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Scam
If you wanna pay for a wifi service that doesn’t work 50% of the time then Xfinity is for you. Also would recommend if you love horrible ai customer service that helps you with nothing at all. Easily the worst internet service provider I’ve ever dealt with and potentially the worst company in Americ
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Customer Service
My original email is up above... 2/6/26 I still have not been helped! This is an impossible and unethical company. I finally was able to get in touch with a disputes representative after MANY attempts trying to even get through to that depart
"free Apple" Watches scam
I purchased a new phone in October of 2024. I was offered 2 "free" Apple Watches. I told the salesman that I did not want them if there was any cost involved. He told me that there would not be. I believed him and took the watches. (He was also a new employee). We do auto pay and have not checked mo
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You guys have a team of people that I believe don’t even know they work for xfinity
I got a iPhone 17pro max about 6 months back and was trading in my 13 pro max I beaver received a label then I go to the store and they say it can’t be dropped off and to be honest I have my own life to live I can do your jobs for you from there my bill sky rocketed 259 dollars a month for 2 phones
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Devices
Fraud? Scam? Misinformation? Lies? You tell me...
Listed below is a detailed summary of events that took place a month ago. I am here for a few reasons. 1. To further expose (much to no ones surprise) Comcast's awful business practices, and customer service. 2. To speak with someone directly about current billing. 3. To inform others of something t
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Customer Service
Hello @user_4s3cjb, thank you for taking the time to leave a post. I completely understand why receiving a voicemail like that would raise concerns; your caution is absolutely valid. At this time, we weren’t able to find any verified informati
Is this a real Comcast phone number?
[Edited: "Invalid Phone Number"] Received voicemail claiming to be from Comcast customer experience team, and asked that I call back the number above. Worry that it might be a scam. please advise. Thanks
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Is this a real Comcast phone number?
[Edited: "Invalid Phone Number"] Received voicemail claiming to be from Comcast customer experience team, and asked that I call back the number above. Worry that it might be a scam. please advise. Thanks
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Customer Service
@XfinityAngie Oh boy, "YahooIncompatibleMessages" ??? So Yahoo is going to censor my email the same way Xfinity does? This is horrible. So unAmerican. Why do they feel the need to curtail our freedom of speech? In my case, I am usually reporting sc
Why is nothing working in the accounts pages?
I am trying to find out where to go to turn on email for my other accounts. But nothing is working! All the pages are blank or do not exist. WHAT IS GOING ON?
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Xfinity Scam
I am following up on ticket [Edited: "Personal Information"]. I have not yet received my compensation for what Xfinity's lack of accountability. Xfinity was aware of a scam and did not warn or notify customers in any form. I was taken for $960.00 and want to be compensated for that scam as Xfinity k
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Billing
Xfinity are the worst scammers. I was supposedly given some $5 piece of plastic during the pandemic when social distancing was in full effect. I have no recollection of this whatsoever and am still waiting for Xfinity to produce some evidence
charged for flex box I was told did not need to be returned 2025
I have been told that I am going to be charged for a flex TV box if I don't return it. I used my own modem and router. I did not want the Flex TV box. I was told it was free. I don't remember agreeing to return the Flex TV box that was given to me for free. Please help!
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Wow! Customer Service TRICKERY.
My day with Xfinity just keeps getting worse. I posted early today about my experience with 5 people on chat and 3 or 4 people on the phone. I was on my way out the door and it was someone from Xfinity asking my about my earlier experience with the last person I talked to, because they gave their na
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Customer Service
Xfinity iPad mobile scam
Xfinity is being the ridiculous with how they treat their customers. I was trying to get a deal on WiFi being cheaper. So they offer a cheaper with a free iPad . Which it sounded great at first. Then I started reading more reviews on the deal, and looked at my account. It showed I’d be getting charg
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Customer Service
Apple Watch scammed
Fell for your scam with the “free Apple Watch”. Upgraded a device on my mobile plan over the phone today, and at the end the rep pressured me into claiming a “free Apple Watch” for my 2 lines. I told him I don’t want to pay any monthly fee, what’s the catch? He says no catch they’re completely free,
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Devices
Serious Paywall issue
I getting charged way more than I agreed on i payed 3 times the bill in jan , now im getting charged twice, i will just throw the equipment, and this issue has been there since 2 months, and ive chatted with 45+ customers service agent, no one helped and this is such a scammmmmmmmmmmmmmmm ill throw
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Customer Service
@user_4aktrl Why can't I get into my email account with my password. How do I know it's not a scam!!!!! How are you trying to access your email? using webmail or a third party email app? Are you getting any errors and if so what
My email
Why can't I get into my email account with my password. How do I know it's not a scam!!!!!
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This link never worked , how about you guys reach out and give concrete solutions to the customers you guys have scammed and return us the promised buyouts!
False advertising from Xfinity Mobile buyout program
I switched from Verizon to Xfinity Mobile a few months ago and it has been one of the worst experiences of my life! At the store #102 the sales rep had said that once I payout my contract with then Verizon that I would be getting a 500 dollar reimbursement. After applying for the buyout program and
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Another outage by Comcast [Edited]
Yet another outage that has lasted for hours. Can’t talk to a real human and there is no information when service will be restored. Service map is always blank. A complete scam by Comcast. There is no tricks or technicians in my area either. This is a complete scam by comcast. Just turn my service b
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Customer Service
My email
Why can't I get into my email account with my password. How do I know it's not a scam!!!!!
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Cancel service
I have had two call back where the operator has said they would send an email confirming my cancellation I have not revived any emails nor anything saying my service has been canceled. You lot are scammers and I will be telling everyone I can to never use xfinity or any comcast product. I don't even
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Customer Service
XFINITY foreign contractor customer service scam
Greetings, I'm not sure who needs to know this, but... within 20 mins of agreeing to a new plan (via phone) after my 2-year contract expired, I received a direct call from "XFINITY". This person claimed to be the supervisor for the customer service person I had just worked with. He said if I answere
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Customer Service

... Since 3AM today my INBOX has received 3000+ SPAMs ... Proceed with caution! When scammers manage to hack into an online account, they sometimes "mailbomb" the account's recovery email addresses in the hope that the victim will be overwhelmed by
BruceW
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2 days ago
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Email Spam Problems
Nearly every day I receive spam/scam/phishing emails which tell me that my automatic subscription/renewal to some service is complete (usually for hundreds of dollars), and if I didn't authorize this transaction to call some support phone number. I usually attempt to forward these scams to some appr
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