalent across all my devices including Windows 11 desktop using google chrome to access xfinity stream, Android Tablet, and Galaxy Z Flip 7 phone using xfinity stream apps.
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Good morning @hpetersonsav, and thanks for posting to the Xfinity forums, I hope this message finds you well. The reason that access to the admin tool was removed was because turning off the Admin Tool can help protect against online security threats
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus
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I am having this exact same problem. It worked at first but now it doesn't. And after chatting with support several times I was told to change the settings myself but it keeps taking me around in circles. I'm extremely frustrated it seems no one can
Xfinity Mobile Support - Phone line not showing on account after a move
I moved to a new address and my phone line stopped showing in my account. Tried to call service representative several times and the issue still stay unresolved. Pretty frustrated.
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New Account: Can login but Can't Access Account details
After completing signing up for a new service I am unable to access my account details such as my user settings and plan details. All i see is, Something unexpected happened. Try refreshing the page. If the problem persists, please check back later. During the account registration process the app as
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Your Home Network
I turned off my autopay for this same reason. [Edited: "Language"]
Xfinity is DELIBERATELY attempting to schedule a cancelation call back after my new bill is issued so I am required to pay the next month
Minnesota, USA - The title is self explanatory. Today is 09/01/2025 at 12:47 am. I MUST cancel my services because I am completely out of the service area and I have already moved. My next billing cycle is September 4th- October 3rd. Xfinity REQUIRES a phone call to cancel (no other options except a
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I got scammed for 420.00 with 2 target gift 210.00 each saying they xfinity. Scammed are the worst . Out of 420.00
user_4yjq4i
commented
37 minutes ago
to the conversation:
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Target Gift Card Scam *BEWARE THEY ARE GOOD*
*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target Pr
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