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I have tried unsuccessfully to activate Peacock associated with my Diamond Account. Please help
My peacock shows activated on my xfinity account but there is no subscription in my peacock account
I have been trying to get this peacock account activation process to work for a few days. Originally it showed activated within xfinity but no subscription showing in peacock. So I deactivated it and tried to connect again but continuously got the error message in peacock "your xfinity account is al
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Request for Overhead-to-Underground Drop Relocation / New Demarcation at Electrical Pedestal -- Property Location: Fox Island, WA
Request for Overhead-to-Underground Drop Relocation / New Demarcation at Electrical Pedestal -- Property Location: Fox Island, WA -- Hello, I am the property owner at the address. I am requesting an overhead-to-underground drop relocation for my Comcast service to move my current direct overhead lin
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Customer Service
We too are having trouble with a comcast router since yesterday 9/9/26 We are trying to go from Denver to Dallas and the 6th router in the ist sends us around the world 18 more hops BEFORE getting to Dallas. Here is the offending comcast router locat
Network Routing Issue
I am currently travelling in Europe and am experiencing extremely slow response from my home server in Sopanaway, WA. My modem has been assigned the WAN IP [Edited: "Personal Information"], and this IP block is being routed internationally or through a distant region. Symptoms: Latency to my own ser
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Would be good to know what the output to this command is on your Linux distros. % inxi -Nn
Drastically slower speeds on linux machines
Recently set up my home wireless, we have the 500 mbps plan and on every non-linux device (apple devices, windows computers, etc.) in the house they get those speeds fine. However any linux device gets speeds closer to 20-50 mbps. I have devices on Ubuntu, CachyOS, and Fedora and they all have the s
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clearing cookies did not work for me
Email access is failing on current versions of both Firefox and Chrome on my PC
After I successfully login I'm getting "Please Try Again Shortly Something Went Wrong - Error 10A"
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Android vs iOS
I have a Samsung A52 G5 and a iPhone 15 with the Xfinity App installed. However, the information displayed is not the same. On the A52, when I navigate to the Devices page. I see all my Home network connected devices in the right categories. On the iPhone not so good. Two of my Linux PCs are listed
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Xfinity App
poor service and fraud at local Xfinity office
Attempted to transfer my cell phone service to Xfinity. After an hour of watching the '5 kids' try to activate my phone I left. However, they had copied my driver's license and recorded my SS number. I do not trust them or Xfinity. I would like a representative to contact me ASAP.
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Plan
We too are experinceing a routing problem that began yesterday. A comcast router is routing our packets to Singapore when we are only trying to go from Denver to Dallas. Here is a copy of the offending router: 6 be-306-arsc1.denver.co.denver.comcas
Network Routing Issue
I am currently travelling in Europe and am experiencing extremely slow response from my home server in Sopanaway, WA. My modem has been assigned the WAN IP [Edited: "Personal Information"], and this IP block is being routed internationally or through a distant region. Symptoms: Latency to my own ser
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@user_j0s28t Thanks for adding a post. The monthly statements will show the promotion on the account expiring months before it happens. Find the latest offers for your account here https://www.xfinity.com/broadband-labels.
Wi-Fi bill
My Wi-Fi bill was $30 all of last year and then just this month it went up to $70. Why is that? I never agreed to that.
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I don’t have technician settings as an option in my advanced settings
How do I get technician code
“I’m replacing an existing failed Xfinity Home door/window sensor. I have the replacement XHS2-UE sensor and need the one-time Technician Code for the self-replacement process.”
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Thanks for meeting us here in our Xfinity Forums community about your internet connection, @user_rji3m4. We're happy to help. Since you have already done some troubleshooting, I'd like to review the account. Please send us a Direct Message with your
intermittent packetloss
so after much chatGPT and troubleshooting it has come to the conclusion of this. I have been dealing with this for a few months now. “I’m having intermittent Internet outages lasting a few seconds. During the outage, my gateway at 10.0.0.1 remains reachable, but Internet connectivity drops simultane
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Xfinity Runaround
Here's the situation… I was on a chat at 2:30 on a Thursday afternoon about something totally different and it was offered the opportunity to quote lower my bill". I said sure, explore the options, but I do not want to have any loss of service or entertainment options. The representative assured me
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Customer Service
list of devices with connection type wired
How can I get a list of devices connected to my wired xfinity network
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Your Home Network
Hello Jenoack, thank you for your post. Is your modem in bridge mode? Sometimes, with 3rd party extenders, a few extra steps are needed.
TVs & Internet keep buffering
We have added extenders and un plugged many times keeps buffering randomly
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user_z2qan3, I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfi
Dropped Mobile Calls
I've been experiencing dropped calls for about a week. Usually the call will drop in the middle and subsequent calls drop after 1 minute. "Resetting All Network Settings" briefly fixes the issue but not permanently. Is anyone else experiencing this? How do we fix it permanently??? FWIW, I've been on
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Change to 5 year $50 offer
Hi there, I am interested in getting the 5 year $50 internet offer. I understand that it is for new customers. I am willing to cancel my account and sign up again. Let me know if there are easier ways. I have been a long time customer. Thanks
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Customer Service
Connectivity issues
I work from home and I am getting frustrated with internet going down.
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Your Home Network
Howdy user_fa5laa 👋 I'm glad you've come to our community for help with your connection issues, and we'd love to help if this is still impacting you! I know how annoying it can be trying to navigate a poor connection watching TV, but there are a lot
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The connection is weak
For the past few weeks, all our tvs have connection issues. I spoke with other Comcast neighbors and they are experiencing the same thing.
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