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@XfinityMatthew I pay for the sports package that included Redzone and NFL Network.. 2 channels that are no longer included.at the very least I would expected the Sports Package charge to be lower. You are not replacing these channels with anything
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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Good afternoon @user_622e49, and thank you for reaching out on our Community Forums regarding the sagging line and box you’d like removed—we appreciate you bringing this to our attention. We can submit a ticket to our local team to have t
Outside wires and box
I need wires removed from the pole thru my yard, they are sagging and getting lower and lower, I am having siding done and need the box and wires removed from house.
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Xfinity Membership Nascar All Star Races Tickets Code
I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance? This was an offer for 2 tickets - not a sweepstakes .
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Customer Service
Thanks for posting on our community forums for assistance with your email concerns, user_6jb9su. I understand that after changing your password, your email app is no longer accepting it, and I’m sorry for the inconvenience this has caused. This
i changed my the password on my account and now i can't get emails
I had to change my password in order to view my xfinity bill. Now my email is asking for the IMAP account password. It will not take the password just created. I have logged into my account online so I know the password is correct. What can I do now?
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Work order not being completed
We have a work order in place to bury a line that was replace this winter. I requested this the end of April and was told a technician would be out the following Saturday. Saturday came and no one showed so we placed a call again and we're told the following Sunday they would be out. Again no one ca
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Your Home Network
Outside wires and box
I need wires removed from the pole thru my yard, they are sagging and getting lower and lower, I am having siding done and need the box and wires removed from house.
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Customer Service
user_govz10, We will certainly take your feedback, and I do wish I had an answer that would work better for you. That said, we appreciate your time and understanding.
No extension WiFi Seasonal Convenience Plan
This suggested URL link, via Xfinity and Google, has no reference to extending a valid Seasonal Convenience Plan? https://www.xfinity.com/seasonal Very perplexed! There are no tags for this situation!
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@user_c0478u We never want a customer to be upset. It makes me sad to hear you are disappointed with the email transition. To hopefully provide some assistance: https://help.yahoo.com/ Thank you for the honest feedback, we will take your feedback and
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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charles_m1 Thank you for posting on our community forum so we can help with your Xfinity Voice calling restrictions. Are you using any call screening or call rejection features besides call blocking to free up space on your 200 available numbers to b
How to block undesired incoming phone calls
How to block permanent undesired commercial phone calls
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user_7e78sp, Thank you for reaching out and creating a new post. I see you had trouble making a payment over the automated system. As a heads up, here is a full list of all the ways you can pay you bill online: https://www.xfinity.com/support/ar
I am unable to pay the bill on your automated system
I have tried to pay the bill using the automated system. The automated system is not allowing me to pay the bill
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XfinityTommy, -Again, thanks for your prompt reply! -As you suggest, the $ cost of disconnecting and re-establishing full Xfinity Internet service in OR, or anywhere, for a short 2-month period makes no logical sense. My summation is probabl
No extension WiFi Seasonal Convenience Plan
This suggested URL link, via Xfinity and Google, has no reference to extending a valid Seasonal Convenience Plan? https://www.xfinity.com/seasonal Very perplexed! There are no tags for this situation!
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
I am unable to pay the bill on your automated system
I have tried to pay the bill using the automated system. The automated system is not allowing me to pay the bill
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I am unable to pay the bill on your automated system
I have tried to pay the bill using the automated system. The automated system is not allowing me to pay the bill
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Billing
Five months into this, and all is still well. To recap, I did not "officially" migrate my email from Comcast to Yahoo. After months of trying, I could never make Xfintity's process for doing that work. Rather, I already had an ATT email account (whic
Solved! Comcast/Yahoo email migration
It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y
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user_u0k99d We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Have you used the Xfinty app to help troubleshoot your TV concerns at all? Also, are you seeing an
Tv flicking on and off
My tv sets in my living room and study have been flicking on and off for the past few weeks. I have checked the cables and done a hard reset a couple of times but the problem persists.
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Hey @user_ps3yop, Thank you for visiting our official Xfinity Forums Community support page. Did you enter into a sweepstakes for the chance to win Universal Park tickets? If you received a code, you would need to reach out to the vendor to see if th
Universal Tickets Redemption
I redeemed the code for Universal tickets; however, I'm not finding them and when I tried to use it again it says they have already been redeemed. I may have created 2 accounts and am not sure which one it may be under. Please help.
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Tv flicking on and off
My tv sets in my living room and study have been flicking on and off for the past few weeks. I have checked the cables and done a hard reset a couple of times but the problem persists.
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Customer Service

user_Maryland I love to hear that you're taking advantage of our Xfinity Membership program: https://www.xfinity.com/membership to get 2 Nascar All Star Race tickets! I want to make sure you can use the tickets and enjoy the event :). Did you receive
XfinityEmilyB
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Xfinity Membership Nascar All Star Races Tickets Code
I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance? This was an offer for 2 tickets - not a sweepstakes .
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