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Is there a new Xfinity App that will incorporate email?

Why did I just get a marketing email describing a new Xfinity App? It also has a link to other free Xfinity apps including an Xfinity Connect app but it just describes that one as working with your home phone over Wi-Fi, nothing in the little blurb about the app that it incorporates email. So is th

Question

 • Xfinity Connect App

820

8

Accepted Solution

Ms.

Why doesn't my subscription to Starz through Xfinity include free access to Outlander Season 5 Episode 8?

Question

 • Channels and Programming

44

5

0

Accepted Solution

Restoration of services

I would like to know when my services will be restored. I was given September 18, by 10 pm and still do not have services. I lost service August 28th.

Question

 • Customer Service

29

1

0

Accepted Solution

Official Solution

Closed

how to turnoff notification

I get a notification that a team I like is playing in a short while. I don't want this message as it sometimes causes the dvr to churn as it tries to reach the game on a channel we don't subscribe to.  How do I turn this off?

Question

 • X1

35

2

0

Accepted Solution

Xfinity Email Inbox problem

When I go into my Xfinity Email inbox on my Desktop PC, it opens directly into my Address Book. Does anyone know how to get it to open to my inbox? Thank you

Question

 • Email

51

2

0

Accepted Solution

Closed

Internet time limits hack

I have a granddaughter who seems to figured out a work around for parental controls on internet hours of time limits how can one shut off her phone without affecting others

Question

 • Your Home Network

39

3

0

Accepted Solution

Power saver does not shut off

@xfinityAldrick The links you gave have already been posted here and if you read through the posts you will find that they did not resolve anything for anyone. They focus more on turning the "features" on rather than off. Bottom line is that I have power saver OFF and after 4 hours of not interac

Question

 • X1

22

1

0

Accepted Solution

Closed

Incompetent customer service

EVERY TIME I've had to deal with cust serv, it takes 3-4 or more contacts to get a resolve, if there is one at all. I feel that the cust serv reps don't talk to each other or document details from a contact cause each time I am transferred, I have to start from the beginning re my problem. Latest ag

Question

 • Billing

38

2

0

Accepted Solution

Closed

Samsung Note 20 Ultra

If l purchase from Samsung the Note 20 ultra and It's unlocked, Will it be compatible with Xfinity Mobile?

Question

 • Xfinity Mobile

7.4K

23

0

Accepted Solution

reveal list of an address book group

How do I reveal the list of contacts in an address book group and delete one contact?

Question

 • Email

39

3

0

Accepted Solution

Official Solution

Correct WiFi password not being recognized?

We have been unable to connect to wifi and every time we try to reconnect it says our password is incorrect. No one has changed the password, I can see that on our account it is the same. We have restarted the gateway, we unplugged it for a few minutes, we tried using the original password on the bo

Question

 • Your Home Network

580

10

0

Accepted Solution

Same password is correct on gateway, incorrect on pods

My pods show connected to gateway but won’t accept the same password. No new equipment, nothing new. All devices affected. I’ve tried restarting gateway but same problem.

Question

 • Your Home Network

41

6

0

Accepted Solution

Purchases

All purchases are gone since I have moved several months ago

Question

 • On Demand

22

1

0

Accepted Solution

Closed

Failure to process auto payment - Fotros.com

Hello,I just received an very official looking email from My Account stating automatic payment failed. The body of the email states there were errors processing my recent payment and to ensure I do not have service interuption I should update my information immediately.  My bill is not due yet which

Question

 • Billing

515

3

0

Accepted Solution

X1 Cloud DVR

If I have the X1 Cloud DVR do I need to have the actual physical DVR unit then?

Question

 • Customer Service

42

1

0

Accepted Solution

Can No Longer Access a Single Web Server (Worked and then all of sudden could no longer access)

@EGI am having the same issue as this right now. There is only 1 sight I can't get to, everything else works.  I can get to the site if I connect my computer to my phone hotspot and everything works fine.  Connect back to the Xfinity router, can't get to it.  When I do a traceroute i

Question

 • Your Home Network

42

1

0

Accepted Solution

Low hanging cable in the backyard

We moved into a house and have a low hanging cable in the backyard. Can this be taken higher so that it is out of reach

Question

 • Customer Service

10

1

0

Accepted Solution

peacock

I don't mind signing up for Flex in order to get access to Peacock. However, I would not use the Flex equipment because I will access Peacock on Roku, on my PC, on my phone.  Is it possible to sign up for Flex without taking delivery of the actual Flex hardware? 

Question

 • Channels and Programming

63

3

0

Accepted Solution

Internet slow downs, disconnects, general issues

Internet is going to single-digit download speeds as per ookla and xfinity speedtests, assuming the pages even load. This has been going on three days now. I chatted with an agent who, after over an hour, managed to get my speed back somewhere approaching DSL era. Maybe it was just coincidental t

Question

 • Your Home Network

62

4

0

Accepted Solution

Student Account Information

Hello, I started my comcast service online and picked up the items in store. I selected a student account with the 1GB of internet speed and it was advertised that I would receive a visa gift card for doing so. However, I have heard nothing about this since being signed up for the first two month

Question

 • Billing

20

2

0

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