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I was "slammed" into two Xfinity Mobile Care plans that I specifically declined. I have Apple Care.
Xfinity Mobile Care
Hello! Why am I being charged for Xfinity Mobile Care for the phones on my account? They were not purchased from Xfinity.
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user_dobwo4 Good morning! Did you by chance get the notification for the Yahoo email migration?
I tried Signing into my email account and it says it’s closed. How do I reopen it?
It says my email account has been closed how do I reopen it?
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@unixfreak Thanks for bringing your concerns to our attention. As a friendly reminder we started moving away from cable cards as of October 24th 2025. We can troubleshoot but can not add new card or send out replacement cards. We are directing our cu
Unable to tune into channel 1254 with Cablecard device
I have a few channels, more specifically channel 1254, that I am trying to view. My tuners don't like it. I don't get a program number or PIDs when I view the channel with my tuner interface. Is this channel an SDV channel? Is there an adapter that Comcast can send at no charge. I already pay an arm
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I have had the same issue. I have been back and fourth with Peacock and Xfinity. Each blame the issue on each other. My xfinity account shows I am paying for PP+ without ads yet Peacock has not/cannot update my account on their end.
Premium plus upgrade not working
I added the additional subscription for premium plus for Peacock and it is not working. I’ve spent so much time trying to work with customer service through the chat to try to get it to work and all they do is help me do the same thing over and over again. I’ve tried multiple different browsers, cle
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Sent a DM. Thank you
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Hello, @patpoms we can submit a survey request to relocate or temporarily drop the line, but there may be up to $100 charge. I'm happy to review your account and research your options. Could you please send our team a direct message with your full na
Cable Lines run through tree limbs when they relocated my line over a year ago
I am looking to have these trees cut down but the line runs through the limbs. The tree cutter will not work around the line due to possible damage. Can I get this line buried? Or how do I go about have the line taken down temporarily to have the trees cut and then put back up? The line will be much
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No longer have an email account all my emails have been deleted.. Yahoo transfer hasn't been updated have confirmation
Have confirmation codes from Xfinity and Yahoo no results about the confusion.
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Thanks for reaching out about the loss of channels owned by E. W. Scripps, mjl205.programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
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It’s s my comcast email account for incoming mail that it says password incorrect
can’t open email on devices
Says password incorrect. Enter password for imap account “comcast.net” Started happening about 2 weeks ago. No problem before then!
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I agree. They are pricing themselves out of business. I am sick of it
Status of scripps channels
Losing local station owned by scripps is a big deal. Xfinity customers are always having their bills increased outside of contracts with owner stations. I just switched to a cheaper package after last increase. Now you’re taking away channels. I see no incentive to stay any longer.
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Can someone please advise if/when the xfinity mail is going away? What do i need to do so I don't lose all my mail i have in my comcast.net account? I also received the message that april 14 is last day? thank you,
Xfinity email
I received an email pretending to be from xfinity. Said xfinity email was going away April 14th and wanted me to click on something to upgrade. I didn't click on anything. I have heard that xfinity will be no longer support Xfinity email but don't know when. My question is, when is Xfinity email goi
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Thank you for clarifying, @user_9gxrx1. This seems to come up from time to time, whenever there is a security update on one end or the other. Have you already confirmed your third-party email client access was still enabled (https://www.xfinity.com/s
can’t open email on devices
Says password incorrect. Enter password for imap account “comcast.net” Started happening about 2 weeks ago. No problem before then!
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Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
Complaint about xfinity not fulfilling their agreement
I am very upset xfinity took away one of my 50 channels as agreed upon in my plan. Without notice to ight at 730 pm they cancelled WXYZ Detroit ch 231 formerly ABC. Someone needs to contact me in regards to their breach in my plan agreement
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When is this [Edited: "Language"] over. Pay $200 a month and can't watch NBC. When is xfinity going to provide what we are paying for. The clock is running with me. Not fixed shortly. I'm canceling xfinity. Note: This comment was created from a merg
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Xfinity Now Misrepresentation
I ordered the Xfinity NOW service and specifically asked whether I could split the 2.4 GHz and 5 GHz bands to accommodate the devices in my home. I was assured that this would be possible. However, upon setup, I discovered that the software is locked and does not allow band splitting, making the ser
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Getting Started
Thank you for recognizing Katelyn! We’re lucky to have them on our team. Your feedback will make their day. Thanks for choosing Xfinity.
XfinityMonica
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KATE at the Weymouth store spent 3 hrs with me on Monday followed up the next day too she deserves a promotion she's a great asset to you Veronica [Edited: "Personal Information"]
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