Just like the title says, the sales rep was trying to scam me out of $26 a month, claiming that modem rental only from Comcast is required to get deals. This amounts to over $300 a year in expenses I did not need to pay and thousands of dollars over the term of a 5-year contract. I asked him to conf

I was scammed and now I am being told I have to pay for it . I ordered a iPhone in which i wanted the 17 pro max in which the store I go too said to just take the 17 if I didn’t like it to bring back for the pro max. It took Xfinity 4 days to switch me from T-Mobile to Xfinity in which I was without

for the past year Xfinity has been completely unstable. Two days ago I missed an important meeting because the connection dropped. Today, in the middle of my exam, the internet went out again and I ended up losing $165. Support never answers the phone, and the in‑app support is useless. I’m switchin

I received the following email. Is it a scam? MyXfinityEmail® Last week, we notified you about important updates to our Terms of Service, Security Policy, and Privacy Policy. As part of these updates, older versions of the Comcast/Xfinity Mail platform will be retired As from Today, June 10, 2026. T

I would like to begin by expressing my disappointment and frustration with my recent experience with Xfinity Mobile. I have been an Xfinity Internet customer for approximately three years and have always had a positive experience. Unfortunately, since adding mobile service, the situation has become

I need to cancel the service immediately these are scam calls to 800 numbers.\n Are pretty much scam likely? Do not give any information, don't bundle? Figure out how to return equipment. All service providers are this way every single one finity, AT&T. Anything that is, for a Wi-Fi.\nDo not click o

On March 13, 2026, I purchased an iPhone 17 from Apple and brought it to Xfinity (1600 Woodbury Avenue, Portsmouth, NH 03801) to have it added to my Xfinity account. I was told that ,as a loyal customer, I was entitled to two Apple watches at no cost. I said, “Can you confirm that? Completely free.”

In February my husband and I called planning to cancel our service due the rising cost. The customer service agent offered us some very good deals to keep us as a customer. He quoted us a lower cost for the cable and internet. We spent several hours on the phone, several times he said he needed to c

I’m receiving emails from a random email saying I must accept new terms and conditions from Yahoo, but it looks like a scam. I don’t feel comfortable clicking on the link so I signed on to my xfinity email and I don’t see anywhere to accept new terms and conditions. Is this legit, and if so, where s

I recently spoke to an Xfinity supervisor to file a complaint against an Xfinity agent who attempted to defraud me, promising me a low price for Xfinity home Internet service just to persuade me to sign the contract. Instead of documenting the complaint and generating an escalation ticket for the in

Requested cancellation, but received cancellation request email with no specified cancellation data. Days after service is not cancelled and bills are continue coming. Reaching customer service is an impossible task. It's like a real scam scheme: making cancellation hard/impossible so you can contin

I’ve been in the state of Vermont for almost one month in a few days! I went and got internet service the day after I got here. When I signed up 2 things happened! Mind you let me mention I’m on a fixed income but with a special needs child I need the internet. I go in the store on Williston Rd, Wil