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Property damage claim

Comcast came out a few weeks ago and dug up my front and backyard to put in a new line. I was assured they would return my yard how they found it but when they came back to lay sod, they did a terrible job and now I’m left with an eyesore. How do I complete a property damage claim? This is unaccepta

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Property Damage

Xfinity has come to run some cables underground but broke the water line on our lawn that ultimately had our city's Public Works department to come and repair it. However, the state that the Xfinity utility workers have left our lawn in is unacceptable. Exposed old and new cables, piles of dirt and

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Property damage claim

I am the owner of home in Westminster, CO where one of your service crews damaged the underground power line that connects to my house when burying a cable. Causing fluctuating voltage throughout my house. After Xcel repaired the clipped neutral line my refrigerator, whole house humidifier, and roof

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Need to report property damage

How do I report property damage to xfinity? Representatives from xfinity were in my backyard due to a neighbor outage and damaged my fence. The work is also still not completed as the cable hasn’t been buried. Please advise.

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Property damage claim

What do I need to do to get somewhere with a property damage claim. I had a defective cable box damage three of my hdmi inputs on my home reciever. I was given a replacement cable box and told I'd be contacted by Comcast in regards to having my equipment repaired or replaced by a comcast employee on

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Property Damage

To whom it may concern, I am writing to report property damage related to Mastec contracted by Xfinity that occurred on 1/8/26 at my property. The workers and machine utilized to tunnel wires across the street damaged my lawn as well as the flower bed surrounding the utility box. Multiple perennial

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Exterior Property Damage

Hello, an Xfinity cable that was connected to my house snapped/broke from the telephone pole across the street. The tension from the snapping wire separated a section of my eaves and fascia, the west wall of my home also sustained damaged as it ripped all the existing xfinity wiring off of my home.

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Urgent property damage

Hello, Claim Number [Edited: "Personal Information"] This message serves as my final escalation request regarding unresolved property damage caused during a Comcast service visit. On 11/20/2025 , Comcast technicians performed cable line repairs at my home. Immediately following this visit, I discove

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Need Help Submitting Property Damage Claim (No Private Message Option)

Hello, I need to submit a property damage claim related to work performed by Comcast subcontractor technicians at my home. I previously reported this property damage under tickets but both were closed and the damage remains unresolved. I have photos, videos, and documentation to support my claim and

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29

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Damage my property

A subcontractor was installing a new cable to my neighbor's house when he came to the door and asked if I had a sprinkler system in my property, my wife told them. Yes, and then he said he would run the cable around the sprinkler system. He did not do that, he cut the sprinkler system and now the sp

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Property Damage

Comcast ran new cable through my property while doing work in my neighborhood (not for my house) and cut my irrigation line. How do I get them to repair the damage? I didn’t even know they were coming. They just showed up and started digging on my property.

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Property damage

Comcast/Xfinity repaired or replaced a primary distribution cable that runs overhead on my property and my chain link security fence. In the process they have seriously damaged my fence and left a lot of vegetative debris. I would like the legal address so as to file a complaint or lawsuit if necess

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property damages

I've recently had property damage to my lawn from an Xfinity service person. Please provide guidance in filing a complaint. I am not an Xfinity customer.

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Property damage

Yesterday, January 2, in the late afternoon, an Xfinity truck drove through my yard leaving various tracks & damage. The truck became stuck & left extensive damage & destruction to my private property. They left & did nothing to repair. This is unacceptable & I have various pictures & videos as evid

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Xfinity Property Damage Complaint Post-Techncian

It has been confirmed that Xfinity, after a previous visit from an Xfinity-hired post-wiring contractor, fed power levels above the normal range to my modem-router. The technical support team has not found an option on their end to raise a property damage claim. Can someone from your team kindly ass

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Property Damage Credit

I recently had service and the tech caused some property damage. How do I secure a credit for that?

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Property damage claim

How do I file a claim to recover money for Comcast causing damage to my property?

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Damaged to property

Hello I had contractors. Xfinity hired to come bore the Underground cable.The problem is they bored in my neighbor's property And now she's upset with the damage that has been left or work in progress . She has now message me asking me If more damage will be done to her property as no one consulted

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Property Damage

My car was hit by a Comcast truck, and I don't know where to file a claim for the damage it caused. I have the police report detailing the accident and they've identified the comcast driver as the one at fault. How do I remedy this?

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Property damage

Who do I contact for property damage? Yesterday i received a text that someone would be coming around due to a service outage. A frw hours later a service man came and was probing around our front yard with a shovel. He was digging around areas and broke one of our sprinkler heads. We have everythin

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