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Payment options
Like to set up payment options to be able to pay my bill on the 20th
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Your Home Network
I'm sad to hear that didn't work. We may need to submit a ticket for this. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more th
IMAP Settings Not Working
I use "Betterbird" which is a clone of "Thunderbird" on my Linux workstation. I have tried to set up my comcast IMAP account many times but it always fails. I can set up the POP account OK. My IMAP settings work on the web version of Xfinity eMail. I have attempted to use every possible setting list
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Customer service has always been a stepchild for comcast. I recently rejected an offer from AT&T but I'll look at it again now that I see that xfinity treats its longterm customers as captured subscribers and just takes us for granted.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Same problem here on a TCL TV with Google TV. The app really isn’t usable. I was excited because Disney was one of the few apps that allow 4k on the lower tiers.
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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Request to be able to view Xfinity Home cameras on Xumo
Is there any plans to implement the Xfinity Home Cameras and security system into the Xumo box like on the X1 boxes?
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Devices and Equipment
Hello @user_88q7q9, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct mes
Nightly upstream outage 9:40 PM–3 AM, T3 timeouts + UCD unusable, phone support can't help
Hoping someone here with node access can pick this up, because the phone line has gone nowhere and one call actually dropped me while I was on hold. I lose internet at basically the same time every night. It goes out around 9:40 PM and doesn't recover until somewhere near 3 AM, then it's rock solid
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I re-installed my Comcast email using the settings shown above. There is no place to enter my account password but i used the email program "password storage" to duble check that my passwords as entered were correct. They are. Again, I r
IMAP Settings Not Working
I use "Betterbird" which is a clone of "Thunderbird" on my Linux workstation. I have tried to set up my comcast IMAP account many times but it always fails. I can set up the POP account OK. My IMAP settings work on the web version of Xfinity eMail. I have attempted to use every possible setting list
Question
Pathetic. Same issue. Time to cancel.
Disney+ keeps freezing on commercials
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
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WiFi
My WiFi keeps crashing and going out randomly. I also can’t connect to it currently on my ps5
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Your Home Network
user_s11iwy thank you for using the Xfinity Community Forums page to reach out today. I understand that you would like to have your premium channel access restored. Let's get a better idea of why they are no longer working together. Please send us a
Premium channels
Premiums, moved apartments and now cannot get any premium channels I pay for. Had all channels in apartment 333 nothing occurs in 107.
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Hello @cashmier and thanks for posting your concerns on our Xfinity Community forums! We understand how disruptive service interruptions can be, especially when you rely on your connection for work, entertainment, or staying connected with ot
Internet Outage of Over 4 Days
Hello, I am posting here because I am on Day 4 of a total internet outage, I work from home, and my livelihood depends on this connection. I am getting a massive runaround from customer support, local technicians, and automated alerts, and I need an Official Employee to step in and confirm my accoun
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... What the heck caused this decision? $urely the an$wer i$ obviou$.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
Question
My internet is still down too. It says network improvements but seriously 4 days!
Internet Outage of Over 4 Days
Hello, I am posting here because I am on Day 4 of a total internet outage, I work from home, and my livelihood depends on this connection. I am getting a massive runaround from customer support, local technicians, and automated alerts, and I need an Official Employee to step in and confirm my accoun
Question
@ldinpa I am sorry you are gay…🤷🏻♂️ mental illness should be treated.
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach
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I am sorry you are gay… 🤷🏻♂️
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach
Question
Same problem here with a TCL QM7k with Google TV. was excited because 4k is available on the lower tier subscription.
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Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
Question