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I feel Xfinity is scamming me
I feel I’m being scammed I made two payments in July and there saying I’m behind on my payment
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Xfinity Stream Website
Scam
So basically I would like to elaborate it for you, As I see that you pay $115/month for Internet and generally if we add iPad on account then it costs $40 additionalHowever for you we have a discount code of $40 on your Internet account. So if we add an iPad for you it will cost $40/month but your I
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Customer Service
scam
I've been scammed by a "3rd party billing" Checked with xfinity to see if they deal with 3rd arty payers and they told me they did and the company TALKPOINT MEDIA was a legit company they work with. After the payments from Talkpoint were returned, Xfinity tells me nope we don't work with 3rd parties
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Customer Service
Scammed by xfinity
I just found out that Xfinity Engages in Deceptive Practices the hard way. They offered me a unbelievable price on Internet, Landline, and Two unlimited mobile lines for a $122 per month. It was a straight up bait and switch scam. I guess I'm going to file a complaint with the FCC and The State AG.
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Customer Service
Email Scams
Who should I report fraudulent/scam emails received with the Xfinity branding on them? For the past several months I have received spam emails requesting money to prevent a downgrade of services. Below is the content of an example of the scam email: From: XFlNITY SERVICE <[Edited:
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Scammed out my hard earned money
2 weeks ago I asked how can I get my bill to go down because $290 is outrageous. They told me to add a mobile plan and it will. Now my bill is even higher. Please don't believe anything they offer, got scammed into a $98 increase.
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Billing
Scam call?
I have a technician coming out this afternoon, and about an hour ago, I received a call from [Edited: "Personal Information"]. I missed the call, but the voicemail said that it was someone calling from the “Xfinity Advanced Technical Support Team” about my scheduled appointment. Since I
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Customer Service
Support Call Center - Scam
I needed support for my account, which AI could not fix.So I was transferred to a agent.Agent answers the call.... and the people in the background yelling so loud in another language, she could not hear me speaking.It sounded like a "Scam Call Center", I was calling about why I was randomly billed?
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Billing
Scam Warning! [Edited]
I have only ONCE gotten a legit phone call solicitation from Xfinity, asking me to switch to their mobile service. I accused the guy of being a scammer and he laughed at me, but he had all my email names, addresses, phones, how many devices were currently online, it was scary until I confirmed that
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Xfinity is a scam
Xfinity is a scam. They bait and switch packages. My TV package was supposed to have all sports channels. I am being charged an additional $20 per month for Root sports now, so I can watch Mariners away games. The only other service I have is internet. I pay for 300 mbps service and h
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Customer Service
Scam
Xfinity called me saying I would save money by switching to their new plan. Ever since I’ve paid an extra 50-80 dollars per month. I was scammed and have become so stressed I can’t afford this! And for what?! I haven’t wanted or streamed anymore than I did before.
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Billing
Accepted Solution
Closed
Scam on xfinity chat?
Quick question -- I was trying to use the xfinity live chat to solve an issue with account activation, and rather than solving my problem, the representative attempted to run what appeared to be a social security scam on me. Can anything be done about this? Thanks.
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Customer Service
Be Aware of the Billing Scam
Few years back to reduce the cost of the mobile bill from $15 to $10 I came from tmobile to Xfinility , the catch his data part they say till 1 GB is 10$ now that also increase to $20 but they will not stop after 1 GB usage and that is in your control they say , how with the new phone updates and do
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Plan
Scam
You should be able to call Xfinity to speak to a real person or send and email to a real person. Especially because this is a serious scam email that at first glance really looks like it's from Xfinity. Not all images copied here. Anyway, I received a very clever but suspicious email that looked EXA
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Customer Service
Scam
These people are pretending to be Xfinity what I am confused about how did they get my personal info from Xfinity in regards to the amount I am paying to my address…Also; they sent me a code…Now I was thinking it was a deal so I paid…But come to find out it all was a scam… I had to contact my bank a
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Customer Service
Scam Emails
This is the second time this month I got this scam email from Comcast. It was sent to my yahoo address, not my comcast address. From: Xfinity Services [Edited: "Invalid Link"] To: Sent: Tuesday, June 18, 2024 at 03:11:39 PM EDT Subject: Your bill suspension
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SPAM
Dearest Fellow Xfinity Subscribers, I am officially letting you know that after months of trying all the options xfinity gives to stop spam they do not work. Apparently it's a nationwide problem. I have personally followed all the steps to send emails to spam, made sure spam filter was on and set fi
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I got scammed by an agent
I got scammed by an agent she promised me a free Apple Watch and after a long discussion she convinced me to get it. I tried to return it and they told me it’s too late then they told we can make an exception and then they told me I can ship it through fedex I go to fedex and they won’t take it. Ple
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Plan
Scam call?
A guy called me saying he's from Xfinity and wants to talk about their mobile plan. He asked me to share the code he sent me through Xfinity text alert and then asked me to provide the IMEI number on my phone to check compatibility. Does it sound like a scam? I shared the code and told him the IMEI
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Customer Service
Text scam?
I receive notification every month. I did not sign up for a $5 auto payment. Can you confirm that this is a text scam? “Your automatic payment of $5.00 to Xfinity has processed - thank you. Review bill details here: [Edited: "Personal Information"]TxtHelpOrStopMsg&DataRatesMayApply”
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Customer Service