Visitor

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1 Message

Monday, October 27th, 2025

File property damage claim

Property damage was done to our fence by a pole that came down.  This was the result of xfinity not attaching their equipment to the new pole that was installed by the local electric company.  I need to file a claim to have this property damage repaired.

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Official Employee

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2K Messages

8 days ago

Hello @kd.n2 we can take the right actions to help you file the claim. When you have a chance send us a direct message, so we can get more information.

You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

 

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