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Help identifying scam call
Got a call from this number asking saying they were comcast Xfinity. +1 (971) 347-0377 need some verification
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Customer Service
Possibly scam email
I received a email message that stated my account was going to be suspended because I had not paid my bill, which has been paid. I don’t know how to send it to you for you to deal with it
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Billing
Technician/Customer Service [Title Edited: "Personal Information"]
I’m so frustrated with Xfinity. I moved less than a month ago to my new apt. A representative told me that my past due balance for my old apartment was charged off, and that I could pay it off whenever I could and that it would not affect my new services at my new apartment. So I decided to get new
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Billing
Home phone harassment by a scammer
In the last two weeks I have received 35 phone calls from LC D FLMBEAU WI. I have blocked each time I receive a call because they come from different phone numbers. Short of canceling my home phone with Comcast, what can be done about this?
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Home Phone Service & Equipment
Installation
I referred a new customer and am unable to confirm the appointment. Reaching out and replying to an old direct message yielded this: Hello and thanks for reaching out to us on the Xfinity forums! Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Commu
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Your Home Network
Scammed and without cell service
Am still waiting for my witless service to be sorted to ATT and agents from Egypt are claiming that there is a nation wide port delay affecting many! ATT says yeah right it should be very straightforward and simple to port my husbands work phone to ATT as they claimed there would be no issues when I
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Customer Service
worse company ever
this has been the worst experience ever. i will never go with xfinity or recommend them to anybody else due to the scams they do and want to overcharge you. how are they charging for a transfer fee for an apartment i never lived in . [Edited: "Inflammatory"]. ONCE AGAIN THE WORST SERVICE EVER!
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Customer Service
SCAM
Today, I received such a terrible experience with Xfinity - that I'm attempting to write a letter to have this matter addressed. I opened an xfinity account one month ago. At the time of opening, I made it very clear that I would be changing addresses in one month - and asked for advice if I should
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Customer Service
XFINITY IS A SCAM
This is my third attempt to try and cancel my internet service. I went to the Xfinity store on Memorial Day on May, 2026 at 2174 Henderson Mill Rd Ste 12D, Atlanta, GA 30345 to return my modem and request the cancellation of my internet service. Week later I’m receiving a statement for July, 2026. A
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Customer Service
Xfinity is a scam
This is my third attempt to try and cancel my internet service. I went to the Xfinity store on Memorial Day on May, 2026 at 2174 Henderson Mill Rd Ste 12D, Atlanta, GA 30345 to return my modem and request the cancellation of my internet service. Week later I’m receiving a statement for July, 2026. A
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Customer Service
all the steps. for months. Stop acting like this isn’t a known issue with the app since the ads were added. It is a scam to get us to pay for ad-free service.
Disney+ keeps freezing on commercials
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
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We have all chatted personally in dm. I have spoken to no less than 5 agents. My app still freezes every time. It is time for compensation. Remove the commercials as they are what causes the disruption. It seems we are being scammed into being forced
Disney+ keeps freezing on commercials
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
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Free watch is a scam - deceptive business practices
Like many other Xfinity customers, I was offered a “free” smart watch for being a platinum member. After ordering the watch, I received a charge on my bill for the watch as it had been added to my account on a payment plan. I called customer support, and they told me that there must have been an iss
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Customer Service
Closed
Questionable email
Is this legit or a scam? MyXfinity® We're contacting you once more in regards to the changes we made to our Privacy Policy, Security Policy, and Terms of Service last month. As part of these changes, existing versions of the email service will be disconnected on July 6th, 2026. To keep your email ru
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Customer Service
great so they can pay me to get a new phone then? or is that the scam make a new version of android that is only runs on a phone with a npu for ai nonsense.
Xfinity app
Today Google play let me know that my phone is no longer compatible to use with the app. My phone is only a few years old, I don't understand. I use the app to control my Wi-Fi amongst the house.
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My Bill is listed as half of what I am being charged every month
My bill doubled when my teaser rate expired, I went to cancel my service to use AT&T fibre as I could get better speeds at the same price. I was offered a deal to keep my original rate and took it for ease of contiuity and now even though the website says I owe $55 a month I am being charged $118. J
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Billing
... I must agree and reregister or my email will be disconnected by July 10 ... Can't say for sure without knowing more, but "Update" emails that have any sort of "do this or lose your access" demand are almost always scams, especially when they onl
customer service
I am receiving email that states my service will be automatically upgraded and I must agree and reregister or my email will be disconnected by July 10 Maria [Edited: "Personal Information"] [Edited: "Personal Information"]
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user_682881 We understand how frustrating that would be. Receiving 35 calls in two weeks is excessive, especially when the number changes each time and blocking one number does not stop the next one. Since you have Xfinity Voice, you can use t
XfinityAirelle
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Home phone harassment by a scammer
In the last two weeks I have received 35 phone calls from LC D FLMBEAU WI. I have blocked each time I receive a call because they come from different phone numbers. Short of canceling my home phone with Comcast, what can be done about this?
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