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Free Movies Week 2022
Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started. Watch free movies from premium networks and subscription services as part of Fr
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Channels and Programming
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ANSWERED: How to Export/Import NSS Identity Safe Data
***Created by our Community Experts*** EXPORT Identity Safe Data If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already log
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Internet
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ANSWERED: Thermostat Scheduling Available in the XFINITY Home App
Learn how to use the Xfinity Home app to add, change or disable the Thermostat schedules that automatically keep your home temperature just where you want it.Have a Carrier Cor, ecobee or Nest Thermostat? Xfinity Home Thermostat schedules don't work with Works with Xfinity Thermostats, but you can l
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Mobile Apps
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ANSWERED: How to fix Cannot Log Into Xfinity Mobile--Primary User Issue?
***Created by our Community Users*** Issue: Cannot Log Into Xfinity Mobile--Primary User Issue I recently signed up for Xfinity Mobile after already being an Comcast TV and Internet customer. I have not been able to log into my Mobile account since even before signing up (had to sig
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My Account
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ANSWERED: How to Download Your Xfinity Home National Alarm Certificate?
The Xfinity Home Certificate of Alarm System is proof of home security ownership and activation that you can provide to your insurance company. We provide the certificate when your Xfinity Home system is installed, but you can download or print a copy anytime. What You'll Need Xfinity Home Acces
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Home Security & Control
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ANSWERED: How to Pay Your Bill Using Apple Pay?
You can now pay your bill online using Apple Pay in the Safari web browser with a compatible Apple device. To use Apple Pay, you must first add a credit or debit card to your Apple Wallet.To learn about device compatibility and how to set up and use Apple Pay, visit http://www.apple.com/apple-pay/.
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My Account
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ANSWERED: Changing the Descriptive Audio default language on Xfinity XR2 Remote
***Created by our Community*** I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated,
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TV
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ANSWERED: How to complete a Comcast account ownership change?
Changing Ownership of a Comcast Account We know there are times when you may need to change the ownership of a Comcast account. For example, you may need to handle the account of a friend deployed in the military, or you may experience a death in the family or another life-changing event. We a
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My Account
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ANSWERED: How to change your Comcast billing date
Question How do I change my Comcast billing date? Answer Are you an Xfinity Home, Xfinity Internet, Xfinity TV, and/or Xfinity Voice customer and need to change the monthly due date for your bill? You can do so online from your account. Read below to get started. At t
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My Account
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ANSWERED: How to pair an Xfinity Camera from the Touchscreen
What You'll Need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pairing a Camera The Xfinity Home touchscreen provides guided steps to help you pair and inst
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Home Security & Control
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ANSWERED: Looking for the SEC Network or the SEC alternate channel(s) in your area?
Two of ESPN’s streaming networks are available on Xfinity X1 and Flex! ESPN3 and SEC+ let you stream more than 5,000 sporting events annually, including more than 150 NCAA college football games, international soccer matches, Grand Slam tennis, NCAA basketball and more. Xfinity X1 TV Boxes a
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TV
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ANSWERED: How to simplify your Xfinity WiFi
Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network — for the ultimate connected experience. Earlier generations of xFi Gateways are "dual band," meaning that they broadcast two se
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Internet
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ANSWERED: Xfinity Stream Minimum Requirements
Xfinity Stream Portal Minimum System Requirements Windows PC Requirements If you access the Xfinity Stream portal on a Windows PC, your PC must meet the following minimum requirements.Hardware 3 GHz Intel Pentium 4, AMD Athlon 3400, or faster processor 128 MB RAM Video card with 64 MB
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Mobile Apps
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ANSWERED: Update Your Xfinity Email POP Port Settings
To better protect email and Xfinity credentials from being compromised, customers who use a third party email application (Outlook, Apple Mail, Thunderbird, etc.) through a POP connection are now required to use a secure mail server and can no longer utilize POP Port 110. While POP will still be sup
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Internet
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ANSWERED: What is Xfinity Home?
Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Named the Best Professionally Installed Pro Protection System by CNET. "A robust, well-thought-out system that plays nicely
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Home Security & Control
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ANSWERED: Obtén tu menú X1 en español (How to get your X1 menu in Spanish)
Cambio del idioma del menú de X1 a través del menú de ConfiguraciónTo get to Menu Language Settings:Presiona el botón xfinity en tu control remoto.Usa los botones de flecha hacia la derecha y flecha hacia la izquierda en tu control rem
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TV
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ANSWERED: How to filter the On Demand Menu on X1
In certain On Demand menus included in the Xfinity X1 On-Screen Guide, you can filter and sort programs to narrow your choices or customize your view. Just follow the instructions below: Filter Your X1 On Demand Menu Press the xfinity button on your remote. Use the right arrow or&nb
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TV
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ANSWERED: What happened to FM radio stations on my Xfinity TV
Question Today I discovered that local radio stations were no longer on my channel lineup. Recently I had local FM stations on my channel list. However today they were gone. I am wondering what happened to those channels? Answer We sincerely apologize for any inconvenience this
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TV
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ANSWERED: How to lower your Comcast bill?
Question Can you please help me lower my bill? I am a current customer and there does not appear to be any "deals" available for current customers. Answer ***Created by our Community Users*** Regarding promotional discounted offers, Comcast offe
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My Account
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ANSWERED: Amazon Prime Video on Xfinity X1
Watch your favorite Amazon original content, including The Marvelous Mrs. Maisel, The Man in the High Castle and The Grand Tour, along with the full Prime Video library — directly on your X1 or Flex streaming TV Box with Amazon Prime Video. To access the Prime Video app on
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TV