When I first signed up for Xfinity I was on a $35 a month plan when suddenly it went up to $55. They told me the “promotion” I signed up for ended. I didn’t realize I was in a promotion but since I was a new customer I figured maybe it was a new customer promotion I didn’t realize. Today I get anoth

I’ve been with XFINITY mobile for 3 years and travel abroad about 6 times per year. I added the global travel pass when i switched to XFINITY and up until today it had been an amazing experience! $10 per day, fast data capped at a certain limit per day then slower speeds. No issues at all whatsoever

You pay all this money for fast, reliable internet. And it barely works seventy five percent of the time. On top of that, if you have an issue, you can't call and speak to anyone. All they have are robots. The stores you can't even call. You have to go in physically to the store. If there was any ot

Unfortunately i also fell in this scam. But I am within 14 business days. I activated return process within a day of receiving because the esim inside the watch was not working. The xfinity guy tried for 2 hours and gave up. He was trying to charge me 35 dollars for return but ultimately he agreed t

As you all know Xfinity is the absolute worst with taking action and coming up with solutions. They simply train their staff to deflect, deflect, deflect. We are still without cable and they keep blaming other parts of the organizations but they promise us a technician should be able to come out in

My internet promo is coming due. I have 300 speed and am happy with it. Contacted instant chat today. new promo is $55 including one year included mobile. I explained to rep I don't want mobile as I have had Xfinity mobile and was displeased. I then asked for his best price--$55 per month without on

Chat agent was Deepanwita on August 9, 2026 Agent didn’t solve problem. They said several times the refresh was working and would be over in a few minutes and it never was. Agent said my TV box wasn’t working but all other tvs in the house were working except for the one I was calling about Agent sa

The issue is that it keeps rebooting and changing the channels on me I've spoken with technical support I've spoken with Representatives at the 1-800 Xfinity number I cannot seem to get any service out of them so I'm coming here. They're trying to scam me into agreeing to a new contract saying it's

I am writing on behalf of My 92 year old father walked into an infinity store to inquire about his bill when he was scammed into a mobility line contract with a “free” iPad. I was not informed about this until recently when I attempted to unlock the iPad. I was not successful following the direction

I know I still have a Comcast address but I can’t remember if I changed to yahoo. We have been scammed by someone impersonating Xfinity before. I don’t think I changed my account to the yahoo account because there is nothing on my email since yesterday. Please help me with this issue.

Every time I go to activate my “free” peacock subscription it says “ Your Xfinity account is already linked to another Peacock account.” I have exhausted every avenue trying to resolve this with NO progress. I have chatted with agents on both xfinity and peacock online. I have called agents on the p

My experience with Xfinity has been one of the worst I've ever had with a company. When I traded in my phone, I was promised a $1,000 trade-in credit toward my new device. Instead, I ended up paying the full price of the phone because Xfinity failed to process the trade-in correctly. For an entire y

Amazing to see how many people have been SCAMMED by Xfinity for the "FREE SMART WATCH". I have wasted 3 days on the phone with them. EACH time I must explain the problem EACH time the "rep" says the same thing! We Bought 2 iPhones in February, and the promotion was a "free smart watch" only pay $10/