The worst part of the ‘non tech support’ is having to start over with each call. After going thru their pre filled flow chart without a resolution, they send a text ‘how would you rate your service’. Their main job is to get reviews without following

@XfinityOrlandoM​ No Joy with hard reset! It is only happening with the programs on PBS that I previously mentioned.  Stream app and website show scheduled Upcoming recordings properly. There is at least one other thread where a customer is hav

Hello. Thank you for bringing this to our attention @user_828b88 . Over 250+ channels can be live-streamed when you’re not home using the Xfinity Stream app and portal. You can also watch on the Xfinity Stream Beta app for Amazon

Hi, @user_140648! Thank you so much for bringing this to our attention. There is a known issue that is causing this error that you're getting. If possible, could you please send our team a direct message with your full name and full address so that I

My available out of home channels has drastically decreased as of 4 days ago. Has there been a change in availability for channels that were accessibleon the mobile streaming app?

Thanks for the update! We hope the site gets fixed soon, so you can go back to enjoying their content.

I have a brand new Samsung tv and I can’t change channels on xfinity app. Can u tell me how to do so while using my Samsung remote?

Had another problem last night and again called tech support. This fellow also suggested it had to do with work in my local area and that I could expect a huge improvement by "the end of the month". Of course he didn't offer a credit to my account, b

Hi, please send us a Direct Message! We would like to assist with your maintenance request.

I have a new Visa debit card number. Does https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments help? Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by

@XfinityJeniece​ Thanks.  I have since confirmed with the blog host that this is a known issue.  It is disconcerting to have a site you are visiting spontaneously change to an ad site.  But it sounds like my PC itself is not compromi

@Rustyben​ Thanks. Yup, that's the one-at-a-time method.  I was hoping for an all-at-once-method.  Cheers.

@user_179553 thank you for reaching out on our great Xfinity Forums our great community is here to help with your Xfinity App issue on your Samsung TV. Samsung TVs older than 2017 are no longer compatible with the Xfinity Stream App. You can find a g

@XfinityRenee​ how do I get maintenance on outside box that was hit by mower.  It has not affected service.

My Wi-Fi consistently drops out every day causing devices to loose connection ... If possible switch to an Ethernet cable connection for testing. That would allow you to determine whether the problem is the Wifi signal or the link between your mod

Why are so many To Go channels missing. News Channels and other channels like TruTv have been removed.  No reason to have TO Go now. 

Why are so many To Go Chanel’s missing? News channels, truTv the mail reason for having TO Go is now useless.