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Emails to only Xfinity recipients bounce back

I work at a retirement community. Each week, various employees send out emails to all residents at the community. Recently, we started getting bounce backs on ONLY the residents that use Xfinity email. Server at mx1.mxge.comcast.net (2001:558:fd02:243f::2) returned '421 4.4.2 Connection dropped due

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16 consecutive T3 timeouts while trying to range on upstream channel

Hello, I've been having issues with my internet dropping intermittently, seemingly without any reason, for the last month or two. I recently purchased (as in yesterday) and have been having the exact same issue; I upgraded from a Netgear CM500V to a Motorola MT7711, thinking that the Netgear was ju

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Phone stolen during shipping, xfinity refuses to resolve the issue

Dear Xfinity MobileI am writing to address an ongoing issue with my Xfinity Mobile account that remains unresolved despite numerous attempts to seek resolution. Every time I contact Xfinity Mobile, I receive a different response, which has led to significant frustration and inconvenience.Currently,

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Collections

How can I pay a collection off if I no longer have access to that account anymore?

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Using Dual Bands

I have a device that only works on 2.4 gigs and won’t pair with the 2.4/5.0 Xfinity dual band. Should I add a 2.4 band with a different network name for this one device and leave everything else on the dual band?  Will this effect the other devices?  Is there a better way?

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bally sports

How gracious of Xfinity to tout FUBO as an alternative way to watch the KC Royals. Of course, this requires an additional costly subscription to FUBO ($79/99 I believe).  I wonder if there is any fee sharing involved here.  Comcast is dead to me and I intend to go to alternative televisio

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Flaky internet MB8611 modem + Google Mesh/Amazon eero

I have been having flaky internet since I moved to a new address and started using MB8611 Modem. I live in a cull de sac, all my neighbors do not have flaky internet at the same time my internet is down. I have tried restart, restart once every 2 days etc but it does not seem to work.I looked at the

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Xfinity Forum Refresh – March 2024

You may notice that as of today, Thursday, March 21, 2024, we refreshed the overall look and feel of the Xfinity Forum. This refresh will not impact the content on the site or how the forum functions. This update just provides a new visual update to better reflect our Xfinity brand. BEFORE:  

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Added Services No One Can Explain

I signed up for internet only. I did not realize I was being billed for Starz and Broadcast TV fees all this time. I see others are questioning the same. How are you getting away with adding unauthorized charges to our bills? I never ordered or authorized Starz and don't have cable TV through you gu

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dns issues

In the past few days I am having all kinds of issues with Comcast Internet. I think I have DNS issues and wonder if anyone else experiencing the same thing. Here is what I see most of the day. As we all know it is almost impossible to get someone on the phone from Comcast, so I gave up trying to ca

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Another Internet Daily Drop

Plan: 1gigCable Modem: MT8733 Issue: Internet drops about 4-5 times per day. The drops are usually durning consistent time periods for each day. My neighbor is experiencing the same thing during same time periods. I have done the recommended troubleshooting and do not see any issues from that. I

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New Arris SURFboard SB8200 modem connects but no internet

Hi, we went out of town for the weekend and turned off our modem & router. Came home yesterday, turned it on. All the light came on as usual, looking good but .... no internet! After a lot of troubleshooting, I decided it must be that our older model modem was no longer supported by Xfinity. W

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Customer Service Agent David

Didn't receive a survey, but I just spoke to David on the phone (around 9pm, Friday 5/24) and he was very kind and helpful! Thank you!

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NOW Internet

NOW Internet NOW Internet FAQs NOW Internet is here! An affordable new product from Xfinity, NOW Internet offers great value for reliable internet — at an everyday price, with the consistency you expect from the Xfinity network. This article in

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what is this "Now" for mobile? Is it much cheaper ($25/month for unlimited?) it is under xfinity.com/now/mobile

my grandfathered cheaper xfinity mobile's $12/GB By_The_Gig is gone, I am looking for some cheaper data plan. I see this new comcast's NOW service https://www.xfinity.com/now/mobile  when I tried to login, it says I don't have the service. How do I sign up and where to find the list of plan pr

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Exceeded Credits

My WIFI was intermittent for many weeks until after a neighborhood uproar, Comcast acknowledged a problem and seemed to fix it. For the first time ever, I requested a credit.  That was about six weeks ago. Now the problems have started again and we've had issues for the last four days in a row

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printable channel lineup

I am looking for the PDF form Xfinity channel lineup - form C0007487 for the channels in my area. I had an Xfinity associate print one for me in the store today but it's out of date. I previously found it on the Xfinity website earlier this year (with a more current date) but it's now MIA in a searc

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Xfinity Mobile FAQs

Xfinity Mobile FAQs Find answers to your questions about Xfinity Mobile. FAQs What is Xfinity Mobile?We're America’s most reliable 5G network combined with the most WiFi hotspots nationwide. With access to millions of hotspots, you can save more on your phone bill every month — a

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Cancel

I want to cancel all services in my name at 4459 park Street

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Service Cancellation

Spent two days trying to cancel auto pay. It was such a a bad time that I got CenturyLink fibre and am canceling my service. Canceling has been such a hassle, that this is the only way I have of cancelling - notifying the company via a forum post. I actually had to read the websites code for this

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