Using my comcast/xfinity email account. My mouse is nowhere near the send button when this happens, and I am typing when it happens, so I am certain it is a keyboard shortcut I am triggering my accident. The key, or key combo, is somewhere on left side of my keyboard. This has happened twice, but I

Billing issues/issues with customer service.I was promised on the phone by an agent that the overage fees would be waived. I went to a chat agent, who refused to waive the charges, and then their supervisor. After wasting at least an hour with this supervisor, who refused to allow me to speak with t

Noticed my internet download speed suddenly was < 10% of my subscribed speed. I determined that performance returns to normal if I disable iCloud Private Relay on my apple devices.  I am using my own cable modem and router (no recent changes to this equipment).  Recently, Xfinity upgra

Hi, I've been unable to record Kraken games on Root Sports since it was annoyingly removed from my channel line up. I added it back for the $5/mo for 6 months deal. However now my recording series will not work. It hasn't recorded any of the three games so far this season. I tried to manually record

Live streaming not available message says I need to connect to my WiFi but I am already on WiFi.

I'm stuck in a login loop.

I called on 10/3 to have a phone unlocked. I was told it would take 24 hrs. Today is Saturday 10/7 and the phone is not unlocked. I was misled twice.  I was given ECM0004203004 which has not been worked on.  Yes, I worked for this COMPANY. I'm disappointed. I have a bitter taste in my mou

I have been enjoying the TCM channel through my Sports and entertainment package. However, on Monday the TCM tv channel 33100 disappeared and so did support for the app. I can’t authenticate my account for iPhone, iPad or fire tv cube. The message is just you no longer have this service. I contacted

Many times I have to login in to the Xfinity app on Apple TV Potomac MD 20854

My Internet is disconnected for a past due bill $434.00 so high but can't afford to pay it up front can I make payment's on it till I get it paid down ,I would like to have my Internet back on but caught on bad times. ,if not I will have to search for another company caparisons.

I’ve activated Peacock (Xfinity reward) but can’t watch it via the app on TV. It tells me to subscribe.  It also says to verify email which I did previously & when I click the verify email tab I don’t receive a new email to verify it.  When I go to the Peacock website I’m active there

How do I delete old mobile phone number?

I have a purchase PIN enabled on my laptop and I don't remember what it is. I've tried resetting Parental Controls,  but it doesn't seem to work.  I go back into the Purchase PIN and it's still enabled.  Now I'm locked out for 60 minutes.

This has never happened before, and I’m pretty angry because as per usual, we can’t get in touch with someone who works in the United States, who’s has been properly trained on technical issues regarding WiFi. This is why people hate Comcast. But I digress. Lately I have been havi

What is happening with the outage in the Rincon Hill area of San Francisco? Internet stopped working yesterday afternoon and still out, more than 12 hours and the outage map does noteven show the area affected neither estimated time to fix. Please update!

Apparently there are many of us with the same issue on wrongful Xfinity rewards tier. Today is October 9th, 2023. I hope your problem was fixed. I have the same one. We have been an Xfinity customer since 2001 (yes, like over 20 years) and a Diamond tier member for a very long time. We recently move

Trying to get the $30 unlimited data plan added to my internet package. Every page I get directed to says unavailable.

Title pretty much describes it. In any sort of download or long-term connection, many devices experience repeated connection resets. During problematic periods (which seem somewhat intermittent dependent on device), devices experience constant dropping of connections, and are dependent on app and we

can the movies anywhere app be added to flex ? The app was in the X1 box but it’s not on flex.

Can someone explain to me what steps to take to stop having my gmail imported automatically into my xfinity email? Thank you for any assistance given.