I too have been the victim of this target gift card scam and I too, believe it was an internal breach of security as they knew stuff about my account that they shouldn’t have. I have gone to the authorities about this and hope that xfinity will investigate on their end to find out whose doing this b

I fell for the Target scam. I’m not going to even bother writing it out since literally dozens of people have posted on here about the same scam. So how come Xfinity told me blatantly that this had nothing to do with them compromising my data when it clearly had everything to do with it and it’s a m

Yes I had a call today saying that if I pay $500 up front after that'll be $100 a month for 2 and 1/2 years I went through the whole thing with him knew it was a scam. I did not give him any information. He said he was going to send me $100 gift card from Xfinity and something to do with Target. He

As others have posted before, I was on live chat through the Xfinity app working with a live agent. After setting up a technician to come correct instal issues, I was told that I was paying too much for my plan and that he would just lower it for me. The "agent" the saved if I like smart watches and

Scammers wanted me to pay them in gift cards. They had all my personal info, and they payed my bills due but I looked it up and it was a scam

I received an email supposedly from xfinity ...this is what it said..."You are receiving this email because we believe there have been some questionable sign-in activities on your account. Therefore we are suspending your account services until you can verify the device you're currently signed in on

I encountered a sophisticated scam where individuals impersonating Xfinity representatives contacted me. Alarmingly, they bypassed standard two-factor authentication and instead verbally confirmed my identity using readily available personal information, including my address, phone number, Xfinity a

Got a call showing it was from Xfinity. It wasn’t so don’t answer. They offered a 50% discount on my Xfinity service with faster speeds saying this was a promotion with Target. They wanted payment with a Target prepaid card. Don’t do this as it is a scam. Change your password immediately as they hav

I've received several message that look like scams to me. They are from [Edited: "Personal Information"], and the Topic says "Please update your mailbox for better email functionality." Then in the message there is a place to click. I'm suspicious, why would I need to update?

Received a call from [Edited: "Invalid Phone Number"] today saying it was a final warning and that Xfinity would raise my rates if I don’t call back today immediately. Wanted to confirm if this was a scam or not, as I have not received any prior information about my promotion rates increasing.

My promotion had run out 3 days ago. They told me my bill would double. I could leave it alone, pay up front for 10 months, or pay 3 years up frony with an increased discount. The callback message sounded like Comcast. I went ahead and paid the 10 months in advance. The deal was you had to buy 2 Tar

I got a A phone call telling me that my 50% discount was running out in two days after talking with them they told me they were discounted and I would only be paying $50 a month but I had to pay $600 upfront. Is this a scam

This will be the first and last business between me and Xfinity for mobile upgrade. I will go through Apple directly from now on. Fall for the early Black Friday SCAM trade-in because my company offered $50 if I had an iPhone. Upgrade to iPhone 16 Pro and trade in my current device (Pixel 8 w/ 265 G

Same thing here with the "free" phone scam. Don't fall for it. I'm still stuck with this situation since Oct. 2024. No one seems to be able to help but they are very quick at getting my money monthly.

I always report them to 7726 ! but that’s for Verizon. Does xfinity mobile have a way to report these scam texts or emails?

Last week, I called to ask for a cheaper bundle and after negotiating with MULTIPLE agents, finally I got an agent that got me a deal. That agent got disconnected, but the next agent said the deal went through and gave me a confirmation number and the whole "rest assured it has gone through" when it

I have been attempting to contact a human being regarding this with no luck. For the past four months, I have been receiving tons of spam. It is only getting worse. Why can my free Yahoo account do a better job of filtering spam?

Customer service is absolutely horrible and filled with scammers. I was offered a deal from a customer representative on the chat. My deal was $45 a month for 500 mb and a free iPad. I had confirmed with the representative that the iPad would not be a mobile line. They continue to send me a form for

I was upgrading my service to unlimited data and I was offered a free ipad. When it was time to go through approval for the iPad they asked for my birthday and social security number. I refused because it made me nervous. Is this a real offer or was it a scam?

I need an agent to contact me because Xfinity phone agents scammed me into a free phone line in exchange for a discount, they charged me for, which I sent back and asked for a refund (which was promised), and they are still charging and the phone reps won’t turn off the service. Next I will cancel