I got one of the scam e-mail and clicked on the link (7 or 8 months ago). It took me to what I thought was the true login screen for Xfinity. I logged in and it took me to the comcast e-mail page. But now, scammers can read my e-mail. I have changed my password twice at the xfinity home page. I have

I don't have a question, Xfinity! I have a comment from a very [Edited: "Language"] off, exhausted long-term customer of your scammish [Edited: "Language"]. My internet account has the same [Edited: "Language"] card connected. Bill was paid on time, no problem. Then why in the [Edited: "Language"] i

Do xfinity pay off the devise payments in Verizon ? I have gone through their forums and I see a lot of people complaining about they got scammed by xfinity not paying. I wonder anyone got paid for the phone. I wanted to see if this really work or not. If not going to work, I am going to stick with

I switched my mobile service from Verizon to you guys back in May and I was told that the remaining balance on my phones with Verizon would get paid off. Now, a month and a half later I am being charged by Verizon for the phones as they have not been paid off. I have called customer service and they

Quit promising people things that aren't true, "offering" things that weren't asked for, and charging more for less. We were having a technical issue with our TV box for several days. I usually put off calling or chatting because every interaction takes at least an hour (check the transcripts, check

I received this email and I’m wondering if it’s a scam. Can you tell me? MyXfinity® We informed you last week of significant changes to our Privacy Policy, Security Policy, and Terms of Service. Older Comcast/Xfinity Mail platform versions will be retired on July 16, 2026, as part of these changes.

I got a call on my home phone which is to be ported to XFinity tomorrow. I'm asked to call [Edited: "Unverified Phone Number"]. Is that legit? I can't find that number on your website. I'm thinking this is a scammer, but I don't want to delay the install. Please help,

I got an email from Xfinity on Friday, July 10, 2026 saying I must accept your new Terms of Service to continue accessing my Mailbox after July15. They want me to click "Here" to update my email now. We no longer subscribe to Comcast/Xfinity. We have T Mobile which switched us and allowed us to use

Someone strategically scammed me out of my phone using xfinity information and xfinity assistance texts. Customer service is a joke and has not helped me one bit. I ended up in a store crying because I feel so defeated.

I'm getting emails that state that I must "upgrade" my email by 7/14/26 or be shut out of my email account. Is this true or is it a scam?