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user_682881 We understand how frustrating that would be. Receiving 35 calls in two weeks is excessive, especially when the number changes each time and blocking one number does not stop the next one.   Since you have Xfinity Voice, you can use t

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Home phone harassment by a scammer

In the last two weeks I have received 35 phone calls from LC D FLMBEAU WI. I have blocked each time I receive a call because they come from different phone numbers. Short of canceling my home phone with Comcast, what can be done about this?

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Help identifying scam call

Got a call from this number asking saying they were comcast Xfinity. +1 (971) 347-0377 need some verification

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Possibly scam email

I received a email message that stated my account was going to be suspended because I had not paid my bill, which has been paid. I don’t know how to send it to you for you to deal with it

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Technician/Customer Service [Title Edited: "Personal Information"]

I’m so frustrated with Xfinity. I moved less than a month ago to my new apt. A representative told me that my past due balance for my old apartment was charged off, and that I could pay it off whenever I could and that it would not affect my new services at my new apartment. So I decided to get new

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Home phone harassment by a scammer

In the last two weeks I have received 35 phone calls from LC D FLMBEAU WI. I have blocked each time I receive a call because they come from different phone numbers. Short of canceling my home phone with Comcast, what can be done about this?

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15

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Installation

I referred a new customer and am unable to confirm the appointment. Reaching out and replying to an old direct message yielded this: Hello and thanks for reaching out to us on the Xfinity forums! Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Commu

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Scammed and without cell service

Am still waiting for my witless service to be sorted to ATT and agents from Egypt are claiming that there is a nation wide port delay affecting many! ATT says yeah right it should be very straightforward and simple to port my husbands work phone to ATT as they claimed there would be no issues when I

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worse company ever

this has been the worst experience ever. i will never go with xfinity or recommend them to anybody else due to the scams they do and want to overcharge you. how are they charging for a transfer fee for an apartment i never lived in . [Edited: "Inflammatory"]. ONCE AGAIN THE WORST SERVICE EVER!

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SCAM

Today, I received such a terrible experience with Xfinity - that I'm attempting to write a letter to have this matter addressed. I opened an xfinity account one month ago. At the time of opening, I made it very clear that I would be changing addresses in one month - and asked for advice if I should

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XFINITY IS A SCAM

This is my third attempt to try and cancel my internet service. I went to the Xfinity store on Memorial Day on May, 2026 at 2174 Henderson Mill Rd Ste 12D, Atlanta, GA 30345 to return my modem and request the cancellation of my internet service. Week later I’m receiving a statement for July, 2026. A

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Xfinity is a scam

This is my third attempt to try and cancel my internet service. I went to the Xfinity store on Memorial Day on May, 2026 at 2174 Henderson Mill Rd Ste 12D, Atlanta, GA 30345 to return my modem and request the cancellation of my internet service. Week later I’m receiving a statement for July, 2026. A

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all the steps. for months. Stop acting like this isn’t a known issue with the app since the ads were added. It is a scam to get us to pay for ad-free service.

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Disney+ keeps freezing on commercials

Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!

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Free watch is a scam - deceptive business practices

Like many other Xfinity customers, I was offered a “free” smart watch for being a platinum member. After ordering the watch, I received a charge on my bill for the watch as it had been added to my account on a payment plan. I called customer support, and they told me that there must have been an iss

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Yes but I confirmed it was a scam.

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Email changes

Are Xfinity emails changing on July 7. 2026?

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Closed

Questionable email

Is this legit or a scam? MyXfinity® We're contacting you once more in regards to the changes we made to our Privacy Policy, Security Policy, and Terms of Service last month. As part of these changes, existing versions of the email service will be disconnected on July 6th, 2026. To keep your email ru

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great so they can pay me to get a new phone then? or is that the scam make a new version of android that is only runs on a phone with a npu for ai nonsense.

 replied 

5 days ago

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Xfinity app

Today Google play let me know that my phone is no longer compatible to use with the app. My phone is only a few years old, I don't understand. I use the app to control my Wi-Fi amongst the house.

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My Bill is listed as half of what I am being charged every month

My bill doubled when my teaser rate expired, I went to cancel my service to use AT&T fibre as I could get better speeds at the same price. I was offered a deal to keep my original rate and took it for ease of contiuity and now even though the website says I owe $55 a month I am being charged $118. J

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... I must agree and reregister or my email will be disconnected by July 10 ... Can't say for sure without knowing more, but "Update" emails that have any sort of "do this or lose your access" demand are almost always scams, especially when they onl

 commented 

7 days ago

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customer service

I am receiving email that states my service will be automatically upgraded and I must agree and reregister or my email will be disconnected by July 10 Maria [Edited: "Personal Information"] [Edited: "Personal Information"]

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