When logged to my primary account the second one has an exclamation mark on it and then a popup message shows: Error The provided login data to access mail server imap.comcast.net seem to be wrong. Please correct them. But everythin

I've only had this happen while using Paramount+ but after a couple episodes I'll start getting the Xfinity "hint" popping up on how to exit the app. It just repeats over and over even if I leave the app and open something new until I reboot my TV.

Hello.   My usage shot up this month to where all 1.2 Tb have been used.   There has been no change in our internet usage pattern so I would like to view the internet usage per device to narrow down where the data is being used up. The monthly summary does not provide enough info

When I attempt to use my PC to access it sends me to a nonexistant link that redirects to the app download. When I use my phone and the app it doesn't do anything when selecting Port Forwarding.

Hello, like some of the other posts I have seen, we have a new construction home and are having getting our existing service transferred to the new home. Our address has recently been registered with the post office and all of our utilities have been registered with this address. Can someone help us

I need to check my email, but I cant access the email app. I've tried multiple browsers and cleared my cache.When I select the email button, I am redirected to https://connect.xfinity.com/appsuite/ which shows a message 'We are loading your email.' Shortly after seeing this message I am redirected b

I was with a live chat and I can't connect back to it.i don't know where the live chat went and how to get back to it.

I changed my plan and I have been waiting for a new piece of equipment for a month

We have 3 new DVR boxes having been forced by Comcast to update before June 2 or lose DVR and on demand. Now if we schedule a recording on one box the previously scheduled recording disappears from the other box.  Have spent ~ 10 hours on phone and one tech visit - he threw up his hands and sa

I have an RV and would like to stream from my roku app using my phone's hot spot when I am away from my home. Is it true that this is not possible?  I can stream on my PC, IPhone or IPad, but not a Roku? Where is the logic in this? Very frustrating for this long time customer paying comcast

Just really annoyed trying to play an MMO and then lagged out

It says it appears that you already have a chat in progress when I try to reconnect to the agent who was helping me I accidentally exited the window

Is there a way to set a default start channel when I open the Xfinity Streaming app and select Live TV?

I am repeatedly receiving a Server Unreachable message box while working in my Comcast email. I access my account directly via xfinity.com. It is happening multiple times a day over the last several weeks, preventing me from using my email account until the server apparently becomes available again

I need to speak with someone other than an online chat agent. I suspended my mobile line back in November because the phone was lost.  I did this to reduce the bill to only bill me for 1GB as the device still had a balance due.  On April 4, 2023 I paid the device off and initiated an onli

I keep checking the router logs everytime the internet goes out and this is what I see. I had a tech visit and replace the router saying the one I had is known to have issues and that all else was fine but he didn’t check for noise or anything just left. Here’s what the logs show for just today. I f

I want to close my account because I'm moving

I configured my Xfinity modem to work in bridge mode. It works for a period of time then the LAN port that is connected to my network router goes dead and there is no internet connection. The only fix that works is to reset the Xfinity router back to factory settings and re-enable bridge mode from s

My neighbor and I are experiencing extremely variable download speed. I've tracked it with testmy.net and see what appear to be drops from 250 mbps to near 0. I checked again this morning and it is the same.  Since both my neighbor and I have the same issue, are there any thoughts on h

I hate Xfinity. The customer service is TRASH. I’ve only had internet forever and for the past 6mos they been trying to bill me for cable & phone ANNOYING. I’m continually calling to correct it and always having to instruct the customer service rep in whatever country to scroll the [Edited: "Lan