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Check ticket status - Service at new construction
I have been trying to follow up on a ticket I opened up with Comcast a little bit ago. I built my new house a while back and I first was quoted over $30k to run service to my house. This was a few years ago and there have been more houses built around so was following back up on getting service. Acc
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Your Home Network
Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Unfortunately those tickets are limited and on a first come, first served basis. I do hate that you were not able to acquire any tickets at this time, but we will continue doing giveaways in the future. I ask that you continue to check your email dai
Rewards
I am a diamond status but I wasn't able to claim the ticket. It came and it disappeared.
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user_5b93dr Hello, are you still having issues with spam calls?
NomoRobo no longer supports Xfinity VOIP in 2026
According to NomoRobo, they no longer support Xfinity VOIP starting 1/1/2026. To verify, I logged into my NomoRobo account today and it says "unsupported" for my VOIP number. What alternatives, if any, are compatible with Xfinity VOIP? Ideally, I'd like something that has a caller id (displayed text
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Thanks for taking the time to post on our Xfinity Communities Forums page, @user_3c0229. I'd like to do everything I can to help with the closed caption issues you are having with Peacock on your Xumo box. Please send a direct message including your
For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)
So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for
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Alright, here is some additional information on setting up autopay. Please let me know if this helps.
Unable to add new bank account through app
I have been trying to add a new bank account for auto payments through the app and I keep getting a message saying "We are unable to process your payment, please call.." I DO NOT want to use Plaid and saw that if you set it up through the app it will allow you to use an account number and routing nu
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Thanks for taking the time to comment on our Xfinity Communities Forums page, @user_y21noz. I'd love to do everything I can to help with activation issues with our Disney+ Hulu with ads offer. Please send a direct message including your full name and
Disney+ and Hulu Won't Activate
Disney+ and Hulu are supposed to be included. When I hit the activate button it sends me to Disney+ who then says "You are attempting to activate an offer for a subscription through a third party partner." and sends me back to Xfinity. How do I get around this to activate Disney+ and Hulu? I've trie
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Universal Orlando tickets 2 tickets.
Rewards
I am a diamond status but I wasn't able to claim the ticket. It came and it disappeared.
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I have it plugged directly into a wall outlet
Dead Spots
I have Xfinity Complete. the gateway is in the basement and I am experiencing bad reception and dead spots in the bedrooms upstairs. Can I get a couple of Xfi pods to help with this?
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@rjc1247 You're welcome.
When will the Xfinity/Scripps standoff end?
It has been nearly a month, beginning March 31st, since subscribers nationwide have lost numerous TV stations that we have paid for/are still paying to receive. Depending on one's market, affected stations include one or more of the major networks (ABC, CBS, NBC, FOX) plus any one or more of a numbe
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Signed up for Xfinity NOW with the wrong address.
Ive signed up for a new xfinity NOW service but my account is under the wrong address, and the equipment is being mailed to the wrong address.
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Customer Service
Thank you for the reimbursement information.
When will the Xfinity/Scripps standoff end?
It has been nearly a month, beginning March 31st, since subscribers nationwide have lost numerous TV stations that we have paid for/are still paying to receive. Depending on one's market, affected stations include one or more of the major networks (ABC, CBS, NBC, FOX) plus any one or more of a numbe
Question
No mention of Plaid through the App, but setup keeps failing. When I go through the website on my PC, that's where it wants you to sign up for Plaid.
Unable to add new bank account through app
I have been trying to add a new bank account for auto payments through the app and I keep getting a message saying "We are unable to process your payment, please call.." I DO NOT want to use Plaid and saw that if you set it up through the app it will allow you to use an account number and routing nu
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4 days and still no answer
Xfinity did some type of service four days ago and I have not had steady internet since. It has dropped for majority of the day for 4 straight days still with no clear answer from Xfinity. You can’t ever speak to anyone so I had a tech come out. The tech confirmed that there is a problem with their
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Your Home Network
@rjc1247 Credits will automatically be applied to customers bills who lost programming due to the E.W. Scripps contract expiration and who also pay an itemized broadcast TV fee. Eligible customers will receive a credit on May 1st or on your next bill
When will the Xfinity/Scripps standoff end?
It has been nearly a month, beginning March 31st, since subscribers nationwide have lost numerous TV stations that we have paid for/are still paying to receive. Depending on one's market, affected stations include one or more of the major networks (ABC, CBS, NBC, FOX) plus any one or more of a numbe
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Hey there, user_akyjev! Thanks for reaching out with your intermittent Internet connection issue. This is never the experience we want for you. Our XFINITY Community forum is always happy to help! Is this issue happening with all of your devices at h
Wifi keeps dropping, chat assist won't work
Every day, several times a day, my wifi drops. When I use my mobile data to go to the app and use the xfinity chat assistant, all I see is a speech bubble, 💬 like it is typing, but it never answers my prompts or messages. It's infuriating. I don't even have a number to call to speak with human supp
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If you are setting it up directly through the Xfinity App, is that where you are being asked or seeing mention of Plaid?
Unable to add new bank account through app
I have been trying to add a new bank account for auto payments through the app and I keep getting a message saying "We are unable to process your payment, please call.." I DO NOT want to use Plaid and saw that if you set it up through the app it will allow you to use an account number and routing nu
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@user_7lws5y Hello! Thank you for taking the time to reach out to us via Forums, We can definitely help with setting up a Install for the box and also take a look as to why it may be stuck on the welcome screen. Please send us a direct chat message
set technician appointment
just trying to get a tech to come to our house. We have set up a new box but the tv will not continue beyond the welcome page.
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Hi there, @user_hqktwd Oh no, I'm sorry to hear that your address is incorrect and that the equipment was sent to the wrong address. You will need to sign up for new service again at the correct address which new equipment will be sent to the correct
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Signed up for Xfinity NOW with the wrong address.
Ive signed up for a new xfinity NOW service but my account is under the wrong address, and the equipment is being mailed to the wrong address.
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