Xfinity customers who use accessibility services, including Closed Captioning, audio description and Voice Guidance, have access to a specially trained and dedicated customer support team through Comcast's Accessibility Support Center for Customers with Disabilities. Xfinity customers who use Ameri

​ ​ ​Question​ ​ ​ ​ O​​ur voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​1. Go Here:  ​​https://connect.xfinity.com/voice/settings/voicemai

​ ​Question​​ ​ As an Xfinity Voice customer, you have several call blocking options available to you. You can choose the types of calls that come into your home and restrict others from being made. This will prevent you from getting unwanted calls and unwanted charges on your bill. Block Unsolicit

Connect Under Connect > Devices, you can view all devices that are currently connected to your home network and their status (active, paused, etc.). From the bottom of Connect, you can also view the Devices Not Connected to see the list of devices that have previously con

​ ​​Depending on your Xfinity Voice plan, you can access to up to 12 of the most popular calling features:​ ​ ​ ​ ​ ​Three-Way Calling​​*​ ​ ​ ​Anonymous Call Rejection​​*​ ​ ​ ​Call Forwarding​​*​ ​ ​ ​Call Forwarding Selective​​*​ ​ ​ ​Call Return​​*​ ​ ​ ​Call Screening​​*​ ​ ​ ​Call Waiting​ ​ ​

​​​How To Turn Xfinity WiFi Home Hotspot On or Off​​​​ ​​ ​​ ​ ​ ​Your Xfinity Wireless Gateway broadcasts an additional “​​xfinitywifi​​” network signal, creating an extension of the Xfinity WiFi network right in your home.​ ​ ​ ​ ​ ​We designed this feature for you and this service is

​​​Manage People With Xfinity xFi​​ ​ ​ ​ ​ For more information on the Xfinity app, see our xFi Features and Using the Xfinity App. For tips on managing devices, see Personalizing and Controlling Your Home Network With xFi. People Tab In the People section, you can organi

​​ ​ ​ ​​Find out how to fix common issues with your internet and WiFi connection.​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot.​​ ​ ​ ​ ​ ​ ​ ​ ​ ​​Try this first:​​ ​ ​ ​ ​ ​​If you have an

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after fo

​***Created by our​​ ​​Community Users***​ ​ ​ ​If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you)​ ​ ​ ​1​​) Your account has been blocked​ ​2​​) There has been unusual activity on your account​ ​3​​) To

​​Your Xfinity Wireless Gateway broadcasts an additional “​​​​xfinitywifi​​​​” network signal, creating an extension of the Xfinity WiFi network right in your home.​​ ​​We designed this feature for you and this service is completely separate from your secure, private home WiFi network a

​We’re prepared for snow, wind and other wintry conditions this week in New England. From our technology to our people, here’s how we get ready for winter storms – and how you can ensure your home and business are ready too.​​ ​ ​ ​ ​ ​ ​Our Network and People Are Prepare

​Question​ ​ ​ ​How do I forward my email message to a text message on my XFINITY Mobile phone?​ ​ ​ ​Answer​ ​***Created by our Community***​ ​ ​ ​There are two ways to text an email to Xfinity phones besides plain old phone number texting.​ ​ ​ ​using: "[phone number]@​​vtext.com​

​***Created by our​​ ​​Community Users***​ ​ ​ ​I am sure that people will run into this.  On the canon image CLASS MF8300C also known as mf8380cdw, it took me some time to figure out how to get scan to email working.  Summary is to change the SMTP port to 587 and use your smtp auth s

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​1) Directly connect to your modem via ethernet. ​ ​Restart your modem everytime you plug in a new device.​ ​It's a good time to replace your Ethernet cables; Cat6 preferred.​ ​If your speeds are good, concentrate on router/networ

​ ​ ​​Many factors can impact WiFi connectivity in your home. For improved WiFi performance, try the following strategies.​ ​ ​ ​ ​ ​ ​ ​Run a Full Network Test​ ​ ​ ​If you have an xFi Gateway, you can use the Xfinity app to run a​​ ​​full network test​​ ​​to detect and troubleshoot connecti

​We’re committed to helping you stay protected​ ​Protecting you is one of our top priorities, and we have dedicated significant resources to keeping your account safe and secure. We have multiple layers of security that automatically detect and block hundreds of thousands of cyber events ever

​ A home network is a group of devices – such as computers, game systems, printers, and mobile devices – that connect to the Internet and each other. Home networks connect in two ways: A wired network, which connects devices like printers and scanners with cables A wireless network, whi

​​​​We offer two ways to set up port forwarding if you rent an ​​Xfinity Gateway​​:​ ​ ​ ​xFi Users (xFi Gateway):​​ ​​Set Up Port Forwarding Using the Xfinity app.​ ​ ​ ​Non-xFi Xfinity Gateway User (Xfinity Gateway):​​ ​​Set Up Port Forwarding Using the Admin Tool.​ ​ ​ ​How Does Port

​Port triggering is an advanced setting for your Wireless Gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control over what inbound tra