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I feel the same way. It didn’t need fixing, so they broke it!!!! Makes no sense. 🤦♀️
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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No I can officially say does not help
Thing
Subject: Inquiry regarding Next-Gen Network / X-Class Symmetrical Speed Availability in Vancouver, WA (98660) Message: Hello, I am writing to inquire about the deployment timeline for Xfinity’s Next-Gen network upgrades and X-Class symmetrical internet tiers in my area. I am located in Vancouver, WA
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on my ipad, i can't access "scheduled programs" in the xfinity stream app.
Have refreshed my tv box, modem, restarted my laptop and my ipad, and have tried countless fixes suggested by Gemini. I see my scheduled programs on my HP laptop, but they do not show on my iPad in the xfinity stream app. Only "recorded" shows are listed. In my "Library", tapping on Recordings does
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Xfinity Stream Website
I agree completely! These changes have made it much more difficult and time consuming to use. If things aren’t corrected quickly, I may even cancel my service. I pay a huge cable bill mostly because I love using Stream. These
lodge a complaint about Favorites being removed
To Xfinity Support / Product Management,I am writing to express my strong frustration and formal complaint regarding the recent update to the Xfinity Stream app on my Samsung Smart TV.With this latest update, the ability to filter the Live TV Guide by "Favorite Channels" has been completely removed,
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I use the xfinity stream app on my phone often to watch shows that I’ve recorded on my DVR. Main issues that I’m having right now are: - the list of recordings only displays the episode titles, so it’s hard to know which show it is - it doesn’t seem
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Feedback on Xfinity stream app access accessibility
It’s great that the Xfinity stream guide now has the ability for larger text. However, it very easily cannot scroll up and down and scrolls left to right at the slightest movement, which is a problem when you’re trying to track a screen movement. Please fix that. Also, the Stream app doesn’t tell yo
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Xfinity Stream App
user_xr26 Hello, I am happy to be of assistance. Please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the direct messaging icon located at the top right of this forums page. Here's
Unresolved Referral Credit
Hi, I signed up for new service in October 2026 using a referral link. The online order encountered a system error and didn't confirm properly, though an order number was generated. A store manager assisted with setting up my service and assured me a ticket would be submitted to link the referral cr
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New Streaming App
I’m extremely disappointed in the new app! First of all, there was no notice that it was being changed. Secondly and most importantly it is so very difficult to use- I cannot get the easy overview of what is showing on my favorite channels by the hour and day. It appears I cannot earmark my favorite
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Xfinity Stream Website
It is very unfortunate that the Samsung app does not offer a way to set Favorite channels. Yes, I can search for a channel, but that is not the same thing as being able to have a quick overview and skim over a subset of channels of interest. This is
samsung U8000H 2026 and Xfinity Stream App does not have my favorites - my only option is all channels
I just got a Samsun U8000H smart TV. I have been using the Xfinity Stream App without an issue on other devices. I use Favorites and Filter. I installed and activated no problem but there is no way to filter favorites or mark anything as a favorite. No direct channel entry? I checked other devices a
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Seems that the problem is ongoing. 930pm cst and still no Britbox. You’d think Xfinity would be capable of running a streamer on their system since Free this Week has been going on for years.
Britbox is supposed to be free this week on xfinity.................but it isn't.
According to the on-demand section, britbox is supposed to be free for xfinity. However, for the last two days, it's not. It had some really interesting shows, but for some reason, xfinity decided to lie about it and not have it for free. Talk about false advertising. What do we have to do, stand on
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Same here. Who created this thoughtless update? It is the opposite.
Xfinity Stream app update is missing favorite channels and scheduled recordings
Two of my most used features on the Xfinity Stream app, are favorite channels and scheduled recordings. Unfortunately, they are both missing now.
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Same here. Who did this unthought if update?
Xfinity Stream app update is missing favorite channels and scheduled recordings
Two of my most used features on the Xfinity Stream app, are favorite channels and scheduled recordings. Unfortunately, they are both missing now.
Question
Agree completely this change is the worst for those of us without a cable box no ability to set filters
New interface is BAD
This will cause me to drop streaming and just get my basic TV through other streaming services. Having to pan down one channel at a time through several hundred channels to get to HD channels and try to find what’s on - NO THANKS. Goal is probably to make people go back to renting cable boxes. Sorry
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With the streaming app recent update the favorites option is now gone. I don’t like it. It’s too cumbersome to go thru all the listings to find what I want. I had my favorites marked and made it easy for me to go right to the channels I watch most of
favorites disappeared from cable box but are still available in the app
The favorites have disappeared from cable box but are still available in the app. I have rebooted and performed a system refresh to no avail.
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And the resume on recordings! These features are very important and I will not fast forward from the beginning to find my place!
The new format for xfinity cable
I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa
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Unresolved Referral Credit
Hi, I signed up for new service in October 2026 using a referral link. The online order encountered a system error and didn't confirm properly, though an order number was generated. A store manager assisted with setting up my service and assured me a ticket would be submitted to link the referral cr
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Billing
Bring back the smart fast forwarding through commercials on recordings!
The new format for xfinity cable
I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa
Question
This new format is terrible! Lost all my favorites and the functionality is much worse. Time to shop for NEW TV service!
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
Question
This new app is horrible. Lost all favorites, you can see way less channels on the channel guide. Many great features taken away. Please bring the old app back!
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App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
Question