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This is not true. I have done troubleshooting with Apple. this is something on the Xfinity network that impacted all three of my outgoing email accounts simultaneously.

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SMTP block for outgoing emails on iCloud, Yahoo, and Gmail using Apple Mail on MacOS

Beginning in mid‑January, Apple Mail on my Mac lost the ability to send outgoing email across all configured accounts. Because the failure affects three unrelated providers (iCloud, Yahoo, Gmail), the issue is not account‑specific, not tied to a single service, and not caused by user‑side settings.

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I tried…. About two weeks ago I spent several hours troubleshooting with you guys. my ticket was supposed to be escalated to a supervisor in that department, but I never received a call back.

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SMTP block for outgoing emails on iCloud, Yahoo, and Gmail using Apple Mail on MacOS

Beginning in mid‑January, Apple Mail on my Mac lost the ability to send outgoing email across all configured accounts. Because the failure affects three unrelated providers (iCloud, Yahoo, Gmail), the issue is not account‑specific, not tied to a single service, and not caused by user‑side settings.

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Cancel service

I need to cancel my service

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Need to change start kit address to my current since I don’t have access to mail at new address yet.

Hello, I need to update my shipping/mailing address on an order I recently did (about 45 minutes ago) and accidentally put my new address which I won’t have access to till the following week. thanks.

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WiFi Evaluation Needed

Currently experiencing dead spots in home with constant buffering. How do I sign up for the 14 day evaluation for the free WiFi Boosters? Or as a long time customer am I automatically eligible?

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What happened to the Movies! Channel 1184? Why has it been removed? Please bring it back, It is one of the favorites! Will it be available on Xfinity again soon. I may have to consider alternatives if not. Real bummer! 

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Movies TV network gone?

Suddenly this morning the Movies TV network is gone. Why? It’s bad enough I pay so much for my tier and don’t get TCM, now this channel is gone?

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I've never had a more frustrating experience than being told that I need to talk to a representative in person, but then the representative in person tells me that there's nothing they can do. To then go onto the forum and write there, but then have

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Xfinity Mobile Number Flagged as Verizon Retail in NPAC — Blocking Port to Google Fi, Multiple Failed Attempts

I have been attempting to port my number out of Xfinity Mobile to Google Fi for several weeks and have contacted Xfinity support multiple times via phone with zero resolution. I am posting here because I need someone with actual backend access to fix this. The specific technical problem: When Google

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Change the number on my account

I’m trying to pay my bill but can’t because I no longer have access to my old number

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Pedido n.° 3726449279733699590 26 de febrero de 2026

Donde esta mi pedido

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Remove TV but keep internet

Would like to remove TV from my service and just have internet.

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Self install kit never arrived

FedEx delivered it to a random house apparently, not even an apartment building . Was only expecting modem & router. Signed up for Xfinity on a Thursday and by Saturday they’ve already disappointed me.

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My original email is up above... 2/6/26 I still have not been helped! This is an impossible and unethical company.  I finally was able to get in touch with a disputes representative after MANY attempts trying to even get through to that depart

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"free Apple" Watches scam

I purchased a new phone in October of 2024. I was offered 2 "free" Apple Watches. I told the salesman that I did not want them if there was any cost involved. He told me that there would not be. I believed him and took the watches. (He was also a new employee). We do auto pay and have not checked mo

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Dropping

For the last two weeks my wifi has been dropping incessantly. Up to 10 times per day we have to completely reboot the router. It is not the coax cable, and I don’t know why this is happening. On top of that, our internet pricing has increased $15/ month.

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@haz10, per those resources, you would use your email password you have now and once you accept the mirgration you will receive an email form yahoo to set up your third-party email clients that would need to use a one-time code for the migration and

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Confused about passwords to use when Comcast emails are "migrated" to Yahoo

I received the invite to move to Yahoo and I am reviewing the instructions at https://help.yahoo.com/kb/SLN36803.html Part of the initial steps for migration is creating a NEW STRONG PASSWORD One has to sign in at yahoo.com with one’s full Comcast.net email address and password as shown in first vid

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First post to access direct message..

I have called and messagedabout adding a mobile line to my xfinity. All they have done is changed my internet speed and lowered my bill a tad.

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Upgrade to XB10

Upgrade to xb10 I am a current Xfinity customer with an internet plan- Gigabit extra. I understand that the XB10 gateway is now available for customers. I would like to request an upgrade to the XB10 gateway, as I believe it would significantly improve the performance of my home network. Please let

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Thanks for taking the time to post on our community forums, user_ahk2zh! Sorry to hear you haven't been able to access you free Peacock Premium offer and that you spent so much time trying to get the issue resolved. Our team is here to help! To get a

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Peacock subscription

My package includes peacock premium and yet when I logged in using the same email as goes with my Xfinity account it required me to pay $10.99 and set up a monthly account. How can this be addressed to be included in that cost?

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Thanks. I checked all available information and I know what the steps are. It doesn't address my question. Can you or someone else from Comcast (or a user who migrated already and uses Apple mail and is still on this forum)?

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5 hours ago

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Confused about passwords to use when Comcast emails are "migrated" to Yahoo

I received the invite to move to Yahoo and I am reviewing the instructions at https://help.yahoo.com/kb/SLN36803.html Part of the initial steps for migration is creating a NEW STRONG PASSWORD One has to sign in at yahoo.com with one’s full Comcast.net email address and password as shown in first vid

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