4 Messages
G34 modem compatible?
Hello,
Is the g34 arris modem compatible with xfinity? I only see the g36 on the list and it's $100 more.
4 Messages
Hello,
Is the g34 arris modem compatible with xfinity? I only see the g36 on the list and it's $100 more.
Accepted Solution
XfinityMarcos
Official Employee
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2.3K Messages
1 month ago
Hey there user_qw5nkr, thank you for reaching out, and sharing your time. Are you reviewing the compatible modems using this 'Link'? The Arris G34 is compatible and would even work with our enhanced speeds, so you're good to go with that one. Did you already purchase or activate a G43?
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BruceW
Gold Problem Solver
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26.3K Messages
1 month ago
Both are compatible modem + Wifi router gateway devices. The G36 is approved for Gigabit service, the G34 is not.
See the "All Compatible Devices" PDF linked near the bottom of https://www.xfinity.com/support/devices (at the moment that link points to https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2025.03.06%20Full%20List%20of%20Compatible%20Devices.pdf, but this changes from time to time).
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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BruceW
Gold Problem Solver
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26.3K Messages
1 month ago
1,000 Mbps (1 Gbps) and above.
No. Comcast rates the G34's "Wired Download Speed" at "Up to 934 Mbps". See the "All Compatible Devices" PDF.
AFAIK Comcast/Xfinity has never said how they provision devices operating on speed tiers they're not approved for. All I can tell you is that many customers who tried it have reported that they don't get full speed. There's a tendency to think the device will operate at the maximum speed it is capable of, but that doesn't seem to be the case.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
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user_qbggw0
8 Messages
26 days ago
Hi @user_qw5nkr is your arris g34 working properly? I also have g34 but recently I am having a lot of internet dropping issues where modem keeps restarting every hour or so.
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