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Okay something happened that completely has me stumped. The signals were bad enough to knock out nearly all my TV channels, with a handful tuning, but badly pixelated. At some point the channels came back, but I lost them again. A few hours late
Does X1 tune all channels using IPTV?
I'm currently having signal issues where my (non-X1/Cablecard) TV is completely out, but I still have Internet (barely as power is - 13 dBMV and SNR is 31). I can watch like TV is I use the Stream app (I.e. IPTV) on my iPad or the Roku app so IPTV works for me. I spoke to a neighbor a block over and
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Perhaps they are actually connecting via MoCA ? First. Is this a Comcast rented gateway device ? If so, check to see if the MoCA feature in it is enabled. If it is, and if you do not have a POE (Point Of Entry) MoCA filter installed on the coax line,
Random Devices Connecting
Hi! I keep having to pause devices I don’t know that join my WiFi. I have changed my password and restarted it but it keeps happening. My password is also complex. Not sure what else to do. Thanks
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@zandor60657 You want the POE filter installed if you are running MoCA gear, and not using a direct coax point-to-point with no splitters regardless, especially in an apartment or close neighbor situation (they didn't say) with a rats nest of coax,
Moca Install with Netgear Modem and Mesh Network (Internet Only)
Hi All, I have a NETGEAR Modem, NETGEAR Nighthawk mesh network. Have Internet only plan. I bought a couple of MOCA 2.5 adapters and a POE filter. Trying to figure out how everything gets setup. Since I am not using Cable TV boxes, can I install the POE filter onto the Cable going into my modem? Do I
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What kind of amp? In case it’s not passing moca
XG2v2-P set up with 6 TVs
I currently have 6 TVs set up with the following configuration: 2 Pace XG2v2-P units (one is set up as master / cloud DVR access) 2 Xi6A wireless boxes 2 XiD Moca boxes I originally had 1 XG2v2-P box, 3 Xi6A boxes and 2 XiD boxes. I found out that I needed more tuners, so I replaced one of the Xi6A
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An FYI. @BGOLD MoCA (Multimedia Over Coax Alliance) is an alternate hardwired way to connect devices to a home network if ethernet cabling can not be used/run. It uses the existing coax cable wiring instead of ethernet cabling. If the MoCA fea
xb8 and MoCA with netgear xr1000
right now I have my Xb8 gateway activated normally and connected my Netgear router as a wireless AP... do I have the best setup with these 2 devices or should I change something up?
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Hello @wac1. These are all great question! MoCa will not interfere with your neighbors, because our modems and likely your modem, has a built in MoCa that essentially confines your connection to your home. Also, we usually install a POE filter outsid
MoCa Help request
Hi. Hoping to get help with setting up MoCA. I have an Xfinity XB8 Gateway and a Gigabyte plan. It is on the second floor. I get very good coverage throughout the house, even in the basement two floors below. Comcast wired the house when we moved in 30 years ago for televisions. We have since redone
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And you would need to have a MoCA capable coax splitter(s)
Can I turn my coax port into an ethernet connection?
I have three coax ports in my house with the Comcast Gateway modem plugged into the upstairs coax port. The other two are downstairs with a TV plugged into one and another in my office which is currently unused. I want to turn that coax port into a hard wired ethernet connection to plug my laptop in
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This code denotes a MOCA issue. It’s the internal network that allows the smaller boxes to use tuners from the modem/Larger boxes. I’ve been finding that it happens most often on wireless boxes, and restarting might fix it temporarily, bu
RDK-03117
I have X1 with 3 TVs. One of the small set top boxes rarely works. It almost always says RDK-03117. Support’s “fix” is to send a reset which never works. Gas anyone had this issue or know how to fix it?
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the x1 system for xi6 is not designed/set up for using a customer owned gateway(modem). The xi6 works using MoCA over ethernet to communicate and use the DVR's tuners. You can use a Roku or Firestick device to use the stream app with no monthly extra
4k wireless box Xi6 and customer owned modem.
I currently have the Xfinity XG1V4-A DVR box, a Net Gear CM2000 modem and (1) Xi6A wireless 4K box. Went to local Xfinity store to pick up (2) more Xi6 boxes. They would not give them to me because I did not have Xfinity X1 Modem. I informed them I already have a Xi6 box which I got 6 weeks earlier
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Generally speaking, no. You can't have multiple modems, modem/WiFi router combo units, or Comcast gateways at one residential address without jumping through hoops if it's even possible. It would also be expensive as you'd end up with two acco
Second modem/router
I have a modem/router broadcasting Internet from my office on the first floor of my house, but the signal does not reach the basement below it. However, I have a cable outlet in the basement. If I order a second modem, can I connect it to that cable outlet and have it broadcast in the basement? Than
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Accepted Solution
Not certain that this is the issue but just throwing it out there. YMMV. Maybe it is indeed that your neighbor is pausing your PC. Perhaps they are inadvertently connecting to your network / gateway device via the MoCA feature that's built into the
Desktop paused
I paused device last night and unpause it today and now my PC is showing that it is paused on the network. I have tried unpause and pausing several different devices and my PC keeps opening browser tabs telling me that this device is paused. I have tried everything I can think of, including resettin
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Hi, I’ve already looked at the xfinity forum for other users with moca issues and did review the link provided already. I tried all the troubleshoot steps provided and still not working. Is there someone that can login directly to the modem to verif
MoCA Not Working After XB7 Factory Reset
Before purchasing a moca adapter I did my research to ensure the XB7 modem was capable of the functionality. I logged into the XB7 and verified moca was enabled and the moca icon on the top-right corner was green. When my adapter arrived I connected it and it worked right away. It was working perfec
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I am having connection drops. I'm wondering if it has to do with the MoCa adapters I've added to my home network? I wanted a mixed network, MoCa and WiFi so our PCs could be on Ethernet to provide a more solid signal than WiFi provided. Could the ada
T3 Timeouts Frequent
We've had a rock solid modem connection with Xfinity since taking their service 3 years ago. I use a user-owned Netgear CM700 which has operated problem free. Lately, we've been getting transient T3 Timeouts, sometimes 2–3 times per day, sometimes none. A copy of our log since February 08, 2025 is a
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Everything went smoothly, I saved so much time not running ethernet throughout the house! If you've been thinking about MoCA then take the plunge and install it, super easy. Thanks for all the help. Only thing is you will need another a
Need help with MoAC! What additional hardware is needed for Xfinity modem with built in MoCA to use existing COAX wiring.
What extra hardware is needed for Xfinity modem with built in MoCA to use the abandoned COAX jacks throughout my house? I think I just need an adaptor for each COAX outlet I plan to use for ethernet, See attached diagram and provide any feedback on anything wired wrong or components needed, Thanks!
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Yes. We've seen many posts here that the MoCA feature gets turned back on with their overnight reboots / updates for the device. You really need to install a MoCA P.O.E. (Pont Of Entry) filter on the input port of the first splitter off of the street
Other people who shouldn’t be accessing my Wi-Fi through Moca
Moca was on and random devices were added to our wifi We called and you added advanced security 2 days later we are seeing people connecting who shouldn’t be Xfinity turned off the moca but then they started back up MoCa is the connection type we would like to have someone come to our apartment to f
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On top of the moca that was referenced, try resetting both gateway and dvr at the same time. Customer s service can see moca levels, they need to be in a certain range. Also the Xi6 has access wireless to the 5ghz channel of your gateway, try using t
Xi6 Live TV Freezing Constantly
My Setup: xFi Advanced Gateway = XB6 (ARRIS TG3482G) Main X1 TV Box = ARRIS XG1v4 Bedroom 1 = Arris Xi6 Connected Wirelessly Bedroom 2 = Arris Xi6 Connected through Ethernet Here's my issue: The Xi6 devices within my two bedrooms are horrible for Live or Recorded TV. This has been going on for a lon
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Accepted Solution
You need to install a POE MoCA filter on the input port of the first splitter off of the street drop to keep the MoCA signal in your premises and to keep the neighbor's signals out. Amazon has them: https://www.amazon.com/SNLP-1GCW-Filter-Eliminate-M
Unknown devices connecting to my gateway
I have noticed recently that whenever I am online I get a notification that someone else’s devices (iPad, iPhone, MacBook) has also been connecting to my wireless gateway through MOCA. I am able to kick them off/forget device and disable MOCA, but it somehow enables itself again. I have changed my W
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adding ... MoCA in these powered splitters works by what is termed leakage. the amp you showed is probably two boards in one unit. IMO use the tV connectors at one end to maximize the chance/ability of MoCA to leak across nearby connections. ones on
1Pst on main X1 Box (DVR)
Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on
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No issues, Can you explain what MoCA is for though?
xb8 and MoCA with netgear xr1000
right now I have my Xb8 gateway activated normally and connected my Netgear router as a wireless AP... do I have the best setup with these 2 devices or should I change something up?
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How many X1 boxes do you have? They use moca
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5 years ago
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What are all these unknown connected devices?
I have more connected devices than I am able to identify, e.g., numbers separate by colons and then letters, e.g., f2:32:7b:72, et.c ( not a real one but you get the point). How do I find out what these are and whether I need them or should delete them? ANd a few of them are OFFLINE DEVICES. What th
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