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Global travel pass is scam clearly
Your delay tactics is perfect for scamming your all customers strategies u took money from us over billed us for no service in the places we went. All lies i hope u enjoy the money u took from us ur customer service stating we will get refund.. wow good job
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Devices
Flex Bix
I was sent a flex box that I didn’t ask for. I called and was told that it was free, mine to keep, and there were no worries. I didn’t even use it and got rid of it. This was 4 years ago. Today I cancelled my service and was told I would need to return it or I would be fined. I didn’t even know what
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Flex
I am still being stopped from reporting scams, MANY of them spoofing your pages. I am really sick of this. I should not have my reporting censored. I take the time to look up the hosting servers of all the links in the scam email, including the forw
Why is nothing working in the accounts pages?
I am trying to find out where to go to turn on email for my other accounts. But nothing is working! All the pages are blank or do not exist. WHAT IS GOING ON?
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Do not pay for Xfinity Now Pass it’s a 3rd Party Scam
I paid for Xfinity WiFi Now Pass and they stopped giving service. I think it’s a chop shop. You buy it once or twice and give you service just to bait you in and then just take your money and cancel your service without anyone to talk to for help. It’s a cash grab and they are only using Xfinity tow
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Customer Service
Sent to collections after being told I owed nothing.
I had been getting texts and emails telling me I had an Xfinity bill to pay. After endless attempts to resolve this with Xfinity, I was escalated to an Xfinity customer service specialist, who advised me the following, both by phone and by email. This is a direct quote from her email: "You also advi
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Customer Service
Huge Issues with Xfinity Customer Service Agent(s)
Hello, I've been a Comcast customer for years but I've been very alarmed, disappointed, and frustrated with my recent experience with some Customer Service agents that was supposed to help renewing my internet service on February 19th, 2026. The first agent signed me up to the 300Mbps service for $5
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Customer Service
Virtural Prepaid Mastercard Military $180
I am unable to activate this card; the link errors off. Yet I can go onto the Xfinity site and can pull up the card sent on Feb this year along with a card sent previously that I could not activate. Is this a scam, is Xfinity playing a game, or is there a requirement to obtain a new service needed f
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Customer Service
Ipad scam/delete account
Hi returned ipad from scam and after almost a month rep calls and says I need to have delete Apple account. Apple needs IMEI# company address and proof of receipt to start the process to erase device. I thought this nightmare was over. Thanks
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Customer Service
Uninformed $100 bill
I moved to a new place and signed up for a home internet subscription, and the call representative just arrange an installation for me and inform me I only owe $25 deposit an first month internet bill $50. The internet guy was here and ask me for the modem, I was very confused. He end up got one fro
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Billing
Scam scam Scam
Since my account was opened for WiFi more then a year ago. Two different accounts were created by Xfinity at that time at same address . Both got set up for direct debit from my checking account. Two Months ago, I deactivated the account with no internet activity from direct debit. You need to see w
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Customer Service
real or not is this a fishing scam free xfinity prepaid card. I hate to enter my information like not knowing if is legent!
prepaid master card trouble shooting
I received an email to activate a prepaid mastercard they sent to me. When I click the link, it brings me to a page not found response. When I call the number, it's not for xfinity. Help?
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Is this xfinity prepaid master card real? the link has to be shortened to work but I just want to know when we enter our information is for real not a scam!
prepaid master card trouble shooting
I received an email to activate a prepaid mastercard they sent to me. When I click the link, it brings me to a page not found response. When I call the number, it's not for xfinity. Help?
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Scam
If you wanna pay for a wifi service that doesn’t work 50% of the time then Xfinity is for you. Also would recommend if you love horrible ai customer service that helps you with nothing at all. Easily the worst internet service provider I’ve ever dealt with and potentially the worst company in Americ
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Customer Service
My original email is up above... 2/6/26 I still have not been helped! This is an impossible and unethical company. I finally was able to get in touch with a disputes representative after MANY attempts trying to even get through to that depart
"free Apple" Watches scam
I purchased a new phone in October of 2024. I was offered 2 "free" Apple Watches. I told the salesman that I did not want them if there was any cost involved. He told me that there would not be. I believed him and took the watches. (He was also a new employee). We do auto pay and have not checked mo
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You guys have a team of people that I believe don’t even know they work for xfinity
I got a iPhone 17pro max about 6 months back and was trading in my 13 pro max I beaver received a label then I go to the store and they say it can’t be dropped off and to be honest I have my own life to live I can do your jobs for you from there my bill sky rocketed 259 dollars a month for 2 phones
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Devices
... Since 3AM today my INBOX has received 3000+ SPAMs ... Proceed with caution! When scammers manage to hack into an online account, they sometimes "mailbomb" the account's recovery email addresses in the hope that the victim will be overwhelmed by
Email Spam Problems
Nearly every day I receive spam/scam/phishing emails which tell me that my automatic subscription/renewal to some service is complete (usually for hundreds of dollars), and if I didn't authorize this transaction to call some support phone number. I usually attempt to forward these scams to some appr
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Fraud? Scam? Misinformation? Lies? You tell me...
Listed below is a detailed summary of events that took place a month ago. I am here for a few reasons. 1. To further expose (much to no ones surprise) Comcast's awful business practices, and customer service. 2. To speak with someone directly about current billing. 3. To inform others of something t
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Customer Service
Hello @user_4s3cjb, thank you for taking the time to leave a post. I completely understand why receiving a voicemail like that would raise concerns; your caution is absolutely valid. At this time, we weren’t able to find any verified informati
Is this a real Comcast phone number?
[Edited: "Invalid Phone Number"] Received voicemail claiming to be from Comcast customer experience team, and asked that I call back the number above. Worry that it might be a scam. please advise. Thanks
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Is this a real Comcast phone number?
[Edited: "Invalid Phone Number"] Received voicemail claiming to be from Comcast customer experience team, and asked that I call back the number above. Worry that it might be a scam. please advise. Thanks
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Customer Service

@user_r5s7fm Thanks for creating a post. I would recommend speaking with our Customer Security Assurance Team to report any potential scam or phishing attempt for further review. I know that with any device return with Xfinity Mobile, you would only
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Ipad scam/delete account
Hi returned ipad from scam and after almost a month rep calls and says I need to have delete Apple account. Apple needs IMEI# company address and proof of receipt to start the process to erase device. I thought this nightmare was over. Thanks
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