I’ve been in contact with 3 agents today after waiting hours. I’ve been waiting till 3:30 for my internet services to be restored. It’s 11:26pm, and my internet is still not back. Literally talked to 3 people, who told me my internet would be restored. One told me to wait for 4 hours. It’s 4 hours l

Hello, When I start the Stream app on my TV, it goes directly to the Purchases screen, showing only purchased movies and Settings. There is no option for streaming or live TV. On my other devices, the app works properly. My TCL Roku TV is in the compatible devices list and the software is updated. T

First of all I hope to get a response to customer concern. Over 2 years ago I became a Comcast/Xfinity customer. I signed up for TV streaming, internet and home phone services. My wife and I have more than happy with all three services. What does concern us as retired citizens (I’m 78 and my wife 68

It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y

For the last four months, our internet has randomly been dropping. It was initially only once or twice a week, but then it became more frequent. An Xfinity tech came out last month, because it was interfering with my job. The xfinity tech said that we needed a different router. So I spent the money

Hello. I received an email for the prepaid gift card, unfortunately the activation code given is invalid and I wanted to ask how to receive a new code? Thank you.

Hello. I received an email for the prepaid gift card, unfortunately the activation code given is invalid and I wanted to ask how to receive a new code? Thank you.