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ANSWERED: How to use Approved Third-Party Equipment for Xfinity Internet and Xfinity Voice
Find out more about buying and using your own internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway.Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform &nda
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Phone
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ANSWERED: How to forward an email to a text message on Xfinity Mobile phones
Question How do I forward my email message to a text message on my XFINITY Mobile phone? Answer ***Created by our Community*** There are two ways to text an email to Xfinity phones besides plain old phone number texting. using: "[phone number]@vtext.com
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Phone
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ANSWERED: Xfinity Home Phone Features Quick Reference Guide
Depending on your Xfinity Voice plan, you can access to up to 11 of the most popular calling features: Three-Way Calling* Anonymous Call Rejection* Call Forwarding* Call Forwarding Selective* Call Return* Call Screening* Call Waiting Caller ID Caller ID Blocking per Call Caller ID with Call Wai
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Phone
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ANSWERED: How to stop unwanted calls to your Xfinity Home Phone
As an Xfinity Voice customer, you have several call blocking options available to you. You can choose the types of calls that come into your home and restrict others from being made. This will prevent you from getting unwanted calls and unwanted charges on your bill. Block Unsolicited Robocalls Blo
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Phone
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ANSWERED: How to fix the Xfinity voicemail messages indicator always on
Question Our voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please Answer ***Created by our Community*** 1. Go Here: https://connect.xfinity.com/voice/settings/voicemai
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Phone
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ANSWERED: Getting Started with the Xfinity Home Touchscreen
Learn how to manage your Xfinity Home system using the touchscreen – the control center that offers simple touch navigation and an easy-to-use interface. Arm and disarm your system, view live video from your cameras, change settings on devices such as Lights and Thermostats, and much more.What
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Home Security & Control
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ANSWERED: What is Xfinity Home?
Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Named the Best Professionally Installed Pro Protection System by CNET. "A robust, well-thought-out system that plays nicely
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Home Security & Control
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ANSWERED: How to Prevent an Xfinity Home False Alarm
False alarms can pull first responders away from real emergencies, cost you monetarily through fines from local authorities and create a public nuisance. Keep these tips handy to prevent false alarms in your Xfinity Home system. Tips To Prevent False Alarms Know your system. Read the Get
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Home Security & Control
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ANSWERED: How to pair an Xfinity Camera from the Touchscreen
What You'll Need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pairing a Camera The Xfinity Home touchscreen provides guided steps to help you pair and inst
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Home Security & Control
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ANSWERED: How to Replace the Batteries in Your Xfinity Home Devices?
When some devices' batteries begin to expire, a low-battery alert displays on the Xfinity Home app and, if you have Xfinity Home Secure, on your touchscreen. Replace the battery within two weeks of receiving the alert. If you receive a low battery alert within 30 days of device installation, please
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Home Security & Control
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ANSWERED: How to Download Your Xfinity Home National Alarm Certificate?
The Xfinity Home Certificate of Alarm System is proof of home security ownership and activation that you can provide to your insurance company. We provide the certificate when your Xfinity Home system is installed, but you can download or print a copy anytime. What You'll Need Xfinity Home Acces
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Home Security & Control
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ANSWERED: How to reset a frozen Xfinity Home touchscreen?
What You'll Need Xfinity Home The Home Station or touchscreen with a frozen screen Phillips-head screwdriver Reset Xfinity Home Station Carefully place the Xfinity Home Station face down and remove the stand by gently pulling it up. Remove the battery cover by gently pulling towards the bot
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Home Security & Control
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ANSWERED: What is the Xfinity TV Remote App and how does it work?
Once you set up the Xfinity TV Remote app, you can use your mobile device just as you would a remote. This includes Voice Remote functionality for X1 customers. Setting up the Xfinity TV Remote App Download the Xfinity TV Remote app from the iTunes App Store to your iPad, iPhone or iPod Touch.
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Mobile Apps
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ANSWERED: How to Pair and Install a Camera Using the Xfinity Home App?
Learn how to use the Xfinity app or Xfinity Home app to add a camera in your Xfinity system. Don't have an Xfinity Camera yet? Visit Xfinity Cameras to get started! Before Pairing Your Xfinity Camera Identify your camera — pairing instructions depend on the camera model and your Xfinity s
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Mobile Apps
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ANSWERED: Thermostat Scheduling Available in the XFINITY Home App
Learn how to use the Xfinity Home app to add, change or disable the Thermostat schedules that automatically keep your home temperature just where you want it.Have a Carrier Cor, ecobee or Nest Thermostat? Xfinity Home Thermostat schedules don't work with Works with Xfinity Thermostats, but you can l
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Mobile Apps
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ANSWERED: Xfinity Stream Minimum Requirements
Xfinity Stream Portal Minimum System Requirements Windows PC Requirements If you access the Xfinity Stream portal on a Windows PC, your PC must meet the following minimum requirements.Hardware 3 GHz Intel Pentium 4, AMD Athlon 3400, or faster processor 128 MB RAM Video card with 64 MB
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Mobile Apps
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ANSWERED: How to install Xfinity Stream App on Smart TVs
Question Can the Xfinity Stream App be installed on a Smart TV? Answer Learn how to activate the Xfinity Stream apps on LG, Samsung and Xumo Smart TVs.Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream App on your Smart TV. For informa
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Mobile Apps
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ANSWERED: How to access the Xfinity app
Downloading the Xfinity App Visit our apps page to download the Xfinity app. You can download the latest version from Apple App Store or Google Play. Using the Xfinity App Eligibility The Xfinity app is available for all Xfinity Voice, TV, Mobile and Internet customers
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Mobile Apps
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ANSWERED: How to download and get started with the Xfinity Home App?
Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices. What You'll Need Xfinity ID and password Apple (iOS 11+) or Android (OS 6+) device DifficultyEasy Installing the App Acce
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Mobile Apps
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ANSWERED: What are xFi Active Time Details and how does it work
Active Time Details Active Time Details is an optional feature in the Xfinity app that offers a detailed view of how you and your kids are spending time online. Once enabled for a profile, online activity will be tracked and reported out by application and category. Supported Applications For
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Mobile Apps