About 5 weeks ago c1 DVR began recording about 3-5 minutes early and then stops 3-5 minutes before the end of the show.

I can no longer download emails to my PC this morning. Half way through this morning's download, I received the message, "The RETR command did not succeed.  Error retrieving a message.  Mail.comcast.net responded: Message 9 expunged."  So I'm stuck using webmail for now.  What c

Xfinity App doesn't have TV services like the My Account App. ​When opening the My Account App it states this App will go away April 23rd and to use the Xfinity App. I have the Xfinity App, I can pay the bill and do all kinds of stuff with my network but nothing regarding the TV boxes, TV servic

Hi there,I am posting to inquire on the mid-split, next generation upgrade that's rolling out. I'm hoping to possibly find out the timeframe for the rollout for Mississippi, or more specifically for Byram (central Mississippi - just south of Jackson). I added the Xfi Complete option and am looking f

Hello.. I have been working on a regex expression that would do word matches against the verbiage in the subject line and the body of an email for the purpose of deleting these emails. A portion of the expression I have been using so far is: \b\w*(companionship|handsome|relationship|refinan

I recently upgraded to a new gateway - XB8T. However, my HP Envy 4500 printer will not connect to the gateway at all. I have tried connecting via WPS to no avail. I have gone to the Admin page and turned OFF the 5 and 6 gHz connections and left on the 2.4 gHz and also tried that, to no avail. How ca

I recently had a tech correct a provisioning error with your modem and now the port forwarding is not applying. I have already read through several threads here and have disabled advanced security. When I try to delete the forwarding in the app, it will. Not. Delete. Getting in contact with someone

I have been getting intermittent dropouts and long connection delays with my internet connection. I had a service tech here in January and he replace some connectors but could find nothing wrong. I replaced am Arris modem with the recommended Motorola MB8611 and replaced my router with new Deco's wi

Home had Comcast upon move-in 2001, when I immediately changed to Satellite. Currently in the process to have Xfinity internet installed, few days ago the installer couldn’t find cabling, so he ran temporary cable above ground from the service box, over the street, past 2 neighbors properties inclu

My email for the forum is comcast email. It's not in the spam folder.  The fix installed by a vendor few days ago was supposed to fix this problem.  My understanding is that this is not just me having the issue.

​Hi,​ ​I'm hoping to extend internet service to our house and know that cable lines run through our property and that our neighbor has Xfinity internet. When searching for my address on the availability tool it doesn't come up as available. How can I find information on extending service to our a

Hello, I have a question is there a way the name of the account manager be on the bill ??

I am moving in less than 30 days. When checking my address, I get an error that says "Sorry -- Please contact us and one of our friendly and knowledgeable representatives can help." When testing other addresses in the same building that I am moving into, I do not get this error.  I need to g

I would like to EITHER move my X-Large (36”x17x17”) green pedestal box which is located right in the center of my front lawn and is an eyesore….OR….downsize it to a lower rectangular box (which I was told is called the “doghouse” size box by one of your xfinity repair men. He had told me he would r

There was a complete Xfinity outage yesterday that was reported. My cable, internet, etc. was down completely. (This is why it's good to have a cellphone with a different carrier). I would like like to know if I am going to get a credit for ten hours of downtime.

I just realized my welcome gift card expired when I was about to use it. Can anyone help with this issue?​ Thanks!

In this forum I see a lot of "official responses" like the following. However, when I sign up and signed in, I do not see the "New message" (pencil and paper) icon, when I tried the following URL, it shows 404. Just to confirm, I am the primary and only holder of my account. ``` To send a

I've tried a dozen times or so over the past several weeks and the AppleTV+ app on the X1 platform fails to launch. It seems to get stuck on the display showing a black screen with the apple emblem with tv+ forever. All other apps work on X1 including Peacock, Disney+, Netflix, Prime Video, Hulu

I'm thinking about dropping Showtime and want to make sure that will not have any effect on anything else in my plan. It seems like it should not make a difference, but I had to deal with a situation where getting a replacement for a defective X1 box was treated as a change in my plan and I lost the

Where is the feature to look for internet outages in my service area on the new Xfinity app? It was support in the prior app.