change the email screen jump that happens with cut and paste

This change was made a while back, but I am now frustrated enough to send a message.

Please please please get rid of the screen jump/scroll/back&forth-thing that now happens when you paste text into the body of an email.

It's superfluous, and does nothing but slow me down when typing emails.

Thank you very very much for this consideration.

I hope it goes away in your next round of updates or sooner.

Sincerely,

A long time customer

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Expert

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31.9K Messages

2 days ago

@pkma

This change was made a while back, but I am now frustrated enough to send a message.

Please please please get rid of the screen jump/scroll/back&forth-thing that now happens when you paste text into the body of an email.

It's superfluous, and does nothing but slow me down when typing emails.

Thank you very very much for this consideration.

I hope it goes away in your next round of updates or sooner.

Sincerely,

A long time customer

I just tried to do a paste in an email and I'm not seeing any problems with the screen "jump/scroll/back&forth-thing". What browser are you using? Have you tried another browser?

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I use Firefox and I use Chrome. It happens in both browsers. You would have to have a long enough email to be able to scroll down. Once you are writing, and pasting, in the lower portion of your email where you can no longer see the top of the email the screen does a fast, basically scroll, all by itself. Your cursor lands back where you started it's just very annoying, because you lose sight of what and where you were typing.

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1 day ago

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XfinityAmira

Official Employee

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4.2K Messages

Hello pkma! Thanks for visiting our Xfinity Forum. We value you as a customer and appreciate you bringing this concern to our attention. I absolutely understand how this could be frustrating, and we do apologize for any inconvenience caused by this.

I will certainly get this information passed along to our development team in hopes for a change in the future. Please let us know if we can be of any other support. Thank you!

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2 hours ago

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pkma

change the email screen jump that happens with cut and paste

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pkma

XfinityAmira

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