My apartment changed our lease and have their own WIFI for residents to use, so I had to cancel my Xfinity service. I called Xfinity back in March to cancel my service before it goes to the next service pay period and the gentleman on the phone was able to assist me and assured me that there wouldn'

I have been a customer for 9 years and got scammed by an agent telling me I got a free Apple Watch. Of course, there was no mention of a fee or 3 years contract. What a scam. i called customer service within an hour of agreeing to the watch and told them I don’t want it and to cancel everything and

I just got this notice today, May 23rd! Is this a scam? I have made no changes to my account. I watched Paramount Plus last night, as usual. Xfinity Your subscription has been canceled Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been cancel

Xfinity/Comcast customer service reps and managers will Not allow customers who are paying for additional services like "regional sport TV fees ....+25.50" as stated on my bill. According to the message on the NFL channels which are a part of the regional sports tv package no longer have a contract

I have spent hours on the phone- I was scammed by a Comcast agent who promised me that the new plan he initiated would definitely include ALL of my previous channels- I repeated this at least 3 x and every time he assured me I would have all the channels and services I had previously. He did a Bait

IU feel bad for the customer service employees because they are stuck in the cross fire of this scam company. I liked this company before, they seemed honest wanting to give deals and looked like they would care for customers. Once my promotion ended I received no communications besides an email in

Is this a real number and are you calling customers to update their box? They ask you to shut off box via remote. I hung up this king it's a scam. Here's the number they gave...[Edited: Possible malicious number"] [Title edited: "Possible malicious number"]

Do not believe the xfinity/xfinity now affordability lie. They have hidden fees, refuse to return brand new, unused camera equipment, and charging for it when again, it was never used. Our family chose xfinity now, believing that it would be more affordable, however, in reality it is the opposite. A

Ya i keep getting the old, new terms of service and u using an older version. I knew they scams but its funny how they pop up again sayn my enail i wouldnt be able to accees after so and so date … lol. Here i am still active. Its always never the same person sending it from “” comcast” ”.. So dont f

I have been a loyal Xfinity customer for 24 years. I supported Xfinity when our community in Florida contracted them to provide cable service for the entire community and even convinced other residents to sign up for Xfinity mobile. So I am still in shock that I was 100% scammed when I walked into m