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what a disappointment
you guys are already known as "scamcast" and the lawsuits over the years show. Yet, I stuck it out with you, even though your rates are oppressive. Now, with the lose of THE two best channels as the NFL season approaches, you guys are going to have a mass exodus. why aren't other providers going thr
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Customer Service
Had number outside xfinity try to make me verify identity or cancel appt
Yesterday, which is the day before my appointment window today, which is scheduled from 1 to 3 I had someone a 616 area code tried to get me to confirm my identity in order to get my Internet installed today. It sounded suspicious so I drove to the nearest Xfinity explorer and the manager assured me
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Customer Service
@XfinityVictor I would like to speak with some one from the corporate offices in the U.S. because it feels as though the representative employees Xfinity hired in their third party international customer service rep contract are scamming people, not
Comcast/Xfinity scammers
Xfinity/Comcast customer service reps and managers will Not allow customers who are paying for additional services like "regional sport TV fees ....+25.50" as stated on my bill. According to the message on the NFL channels which are a part of the regional sports tv package no longer have a contract
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iPad scam
Went to Xfinity store to return old cable equipment due to an equipment upgrade. While there, the salesperson said I could get an IPad and my bill would stay the same whether I got the IPad or not. He was obviously referring to my cable bill. What he didn’t tell me was my mobile bill would change an
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Plan
The now support bot does not work and their is no customer service number attached to the receipt. Now mobile pass is a scam
The Now wifi pass does not work
The pass that i bought is not working and i want a refund. The customer support # could not help me. The support chat says i need to login but i dont have an xfinity account. I feel absolutley scammed and disqusted. DETAILS: 30-day NOW WiFi Pass Activation date: June 10, 2026, 5:42 pm PDT Expiration
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Yeah thats def not tru cuz i cant log in on the chat function soo yeah scam
The Now wifi pass does not work
The pass that i bought is not working and i want a refund. The customer support # could not help me. The support chat says i need to login but i dont have an xfinity account. I feel absolutley scammed and disqusted. DETAILS: 30-day NOW WiFi Pass Activation date: June 10, 2026, 5:42 pm PDT Expiration
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The Now wifi pass does not work
The pass that i bought is not working and i want a refund. The customer support # could not help me. The support chat says i need to login but i dont have an xfinity account. I feel absolutley scammed and disqusted. DETAILS: 30-day NOW WiFi Pass Activation date: June 10, 2026, 5:42 pm PDT Expiration
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Customer Service
user_pf4l5n Thank you for reaching out! Unfortunately, we have a lot of bad actors out in the world today making fraudulent calls on behalf of Comcast and another other companies. Please review our Customer Security Assurance page for more info
Phishing Scam Suspicious Calls and Texts
I am receiving multiple calls a day from what appears to be a legitimate Xfinity number (888 266 2278), but they never leave me a voicemail. I also receive multiple text messages a day from a 266278 number: Example one - Your Xfinity account has a past due balance. Please pay your balance now to avo
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I got scammed TWICE by XFINITY AGENTS
I got scammed twice by XFINITY agents and bare with my explanation. In January of 2026 I call to see if the can get me back to my previous rate because I was going to end up paying double or triple the amount I was before the introductory rates. I was able to talk to the canceling department and get
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Customer Service
Xfinity Mobile Scam
I was coerced into a free phone to lower my internet bill again. They assured me the phone was free. They even said I could sell the phone or give it to charity because I didn't need to use it or keep it. I never wanted a mobile service because my phone is paid through my company. However, it was ad
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Billing
Gift card for switching from another carrier never arrived. Tried going through the live chat and they were less than useless.
I was promised a gift card for switching my service. That was beginning of March. The supervisor from live chat was completely useless and said I have to contact the store, but I cannot get through at this time as I am not in the area. No phone number works and to my amazement, the company that offe
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Customer Service
Text about Peacock subscription
I received a text saying : Important from Xfinity: Unfortunately, your Peacock subscription was cancelled in error. We temporarily restored it and applied a credit. But you must confirm your subscription by 6/16 at 8pm ET to continue watching Peacock. Confirm here: [Edited: Possible malicious link]
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Customer Service
Terrible Trade in and Transfer Experience - Please Respond Immediately
I would really like for someone from corporate to reach out to me to resolve this issue we are having with the Castle Rock, Colorado location. I have just had the worst Xfinity experience I’ve ever had. We have had to go to xfinity 3 times in the past week, and have spent over 6 hours at the store,
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Customer Service
Apple Watch SCAM!!!?
I was changing my internet. Was offered a year of free cell phone. Then they said you also get a free Iwatch. I am now paying for this watch. This thing feels so scummy. This was over the phone with someone I could barely understand telling me I can get a free watch. This can't be legal. I will be l
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Devices
They talked me into leaving verizon
Ok I was sitting outside talking it’s my neighbor when I got a call from Xfinity who I have been with for cable n internet for 30 years so I answered on speaker the lady talked n talked bout how I have been with them so long that I’m gonna get a free iPhone and free service for a year and if I would
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Customer Service
@XfinityBenjaminM I still want to have someone actually address this issue instead of a an apology that goes nowhere. This salesperson is probably scamming a multitude of clueless people daily. Also, I need someone else to actually speak wit
Sales Rep Trying to Scam me claiming modem rental is required to get Comcast internet deals.
Just like the title says, the sales rep was trying to scam me out of $26 a month, claiming that modem rental only from Comcast is required to get deals. This amounts to over $300 a year in expenses I did not need to pay and thousands of dollars over the term of a 5-year contract. I asked him to conf
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Sales Rep Trying to Scam me claiming modem rental is required to get Comcast internet deals.
Just like the title says, the sales rep was trying to scam me out of $26 a month, claiming that modem rental only from Comcast is required to get deals. This amounts to over $300 a year in expenses I did not need to pay and thousands of dollars over the term of a 5-year contract. I asked him to conf
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Customer Service

Updating terms and conditions and when I click on sight it comes up for me to give my credit card number and other info. Why? Can't say for sure without knowing more, but "Update" emails that have any sort of "do this or lose your access" demand are
BruceW
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23 hours ago
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question about e-mail i just received about terms and conditions upgrade due to expire today
Updating terms and conditions and when I click on sight it comes up for me to give my credit card number and other info. Why?
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