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Xumo stuck on settings; can't hard reset
I'm going to throw my computer or remote at my tv if this isn't fixed soon and your xfinity assistant is useless and won't connect me with an actual person. I just moved. Like what seems like an infinite amount of other users, my TV and Xumo box worked for one day and now it's stuck on the settings
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Flex
My cell drops calls and has voice gaps at home on Wi-Fi
My voice conversations on my cell at home is a constant frustrating battle of gaps in voice (can you hear me repeatedly used), dropped calls, and calls sometimes not ringing thru, and when the call is dropped I have learned the only way to get my call ability back is to restart my phone. My cell pho
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Home Phone Service & Equipment
I gave up. Feels like a scam. Free watch, not so free subscription. If they want to snag me, they should make it easier on me to get snagged! Not gonna work for it!!!!
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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Debit Card
I accidentally deleted the email for my debit card. Would it be possible to have it resent.
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Devices
DISCONNECT
XFINITY/COMCAST I am extremely frustrated because Comcast is NOT allowing me to disconnect our service. I called on 1/20/26 to disconnect (confirmation # 1002057992852091) and was assured the service would be disconnected and a refund for $58.31 would be forwarded. We did NOT receive a refund and ou
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Xfinity Stream Website
@XfinityAbel Fantastic... I'll do that right away!!!
Apartment Provided Internet (FIber) with Ruckus Access Point and Sonos Sub4
Hello, I just moved into an apartment that provides internet access via a wireless Ruckus Access Point. It is ceiling mounted. I have a Sonos Ultra Arc Soundbar and Sonis Sub4 woofer. The Soundbar works fine, however when I try to add Sub to the sound bar (Sonos Arc) it will not work. I did some goo
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user_78rl1u, Hi there! Thanks for taking the time out of your Friday to reach out. I would have the same concern with this delivery issue if I were in your shoes, especially with something as important as your security cameras. I know how frustrating
UPS package says delivered but i have not received anything yet.
I was expecting some xfinity equipment and I was keeping track of the tracking number, it said delivered when it was not. It said it was placed in the front door but there was nothing there. It was suppose to be some security cameras.
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Hello @user_tmlt25, I am happy to assist with your issue and appreciate you giving me a chance to look into this. I would like to look at your account further so we can access your ticket information. If you could send our team a direct message with
Apartment Provided Internet (FIber) with Ruckus Access Point and Sonos Sub4
Hello, I just moved into an apartment that provides internet access via a wireless Ruckus Access Point. It is ceiling mounted. I have a Sonos Ultra Arc Soundbar and Sonis Sub4 woofer. The Soundbar works fine, however when I try to add Sub to the sound bar (Sonos Arc) it will not work. I did some goo
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I must say I am jealous that you are going on a trip like that! I really want to go on a Cruise and visit Greece and have been talking about it for my fiancé and I honeymoon. Have you checked the link: https://www.xfinity.com/support/articles/
Europe travel
I will be traveling g to Europe. I will have wifi on the ship. While on land how can I use my phone for gps on land but not get roaming charges
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... I no longer see the migrate to yahoo option ... Does logging in to https://xfinityconnect.email.comcast.net/emailMigration work? If your account is ready to be migrated the page should say "You're invited to upgrade ..." and have a "Get started"
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again? Regards Dale [Edited: "Personal Information"]
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What do you see on the main page after logging in at https://www.xfinity.com/email ?
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again? Regards Dale [Edited: "Personal Information"]
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Unfortunately, I have been using this email and clicking on the link. I have cleared all browser history, cache and saved forms for both edge and firefox. Even though I click on the link in the email, I still go directly to my xfinity webmail.
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again? Regards Dale [Edited: "Personal Information"]
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@XfinityJon I followed your instructions and sent a long note to Xfinity Support. Hope I hear from you!
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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@user_of0v59 We really want to resolve this concern of yours which requires us collecting personal information, to protect your privacy. Can you try to sign out and back in. Here are the detailed steps to direct message us: • Click "Si
Xfinity Broke my phone
2/12 Can someone call n make the appointment on my behalf for tonight to take the phone 17:19 It seems there is nothing available tonight but it's also open until 8 pm 17:20 We unfortunately have the same appointment access as you and the local stores don't have direct numbers to call. Xfinity Str
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LingoPie won’t play videos while signed into XFINITY WiFi Network
Hello everyone! So I’m trying to watch videos using LingoPie (a steaming service app like Netflix but for language learners) and I keep getting an error message saying “Error something went wrong!”. Whenever I use my mobile data it works perfectly fine. I have been working with the LingoPie support
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Your Home Network
@user_kchasj You'll definitely want to get that equipment returned to us as you've most likely been charged for it. Once the equipment is returned and scanned off of your account the equipment charge is automatically reversed so if that was the only
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If my bill goes to collection can I still send my modem box back
I still have my modem box and was wondering if I can still send it back? I moved and lost track of time. I have been trying to find a number to call bot cannot seem to find one. Can anyone help me?
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