​​ ​ ​Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an ​​Xfinity xFi Gateway​​!​ ​ ​ ​ ​ ​Notes:​ ​ ​ ​ ​ ​The xFi Fiber Gateway is only available via professional installation and cannot be activated using the Xfinity app.​ ​ ​ ​For ​​WiFi Ready Apartments​​ with ​​pre

​***Created by our​​ ​​Community Users***​ ​ ​ ​If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you)​ ​ ​ ​1​​) Your account has been blocked​ ​2​​) There has been unusual activity on your account​ ​3​​) To

Question: How do I get a second IP address for my modem?   Answer:    ***Created by our Community Experts*** Some modems or gateways have the ability to be configured with multiple IPv4 addresses for each of their ethernet ports. However, because of the declining number of publ

​ ​ ​Question​ ​ ​ ​I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​ ​ ​If you have the S0A00 error message i

​ ​ ​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​ ​ ​ ​​You can find out more about Comcast's usage plans (data caps) here: ​​https://www.xfinity.com/support/internet/data-usage-plan/​ ​ ​ ​ ​ ​ ​ ​This guide is meant to help you understand some basics about data usage.

​Activate the Xfinity Stream App on Roku Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, E000X, D000X Roku Streaming Media Players: Roku Ultra (4340X, 4640X, 4660X, 4670X, 4800X)

​​ ​ ​ ​​Question​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ ​​What are Xfinity Wifi Hotspots and how to connect to them?​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​​ ​​ ​ ​ ​​Answer​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ ​Xfinity​​ has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These

​​​​​ ​ ​ ​ ​ ​ ​​​​​Question​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​​ ​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​​How do I call internationally with my Xfinity Home Phone or Xfinity Mobile?​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​​ ​​​​​ ​ ​ ​ ​ ​ ​​​​​ ​​​​​ ​ ​ ​ ​ ​ ​​​​​Answer​​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​​ ​​​​​ ​ ​

​What's the Xfinity Stream app? Turn any compatible device into a personal TV with Xfinity Stream – included at no additional charge with your Xfinity service.Xfinity TV customers can: Enjoy your full TV subscription in the home. Out of the home, stream up to 250+ live channels including news

​ ​ ​ The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E and

Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for your home network. From computers and mobile phones to home security cameras and smart thermostats, Advanced Security protects all of your connected devices for added peace of mind. Advanced Security is availa

Below please find some X1 boxes along with photos depicting where to find the IR Target Eye locations (notated in yellow square), as well as the manufacturer name, X1 Platform name and any pertinent notes. Important point: ALL X1 boxes (excluding the RNG150 models) can do both RF and IR. 

***Created by our Community Experts***   If your Services are subject to a minimum term agreement, and you terminate all or any portion of the Services under the minimum term agreement before the end of the minimum term, you may be charged an early termination fee. Review your mini

What is a CableCARD? Device manufacturers, such as TiVo and Ceton, manufacture devices for retail that can use a CableCARD to access Xfinity TV service. If you purchased a CableCARD-compatible cable TV Box from a reseller, it can also be used to access Xfinity TV services (see customer-owned TV Box

X1 Wireless TV Box FAQs X1 Wireless TV Boxes (XiOne,* Xi5 and Xi6) allow you to watch live TV through your in-home Xfinity network, without the need for a coaxial cable connection. Aside from the ability to watch TV over the in-home connection, X1 Wireless TV Boxes have the same functionality as

​Question​ ​ ​ ​How do I forward my email message to a text message on my XFINITY Mobile phone?​ ​ ​ ​Answer​ ​***Created by our Community***​ ​ ​ ​There are two ways to text an email to Xfinity phones besides plain old phone number texting.​ ​ ​ ​using: "[phone number]@​​vtext.com​

​ ​​Depending on your Xfinity Voice plan, you can access to up to 11 of the most popular calling features: Three-Way Calling* Anonymous Call Rejection* Call Forwarding* Call Forwarding Selective* Call Return* Call Screening* Call Waiting Caller ID Caller ID Blocking per Call Caller ID with Call Wai

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article explains the differences between these TV Boxes, including the XG1, XG2, XG3, XG4, RNG150N, XiD and other X1 equipment. DVR vs. Non-DVR TV Boxes There are a few key differ

​ ​ ​Question​ ​ ​What does the flashing light on my X1 box mean? Answer​ ​ ​ ​ ​ Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models.Note: Only RNG150 and XG1 TV Boxes h

Question How do I return my equipment back to Xfinity?   Answer   How to Return Your Xfinity Equipment Whether you're moving, upgrading devices or canceling a service, we can help!Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the d