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I need a human to intervene to reset my IMAP authentication tokens (error 0x800CCC0E)
I have 4 Comcast email accounts that I maintain. My mailboxes are all returning error 0x800CCC0E in Outlook and failing IMAP connections on multiple devices. Webmail works. I need to have someone refresh the IMAP authentication token and reassign my mailboxed to a healthy IMAP cluster. I cannot get
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Customer Service
@Waffles_21 Oh, no. Sorry to hear your package isn't there. Did you check with the leasing office to see if it was turned in? If it's not there, we recommend entering a claim with the carrier first. Let us know once you have.
Equipment Delivered and not there
Hi! I’m concerned about a package containing my Xfinity equipment that was delivered today. Unfortunately, my move has been delayed, and I won’t be able to get to my apartment until tomorrow. I’m worried the package may be stolen before I arrive. Could you please note this on my account and let me k
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@rbiker Two worst email platforms I've seen are Yahoo & Gmail. Nothing says you can't fetch your email using a third party email app.
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
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No, I returned the xb7 to my local xfinity store.
Xfinity App is not Showing my Gateway
The Xfinity gateway does not show in the Xfinity app under devices on the WiFi tab. I have unplugged the gateway (XB7) for 20 minutes, uninstalled the Xfinity app, power-cycled my iPhone, and re-installed the app. The only device on my list continues to be the x1 box. I am unable to manage the gatew
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I appreciate that information, @bpounds986. Have you reached out to Firestick support to see if this is an issue with the firmware in the new update?
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach
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Two worst email platforms I've seen are Yahoo & Gmail.
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
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@EG So far just waiting for an appointment with a Tech on the 10th. Most places I looked for a solution say it was usally fixed by a cable replacement done down the block from there house
Started Unicast Maintenance Ranging - No Response received - T3 time-out
Been having pocket loss or disconnecting from the internet at random times and some being for 12 seconds or more at a time. It went away for a little bit after some scheduled maintanince happened in my area but it came back about a month after it was fixed. Happened 3 times in the past hours tonight
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Shut off notice
My service is due to be shut off today but just I set up a payment plan with xfinity asst. for this friday. Will my service still be shut off?
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Xfinity Stream Website
Hi Peter, Thanks for your reply! We arrived today and in fact the equipment was not on our door step and stolen. Please advise on how what my next steps are?
Equipment Delivered and not there
Hi! I’m concerned about a package containing my Xfinity equipment that was delivered today. Unfortunately, my move has been delayed, and I won’t be able to get to my apartment until tomorrow. I’m worried the package may be stolen before I arrive. Could you please note this on my account and let me k
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Customer service
I was told to visit my store at 3164 N. Main Avenue Miami, Fl to get them to fix my compter so hat I can change my password. I need to know what to bring
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Did you receive no movie, or did you get a different movie?
Membership benefits Free movie 06/18
Tried selecting the option Rise of Gru for the free movie, when it went through it gave me Despicable Me 1...which I already own.
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I appreciate the update and glad to hear getting the updated XB8 modem was able to bring your advanced settings management back 👏 Did you need any help with the return of your XB7 modem?
Xfinity App is not Showing my Gateway
The Xfinity gateway does not show in the Xfinity app under devices on the WiFi tab. I have unplugged the gateway (XB7) for 20 minutes, uninstalled the Xfinity app, power-cycled my iPhone, and re-installed the app. The only device on my list continues to be the x1 box. I am unable to manage the gatew
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No longer have TV, just internet. dont need it. Id like to see the coaxial go away. Its buggy now and causing outage issues. If I just unscrew the coaxial from amp. The internet drops, even if I just loop it back to itself
Commscope drop amplifier
Hello, I want to remove the old commscope drop amplifier. if I unplug it, the internet drops. How do I remove it?
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Installing the XB8 gateway solved the problem. This issue can be closed.
Xfinity App is not Showing my Gateway
The Xfinity gateway does not show in the Xfinity app under devices on the WiFi tab. I have unplugged the gateway (XB7) for 20 minutes, uninstalled the Xfinity app, power-cycled my iPhone, and re-installed the app. The only device on my list continues to be the x1 box. I am unable to manage the gatew
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Hi there @user_0vxwsw. Our team can open a ticket to get those lines repaired/removed. If you could send our team a direct message with your full name and full address, we can get started. To send a "Direct Message" ("Private") message: • Click
Report exposed ground cable
I need to report a cable that is not completely buried underground.
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Are you sure that you should ? Maybe it is needed ? Anyway, you have to also take it out of the coax path. Unscrew the coax cables and use a double female coax connector if needed. Or plug the modem directly into the wall outlet.
Commscope drop amplifier
Hello, I want to remove the old commscope drop amplifier. if I unplug it, the internet drops. How do I remove it?
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Good afternoon, Moranstudios. Thank you so much for taking the time out of your day and reaching out to us here via our Xfinity Forums! Having this international number blocked continuously, I'm sure, is frustrating. We do have a team of professional
Incoming number repeatedly incorrectly blocked as spam
My daughter lives in England and lately cannot get through to me on my landline. I can see on the call history her number is being categorized as high risk spam. I've gone to the callblocker settings and turned all spam (high/medium/low) to allowed, and turned off the block on anonymous calls. I've
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I had this exact issue happen. Contact customer support, who said they would fix it and I still do not have my copy of Rise of Gru in my account
user_42fdc9
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Membership benefits Free movie 06/18
Tried selecting the option Rise of Gru for the free movie, when it went through it gave me Despicable Me 1...which I already own.
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