I got scammed twice by XFINITY agents and bare with my explanation. In January of 2026 I call to see if the can get me back to my previous rate because I was going to end up paying double or triple the amount I was before the introductory rates. I was able to talk to the canceling department and get

I was coerced into a free phone to lower my internet bill again. They assured me the phone was free. They even said I could sell the phone or give it to charity because I didn't need to use it or keep it. I never wanted a mobile service because my phone is paid through my company. However, it was ad

I was promised a gift card for switching my service. That was beginning of March. The supervisor from live chat was completely useless and said I have to contact the store, but I cannot get through at this time as I am not in the area. No phone number works and to my amazement, the company that offe

Please contact me. I have been scammed

I received a text saying : Important from Xfinity: Unfortunately, your Peacock subscription was cancelled in error. We temporarily restored it and applied a credit. But you must confirm your subscription by 6/16 at 8pm ET to continue watching Peacock. Confirm here: [Edited: Possible malicious link]

I would really like for someone from corporate to reach out to me to resolve this issue we are having with the Castle Rock, Colorado location. I have just had the worst Xfinity experience I’ve ever had. We have had to go to xfinity 3 times in the past week, and have spent over 6 hours at the store,

I was changing my internet. Was offered a year of free cell phone. Then they said you also get a free Iwatch. I am now paying for this watch. This thing feels so scummy. This was over the phone with someone I could barely understand telling me I can get a free watch. This can't be legal. I will be l

Ok I was sitting outside talking it’s my neighbor when I got a call from Xfinity who I have been with for cable n internet for 30 years so I answered on speaker the lady talked n talked bout how I have been with them so long that I’m gonna get a free iPhone and free service for a year and if I would

Just like the title says, the sales rep was trying to scam me out of $26 a month, claiming that modem rental only from Comcast is required to get deals. This amounts to over $300 a year in expenses I did not need to pay and thousands of dollars over the term of a 5-year contract. I asked him to conf

I was scammed and now I am being told I have to pay for it . I ordered a iPhone in which i wanted the 17 pro max in which the store I go too said to just take the 17 if I didn’t like it to bring back for the pro max. It took Xfinity 4 days to switch me from T-Mobile to Xfinity in which I was without

for the past year Xfinity has been completely unstable. Two days ago I missed an important meeting because the connection dropped. Today, in the middle of my exam, the internet went out again and I ended up losing $165. Support never answers the phone, and the in‑app support is useless. I’m switchin

I received the following email. Is it a scam? MyXfinityEmail® Last week, we notified you about important updates to our Terms of Service, Security Policy, and Privacy Policy. As part of these updates, older versions of the Comcast/Xfinity Mail platform will be retired As from Today, June 10, 2026. T

I would like to begin by expressing my disappointment and frustration with my recent experience with Xfinity Mobile. I have been an Xfinity Internet customer for approximately three years and have always had a positive experience. Unfortunately, since adding mobile service, the situation has become