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ANSWERED: How to Link, Unlink, and Switch Between Multiple Xfinity Accounts
Need to link, unlink or switch between your accounts? You can use your Xfinity ID to manage multiple accounts through xfinity.com online. Linking enables you to use one Xfinity ID to manage multiple Xfinity accounts/addresses. Link accounts LINK YOUR XFINITY ID TO AN ACCOUNT You can link your X
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My Account
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ANSWERED: Side by side comparison of all Xfinity X1 Voice Remotes
Introducing the Xfinity Voice Remote — only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations,
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TV
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ANSWERED: What does the flashing light on my Xfinity X1 box mean?
Question What does the flashing light on my X1 box mean? Answer What the LED lights on your X1 TV Box mean Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Bo
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TV
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ANSWERED: Xfinity X1 Boxes and IR Locations
The purpose of this document is meant to be a reference to IR (infrared) receiver locations on the lineup of XFINITY X1 Set-Top Boxes. Each type of STB will be listed with a picture of the device, a yellow marker indicating where the IR receiver is, and a brief description of the device along with i
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TV
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ANSWERED: How to forward an email to a text message on Xfinity Mobile phones
Question How do I forward my email message to a text message on my XFINITY Mobile phone? Answer ***Created by our Community*** There are two ways to text an email to Xfinity phones besides plain old phone number texting. using: "[phone number]@vtext.com
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Phone
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ANSWERED: How to Troubleshoot Your Xfinity Internet Connection
Find out how to fix common issues with your internet and WiFi connection.Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot. TRY THIS FIRST If you have an xFi Gateway, start by running a full network test in the Xfi
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Internet
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ANSWERED: What is Seasonal Billing from Xfinity and how to set it up?
Question: I need to put my account on a hold as I will be away for an extended period of time. How do I know if I am eligible for a hold? If I am eligible, how do I set it up? Answer: Xfinity makes it easy to put your services on hold Sta
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ANSWERED: Xfinity Home Phone Features Quick Reference Guide
Depending on your Xfinity Voice plan, you can access to up to 11 of the most popular calling features: Three-Way Calling* Anonymous Call Rejection* Call Forwarding* Call Forwarding Selective* Call Return* Call Screening* Call Waiting Caller ID Caller ID Blocking per Call Caller ID with Call Wai
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Phone
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ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail)
***Created by our Community Users*** If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you) 1) Your account has been blocked 2) There has been unusual activity on your account 3) To
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Internet
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ANSWERED: How do I turn on/off closed captioning on my Xfinity TV boxes?
Question: How do I turn on/off closed captioning? Answer Which TV Boxes Support Closed Captioning? Below is a list of TV Boxes that have the option to enable or disable Closed Captioning via Settings in the Xfinity On-Screen
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TV
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ANSWERED: Canon printer scan to email configuration
***Created by our Community Users*** I am sure that people will run into this. On the canon image CLASS MF8300C also known as mf8380cdw, it took me some time to figure out how to get scan to email working. Summary is to change the SMTP port to 587 and use your smtp auth s
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Internet
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ANSWERED: Tips for troubleshooting your Xfinity Internet connection
***Created by our Community Experts*** If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after fo
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Internet
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ANSWERED: Activating your Xfinity xFi Gateway with the Xfinity App
Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an Xfinity Gateway! If you don’t need instructions and are ready to act now, simply go to the Xfinity app on your Apple or Android device to get started. Remember: The xFi Fiber Gateway is only available through profes
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Internet
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ANSWERED: How to use Approved Third-Party Equipment for Xfinity Internet and Xfinity Voice
Find out more about buying and using your own internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway. Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi — our WiFi management platform &m
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Phone
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ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex
The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E an
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TV
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ANSWERED: Xfinity Internet Data Usage Guide
***Created by our Community Experts*** You can find out more about Comcast's usage plans (data caps) here: https://www.xfinity.com/support/internet/data-usage-plan/ This guide is meant to help you understand some basics about data usage.
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ANSWERED: How to get multiple IPv4 addresses for your modem
Question: How do I get a second IP address for my modem? Answer: ***Created by our Community Experts*** Some modems or gateways have the ability to be configured with multiple IPv4 addresses for each of their ethernet ports. However, because of the declining number of publ
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Internet
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ANSWERED: How To Troubleshoot Your Home WiFi Network with XFINITY xFi
For an overview of the xFi website (xfinity.com/myxFi) and the app for mobile devices, see our web and mobile app article. For tips on managing your home network, see personalizing your home network with xFi. Restarting an xFi Gateway If you are experiencing home WiFi connectivit
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Internet
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ANSWERED: How to determine if you will be subject to Xfinity Early Termination Fees (ETF)
***Created by our Community Experts*** If your Services are subject to a minimum term agreement, and you terminate all or any portion of the Services under the minimum term agreement before the end of the minimum term, you may be charged an early termination fee. Review your mini
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ANSWERED: How To Turn Bridge Mode on and off on Xfinity modem
Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network. A router connects your wired and wireless devices to your modem. The Xfinity Wireless
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Internet