Platinum member - How do I get the free smartwatch "on us" and what is the catch?

I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo charge?

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XfinityShawn

Official Employee

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2.1K Messages

2 hours ago

@karkrazy13 There is no way to avoid that $10/month charge as it will be linked to your Xfinity Mobile account/plan. You will receive device credits for the watch, but the service on it is $10/month. It's still a great offer.

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karkrazy13

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32 Messages

@XfinityShawn So, there IS a catch. I can only get the free smartwatch if I link it to my Xfinity Mobile account and pay $10/mo. Got it, thank you.

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1 hour ago

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XfinityShawn

Official Employee

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2.1K Messages

@karkrazy13 You're welcome. My team is here if you should have any further questions.

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18 minutes ago

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karkrazy13

Platinum member - How do I get the free smartwatch "on us" and what is the catch?

XfinityShawn

karkrazy13

XfinityShawn

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