I have now had my SECOND data breach in SIX months!! This is extremely frustrating and concerning. I need to speak to someone who can escalate this issue. iPhone purchased and delivered in December, after it was delivered I got a call from a scammer trying to get my phone. iWatch purchased last week

My grandmother got an email stating that Xfinity hadn't received the payment for this month. She followed the link, and "paid" it. However Im thinking it was a scam. Shes on autopay and it was to be paid the same day she got the email. The email was from "Xfinity Billpay" but when I clicked the name

Apparently this is still happening. I'm extremely grateful that things did not align and I followed my intuition last week when an Xfinity rep was trying to set me up with both the Apple & Smartwatch $300 off promotion. While speaking with the rep, she was very kind and very helpful however, I feel

Finally found an avenue for my complaint. I was scammed by this too. I saw an older forum post about this. I need help from Xfinity to fix this problem. I was told many times, lies, about that those Ella was resolved but that was evidently from that phishing company. I was never told about the mobil

Yesterday I was approached by a representative about Xfinity fiber internet. I let myself be talked into signing up, I payed a $25 activation fee and set an appointment for installation. I have decided I do not wish to move forward. I want to cancel the appointment and the plan I signed up for, I al

I have both Xfinity mobile and Xfinity Internet. I contacted your Internet support team through chat asking how to lower my bill when the monthly cost increased. They told me that I would be to enroll in some promotion that came with an iPad. I expressed MULTIPLE times I did not want/need an iPad. T

I was told I would receive a $.200 gift card after 55 days of service, I saw it was scheduled for May 13 th I have yet to receive a gift card. After reading all the complaints on this gift card scam, I’m filing a complaint with the FCC, as well BBB and contacting all three news channels to see who e

I called xfinity to move a service as i am moving. I didn’t have my card to process the fee to move and the rep let me know he will call me back. i got caught up at work and he called me 7 times back to back, as one of these calls was a spoofing call (a tactic used by scammers to make you answer you

Since January 2026 Xfinity has been steadily overcharging me on Data, it is paid directly out of my one account that I don't check regularly. March 24th the bill was a whopping $935.66, Feb 24th it was $335.66, on Jan 24th it was $575.66 - never was I given a warning that that my account went over t

I have the tracking number showing Xfinity received my phone 1/14/26. It is not end of may and it only shows “trade in shipped” on Xfinity site. I have waited the 2-3 billing cycles plus some. I have called 3-4 times now and received 0 assistance in resolving this or locating the phone I sent. I kep

Got a call from +1 [Edited: "Phone Number"] claiming to be from Comcast. they knew the day and time of my upcoming appointment with Xfinity. was this legit?