I am a victim of a scheme that is well-documented online. After my iPhone was delivered, I was contacted on the same day by someone representing themselves as being with Xfinity and was told I received the wrong phone and that I needed to leave it on the porch to be picked up. They knew every detail

Got call from this number saying I was going to lose my 50 percent discount I'm on disability have special prices [Title Edited: "Possible malicious number"]

I am currently trying to get internet at my house and i have had a couple scam calls and I'm very unsure if the person i have been in contact with is actually from Xfinity/Comcast is there a way to check to see if the info given is indeed a worker from Comcast?

I returned an iPad at Xfinity in brand new condition. It was used for two weeks but wiped clean and perfectly pristine condition. I received it back saying it was badly damaged and they charged me $580. Xfinity has no record of it. The agents said it shouldn't have happened online and in-store they

I am dealing with what looks like has been a pretty major issue for people. An agent told me that I would be getting an iPad free of charge, and of course, that was false and I’ve been getting charged monthly payments for it.

I am so utterly pissed. A couple of weeks ago I contacted Comcast through the Xfinity app and I had the customer service rep. Say oh I have a great deal for you. I can lower your monthly payment. I said no you can’t because my payment is this much and it’s lower than what you’re trying to quote me m

Hi everyone, I am writing to get some help from the Digital Care team regarding a terrible experience I just had with customer support, as well as an ongoing security issue with my account. I am regularly targeted by scammers spoofing Xfinity's name. Just tonight, I received a highly inappropriate s

I feel like I’m being scammed. I have contacted Xfinity mobile about 6 times. I had the option to get my son an iPhone with a trade-in or no trade-in when I receive the phone I called Xfinity mobile and they said I did not have to do the trade-in. It’s fine and that my price will be adjusted and put

Got a call from [Edited: “Possible Scam Phone Number”] saying I needed to call about a 50% discount that is expiring. Is that a real number?

I signed up for the 5 year plan at $50 a month. Every customer service agent and technician I spoke to in the last year confirmed it was a 5 year plan. Suddenly, I am not being charged $30 more a month for the same plan. When I called to ask why they saif I only signed up for the 1 year plan. I argu

Phone number [Edited: “Unverified Phone Number”] called me saying I could get a 50% off discount on my bill, I don’t think it’s a real Xfinity agent