Visitor
•
2 Messages
Property Damage Claim
The Xfinity equipment at my house was improperly grounded. House almost burned down. I need to get in contact with someone regarding a property damage claim. Thanks.
Visitor
•
2 Messages
The Xfinity equipment at my house was improperly grounded. House almost burned down. I need to get in contact with someone regarding a property damage claim. Thanks.
XfinityDemitrius
Official Employee
•
1.8K Messages
2 years ago
Hey @user_c8d5a7,
Thank you for contacting customer support through our Xfinity Community Forums. I hope you are doing well. I would be more than happy to offer my assistance in submitting the damage claim request. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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