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user_rrdn7w Thanks so much for reaching out to us with your email concerns! You can check your Xfinity email at the following link https://www.xfinity.com/email.
I keep getting the run around with support,
For a few days now I have been trying to change my email passwords. Whenever I believe that I am getting there I get a message that this cannot be done. I have been repeatedly getting emails from mailerdaemon. The support system is a big waste. Please help! [Edited: "Personal Information"]
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@user_t4vxmc We appreciate you taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the frustration if you have exposed cable and the sprinkler system isn't functioning correctly. I can definitely help you with g
Complaint about cable installation
I had new service installed a few months ago and the installers broke my sprinkler lines in a few places and left cable exposed in spots above ground. I noted where lines are before hand. Now just turned on sprinklers for the season and need to repair lines. How do I contact someone about this issue
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user_gduhz9 Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertai
Figure it out!
We want NBC back now! Figure it out! We pay Xfinity more every month than we pay for utilities so, it is NOT acceptable to have one of the three major networks missing. If this is not addressed soon we will be moving on.
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Leave a review
I was beyond happy about the technician who fixed my Wi-Fi he was quick beyond sweet and I can tell he loved his work he moved so very quickly and he didn’t take long im beyond pleased with my Wi-Fi I wanna thank him so much for his help
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Customer Service
Our team can take a closer look at your account if the activation buttons are missing on your self-service side and you're bumping into an error when attempting to activate through the email. If you could please send me a DM with your first and last
Unable to Activate Disney+/Hulu
I am on the Gig+ Streaming plan. My Disney+/Hulu activation button is missing from both the rewards page and xfinity.com/yoursubscriptions. I need a manual activation reset for my MyDisney credentials.
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Hi there, @user_rir9sm. Thanks for reaching out to us here on the Community forum and sorry to hear you had a bad experience with chat. We can check over your account to make sure everything is OK and forward your report. Please send a direct message
Scammer chat agents
A chat agent named Arun who said his shift started at 11AM on April 20th told me to send my phones ID number and then sent me a link to put my SS number and date of birth this sounds like a horrible scam please fire this person and the people you are hiring. Theres many stories of this online. Pleas
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Will I be receiving a credit for your removal of Scripps from my original contract? Note: This comment was created from a merged conversation originally titled Billing
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
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@MyLastAmen your welcome. We also don't want our Forum members to have any restrictions on access, as guideline violations can lead to losing access, so I always like to ensure that doesn't happen. I see you just followed up to my reply in the direct
Need help with 5-year price guarantee
I am looking for assistance with the current 5-year price lock promotions in my area as a military member. Please reach out so we can discuss privately.
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Complaint about cable installation
I had new service installed a few months ago and the installers broke my sprinkler lines in a few places and left cable exposed in spots above ground. I noted where lines are before hand. Now just turned on sprinklers for the season and need to repair lines. How do I contact someone about this issue
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Customer Service
user_mwqp22 Comcast is proactively issuing credits to some Xfinity Video customers who lost programming due to the EW Scripps contract expiration and who also pay an itemized Broadcast TV (BTV) Fee. Credit amounts range from $1.70 - $9.62 based on di
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Understood! It wasn't my intension to violate any guidelines. Moving forward, I will ensure I follow the rules that have been clarified. Thank you!
Need help with 5-year price guarantee
I am looking for assistance with the current 5-year price lock promotions in my area as a military member. Please reach out so we can discuss privately.
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Hello, @MyLastAmen I hope your day is treating you well so far. Thank you for your service, it's great appreciated! Reviewing our Military benefit frequently asked questions document I'm not seeing anything specifically mentioned regarding the 5-year
Need help with 5-year price guarantee
I am looking for assistance with the current 5-year price lock promotions in my area as a military member. Please reach out so we can discuss privately.
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user_Le-One Thanks for reaching out! Restarting your modem with a power cycle, or using the troubleshooting tools in the Xfinity app will start the re-provisioning process to ensure the correct bootfile has been pushed out to your modem. &
"reprovision" or "push the correct boot file" for my specific speed tier.
When testing my wired speeds I am only get 1/2. Could you check to see if this needs to be "reprovisioned" or "pushed to he correct boot file" for my specific speed tier.
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user_9jjnsr Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I'm sorry to hear that you are experiencing an issue with your cable service. I understand that you have rebooted and checked the outlets but the scree
Cable box on but screen blank black the internet works
After a lightning storm the cable does not work. Cable box is on but screen blank black the internet works. We have rebooted with no success. All plugs have been checked.
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@user_2k65kj are you getting any error messages pertaining to blocked IP address or security flags?
Comcast Email is not working on Iphone
As of yesterday, I’ve had issues getting my Comcast email on my iPhone. I’ve insured that the third-party setting is enabled. I’ve updated my password appropriately and I’ve even deleted the account and try to add but now that I’m trying to add, I keep getting the message that the service not respon
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user_bue0ib Hi there! We are here to help and thanks for using our Forums. Where exactly are you trying to log in through?
help logging in. I cannot get a verification code
I am trying to login but can't get a verification code.
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I am looking into Verizon fios. Great offer using wifi for cable.
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Local channel removed
What in the WORLD is going on with my local station? CBS channel 5!!!!? Are you kidding me! A local station that if I was to cancel my subscription and buy an antenna and receive all local stations for FREE! It’s ridiculous anyway that we are paying for free local stations and now it’s currently una
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