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Delete LandLine Phone

How do I delete my landline? Too, too too many scam calls. The phone rings all the time. I am blocking calls coming in; to date there are 389 blocked phone numbers. This is sick!!

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user_w1xrj9 We appreciate your feedback as we recommend you call into customer service, and then request to be transferred to our Customer Security Assurance (CSA) team. They are the team of experts that handle all scam related concerns.   

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Complaint about lack of contact methods

I'm writing to lodge a complaint about my experience dealing with Xfinity today. I received a scam email that appeared to be to the email I had registered with Xfinity from alerting me to a password change that I did not request. Naturally I was concerned and quickly changed the account details and

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Xfinity’s internet deals are scams do not trust them

I can’t even fathom how frustrated I am with their incompetency and this is the second time that the situation has happened to me but no one can resolve the issue THEY caused. For wanting to snatch a good deal, I’ll call and check online for their interest price every time when the contract was almo

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Complaint about lack of contact methods

I'm writing to lodge a complaint about my experience dealing with Xfinity today. I received a scam email that appeared to be to the email I had registered with Xfinity from alerting me to a password change that I did not request. Naturally I was concerned and quickly changed the account details and

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The most expensive xfinity lie of 2025

I switched from my previous internet provider and cell phone carrier in 2025, i also got a home phone installed and referred my sister to get the same. Multiple lines, and gig speed internet and a kickback was promoted and promised that i would receive a $500 mastercard gift card and also a referral

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Student Promotion

I am a first time Xfinity used and when I joined there was a promotional offer to receive $200 gift card from amazon or Uber Eats. I never received the email to get this gift card. I kept on being told that I had to wait and wait to get it, and still never got it! I called Xfinity told them about th

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My Router has been hacked.

Recently my computer was taken over by a scammer that got access to my checking account and almost moved $8000.00 out of my account. I suspected a scam and called the bank regarding this illegal transaction and they stopped the transfer. The scammer called me on my cell phone threating me about his

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Here is the verified logo you should look for in webmail: If you do not see this logo next to an email before opening it, it's probably a scam or phishing email.

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2 days ago

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Scam Mail from Xmail or legit?

I just got an email claiming to be from Xfinity (X MAIL) telling me to validate my account by Feb 25 or I will no longer be able to access my email account. After I clicked on the link and put in my password it occurred to me this might be a scam. Was it? Just to play it safe I immediately changed m

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iPhone 17 pro max stolen by FedEx

I ordered two phones one google pixel and 17 pro max deep blue. The phones was supposed to be delivered on 01/31/26 by FedEx signature required the driver dropped the box off with only the google pixel in it and no signature at all. The tracking info still says on FedEx vehicle for delivery. I calle

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Was lied to about buyout

I was told xfinity would pay off my remaining balance(phone) in order for me to switch to them from Verizon. I specifically asked the rep if they were going to pay it off because I could not afford it at the moment they said yes they would take care of it and now I'm stuck with it. They raise my Int

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Why do I have to spend more time on the phone trying to cancel a service that I was scammed into??

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Free Tablet

I’m afraid that I’m going through the same situation right now. I called to cancel my tv service last week and it took an hour and a half to do that. I was then offered a tablet which I said I didn’t want but the man kept telling me it was free. I finally agreed to it because I was exhausted from be

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Xfinity promised me two free phones in early March 2026. That I would only have to pay sales tax for them. Found out today that I am being charged approx $10.00/ month for each phone for 36 months. NEVER was I told the cost of these phones (approx 4

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$400 Device Credit Not Applied – Xfinity Mobile Promotion (December 2025

I went to the xfinity store for nee Iphone 17 pro max. The employee promised to me that I will get 400$ discount and I only have to pay 21$ monthly for contract 3 years. However, I have to pay 31$ for a device. That is unreasonable, I called to xfinity support and they said I was not eligible. That

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BYOD SCAM

I signed up for Xfinity services last march. When I signed up they had a BYOD promotion where they would pay you up to 500$ per line to switch to Xfinity mobile. I paid about 700$ to pay the rest of my 2 phones off thinking I would be receiving my promotion and to this day haven’t recieved anything.

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5-year Contract Guarantee is a lie

In October I went into an Xfinity location to sign up for internet. I told the employee I just wanted the internet deal for $65/month (as listed on the website). I was told that “if I wanted to I could try out Xfinity mobile. It’s free for me to try out.” I told him kindly thank you, I’ll think abou

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Hi @user_8lcta5, Thanks for creating a post regarding this concern. Rest assured, we make your privacy our top priority! Please review our helpful document about your privacy, https://www.xfinity.com/privacy. Additionally, not only do we protect your

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Scammer called me with all my information-data breach?

I’ve been getting phone calls ever since I received my new device. They’re claiming they’re from Xfinity. They have my Email, my address, and know that I got a device almost down to the very week that I ordered it. Oh, I am aware of the scams, and The first few times they called they claimed that I

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Scammer called me with all my information-data breach?

I’ve been getting phone calls ever since I received my new device. They’re claiming they’re from Xfinity. They have my Email, my address, and know that I got a device almost down to the very week that I ordered it. Oh, I am aware of the scams, and The first few times they called they claimed that I

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Wondering if this number is yours

I have silence unknown calls cause I get a lot of scams. So I was wondering if this number is yours. [Edited: Personal Information]?

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Hey there, @user_4h7zba, thanks for bringing this to our attention and reaching out through Xfinity Forums. If you believe you experienced a phone scam, you should report it to the Federal Trade Commission (FTC). The FTC will add the information from

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Scam calls

I had a call from [Edited: "Unverified Phone Number"] sayigk they are from Xfinity and I need to return my box which I already did. They had my residential address. Then they sent me an OTP and asked me to give it to them. The OTP interestingly came from Xfinity number. I figured it was scam and hun

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