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Address was removed from the post already. Any direct messages will be private.
Construction estimate needed at [Removed: Address]
A comcast/Xfinity technician came out but could not install Xfiinity because "construction" had not connected the street box to our house. We have a long driveway from Hale Ln to our house. We also have Georgia Power poles from the street to our house with the last 100 yards underground.
Question
Please delete this post after scheduling constrction visit since it has an address
Construction estimate needed at [Removed: Address]
A comcast/Xfinity technician came out but could not install Xfiinity because "construction" had not connected the street box to our house. We have a long driveway from Hale Ln to our house. We also have Georgia Power poles from the street to our house with the last 100 yards underground.
Question
@user_ng8zy5 Send us a direct message with your full name and the service address and we will check the job notes and see if anything has been submitted yet. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click
Construction estimate needed at [Removed: Address]
A comcast/Xfinity technician came out but could not install Xfiinity because "construction" had not connected the street box to our house. We have a long driveway from Hale Ln to our house. We also have Georgia Power poles from the street to our house with the last 100 yards underground.
Question
@XfinityMatthew Tech said to contact Xfinity construction for them to come out and extimate construction costs
Construction estimate needed at [Removed: Address]
A comcast/Xfinity technician came out but could not install Xfiinity because "construction" had not connected the street box to our house. We have a long driveway from Hale Ln to our house. We also have Georgia Power poles from the street to our house with the last 100 yards underground.
Question
@spacemickey You can use an ad-blocking extension in your browser. There are several well known ones that are free to install. I use Ad-Block Plus myself. See here for others------------ https://www.pcmag.com/picks/best-ad-blocke
Ads overwhelming in email move to Yahoo
Since the move to Yahoo mail was Xfinity's idea, then why am I inundated with Yahoo ads and being asked if I want to "upgrade" to an ad-free account? Shouldn't this have been part of the move in order for Xfinity to continue provide customer service to its users? Especially the ones who have been wi
Question
Hello @user_ng8zy5 Thanks for reaching out to us. Did the tech say if they were coming back out after further construction, or what did they tell you still needs to be done? We can look into next steps for you depending on what they said.
Construction estimate needed at [Removed: Address]
A comcast/Xfinity technician came out but could not install Xfiinity because "construction" had not connected the street box to our house. We have a long driveway from Hale Ln to our house. We also have Georgia Power poles from the street to our house with the last 100 yards underground.
Question
Construction estimate needed at [Removed: Address]
A comcast/Xfinity technician came out but could not install Xfiinity because "construction" had not connected the street box to our house. We have a long driveway from Hale Ln to our house. We also have Georgia Power poles from the street to our house with the last 100 yards underground.
Question
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Accessibility
Traveling outside the U.S. since beginning of May. Getting email in my Samsung tablet has been reliable until it suddenly stopped downloading emails as of 2:50 pm. Can send, can't receive. Frustrating! Getting "can't connect to imap.comcast.net ser
IMAP issues with Comcast since Nov 9th
On Nov 9th, all of my devices quit syncing with Comcast. I use WIndows Outlook 2024 pro and my iphone and Ipad. The error I get on my PC is "we couldn't connect to the incoming (IMAP) server. None of the authentication methods supported by Outlook are supported by your server" I also received a secu
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I feel the same way, long time customer of xfinity now you removed the nfl packages, which is why we should all switch services, my location, the cable doesn’t connect half the time, terrible service! Switch!!!!!
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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cajunflix Hello, thank you for reaching out and for sharing those details. I’m sorry you’ve been dealing with that error message for several days when you’re trying to activate an offer. There are a few things you can try to help re
ESPN Unlimited - Unable to Activate
During the past few weeks I've attempted to activate the new ESPN Unlimited offer by Xfinity. I've tried different browsers (Chrome and Edge). Nothing works. No activation. Looking for a Mods assistance please. Thanks for your time!
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Hello @user_0r4jjs,The frontline teams and field teams are essentially never in communication as their roles don't intertwine really intertwine. Our team can get your request in front of the right team. Please send our team a direct message with your
New construction - no open ports
I'm building a house, and there's two Comcast pedestals on either side of my lot. One side is a small dome pedestal which has innerduct pulled into it without any hardline or tap. The other side is a larger pedestal with an amplifier and a 2 port #23 tap that's terminated meaning it's end of the lin
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user_ru68ao I'm sorry that the direct message icon is not showing. I want to help you connect with Jasmine and help with the wrongful charges from the old account. Are you signed in to the site? At the top right it would show sign in if you are not.
File a complaint against Jasmine B, escalation specialist
I have been waiting for over two full business weeks for your "escalation specialist, Jasmine B. (Jasmine B. Escalation Specialist Xfinity | Executive Customer Relations Office: [Edited: "Personal Information"]) to respond to my follow up to her email about wrongfull account charges to an account th
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Rcs chat is not working
For the past month my RCS status has been saying connecting. Error code 3000, I've tried the steps that was on google: clearing my cache, turning RCS off and back on, lastly I restarted my phone.
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Getting Started
@user_mw8mkm Thank you for taking the time to reach out to us here on our Xfinity Forums! I understand how frustrating this has been, I know I love the content available from Disney+, my kids are all Marvel fans. I would love the opportunity to help
Disney plus and Hulu ongoing issues
This is the second time I have been kicked out of Disney plus and Hulu apps. I have tried everything that was suggested online and talked to representatives from Disney plus and Xfinity technical support together at the same time and it is still now working. Disney is showing my account was cancelle
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Hello @user_0egjgd All Xfinity accounts have a free default username to use here on Xfinity Forums. We cannot delete these profiles. But rest assured there is no access to any of your personal information through these usernames.
Delete Community user
Please delete from Xfinity Community user_Oegjgd I do not wish to have this account and click on a button in error.
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user_59e19b While you are hardwired you can use our website to test the speeds here. This will help us rule out if it's a wireless signal issue or a service issue to the modem.
Unreliable Internet Speeds: From 1300mbps to 300mbps.
For some time now, our home internet has proven very unreliable. The Xfinity app's speed tests seem to report that the internet speeds will vary on a moment to moment basis, where one minute it's a little above 1300mbps (the usual internet speed we had before this was an issue), but then suddenly dr
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KMC Good to hear the device swap is working out for you! If you need anything more at anytime, please let us know. We are here 7 days a week to help!
Internet Intermittent
Internet intermittently cutting out. It all started after I installed a new router that Xfinity asked if I'd like one sent to me. I installed it a few weeks ago. Internet started cutting out every so often. This past weekend I returned from out of town to find out my home network was wiped out. I've
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We are in the same boat. We continuously drop back and fourth. They have checked and changed everything inside and out and even changed rooms, which made them drill a hole in our brick house and it still doesn’t work. Today will be the 5th technician
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Internet Intermittent
Internet intermittently cutting out. It all started after I installed a new router that Xfinity asked if I'd like one sent to me. I installed it a few weeks ago. Internet started cutting out every so often. This past weekend I returned from out of town to find out my home network was wiped out. I've
Question