​ ​ ​Using Advanced Security on the Go​ ​ ​ ​ ​ ​ Advanced Security on the go is available to xFi Complete customers through the Xfinity app and provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​Where can I get a local printable Xfinity channel lineup?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​You can get a copy of your lineup online at ​​https://www.xfinity.com/learn/channel-lineup​​ or ​​ht

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​Can I buy my own DVR or cable box?​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​CableCARDs We support CableCARD-compatible retail devices, such as TiVo, SiliconDust (HD Homerun Prime), Ceton (InfiniTV), Samsung (Smart Media Player) and Hauppauge.  What

​Activate the Xfinity Stream App on Roku Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, E000X, D000X Roku Streaming Media Players: Roku Ultra (4340X, 4640X, 4660X, 4670X, 4800X)

​X1 Overview and User Guide​ ​ ​ ​Xfinity X1 is simply extraordinary!​ ​ ​ ​ ​ ​ ​ ​ ​ ​ What is X1? X1 delivers the simplest, fastest and most complete way to access all your entertainment on all your screens. Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! Wi

​ ​ ​ The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E and

​ ​ ​ ​ ​ ​ ​ ​ What's MLB EXTRA INNINGS? Catch out-of-market games with MLB EXTRA INNINGS. Get live scores and advanced stats right on your TV with Xfinity X1 along with access toMLB.TVto stream every out-of-market game live or On Demand on your favorite devices. What You'll Need You'll need the

​Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.​​ ​ ​ ​ ​ ​ ​Access the Self Help Screen​ ​ ​ ​To access the Self Help screen:​ ​ ​ ​ ​ ​Press the​​ ​​Men

The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels, vibration feedback and backlit buttons. It’s easy to grip and has premium metal directional keys. For customers who have di

​ ​ ​How To Pair and Program Your Xfinity Voice Remote​ ​ ​ ​​You can program your Xfinity Voice Remote to work with your TV and audio/video (AV) receiver, like a sound bar and other pieces of audio equipment. ​ ​ ​ ​If you have Xfinity X1 or Xfinity Flex, follow these steps to pair the remote wit

Watch your favorite Amazon original content, including The Marvelous Mrs. Maisel, The Man in the High Castle and The Grand Tour, along with the full Prime Video library — directly on your X1 or Flex streaming TV Box with Amazon Prime Video. To access the Prime Video app on

​Troubleshooting Steps Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper l

​ ​ ​ ​ ​ Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, Verizon Fios, DirecTV and Xfinity.With Xfinity, you can purchase content from Xfi

​​​The ESPN app on Xfinity X1 TV Boxes and Flex streaming TV Boxes offers live and On Demand content from ESPN, ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels.​​​ ​​​You can also subscribe separately to ESPN+ and view content in the ESPN app on X1 and Flex. ESPN+ offers s

Xfinity customers who use accessibility services, including Closed Captioning, audio description and Voice Guidance, have access to a specially trained and dedicated customer support team through Comcast's Accessibility Support Center for Customers with Disabilities. Xfinity customers who use Ameri

Connect Under Connect > Devices, you can view all devices that are currently connected to your home network and their status (active, paused, etc.). From the bottom of Connect, you can also view the Devices Not Connected to see the list of devices that have previously con

​​​How To Turn Xfinity WiFi Home Hotspot On or Off​​​​ ​​ ​​ ​ ​ ​Your Xfinity Wireless Gateway broadcasts an additional “​​xfinitywifi​​” network signal, creating an extension of the Xfinity WiFi network right in your home.​ ​ ​ ​ ​ ​We designed this feature for you and this service is

​​​Manage People With Xfinity xFi​​ ​ ​ ​ ​ For more information on the Xfinity app, see our xFi Features and Using the Xfinity App. For tips on managing devices, see Personalizing and Controlling Your Home Network With xFi. People Tab In the People section, you can organi

​​ ​ ​ ​​Find out how to fix common issues with your internet and WiFi connection.​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot.​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​Try this first:​​ ​ ​ ​ ​ ​​If you have an

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after fo