Hi, Please have an agent DM me - I have questions about any potential ETFs on my account. Thanks.

I accidentally entered the wrong service address on my pending order. I need the address corrected before the self-install kit ships

As a California resident, AB 2863 entitles me by law to be able to cancel a service fully online with no obstructions. This cancellation option does not exist online and instead I am always routed to schedule a callback which is only ever available a week from now. This is in violation of my Califor

Hello Xfinity Support Team, I am contacting you to formally dispute an unreturned equipment fee charged to my account for hardware that was already returned in person to an Xfinity store. I physically returned this equipment to your retail store location at 2825 El Camino Real #100, Palo Alto, CA 94

We no longer have Xfinity and we want the drop wire from the utility pole to our house removed. I have called Xfinity twice and appointments were theoretically set up but nobody showed up either time. How do I get someone to come do this, or can I just cut the wire myself?

Internet went from working on two of my devices, my phone and my television to now not working on any and not showing up on my telephone. Also. Not too sure what's going on but super irritating.

There are documented cases of Xfinity having exactly 10-second latency/packet spikes specifically to Riot/Valorant servers that turned out to be a routing or peering problem on Comcast’s backbone (one well-known example was tied to a node in the Independence, MO area). Riot support even confirmed it

A clean, repeating latency spike every 10 seconds on an intermediate hop is classic for: A congested or overloaded router in Comcast’s network A flapping or load-balanced link Some kind of scheduled process / queue issue on that deviceThere are documented cases of Xfinity having exactly 10-second la

I've been experiencing this for 3 years. It started around late 2023. I've had over 6 techs come to my house since then and nothing has been done. I've asked for a reroute but was denied. I was denied a static ip as well. My admin panel used to have a QoS feature for my gaming PC but it was removed

Fix my internet and stop hiding my posts. be-501-arsc1.northdade.fl.pompano.comcast.net be-501-arsc1.northdade.fl.pompano.comcast.net be-501-arsc1.northdade.fl.pompano.comcast.net be-501-arsc1.northdade.fl.pompano.comcast.net be-501-arsc1.northdade.fl.pompano.comcast.net be-501-arsc1.northdade.fl.po

I’d like to cancel my Xfinity service, but the online cancellation option is directing me to call instead. I would prefer to complete the cancellation online through Xfinity Support. Please let me know how to proceed via Direct Message.

Please help. My Internet rate increased from 40 to 70, a big hike of 75%.

I got a text yesterday saying my modem was delivered to my front door but it was not delivered. I was approved for Xfinity essentials and need a modem.

My bank changed its Data system , so it deletes all my Auto pay to Comcast. For this reason, It requests me to contact with a live agent of Comcast to update new Auto pay of Comcast with my BANK.