Platinum member - How do I get the free smartwatch "on us" and what is the catch?

@XfinityShawn​ So, there IS a catch.  I can only get the free smartwatch if I link it to my Xfinity Mobile account and pay $10/mo.  Got it, thank you.

@karkrazy13 You're welcome. My team is here if you should have any further questions. 

There are a variety of watches eligible for this offer if you are eligible. You can click this link here to log in and check your member status and available offers. 

this is not the right link

The "Apple Watch Promotion" is a scam. No amount of searching Xfinity on my desktop and via the Xfinity app reveals this alleged PROMO CODE for the $300 reward toward an Apple Smartwatch SE3!! It is a scam. I spent over an hr on live chat yesterday explaining it all. I am willing to pay the $10 for the line for the Smart Watch-but the bit about the PROMO CODE is BOGUS!. Agent opened up a ticket for me to supposedly add this elusive Promo Code to my Platinum Membership Rewards. I got a reply text today from Xfinity about that ticket. It is now closed and result: there is NOT ANY $300 PROMO CODE in my rewards. A bunch of lies all around, and an inordinately long time w/Chat Assistant did nothing! 

Good afternoon zangtum. We can certainly look into this further for you. 

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@user_uf37rq​ Yep, there is always a catch! 😡

So in order to get my “smart watch on us” benefit as a 30+ year Comcast subscriber (a $300 benefit) i have to pay $360 ( for a $240 watch)?  I think I got it figured out correctly?

Doesn't feel like much of a "reward" or "free" when you have to pay $360/year for the free smartwatch.   Why even bother putting out a presss release for this if it was going to be this half-baked?

@guest5123456789​ no, they are supposed to give you credits for the watch every month (if they apply it correctly, that is) and you pay $10/mo to have the watch on your Xfinity Mobile plan. Not a good deal at all.

@user_hgoc1j​ As already stated, you do not. It is required to be with Xfinity Mobile.

@user_hgoc1j

Thanks for reaching out to us this link https://www.xfinity.com/support/articles/apple-watch-fee-monthly-charges has great information on how the smart watch plans work with the Xfinity mobile

@user_hgoc1j​ You can't. You have to have an Xfinity Mobile plan to qualify for the "free" watch. Not a good deal at all.

Good Morning, @user_a7len0! Thank you so much for reaching out to us here on the Xfinity Forums! I do completely understand the frustrations regarding the free devices with Xfinity Mobile, and the terms/conditions once signed up. With the device being free, there would be a monthly device payment credit applied to the account to cover the device for the full-term of either 24 or 36 months. I do understand that it can be somewhat confusing, and this is to ensure the terms of the free devices are maintained on the account. We can certainly document the feedback on our end as we are always looking for ways to improve our customers experience. Please let us know if you have any other questions/concerns, we are happy to help!