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Possible Xfinity Scam
I've been getting phone calls from someone claiming to be from Xfinity they said I have a security issue with my internet modem. The said foreign Ips are logging into my modem. He didn't even know I'm not using an Xfinity modem. He said he was going to disconnect my modem and wanted me to log into m
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Your Home Network
Having the same issue, and this feels super shady and scammy. I never activated the Peacock Premium very deliberately, and then I got an email that it was "activated" even though NO ONE IN MY HOUSEHOLD activated peacock premium. Now I can't cancel it
It won't let me cancel "free" Peacock Premium
Been troubleshooting this for an hour. The entertainment management page is supposed to have an option to cancel Peacock when you click on the tile but IT DOES NOT. I'm never going to use it and am afraid XFinity is going to start charging me for it after the free trial. I don't want that to happen.
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@user_lu2w8w It looks like a scam to me.
email support
I have had a Comcast email account ([Edited: "Personal Information"]) for many years. I received several emails about the upcoming rollover to Yahoo support for Comcast email accounts, but when I followed the instructions there it simply logged me onto my Xfinity account where I could find no inform
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Thanks for posting the truth about this scam, everybody. I was going to sign up for Xfinity's "free" phone service, but I won't now! And I agree with the individual who mentioned a class action lawsuit. These corporations need to be held accountable
Xfinity mobile plan for a year free was a scam and lie
I am writing to express my extreme disappointment and frustration regarding an unauthorized charge for Xfinity Mobile Unlimited service on my account. On Oct 4, I switch my Internet service to a new plan and there was a promotion in green on the website saying that "Get a line of Xfinity Mobile Unli
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JR63, Hi there! Thanks for taking the time out of your day to reach out. I can definitely understand the importance of finding out if this email is a scam and never clicking on something until you are sure it's legitimate. @BruceW, is correct an
Email Suspension
Received this email but want to verify it is a scam. Your recent email are pending, because your account is missing some information we need to collect to comply with our terms. If you do not confirm your account will be lost all our service. To restore normal received/delivery email please take a m
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Delivery@comcast.net<[Edited: "Personal Information"]> Important Action Required: Complete Your Mailbox Migration We are currently transitioning to an upgraded mailbox system powered by Yahoo Mail. This change will provide enhanced security
email support
I have had a Comcast email account ([Edited: "Personal Information"]) for many years. I received several emails about the upcoming rollover to Yahoo support for Comcast email accounts, but when I followed the instructions there it simply logged me onto my Xfinity account where I could find no inform
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Where's my refund?
I ordered a phone through Xfinity they double charged me and sent two phones. Had to go to the store to return the second one where they proceeded to charge me another 30 dollar restocking fee even though it was their mistake. Three months later and about 8 hours of my time wasted trying to resolve
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Customer Service
Accepted Solution
That looks like a scam. Not even Comcast/Xfinity is so incompetent as to stick words together in such an awkward way. "Update" emails that have any sort of "click here or lose your access" demand are almost always scams. Do
Email Suspension
Received this email but want to verify it is a scam. Your recent email are pending, because your account is missing some information we need to collect to comply with our terms. If you do not confirm your account will be lost all our service. To restore normal received/delivery email please take a m
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Accepted Solution
Email Suspension
Received this email but want to verify it is a scam. Your recent email are pending, because your account is missing some information we need to collect to comply with our terms. If you do not confirm your account will be lost all our service. To restore normal received/delivery email please take a m
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I called your company and asked how much for basic tv for 2 tvs and they quoted me $116 per month so I agreed and went to a Xfinity store in Braintree ma and picked up 2 boxes and they manager Marcel told me it would be $116 per month now I tried to
Email address for Brian L Roberts CEO
Look this is the third time I am writing in the past half hour because every time I get to tags, it kicks me out. Comcast has been withdrawing monies from my account even though I had called when I was moving from my apartment on 7/17/25. I explained that I have the equipment and when my new apartme
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i have been scammed twice with the Rewards offers on the watches. I have spent over 16 hours on resolving this, and they have RUINED my mobile plan with deactivating the watches "accidentally" and causing me to lose the promo. So i'm paying for the d
FREE Smart Watch are FRAUD Offers
DO NOT TAKE THE FREE SMART WATCH OFFER!! What a scam. They've been charging me a device fee from the get go!! I've now got 2 "free" watches because 3 weeks ago they said to return the first watch to the Xfinity store and the store said no they can't take it, I've had no less then 3 hours of phone ca
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Xfinity Peacock “Included Benefit” Is a Total Scam
Xfinity Peacock “Included Benefit” Is a Total Scam Posting this so others don’t fall for it: Xfinity advertises Peacock Premium as an included benefit with certain plans. I signed up for a 5-year contract at $65/month based on that. When I went to activate it, the system wouldn’t redeem the offer. H
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Customer Service
Xfinity Peacock “Included Benefit” Is a Total Scam Posting this so others don’t fall for it: Xfinity advertises Peacock Premium as an included benefit with certain plans. I signed up for a 5-year contract at $65/month based on that. When I went to ac
Peacock TV
I have recently upgraded my plan to the 5-year lock in. 2 years of peacock is included. I have gone in store, spoken on the phone, and with chat bots and have been unable to get peacock to work. They keep sending me new contracts to agree to and now current I have two XUMO boxes arriving, I am out 4
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Received email : Reminder Concerning the Comcast Equipment, Reference [Edited]
Hello, I cancelled Xfinity internet service around two month ago and confirmed i don't have any equipment to return at that time. However, I am starting to receive email from Comcast that i have a equipment to return. Could you check to see if I have a equipment to return? I feel like it is scam. [I
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Customer Service
@user_4qe77e i switched to AT&T fiber. And also I am receiving email about unreturned equipment from Comcast which i don't have any Comcast equipment. i feel like it is scam but want to make sure it is not causing any trouble in the future.
Sudden Data Usage Spike at Oct
Hello, My average data usage for every month is around 200GB to 300GB. However, I got warning message for my October data usage after 3 days of October 1st. The data usage shows around 1TB today which is completely not make sense. I did not change any settings or I did not have any guest at Oct. Cou
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Yes, I did that, they transferred me and then dropped the call. This place is such a scam.
Cancel my service
I have tried calling and using the chat bot. I have not been able to cancel my service. I just disconnected autopay, maybe that will do it. Please cancel my service.
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@XfinityShawn and no I dont have a current outtage ive been having them on & off for weeks & ny internet has been slower. I know how to loom up ottages. And no reply about the customer service or the fact that I have talked to now 6 people a
Worst customer servive
I have been having constant outtages & disruptions for weeks. I had to take a half day the one day because it was my work from home day. Spoke with 5 different agents for a combined hour and a half (at least, if not more). None fixed the issue. One tried to upsell me on some telemundo package for th
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I am glad they are slowing down but also want them to stop, @Indigo. Our Customer Security Assurance team may be able to further help with clearing up the Spam. They handle online security for our company. This is our CSA Alerts page, https://spa.xfi
Did Comcast disable it's spam filters or did I just get email bombed by a malicious bot?
When I got on my PC this morning I was shocked to see that I had over 300 new emails in my inbox!?! And almost every one of them was sort of spam, meaning I didn't ask for these emails from strangers - a bot started signing me up for random websites and newsletters at 4:51 am this morning, the first
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@user_q25v2o wrote: "updates.xfinity.com This link is invalid. Error msg says page not found." "updates.xfinity.com" is not a link, it's a partial email address. The "From:" address for legitimate update notices will be "xfinity@" followed
BruceW
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21 hours ago
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switching to yahoo
I received several emails about switching to Yahoo, but was never able to complete the process, error msg said having trouble connecting try again later. So I need to switch over.
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