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Horrible Cx sercice
Hello, I am writing to submit a formal complaint regarding my most recent phone call with Xfinity Mobile customer service. During the call, I could hear people laughing and talking in the background, along with a significant amount of noise. The situation gave me the impression that my concerns were
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Customer Service
Those would be trying a different browser, or an incognito browser window.
Xfinity Stream on computer
Why is only my NBC intermittently working when I stream it on my computer? All other channels appear to load properly. I have cleared cache, rebooted, signed out, etc. It (NBC) worked normally and only recently began to not play. I only see 3 white blinking dots even though I may just changed to ano
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I’d like to believe this is true but after two months of hearing the same story, I don’t believe Comcast cares.
DVR Doesn't Allow Rewind or Fast Forward
I DVR'd Monday Night Football and the meter that shows how far into the game we are is all the way to the right with no option to rewind or fast forward. It was doing this last week, too, and I assumed ya'll might notice and fix it. I'm on a Windows 11 laptop fully updated with the Windows updates.
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Escalation: 10/24 In-Store Plan Change Raised Bill $31.29/mo, Removed Free Peacock, Added $55 Charge (23+ Year Customer)
Hello Official Xfinity Support Team, I am reaching out to Corporate Digital Care to request an immediate review and resolution regarding an in-store account change that occurred on October 24, 2026. I have been a loyal Xfinity customer for over 23 years, and prior to this visit, I had an active cont
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Billing
WiFi connection
I am having a hard time connecting my printer to my WiFi. Child it be something wrong with my connection?
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Customer Service
i was looking for them in the HBO Max subscription.
hbo max
I have HBO max just got it a week ago. How come i dont have TBS or TNT or any sport channel ?
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bufford61 We do not have control over where a network provides its shows, since we only supply the programming they provide us. From what I can see, the games should have been available on at least one of the local channels (KUNP KATU). BlazerVision
Why was Blazervision unavailable for the last 2 Portland Trailblazer games at my home in Salem, Oregon. Ed
Blazervision is the Portland Trailblazers NBA team broadcast. It is carried by Xfinity for no extra charge on four channels. I am a diehard Blazer fan. The trailblazer web site said their games would be broadcast on Monday and Tuesday (Oct. 11th and 12th) as they have been since Blazervision was cre
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Billing increase
My monthly bill is increasing significantly and I would like to see what current promos i would be eligible for. I have Internet, TV, and phone service.
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Billing
@user_d16cae Discover which devices work with the Xfinity Stream app and view the system requirements needed to stream or download your programs below.Xfinity Stream app minimum system requirements
Xfinity Stream not available on new Hisense TV
I just recently purchased a Hisense model 55U7SG. I previously had a Hisense TV and I was able to download the app, but this new TV. It does not even appear as an option. Do you not support these televisions? It seems ridiculous that a brand new TV would not have this as an option when older models
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I can't get to home screen
I am trying to enroll in the auto pay. But when I sign in it gives me the community forum, and I can't get to any other screen there's no home screen. there's nothing.
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Your Home Network
My issue was resolved.
Cancel Netflix & AMC+
I’d like to cancel Netflix being billed through my account and also cancel the subscription for AMC+ that shows on my bill, we never requested AMC+
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Disappointed
Can’t believe multiview not available on Saturday night with World Series and good college football games on tonight! It worked this afternoon, it can’t be that hard to make it happen!
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Channels and Programming
Super Dissatisfied, Saturday night, World Series and good college football games but no multiview available, but it worked this afternoon?
Multiview Said No Events Scheduled
I just got Multiview and it worked fine for NCAA Football last Saturday. Last night I wanted to watch the US Open, Mets/Yankees, and 2 NCAA Football games and it said “No events scheduled today come back later to see upcoming events.” What’s up with that? Does Multiview only work on Saturday?
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Coax Outlet Installation
Hello, I will be moving to a new address that does not have a coax line installed. May I please request for a technician to help install one for me?
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Customer Service
Hmm. YouTube tv always has multiview available.
Limited Multiview
I am wondering why multiview is still so limited? It should be available more often if not all the time and customizable. Especially with football on almost every day now among other sports. I would like to have my local teams channels more available as well.
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YouTube TV always has multiview available
Limited Multiview
I am wondering why multiview is still so limited? It should be available more often if not all the time and customizable. Especially with football on almost every day now among other sports. I would like to have my local teams channels more available as well.
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Don't care the number shows
The worst service ever received
Before you complain to me here, I am fully aware that this is the "compliments" section. I didnt post here by mistake. Take my complaint. My complaint is about repeated inaccurate and contradictory statements, unfulfilled promises, a delayed cancellation, and an unresolved technical issue. It is not
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Hi @DFruge124,I love this suggestion, especially as someone that almost took a swing on the new steam machine! Did some digging, and it looks like the product team did address this want a few years back. Including the Linux OS has been in considerati
Feature request: Support Xfinity Stream on desktop Linux
Please add support for Xfinity Stream on desktop Linux, including Fedora, in a current supported browser. I’m an Xfinity customer and would like to watch on my computer without switching operating systems or devices. Please forward this request to the Xfinity Stream product team and let me know whet
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user_ir0pzf Here is a great mobile link https://www.xfinity.com/learn/mobile/plan/international/coverage that will help you with coverage to be able to make calls, text etc.
International Travel
Need access to wifi, calls and text- will my service work in Toronto Canada
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@user_wwagiq I completely understand how frustrating it is when your app isn't working smoothly, especially when you are paying for your service. To make sure I'm giving you the right troubleshooting steps, could you clarify which Xfinity app you are
XfinityQuemekia
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We pay for the Xfinity app but it often isn’t working.
Why does the Xfinity app fail so much?
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