We ordered a new iphone with a NEW line and number that we were porting in and when the box arrived, there was NO PHONE IN THE BOX! I called customer service, they said they'd open a case and I'd get an email to send in photos, but that never arrived. I got asked to send the box back for a "refund"

I recently transferred my plan from Verizon November 6th 2025 on my mothers birthday over to Xfinity because of their promotion they offered me Internet service Peacock / brand new phone. Long story short, I got talked into switching over to Xfinity by the rep at (1902 Southgate rd Colorado Springs

I was scammed by a person claiming to be an Xfinity rep. I need to block the IMEI number on an iphone so that I can make sure no one is using it. Also, I need to get a new phone. I have tried to speak with someone several times and I am just waiting on hold.

​I am writing this post as a final attempt to seek a resolution before escalating this matter to the Better Business Bureau and the FCC. I am beyond frustrated; I feel systematically misled by Xfinity’s sales tactics. ​The Background: Last year, when my promotional rate expired, I spoke with a repre

I want to leave another comment. They damaged my sheetrock and I’ve been waiting 14 days for them to come fix it. I’m exhausted from calling and requesting repairs — I’ve made up to 15 calls. They make promises, and nothing is ever done. Stay away from this company — they are shameless, scammers, an

On August 2nd we switched 4 lines from AT&T. We did this because the offer was we were to receive $500 per line to pay off remaking phone bslance. All we had to do was upload our last ATT bill and follow the instructions. We submitted that info on August 7th but never recieved our incentive number w

Its kinda weird with the assumptions and presumably aliases. What if you have young children who don't have a phone and you want to make them their own email account? What if I want to use one for personal and another for a certain group I belong to? There are various reasons. We are getting million

Xfinity customer service provided false advertising. I locked in with 5 years price guarantee at $65 monthly. Then, I call back for Apple Watch. Somehow I got into a wrong department that is internet department. The guy advertised me for another internet plan at $55 monthly. He told me everything is

Xfinity has the worst customer service and service possible. They make sure to tack on little fees that you pay for every single month so then when you do cancel even two years later, you owe them 100+ dollars due to installment fees that you were paying every single month that you didn’t even know.

I heard that Xfinity is transitioning to Yahoo for email, but haven't gotten any email for this. I've gotten scammers who say they're from Xfinity, but there's no way to verify anything. How can I verify that the email is TRULY from Xfinity????

I was offered a one year free unlimited phone line when signing up for xfinity service. I then started to get charged monthly and have spent hours on the phone trying to get a credit back for the charges. A ticket was opened and I was told it would take 60days to get refunded. I called back 60 days