⚠️ STAY FAR AWAY FROM XFINITY MOBILE — WORST COMPANY I HAVE EVER DEALT WITH ⚠️ 🚨 DO NOT TRUST THIS COMPANY — THEY WILL SCAM YOU AND TRAP YOU 🚨 I am writing this review after almost ONE FULL YEAR of being lied to, ignored, overcharged, and given the runaround by Xfinity Mobile. I want every single

This morning, i got a call from (888)266-2278. They were asking if I am moving to a new place as they see a new customer starting a new xfinity internet service at my current address. This was correct so I told them I am also moving and would like to move the xfinity internet service to my new addre

I scheduled cancellation on May 3, received emails confirming that they are “working” on my cancellation and am still getting billed for next cycle. I am incredibly frustrated as talking to customer services takes awhile and almost seems scam like at this point. What can I do except take it off auto

Got a weird email today from "Xfinity": "In an effort to serve you better, we have implemented a one-time Zero-Trust Authentication (ZTA) layer to secure our online platforms against potential and vulnerable threats, Which has caused your current incoming messages to be placed on hold. You are requi

I have spent hours on the phone with various customer service representatives, none of which have been able to resolve the FRAUD and UNAUTHORIZED CHARGES issues that started on 2/4/26. Received monthly bill on 1/30/26 which had increased above an amount I was willing to payCall Xfinity on 2/4/26 inq

I have been an Xfinity customer for about 8 years. I currently have my internet and mobile plans with them. I have never missed or been late on a payment. I have 4 lines on my mobile plan with the shared 10GB plan. We typically go over a little each month, but nothing crazy. Until last month that is

I was having trouble getting any internet signal while my router and modem were working fine, so I contacted xfinity customer support to report/get help with an outage. First of all the AI chatbot drove me in circles and it was very difficult to get connected to a real person. Then finally I got con

This has been a frustrating mess and at this point I'm likely to file an FCC complaint. I moved out of my residence where I had Xfinity internet service to a location where internet service is already provided. Called on 1/6 to cancel my service and the agent confirms they will cancel my service. I

I am a customer of internet service for 2 years and a mobile customer. Xfinity just raised my price from 35 to 95 dollars without letting me know. Now when I reached out to crs they said I can offer at $68.i guess they r not interested in keeping customerss. Such a shame. Fidium and optimum is offer

I have been trying to get in touch with Roberto in Executive Resolutions for over a month. He emailed me and I just saw 1 voicemail from him. How do I actually talk to him about a a Better Business Bureau complaint that I filed? This is in regard to Xfinity’s failure to honor and apply apromotional

I do not recommend this company for WiFi or mobile, my WiFi was hacked months ago and I just recently discovered it. Through WiFi they hacked into the cameras in my home and well as my cell phone and my roommates. Also being hacked on every app on our phones including banking. Their only solution wa

A chat agent named Arun who said his shift started at 11AM on April 20th told me to send my phones ID number and then sent me a link to put my SS number and date of birth this sounds like a horrible scam please fire this person and the people you are hiring. Theres many stories of this online. Pleas

My NOW Mobile service was cut off Monday April 13th. I paid the $25 on the app but the phone didn’t turn back on. I contacted the customer support on the phone & was told it was fixed & going to turn back on. Also that i’d get a call in about 20-30 minutes to make sure everything was working. Never

Skip to main content Support Offers Xfinity Community Forum U I need someone to contact me about a problem I have had with my service for 3 months now. I have been on the website chat and phone calls and spent several hours with no help or resolution. In the meantime, now that you have direct draft