Phone number [Edited: “Unverified Phone Number”] called me saying I could get a 50% off discount on my bill, I don’t think it’s a real Xfinity agent

[Edited: "Personal Information”] To the Xfinity Executive Customer Committee, I am contacting you as a 30-year Diamond Loyalty member to request an executive billing override. I want to bring 3 mobile lines over from T-Mobile to Xfinity Mobile under the current "12 Months Free" promotion (with the o

Apparently there is a scam coming from am [Edited: "Possible malicious number"] - received an urgent call that i will be disconnected - call them back - called them back and got vm initially which seemed as if it was Xfinity - purporting to be Xfinity offering 50% off current plan for three years. T

I just received this phone call. Here is the transcript. is it legitimate or a scam [Edited: "Possible malicious number"] Hello, this is Amelia from Xfinity. I am leaving you this final voicemail for you to call back immediately. The 50% discount on your monthly bill is now being terminated due to n

This is a scam. In 2025 I had Internet and TV service with Xfinity by Comcast, I was offered a free mobile line for one year. I presented two different phone. I was told the phones were not compatible, therefore the line was never activated. Around March or April this year 2026, my account was charg

Recently had a technical problem and contacted support and the agent said they where upgrading me to 1gig for $60 a month did not realise that I was going from a 5yr plan to a 1yr plan and the monthly cost was $70 contacted support tonight and got no help and was offered plans that are worse than th

told me to mail back my new iPhone that was just delivered

I had my cellular service with Xfinity Mobile until scammers somehow compromised my account and began ordering iPhones using my account. I spent countless hours on the phone with Xfinity representatives, but they were unable to stop the fraud - and I was charged some kind of setup fee for each phone

It said a change to plan has been made which cost me 10 more dollar, but the problem is that I've never change my plan since the last payment. Is this a scam now? What are we doing now?

Traded my phone in and received 1100 credit over 24 months . They cancelled my promo and now charging me 50/mnth for phone that i traded. Biggest scam .multiple calls and agents. Been with xfinity with mulitple lines and internet as well as other family members switched from me. Would stay away from

Subject: Formal Escalation – Unauthorized Apple Watch Charges and Misleading Sales Practices Dear Xfinity Mobile Executive Resolutions Team, I am writing to formally escalate a serious complaint regarding two Apple Watches that were added to our Xfinity Mobile account following what we believe was a