There is a scammer (the name does not appear to be real) who created an account at my home address and shipped their equipment to me. Can Xfinity do something to stop this kind of scam?

[Image Removal: "Personal information"] I am SO frustrated with xfinity mobile service. They are running a scam. Please see the screenshots below. 1st they offered me a free watch and said my bill won't go up. After receiving the watch my bill went up. In my recent bill, they charged an extra $250 o

I was told yesterday that if I paid 392 (half my bill) I would qualify for fifty percent off Amnestyprogram and my service would be restored and my bill would be at ZERO for a fresh start. My service was restored and today is back off and they are asking for more money!!!! Fkn scammers!!!!! Super ru

Xfinity is an absolute scam! They are trained charlatans. I called several times and requested assistance as my bill unexpectedly went up, I was told the agent lowered my cost and I would maintain all current services. THAT didn’t happen, I followed up via email, calls and chat… never fixed, they re

I am requesting a call recording review for the following mentioned dates. I moved to a new address in November, and contacted customer support on the 22nd to update my address. At the end of the call, they offered me a free phone upgrade for my wife and I as a part of a black Friday deal that week

I open a mobile line with a trading in my old phone, promise I will receive shipping labels in the mails to returning old phone for credit, been waiting but no label, go back to the branch and find out there is no trading is made with the new phone purchase, and nothing they can do. Now I have to pa

My house is not now and has never been a business. i do not know why or how you flipped that on me. It may have been when a rep kept me on phone a half hour when i just called to cancel because of rate increase. He may have done that just to aggravate me i an calling this fraud and a scam because th

I received an email saying Xfinity was giving me a $200 Virtual Prepaid Mastercard and I need to activate it. Is this a scam?

My bill date is on the 9th each month for service from the 13th. I called on 3/31 to cancel service at the end of cycle (4/13). I still got a bill on 4/9 for future service from 4/14-5/13. I went into a physical Xfinity store and the person confirmed that the cancellation went through. But today is

One of the messiest experiences of all time. To put it simply; - They lied to me about my bill multiple times and keep charging me the wrong amount - They are relentless about upgrading and do NOT listen to you on the phone. They just keep asking if you’d like to upgrade, even if you’re trying to ca

Are there any settings I can put on my Comcast emails to improve phishing? Comcast is by far the worst email service that I’ve ever used. It is exceedingly disappointing that we receive Xfinity scam emails consistently. It’s like they aren’t even trying which is disappointing and disrespectful to us

Beginning of April I received a modem kit with my address but a different unknown name. I still have it because I haven’t had a chance to return it. Then earlier this week I get a letter in the mail. Again, correct address, unknown name. It’s a different name than the name that was on the modem. Tod

Fedex lost the package in transit, over a month ago and declared the package lost. I have put in a ticket over a month ago with xfinity to send a replacment, they have given me three different deadline and all of them are past due. They keep blamming the "backend office". 3 missed deadlines, wont an