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Virtural Prepaid Mastercard Military $180
I am unable to activate this card; the link errors off. Yet I can go onto the Xfinity site and can pull up the card sent on Feb this year along with a card sent previously that I could not activate. Is this a scam, is Xfinity playing a game, or is there a requirement to obtain a new service needed f
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Customer Service
Ipad scam/delete account
Hi returned ipad from scam and after almost a month rep calls and says I need to have delete Apple account. Apple needs IMEI# company address and proof of receipt to start the process to erase device. I thought this nightmare was over. Thanks
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Customer Service
Uninformed $100 bill
I moved to a new place and signed up for a home internet subscription, and the call representative just arrange an installation for me and inform me I only owe $25 deposit an first month internet bill $50. The internet guy was here and ask me for the modem, I was very confused. He end up got one fro
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Billing
Scam scam Scam
Since my account was opened for WiFi more then a year ago. Two different accounts were created by Xfinity at that time at same address . Both got set up for direct debit from my checking account. Two Months ago, I deactivated the account with no internet activity from direct debit. You need to see w
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Customer Service
real or not is this a fishing scam free xfinity prepaid card. I hate to enter my information like not knowing if is legent!
prepaid master card trouble shooting
I received an email to activate a prepaid mastercard they sent to me. When I click the link, it brings me to a page not found response. When I call the number, it's not for xfinity. Help?
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Is this xfinity prepaid master card real? the link has to be shortened to work but I just want to know when we enter our information is for real not a scam!
prepaid master card trouble shooting
I received an email to activate a prepaid mastercard they sent to me. When I click the link, it brings me to a page not found response. When I call the number, it's not for xfinity. Help?
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Scam
If you wanna pay for a wifi service that doesn’t work 50% of the time then Xfinity is for you. Also would recommend if you love horrible ai customer service that helps you with nothing at all. Easily the worst internet service provider I’ve ever dealt with and potentially the worst company in Americ
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Customer Service
My original email is up above... 2/6/26 I still have not been helped! This is an impossible and unethical company. I finally was able to get in touch with a disputes representative after MANY attempts trying to even get through to that depart
"free Apple" Watches scam
I purchased a new phone in October of 2024. I was offered 2 "free" Apple Watches. I told the salesman that I did not want them if there was any cost involved. He told me that there would not be. I believed him and took the watches. (He was also a new employee). We do auto pay and have not checked mo
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You guys have a team of people that I believe don’t even know they work for xfinity
I got a iPhone 17pro max about 6 months back and was trading in my 13 pro max I beaver received a label then I go to the store and they say it can’t be dropped off and to be honest I have my own life to live I can do your jobs for you from there my bill sky rocketed 259 dollars a month for 2 phones
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Devices
... Since 3AM today my INBOX has received 3000+ SPAMs ... Proceed with caution! When scammers manage to hack into an online account, they sometimes "mailbomb" the account's recovery email addresses in the hope that the victim will be overwhelmed by
Email Spam Problems
Nearly every day I receive spam/scam/phishing emails which tell me that my automatic subscription/renewal to some service is complete (usually for hundreds of dollars), and if I didn't authorize this transaction to call some support phone number. I usually attempt to forward these scams to some appr
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Fraud? Scam? Misinformation? Lies? You tell me...
Listed below is a detailed summary of events that took place a month ago. I am here for a few reasons. 1. To further expose (much to no ones surprise) Comcast's awful business practices, and customer service. 2. To speak with someone directly about current billing. 3. To inform others of something t
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Customer Service
Hello @user_4s3cjb, thank you for taking the time to leave a post. I completely understand why receiving a voicemail like that would raise concerns; your caution is absolutely valid. At this time, we weren’t able to find any verified informati
Is this a real Comcast phone number?
[Edited: "Invalid Phone Number"] Received voicemail claiming to be from Comcast customer experience team, and asked that I call back the number above. Worry that it might be a scam. please advise. Thanks
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Is this a real Comcast phone number?
[Edited: "Invalid Phone Number"] Received voicemail claiming to be from Comcast customer experience team, and asked that I call back the number above. Worry that it might be a scam. please advise. Thanks
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Customer Service
@XfinityAngie Oh boy, "YahooIncompatibleMessages" ??? So Yahoo is going to censor my email the same way Xfinity does? This is horrible. So unAmerican. Why do they feel the need to curtail our freedom of speech? In my case, I am usually reporting sc
Why is nothing working in the accounts pages?
I am trying to find out where to go to turn on email for my other accounts. But nothing is working! All the pages are blank or do not exist. WHAT IS GOING ON?
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Xfinity Scam
I am following up on ticket [Edited: "Personal Information"]. I have not yet received my compensation for what Xfinity's lack of accountability. Xfinity was aware of a scam and did not warn or notify customers in any form. I was taken for $960.00 and want to be compensated for that scam as Xfinity k
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Billing
Xfinity are the worst scammers. I was supposedly given some $5 piece of plastic during the pandemic when social distancing was in full effect. I have no recollection of this whatsoever and am still waiting for Xfinity to produce some evidence
charged for flex box I was told did not need to be returned 2025
I have been told that I am going to be charged for a flex TV box if I don't return it. I used my own modem and router. I did not want the Flex TV box. I was told it was free. I don't remember agreeing to return the Flex TV box that was given to me for free. Please help!
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Wow! Customer Service TRICKERY.
My day with Xfinity just keeps getting worse. I posted early today about my experience with 5 people on chat and 3 or 4 people on the phone. I was on my way out the door and it was someone from Xfinity asking my about my earlier experience with the last person I talked to, because they gave their na
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Customer Service
Xfinity iPad mobile scam
Xfinity is being the ridiculous with how they treat their customers. I was trying to get a deal on WiFi being cheaper. So they offer a cheaper with a free iPad . Which it sounded great at first. Then I started reading more reviews on the deal, and looked at my account. It showed I’d be getting charg
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Customer Service
Apple Watch scammed
Fell for your scam with the “free Apple Watch”. Upgraded a device on my mobile plan over the phone today, and at the end the rep pressured me into claiming a “free Apple Watch” for my 2 lines. I told him I don’t want to pay any monthly fee, what’s the catch? He says no catch they’re completely free,
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Devices

@user_r5s7fm Thanks for creating a post. I would recommend speaking with our Customer Security Assurance Team to report any potential scam or phishing attempt for further review. I know that with any device return with Xfinity Mobile, you would only
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Ipad scam/delete account
Hi returned ipad from scam and after almost a month rep calls and says I need to have delete Apple account. Apple needs IMEI# company address and proof of receipt to start the process to erase device. I thought this nightmare was over. Thanks
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