the issue is on 12/16 i signed up for a new plan and 2 days after the price changed so from $215.98 that i was supposed to be paying it went to $236 or so. i called customer service and they said that it went up because the entire package price went up. i was told that my internet price was $75 and

How do I delete my landline? Too, too too many scam calls. The phone rings all the time. I am blocking calls coming in; to date there are 389 blocked phone numbers. This is sick!!

I can’t even fathom how frustrated I am with their incompetency and this is the second time that the situation has happened to me but no one can resolve the issue THEY caused. For wanting to snatch a good deal, I’ll call and check online for their interest price every time when the contract was almo

I'm writing to lodge a complaint about my experience dealing with Xfinity today. I received a scam email that appeared to be to the email I had registered with Xfinity from alerting me to a password change that I did not request. Naturally I was concerned and quickly changed the account details and

I switched from my previous internet provider and cell phone carrier in 2025, i also got a home phone installed and referred my sister to get the same. Multiple lines, and gig speed internet and a kickback was promoted and promised that i would receive a $500 mastercard gift card and also a referral

I am a first time Xfinity used and when I joined there was a promotional offer to receive $200 gift card from amazon or Uber Eats. I never received the email to get this gift card. I kept on being told that I had to wait and wait to get it, and still never got it! I called Xfinity told them about th

Recently my computer was taken over by a scammer that got access to my checking account and almost moved $8000.00 out of my account. I suspected a scam and called the bank regarding this illegal transaction and they stopped the transfer. The scammer called me on my cell phone threating me about his

I ordered two phones one google pixel and 17 pro max deep blue. The phones was supposed to be delivered on 01/31/26 by FedEx signature required the driver dropped the box off with only the google pixel in it and no signature at all. The tracking info still says on FedEx vehicle for delivery. I calle

I was told xfinity would pay off my remaining balance(phone) in order for me to switch to them from Verizon. I specifically asked the rep if they were going to pay it off because I could not afford it at the moment they said yes they would take care of it and now I'm stuck with it. They raise my Int

I signed up for Xfinity services last march. When I signed up they had a BYOD promotion where they would pay you up to 500$ per line to switch to Xfinity mobile. I paid about 700$ to pay the rest of my 2 phones off thinking I would be receiving my promotion and to this day haven’t recieved anything.

In October I went into an Xfinity location to sign up for internet. I told the employee I just wanted the internet deal for $65/month (as listed on the website). I was told that “if I wanted to I could try out Xfinity mobile. It’s free for me to try out.” I told him kindly thank you, I’ll think abou