Hello Xfinity Support, I am highly frustrated with worst customer support you guys are providing. My internet down is for more than 2 hours and you guys make it a regular habit for last few days continuously and last few weeks as well. It's next to impossible to reach out to human support person. Cr

Hello, I am unable to activate my peacock subscription because i am apparently outside of the 90 day activation window. Could someone please assist in adding this option back to my account? Thank you

Hello Xfinity Team, Since last few weeks, I am facing worst internet connection which is affecting work and regular activities for my family. Last three days every afternoon internet is going down for 3 to 4 hours. Every time they are saying they are trying restore the internet connection. I got dis

06/29/2026 agent Himanshu said my account was qualified for a new deal with a free line and 2nd line for $30/mo for a year. Plus, he can help me waive $25 activation fee for both of my lines. But after I transferred in, I got my mobile bill statement $68.98 in total. I have both transcript and scree

I have a camera that only works on a 2.4GHz WiFi signal. My XB8 router is set up to connect devices to the fastest signal (5GHz or 6 GHz). This prevents my camera from connecting. There is no manual settings in the Xfinity app to do this and trying to log in directly to the Xfinity router is blocked

Took me 30+ minutes for the guy to get ahold of “dispatch” to set up an appointment that is pretty much at the end of the month so I’m going to be paying for an entire month of internet service and I can’t even access it until the tech comes, in 2 weeks. By that time I’ll have a newborn and I’ll rea

I contacted Xfinity Mobile for assistance activating an Assurant replacement iPhone. I made it clear that this phone was replacing my existing phone on my current line. The representative advised me that I needed to approve an order for a new line with a new phone number, after which they would tran

We moved into a new house and had a technician schedule for July 6th. Xfinity canceled that day without reason. We waited and no one ever showed up. We called and after over an hour on the phone they rescheduled for the following day. Xfinity then canceled again and would not give us another date fo

No internet. Reset modem

I called customer service 3 times total - once to cancel on the last day of my service (4/26), a second time to confirm that I wasn't going to get charged for an additional month (they assured me no, and then I was, so I cancelled that credit card entirely), and a third time to ask why I was still g