I was scammed into signing up for a “free” iPad by a Comcast agent saying I will be charged $35 for Comcast internet and $29 would go towards the device which would technically make it free as the internet service is $60. but now my internet bill is $55. I would like to get re compensated for this s

I started mobile service took four days to get my phone activated and now I’m trying to return my trade-in and they’re not being helpful. They didn’t send me a label or anything. None of these people know what they’re doing. Considering counseling all of my services if I don’t get a supervisor to ca

On May 5th, I called Comcast Xfinity to inquire about my bill, which had unexpectedly increased by $60 and that my new amount would be $144.61. As a 10-year Comcast/Xfinity customer, despite paying my bill on time every month, I was paying $84.81. A Comcast Xfinity employee informed me that I needed

On April 29, I requested for my xfinity internet service to be cancelled online (by the way, could you make it more difficult to find). The website told me I would need to speak with a representative to cancel and that they would call me. Some time later I spoke with someone whose job title is proba

I made a post a few weeks ago about making 3 payments (2 through cashapp, 1 though paypal) to now mobile because they claimed they weren’t receiving the payments. I ended up contacting them after being told i’d be contacted and never was. I was able to make a 4th payment through paypal which went th

new to Xfinity new something was off I confirmed for 15+ times that my bill will be $41 in person store and online 3 times I made sure to screenshot to show proof talked to Tejas on April 28th and Sagar on April 29th confirming many many many times my bill will be $41. Then I contacted support again

On 4/22 I spoke with Willie to change my plan to something cheaper. There were several advertised plans that I was unable to successfully complete through the app. Willie went over the options that he had available to him and I agreed to a plan that was slightly less speed than what I had But it was

[Edited: "Non-Comcast Phone Number"] Offering me WiFi and cellphone bundle but wouldn't take no as an answer, didn't verify my account or my name. Scam call?

do i need to update my email now or elase i will lose all content? probably a scam?

I went into a store location to setup a mobile line and during the setup the rep noted i was a platinum client and offered me a “free Apple Watch” I told him I didnt really use my current one but he said well its free why not take it, so i didnt stating id gift it if that was okay. He says no catch

For over a year now Xfinity has claimed I have free access to Peacock Premium which they now state has been extended through the end of July. How come every time we try to use it they force us to try and choose a plan and sign up, if we don't then we can't get access. Do we have free access or is th

I wanted to see if anyone else has experienced a similar issue or has advice on how to resolve it. I switched my service from Verizon to Xfinity at the time there was a promotion offering a $50 prepaid card within 90 days of activation. That was in December 2025. It has now been over five months, an