Xfinity continues to add upgraded charges to my account without my consent. I go chat with customer service about it and they say they can lower my bill and send me a link to resign a new contract, which I do, but then my billing account shoes I agreed to pay for over $30 more than I agreed to. I co

I have received an email that I believe is a scam/fraudulent and not really from Comcast. Do you have an email address so that I can send this email to you?

For the last month I had set up payment arrangements with what I thought was Xfinity only to have no payments applied to my account. However charges were made on my bank account within 24 hours of me making the arrangement with your company. Never has my bill been this high since joining Xfinity 3 y

Purchased two iPhone 17 and traded in two 15 during a promotion in Sept. I was due to be credited 1100 per phone. I have not received the credits and feel I was scammed. Customer service [Edited: "Inflammatory"] with Xfinity.

I received a call from official Xfinity phone number. The caller claimed he is from Xfinity technical department and said my home IP address has been hacked. He use netstat command to prove my IP address has been hacked and asked me to download Anydesk from Xfinity Web site to remotely control my la

This is a scam!!! Who am I even paying , this is not the Comcast I had all these years. Why is every call expedited to phillipinea or India and can't understand anyone . They overcharge , mess up acct worse than ever whenever u speak to them and noonw speaks any English ! I'm done with this bogus co

I tried to put pin on my SIM card last Friday in order to protect it as I was receiving scam text messages. I entered the pin incorrectly three times which locked me out of my phone. I went to a Comcast store and they were able to get me a PUK code, however the prompt would never come up on my phone

A few months ago I was convinced to switch to Xfinity Mobile. I was told that because my phone was old it could not be ported over but they would give me a free phone. It seemed like a good deal. Problem was that I was charged for the "free" phone. I called and was told it was a mistake, and I would

I joined xfinity about a year ago and traded in an iPhone 16 and a iPhone 15 pro max. About 3 months in they started saying they never received the iPhones and after many tickets they said they did receive them but they were damaged (they were not sent damaged) then they said it was normal and now t

Considering filing with Small Claims Court On December 1, 2025, I was charged for canceling a Free Mobile line. I spent 2 hours (chat and Phone) trying to resolve this charge. Xfinity said the line was free as long as I had internet service. When I canceled the I was charged a prorated fee for the s

Hi, I recently transferred my plan from Verizon over to Xfinity because of their promotion that they offered me while I was on a call about getting a better rate for my internet service. Long story short, I got talked into switching over to Xfinity. I was promised they would pay off the rest of the