this has been the worst experience ever. i will never go with xfinity or recommend them to anybody else due to the scams they do and want to overcharge you. how are they charging for a transfer fee for an apartment i never lived in . [Edited: "Inflammatory"]. ONCE AGAIN THE WORST SERVICE EVER!

Today, I received such a terrible experience with Xfinity - that I'm attempting to write a letter to have this matter addressed. I opened an xfinity account one month ago. At the time of opening, I made it very clear that I would be changing addresses in one month - and asked for advice if I should

This is my third attempt to try and cancel my internet service. I went to the Xfinity store on Memorial Day on May, 2026 at 2174 Henderson Mill Rd Ste 12D, Atlanta, GA 30345 to return my modem and request the cancellation of my internet service. Week later I’m receiving a statement for July, 2026. A

This is my third attempt to try and cancel my internet service. I went to the Xfinity store on Memorial Day on May, 2026 at 2174 Henderson Mill Rd Ste 12D, Atlanta, GA 30345 to return my modem and request the cancellation of my internet service. Week later I’m receiving a statement for July, 2026. A

Like many other Xfinity customers, I was offered a “free” smart watch for being a platinum member. After ordering the watch, I received a charge on my bill for the watch as it had been added to my account on a payment plan. I called customer support, and they told me that there must have been an iss

Is this legit or a scam? MyXfinity® We're contacting you once more in regards to the changes we made to our Privacy Policy, Security Policy, and Terms of Service last month. As part of these changes, existing versions of the email service will be disconnected on July 6th, 2026. To keep your email ru

My bill doubled when my teaser rate expired, I went to cancel my service to use AT&T fibre as I could get better speeds at the same price. I was offered a deal to keep my original rate and took it for ease of contiuity and now even though the website says I owe $55 a month I am being charged $118. J

I am writing on here to express my disappointment with xfinity. I pay over 300.00 dollars a month for service. So when i recieved an offer to upgrade my cable box for no additional cost, i agreed. I agreed only hecause i was able to replace/upgrade my modem/router with new gateway 6 mos ago and ever

Xfinity is a huge scam when it comes to device credits. I won't give them credit that their service is very good, however, customer service is such liars. They keep telling me that they are going to add me for mobile monthly credits. They keep doing this. I've been with them for November, and they s

Xfinity is an absolute scam. They keep telling me they're going to add credits to my monthly bill every time I speak to them. They say that I need to wait two months. They've been doing this for a few months. I went into the store a few times. They told me I'm getting very close to cutting off my se

I recently removed a service Xfinity had added and charged me for without consent, using the online chat support. During the chat with an agent (and after the agent claimed to have cancelled the unrequested service), the agent offered a separate "one time deal" and pushed me to provide SSN and DOB v

I’m here because Xfinity has repeatedly charged me for a Netflix subscription I never authorized, and every support interaction has resulted in false assurances. April 15: Paid total of over $80 after being told the issue was resolved. Confirmation # [Edited: "Personal Information"]. Charged again a