$200 Amazon Gift Card Promo (December 2024)

Has anyone actually had success obtaining this gift card? I see multiple posts with the same issue but none with resolutions. 

I signed up in December 2024 via this promo, and even have screenshots of the agent who helped me sign up explicitly stating I would receive the gift card. However, I have not received anything, and it was never added to my incentive tracker. I've now contacted xfinity dozens of times over the last 4 months and have been blatantly lied to with different statements (e.g. I should receive it 12 weeks after sign up, 16 weeks after, 20 weeks after, a ticket has opened and I will receive it with 24-48 hrs, etc...)

Honestly, seems like it was just a scam at this point and I need to report to FTC or BBB.