I need to cancel the service immediately these are scam calls to 800 numbers.\n Are pretty much scam likely? Do not give any information, don't bundle? Figure out how to return equipment. All service providers are this way every single one finity, AT&T. Anything that is, for a Wi-Fi.\nDo not click o

On March 13, 2026, I purchased an iPhone 17 from Apple and brought it to Xfinity (1600 Woodbury Avenue, Portsmouth, NH 03801) to have it added to my Xfinity account. I was told that ,as a loyal customer, I was entitled to two Apple watches at no cost. I said, “Can you confirm that? Completely free.”

In February my husband and I called planning to cancel our service due the rising cost. The customer service agent offered us some very good deals to keep us as a customer. He quoted us a lower cost for the cable and internet. We spent several hours on the phone, several times he said he needed to c

I’m receiving emails from a random email saying I must accept new terms and conditions from Yahoo, but it looks like a scam. I don’t feel comfortable clicking on the link so I signed on to my xfinity email and I don’t see anywhere to accept new terms and conditions. Is this legit, and if so, where s

I have a galaxy s10 that I've purchased with Xfinity November of 2019 I've been trying to unlock multiple times. It obviously wasn't automatically unlocked 48 hours after being paid off since that was many years ago. They tell me the first couple times I've chatted with them it will unlock in 2 days

I recently spoke to an Xfinity supervisor to file a complaint against an Xfinity agent who attempted to defraud me, promising me a low price for Xfinity home Internet service just to persuade me to sign the contract. Instead of documenting the complaint and generating an escalation ticket for the in

Requested cancellation, but received cancellation request email with no specified cancellation data. Days after service is not cancelled and bills are continue coming. Reaching customer service is an impossible task. It's like a real scam scheme: making cancellation hard/impossible so you can contin

I’ve been in the state of Vermont for almost one month in a few days! I went and got internet service the day after I got here. When I signed up 2 things happened! Mind you let me mention I’m on a fixed income but with a special needs child I need the internet. I go in the store on Williston Rd, Wil

I received this link when talking to an agent in the legitimate Xfinity chat application. It asked for my ssn and bd. I called Comcast security and confirmed it is a phishing attack. """ Your personalized secure data link is https://iguard-po-1pp.slb.comcast.com:9443/ui?..... Please use this link to

On April 27th Xfinity sent my device and service to an old address. Asked for them to correct this and they promised they'd send another router but sent it to the wrong address again. By this point I was informed I can get a refund but I would have to open a new account and pay another $30 but was p

Taylor st. Houston TX I went in to xfinity, already pretty frustrated with the lack of information with my internet, and the inability to get in touch with anyone over the phone. so I went in person which is the last thing I want to do. I’ve had issues at this location many years ago when I last had

Another email that does not look legit. I keep getting these emails. ——- MyXfinityEmail® Dear User, This is an important reminder for you.. We will be discontinuing the old version of your email account on June 10, 2026 . To avoid losing access to your email, please upgrade to the latest version as

I keep getting emails saying my email service is going to be interrupted unless you click the link below to accept the new terms. The sender address is a gobble-d-gook account. The link asks you to enter your username and password. How will I be able to recognize the real notification to accept the