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@XfinityJon​ Yes. Constantly refreshing after switching tabs and being presented with the "Sign in" button every time.      

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Subject: Xfinity Stream website loses its session on tab switch in Firefox — works fine in Edge and in a clean Firefox profile

Issue: On xfinity.com/stream (Xfinity Stream website), the Sign In button returns every time I switch away from the browser tab, even briefly. Returning to the tab shows the page intact but requiring a fresh "Sign In" click, which then re-authenticates silently — no username/password is requested. T

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No, I have not gotten any assistance. I am never sure when a call might be blocked that could be important.

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Persistent Incorrect Call Blocking

I am writing to request assistance with a recurring problem involving my Xfinity home phone service. For years, the spam‑blocking feature has worked well and has saved me a great deal of trouble. However, in recent weeks it has begun blocking legitimate calls that I rely on — including my auto repai

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My tv is playing in Spanish

My tv is playing in Spanish

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Another weekend of football is here ... still no ability to fast forward or skip back in a recording in progress. If Comcast's tech team is truly "aware of this problem and working on a solution" (posted multiple times by Comcast employs many weeks

 commented 

1 hour ago

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Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)

Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end

Question

Another weekend of football is here ... still no ability to fast forward or skip back in a recording in progress. If Comcast's tech team is truly "aware of this problem and working on a solution" (posted multiple times by Comcast employs many weeks

 commented 

1 hour ago

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Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)

Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end

Question

Another weekend of football is here ... still no ability to fast forward or skip back in a recording in progress. If Comcast's tech team is truly "aware of this problem and working on a solution" (posted multiple times by Comcast employs many weeks

 commented 

1 hour ago

 to the conversation: 

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Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)

Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end

Question

Another weekend of football is here ... still no ability to fast forward or skip back in a recording in progress. If Comcast's tech team is truly "aware of this problem and working on a solution" (posted multiple times by Comcast employs many weeks

 commented 

1 hour ago

 to the conversation: 

0

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Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)

Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end

Question

Another weekend of football is here ... still no ability to fast forward or skip back in a recording in progress. If Comcast's tech team is truly "aware of this problem and working on a solution" (posted multiple times by Comcast employs many weeks

 commented 

1 hour ago

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Unable to Forward While Recording

I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA. I have tried deleting and reinstalling the app, as well as, hard restarting the TV. I see that others with different TV bra

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XB7 MOCA as a mesh backbone

What XB7 parameters have to be changed to turn XB7 MOCA into a mesh backbone? Configuration: XB7 LAN1 ----- Router WAN XB7 LAN 3 ---- Deco LAN [MOCA] MOCA Adapter LAN ----- Deco LAN [far end of house] Deco App's list of offline clients includes APS1-xxxxx, which I assume to be the XB7 MOCA Deco App'

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Property Damage Complaint: Subcontractor Digging Causing Yard Flooding

Recent road work on the road bordering my property has created flooding along the entire southern edge of my home, I believe. There was about 0.56" of rain over the last 12 hours, this is an average rain amount but the 1st time i noticed since the road work, and the water in my backyard was up to my

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Iternet

I have the XfinityNow hotspot pass and can't use it

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My account says the same thing, was this resolved with an agent?

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Rewards

I am unable to redeem rewards since last Thursday. Says I am ineligible. I am a diamond primary customer. I cannot view my redeemed rewards either- says I am ineligible. I have texted & called -no support given

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Of course, Artificial Ignorance is an obsequious little twat.

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Deplorable business practice: AI voice assistant lies and tries to convince you its hunan

The original voice assistant tells you it’s AI before transferring you to a “human” which is actually another AI pretending to be a human. It spends a ton of time trying to convince you it’s a human and blames its thinly veiled robotic cadence on “our call quality”: Mine was named Yaruj or something

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New interest service

We got 1 gig internet, was deliver about 2 hours ago, tried multiple different coaxial outlets and plugs, tried restarting it, it is still blinking yellow.

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Deplorable business practice: AI voice assistant lies and tries to convince you its hunan

The original voice assistant tells you it’s AI before transferring you to a “human” which is actually another AI pretending to be a human. It spends a ton of time trying to convince you it’s a human and blames its thinly veiled robotic cadence on “our call quality”: Mine was named Yaruj or something

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Help

Hello! I am a new Xfinity Internet customer. I received my order confirmation and my modem has already arrived. I created my Xfinity ID using the same email address I used when placing my order. However, every time I sign in to the Xfinity app, I get this error: “Access not Authorized. You signed in

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My phone has been disconected while being transfered. I need to talk to a live person. I can't call because my phone has been disconected

Please contact me via email or this chat, I must speak to a live person because my transfer has locked up my phone.

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Also being charged for the service that isn’t active/working!

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Added Voice service No Pin sent

I added voice service to plan in early October. I was never sent a security pin to set it up. I’ve requested a new pin multiple times and never received anything. It is not setup, no dial tone and now I am being charged for the service that isn’t active

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Hello @user_pcece4, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message

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PPG_0017 Peacock

I am a Diamond rewards member trying to activate my free Peacock Premium, but I am repeatedly getting the PPG_0017 error stating my account is already linked to another Peacock account. I have never used a different email for Peacock. I recently moved to a new address, and I understand this is a kno

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