My card expired 09/21 and I never used it. It is $50 on it. Can I get another one?

Hello. I am not sure if it is the right place to post this, so please feel free to move this thread where you see fit. Today, earlier I had received a text by a guy (and he gave me his first name) who claims to work for Xfinity who picks up the equipment and he's driving in my area, and he woul

Here we go again with another unexpected lineup change. I have been unable to access Court TV for a couple of days.  The tv guide list for ch 17 & 438 as Court TV/WHDT but it is not Court TV that is broadcasting.  It seems to be called The Florida Channel which is 24 hrs news & we

Hello, I sent a direct message to xfinity support and they asked me to post a public message here. It has been more than 30 days since I activated Auto-Pay and paperless billing. Could you check if I'm eligible for the $10 discount to my Internet Account? Thank you.

How long it will take to finish ID verification and get final confirmation email after uploading pictures of ID into system? It’s been over 24 hours and I called twice today to check. They said I will get confirmation email by today but guess what nothing yet. I called again and the verification t

I am looking for confirmation on a seemingly very simple internet setup with my Xfinity internet. I am curious if using MoCA will be possible in my scenario. Per my diagram provided, I have two possible questions: (modem does not have MoCA technology) 1) Do I need two MoCA adapters in my current sc

I recently purchased the home and I am trying to hook up Xfinity internet. It looks like the previous owner had Direct TV installed and their technician just cut all of the existing coax cables.

I've been working with you app and phone for 1.5 hours now trying to activate my new third party modem with NO LUCK what so ever How can I get HELP?????

What is the bandwidth for Xfinity Blast

I have an old windows desktop without WIFI. Started life with windows 7 now windows 10. I want to locate this computer next to the Xi6 box. Is the ethernet port on the back of the box for input or output? Can I connect an ethernet cable to both and reboot all? Thanks in advance

Using a MB8600 for about a year now and up until about a month ago everything was working flawlessly. Then started the intermittent connectivity losses.  I then proceeded to have a tech come over and he replaced the line, checked my connection and everything was working perfectly.   

I haven't been able to log into my xfinity account via the website or apps on any device when connected to the in-home wifi network for over a week now. I get the Oauth time out message when I try. However, I am able to successfully log in through my cellular network. I have an xFi gateway (This

I moved into a new house and had a Comcast employee there to install our internet service. However there needed to be underground cable work first. It was supposed to be done in 14 days - the employee even said it should be within the first week, but I’ve heard NOTHING and have called several times

I get a communication error when clicking on my account. I am unable to log into the mobile app

I've been having ongoing wifi connectivity issues for the past year and recently (on 7/10/21) had a tech come for another in-home visit. Thankfully, he inspected my modem (the last tech did not) and told me that I had the wrong one which is why my service had been so horrible. He replaced it and I h

I spend a lot of my day talking on MS Teams, and I frequently have audio cut out. This also manifests as dropping transfer rates in file transfers (though usually not terminating connections).  I also experience complete loss of connectivity multiple times per week which usually resolves itsel

I will be moving into my newly built home in the next two weeks and need the address added to your serviceability database. The address is located in a subdivision that is serviced by Xfinity. What do I need to do to make this happen?

This episode is not complete--the conclusion is missing. Any chance there will be a complete version of episode 1 uploaded? Or is there another way to watch for free with Xfinity? Thanks.Episode# 4101aired 9/22/2021

I've been watching episodes of Chapelwaite on Epix On Demand, and when I tried to select episode 8 on Sunday evening, I received a message that my cable box was not a 4K box. I have Epix in my programming package, so I should be able to access any show on the network through On Demand. Has there bee

I downloaded some shows on my Fire tablet using Xfinity Stream. Returning the shows seemed to fail somehow.  My tablet/Xfinity Stream shows downloaded "On Amazon KFGIWI".  I now cannot delete or watch on either my DVR or Xfinity Steam app.  I tried to download and return again but sa