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New Customer - Internet/Home Phone Port this week. Got a call from 844-389-4668 regarding number port. Is this legit?
I got a call on my home phone which is to be ported to XFinity tomorrow. I'm asked to call 844-389-4668. Is that legit? I can't find that number on your website. I'm thinking this is a scammer, but I don't want to delay the install. Please help,
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Home Phone Service & Equipment
user_1che2e, hello and thank you for reaching out to Xfinity Support. Starting in June 2025, Comcast.net email users will be invited to upgrade to Yahoo Mail, with invitations rolling out gradually through 2026. Users will retain their e
email back to comcast
recently my emails are sent to yahoo mail. WHY? i don't want it to yahoo mail. I prefer to open from my comcast email
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Scam Email? [Edited]
I got an email from Xfinity on Friday, July 10, 2026 saying I must accept your new Terms of Service to continue accessing my Mailbox after July15. They want me to click "Here" to update my email now. We no longer subscribe to Comcast/Xfinity. We have T Mobile which switched us and allowed us to use
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Frauded
Someone strategically scammed me out of my phone using xfinity information and xfinity assistance texts. Customer service is a joke and has not helped me one bit. I ended up in a store crying because I feel so defeated.
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Customer Service
Is Xfinity changing it's email platform?
I'm getting emails that state that I must "upgrade" my email by 7/14/26 or be shut out of my email account. Is this true or is it a scam?
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Customer Service
Xfinity is requesting my cooperation saying that I will lose all the information on my email if I don't update what should I do Can't say for sure without knowing more, but "Update" emails that have any sort of "do this or lose your access" demand a
Email question [Edited]
Xfinity is requesting my cooperation saying that I will lose all the information on my email if I don't update what should I do [Title Edited: "Personal Information"]
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user_682881 We understand how frustrating that would be. Receiving 35 calls in two weeks is excessive, especially when the number changes each time and blocking one number does not stop the next one. Since you have Xfinity Voice, you can use t
Home phone harassment by a scammer
In the last two weeks I have received 35 phone calls from LC D FLMBEAU WI. I have blocked each time I receive a call because they come from different phone numbers. Short of canceling my home phone with Comcast, what can be done about this?
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Help identifying scam call
Got a call from this number asking saying they were comcast Xfinity. +1 (971) 347-0377 need some verification
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Customer Service
Possibly scam email
I received a email message that stated my account was going to be suspended because I had not paid my bill, which has been paid. I don’t know how to send it to you for you to deal with it
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Billing
Technician/Customer Service [Title Edited: "Personal Information"]
I’m so frustrated with Xfinity. I moved less than a month ago to my new apt. A representative told me that my past due balance for my old apartment was charged off, and that I could pay it off whenever I could and that it would not affect my new services at my new apartment. So I decided to get new
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Billing
Home phone harassment by a scammer
In the last two weeks I have received 35 phone calls from LC D FLMBEAU WI. I have blocked each time I receive a call because they come from different phone numbers. Short of canceling my home phone with Comcast, what can be done about this?
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Home Phone Service & Equipment
Installation
I referred a new customer and am unable to confirm the appointment. Reaching out and replying to an old direct message yielded this: Hello and thanks for reaching out to us on the Xfinity forums! Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Commu
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Your Home Network
Scammed and without cell service
Am still waiting for my witless service to be sorted to ATT and agents from Egypt are claiming that there is a nation wide port delay affecting many! ATT says yeah right it should be very straightforward and simple to port my husbands work phone to ATT as they claimed there would be no issues when I
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Customer Service
worse company ever
this has been the worst experience ever. i will never go with xfinity or recommend them to anybody else due to the scams they do and want to overcharge you. how are they charging for a transfer fee for an apartment i never lived in . [Edited: "Inflammatory"]. ONCE AGAIN THE WORST SERVICE EVER!
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Customer Service
SCAM
Today, I received such a terrible experience with Xfinity - that I'm attempting to write a letter to have this matter addressed. I opened an xfinity account one month ago. At the time of opening, I made it very clear that I would be changing addresses in one month - and asked for advice if I should
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Customer Service
XFINITY IS A SCAM
This is my third attempt to try and cancel my internet service. I went to the Xfinity store on Memorial Day on May, 2026 at 2174 Henderson Mill Rd Ste 12D, Atlanta, GA 30345 to return my modem and request the cancellation of my internet service. Week later I’m receiving a statement for July, 2026. A
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Customer Service
Xfinity is a scam
This is my third attempt to try and cancel my internet service. I went to the Xfinity store on Memorial Day on May, 2026 at 2174 Henderson Mill Rd Ste 12D, Atlanta, GA 30345 to return my modem and request the cancellation of my internet service. Week later I’m receiving a statement for July, 2026. A
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Customer Service
all the steps. for months. Stop acting like this isn’t a known issue with the app since the ads were added. It is a scam to get us to pay for ad-free service.
Disney+ keeps freezing on commercials
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
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@user_kwp9vr I got an email from Xfinity on Friday, July 10, 2026 saying I must accept your new Terms of Service to continue accessing my Mailbox after July15. They want me to click "Here" to update my email now. We no longer subscribe to Comcast/X
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Scam Email? [Edited]
I got an email from Xfinity on Friday, July 10, 2026 saying I must accept your new Terms of Service to continue accessing my Mailbox after July15. They want me to click "Here" to update my email now. We no longer subscribe to Comcast/Xfinity. We have T Mobile which switched us and allowed us to use
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