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Hi there @user_czntlb Thank you so much for reaching out on our Xfinity Community Forum about downed lines in your driveway. I'll be happy to assist. Can you confirm if the downed lines are impacting your service?
Cable lines down
We have called xfinity multiple times with down cable lines in our driveway onto the street. They have not come to handle the line. There was a storm on 2 nights ago that a tree knocked down the lines. We need someone here asap to take care of this
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Hi there and welcome to Comcast @user_7yxnpt. Thank you so much for reaching out to us regarding your concerns with Peacock. Now I do see that you missed the time frame to take advantage for the promotion. We can take a look at this for you and see i
peacak premiun
Hello Xfinity Support Team, I am a current Xfinity Internet customer subscribed to the Gigabit x2 (2 Gbps) plan, which explicitly includes 24 months of Peacock Premium at no additional cost. I missed the initial 90-day automatic activation window, and now when I try to link my account via the offici
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My phone isn’t working properly. I can text but I can’t make or receive calls.
my phone is not connected to the network
My phone went to sos and is not connected to the network. What do I do? It has been over 30 minutes
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Cable lines down
We have called xfinity multiple times with down cable lines in our driveway onto the street. They have not come to handle the line. There was a storm on 2 nights ago that a tree knocked down the lines. We need someone here asap to take care of this
Question
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Customer Service
@user_lbvgfw Thanks for reaching out to us, we do apologize for any inconvenience you're having with making online payments. If you log into your account and get the message that you're not able to make online payments, that means your online payme
I am getting the message "You'll need to make a payment in person" when trying to pay online
I would like some help since the online chat did not help with this. They said someone would look into my account but that was more than 3 weeks ago.
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So another week passed and no help at all. Do you guys even help anyone?
I am getting the message "You'll need to make a payment in person" when trying to pay online
I would like some help since the online chat did not help with this. They said someone would look into my account but that was more than 3 weeks ago.
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We can take a closer look to see if there is anything going on with the account. I am not seeing anything for the music channels as a widespread issue. Could you please send our team a direct message with your full name and full address? Our team can
Music Choice Channels Issues
Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone
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No - Picture breaks up and sound is also breaking up. Works fine on Xfinity Stream
Music Choice Channels Issues
Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone
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tstack Hello! Thank you for your reply. When you are trying to listen to one of your music channels, does an error code or error message ever come up?
Music Choice Channels Issues
Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone
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@user_4i3nki I connect via Ethernet. Roku stick requires WiFi.
Request for Xfinity Stream App Support on TCL Google TVs
Hello, I’m writing to request support for the Xfinity Stream app on TCL Google TVs, specifically models such as the TCL 85QM7K running Google TV / Android 14. Currently, the Xfinity Stream app is not available for download through the Google Play Store on TCL Google TV devices. Many customers, inclu
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Hello, Did the Refresh and Restart both didn't resolve the Music Choice channels with "Breaking Up and Unlistenable" All regular channels work fine.
Music Choice Channels Issues
Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone
Question
Thank you for the update. Are you seeing the folder panel taking over the screen on the tablet as well, or is that only happening on the laptop?
Email page
Email page set up. How do I expand Compose section of email page while keeping folder panel visible. Folder panel is overtaking page
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Thank you. I can make adjustments on my laptop, but tablet is set.
Email page
Email page set up. How do I expand Compose section of email page while keeping folder panel visible. Folder panel is overtaking page
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Thank you, I tried that and it jumps back. I am going to try uninstalling and reinstall
Email page
Email page set up. How do I expand Compose section of email page while keeping folder panel visible. Folder panel is overtaking page
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Greetings @user_pxjfnk,You have come to the right place for help! We can certainly get that account closed out for you. To complete your request, please send our team a direct message with your full name and service address. How to Send Us a Direct M
Cancel services
I moved back home from college and I would like to cancel my internet services because I no longer live at that address. I need assistance closing my account/discontinuing service.
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Hey @user_hybrid_angel , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your Xfinity mobile service. I would be more than happy to offer my assistance lookin
Provisioning xfinity mobile services was in complete
Nothing on my exfinity mobile servics is working, provisioning hung half way and now no t tgetting my full services all messaging and texting apps fail to send or recieve text message or instant messaging RCS SSM and SMS all fail to send or recieve messages, myh service need to be reset reprovisioni
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cecil1992 Thanks for reaching out about MS Teams calls dropping when another device connects to your WiFi. Are these calls on a work computer using a VPN by chance, and does your speed support the amount of devices connected that you know of?
XfinityEricB
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MS Teams Calls Disconnecting [Edited]
During working from home I can frequently see that MS teams call disconnects whenever a new device starts to connect and receives internet call Router is not capable of handling internet outburst and packets momentarily when new device connects [Title Edited: "How to write a helpful post"]
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