do i need to update my email now or elase i will lose all content? probably a scam?

I went into a store location to setup a mobile line and during the setup the rep noted i was a platinum client and offered me a “free Apple Watch” I told him I didnt really use my current one but he said well its free why not take it, so i didnt stating id gift it if that was okay. He says no catch

For over a year now Xfinity has claimed I have free access to Peacock Premium which they now state has been extended through the end of July. How come every time we try to use it they force us to try and choose a plan and sign up, if we don't then we can't get access. Do we have free access or is th

I wanted to see if anyone else has experienced a similar issue or has advice on how to resolve it. I switched my service from Verizon to Xfinity at the time there was a promotion offering a $50 prepaid card within 90 days of activation. That was in December 2025. It has now been over five months, an

What does the Yahoo migration message look like? I received an e-mail that has an imbedded link to [Edited: "Possible malicious link"] which looks suspicious to me. Could someone confirm that this is not a valid message? Thank you

Worst company ever. I feel like I’ve been scammed. When I signed up for essential internet I was told that my bill would be 14.95 each month. I also told the customer service representative that I would pick up my equipment at the store. Still I was mailed equipment and was charged. When I returned

I received an email earlier this week entitled "Introducing a better Comcast.net email experience with Yahoo Mail" highlighting all the benefits of moving to Yahoo Mail. However, after I migrated my @comcast.net email account to Yahoo Mail, I find out that auto-forwarding emails is only available vi

This morning, i got a call from (888)266-2278. They were asking if I am moving to a new place as they see a new customer starting a new xfinity internet service at my current address. This was correct so I told them I am also moving and would like to move the xfinity internet service to my new addre

I scheduled cancellation on May 3, received emails confirming that they are “working” on my cancellation and am still getting billed for next cycle. I am incredibly frustrated as talking to customer services takes awhile and almost seems scam like at this point. What can I do except take it off auto

Got a weird email today from "Xfinity": "In an effort to serve you better, we have implemented a one-time Zero-Trust Authentication (ZTA) layer to secure our online platforms against potential and vulnerable threats, Which has caused your current incoming messages to be placed on hold. You are requi

I have spent hours on the phone with various customer service representatives, none of which have been able to resolve the FRAUD and UNAUTHORIZED CHARGES issues that started on 2/4/26. Received monthly bill on 1/30/26 which had increased above an amount I was willing to payCall Xfinity on 2/4/26 inq

I have been an Xfinity customer for about 8 years. I currently have my internet and mobile plans with them. I have never missed or been late on a payment. I have 4 lines on my mobile plan with the shared 10GB plan. We typically go over a little each month, but nothing crazy. Until last month that is