Just like many others I was offered a “free” iPad in order to lower my Wi-Fi bill and then hit with the hidden 3 year payoff contract only after the return window closed. Now they are refusing to take it back and giving me the run around. I’ve literally spent HOURS on the phone with them LYING to me

Hello, I have a issue with slow wifi speeds on a xb8 modem that was recently upgraded from a xb7. I have separated out 2.4ghz, 5ghz and 6ghz bands. I have windows 10 showing download speeds at 300mbps on wifi 5ghz. I have tried 2.4ghz with a speed of 30mbps. My pc has a usb 3.0 wifi 6e adapter (netg

Old mobile phone trade in was said to have arrived damaged with no proof. I used a prepaid label. USPS have no records of my old phone being delivered or received. Upon calling xfinity again, I was told it's still in transit. Online it states it's still processing. Seems that integrity is decreasing

I called in originally looking to lower my Home internet bil, but somehow got the Xfinity mobile phone team. It was explained that since home and wireless is a bundle, they have a promo to keep my $30 a month wireless bill the same, but new promo includes a free ipad! I was hesitant and said no. But

I got one of the scam e-mail and clicked on the link (7 or 8 months ago). It took me to what I thought was the true login screen for Xfinity. I logged in and it took me to the comcast e-mail page. But now, scammers can read my e-mail. I have changed my password twice at the xfinity home page. I have

I don't have a question, Xfinity! I have a comment from a very [Edited: "Language"] off, exhausted long-term customer of your scammish [Edited: "Language"]. My internet account has the same [Edited: "Language"] card connected. Bill was paid on time, no problem. Then why in the [Edited: "Language"] i

Do xfinity pay off the devise payments in Verizon ? I have gone through their forums and I see a lot of people complaining about they got scammed by xfinity not paying. I wonder anyone got paid for the phone. I wanted to see if this really work or not. If not going to work, I am going to stick with

I switched my mobile service from Verizon to you guys back in May and I was told that the remaining balance on my phones with Verizon would get paid off. Now, a month and a half later I am being charged by Verizon for the phones as they have not been paid off. I have called customer service and they

Quit promising people things that aren't true, "offering" things that weren't asked for, and charging more for less. We were having a technical issue with our TV box for several days. I usually put off calling or chatting because every interaction takes at least an hour (check the transcripts, check

I received this email and I’m wondering if it’s a scam. Can you tell me? MyXfinity® We informed you last week of significant changes to our Privacy Policy, Security Policy, and Terms of Service. Older Comcast/Xfinity Mail platform versions will be retired on July 16, 2026, as part of these changes.

I got a call on my home phone which is to be ported to XFinity tomorrow. I'm asked to call [Edited: "Unverified Phone Number"]. Is that legit? I can't find that number on your website. I'm thinking this is a scammer, but I don't want to delay the install. Please help,