I am writing to report an active fraud situation involving individuals impersonating Xfinity/Comcast and to request immediate investigation and clarification. On April 28, 2026, I received a phone call from a number that appeared to be associated with Xfinity. I was also sent a verification code to

I made a post a few weeks ago about making 3 payments (2 through cashapp, 1 though paypal) to now mobile because they claimed they weren’t receiving the payments. I ended up contacting them after being told i’d be contacted and never was. I was able to make a 4th payment through paypal which went th

new to Xfinity new something was off I confirmed for 15+ times that my bill will be $41 in person store and online 3 times I made sure to screenshot to show proof talked to Tejas on April 28th and Sagar on April 29th confirming many many many times my bill will be $41. Then I contacted support again

On 4/22 I spoke with Willie to change my plan to something cheaper. There were several advertised plans that I was unable to successfully complete through the app. Willie went over the options that he had available to him and I agreed to a plan that was slightly less speed than what I had But it was

[Edited: "Non-Comcast Phone Number"] Offering me WiFi and cellphone bundle but wouldn't take no as an answer, didn't verify my account or my name. Scam call?

do i need to update my email now or elase i will lose all content? probably a scam?

I went into a store location to setup a mobile line and during the setup the rep noted i was a platinum client and offered me a “free Apple Watch” I told him I didnt really use my current one but he said well its free why not take it, so i didnt stating id gift it if that was okay. He says no catch

For over a year now Xfinity has claimed I have free access to Peacock Premium which they now state has been extended through the end of July. How come every time we try to use it they force us to try and choose a plan and sign up, if we don't then we can't get access. Do we have free access or is th

I wanted to see if anyone else has experienced a similar issue or has advice on how to resolve it. I switched my service from Verizon to Xfinity at the time there was a promotion offering a $50 prepaid card within 90 days of activation. That was in December 2025. It has now been over five months, an

What does the Yahoo migration message look like? I received an e-mail that has an imbedded link to [Edited: "Possible malicious link"] which looks suspicious to me. Could someone confirm that this is not a valid message? Thank you

Worst company ever. I feel like I’ve been scammed. When I signed up for essential internet I was told that my bill would be 14.95 each month. I also told the customer service representative that I would pick up my equipment at the store. Still I was mailed equipment and was charged. When I returned

I received an email earlier this week entitled "Introducing a better Comcast.net email experience with Yahoo Mail" highlighting all the benefits of moving to Yahoo Mail. However, after I migrated my @comcast.net email account to Yahoo Mail, I find out that auto-forwarding emails is only available vi

This morning, i got a call from (888)266-2278. They were asking if I am moving to a new place as they see a new customer starting a new xfinity internet service at my current address. This was correct so I told them I am also moving and would like to move the xfinity internet service to my new addre