Why did I just get a marketing email describing a new Xfinity App? It also has a link to other free Xfinity apps including an Xfinity Connect app but it just describes that one as working with your home phone over Wi-Fi, nothing in the little blurb about the app that it incorporates email. So is th

Why doesn't my subscription to Starz through Xfinity include free access to Outlander Season 5 Episode 8?

I would like to know when my services will be restored. I was given September 18, by 10 pm and still do not have services. I lost service August 28th.

I get a notification that a team I like is playing in a short while. I don't want this message as it sometimes causes the dvr to churn as it tries to reach the game on a channel we don't subscribe to.  How do I turn this off?

When I go into my Xfinity Email inbox on my Desktop PC, it opens directly into my Address Book. Does anyone know how to get it to open to my inbox? Thank you

I have a granddaughter who seems to figured out a work around for parental controls on internet hours of time limits how can one shut off her phone without affecting others

@xfinityAldrick The links you gave have already been posted here and if you read through the posts you will find that they did not resolve anything for anyone. They focus more on turning the "features" on rather than off. Bottom line is that I have power saver OFF and after 4 hours of not interac

EVERY TIME I've had to deal with cust serv, it takes 3-4 or more contacts to get a resolve, if there is one at all. I feel that the cust serv reps don't talk to each other or document details from a contact cause each time I am transferred, I have to start from the beginning re my problem. Latest ag

If l purchase from Samsung the Note 20 ultra and It's unlocked, Will it be compatible with Xfinity Mobile?

How do I reveal the list of contacts in an address book group and delete one contact?

We have been unable to connect to wifi and every time we try to reconnect it says our password is incorrect. No one has changed the password, I can see that on our account it is the same. We have restarted the gateway, we unplugged it for a few minutes, we tried using the original password on the bo

My pods show connected to gateway but won’t accept the same password. No new equipment, nothing new. All devices affected. I’ve tried restarting gateway but same problem.

All purchases are gone since I have moved several months ago

Hello,I just received an very official looking email from My Account stating automatic payment failed. The body of the email states there were errors processing my recent payment and to ensure I do not have service interuption I should update my information immediately.  My bill is not due yet which

If I have the X1 Cloud DVR do I need to have the actual physical DVR unit then?

@EGI am having the same issue as this right now. There is only 1 sight I can't get to, everything else works.  I can get to the site if I connect my computer to my phone hotspot and everything works fine.  Connect back to the Xfinity router, can't get to it.  When I do a traceroute i

We moved into a house and have a low hanging cable in the backyard. Can this be taken higher so that it is out of reach

I don't mind signing up for Flex in order to get access to Peacock. However, I would not use the Flex equipment because I will access Peacock on Roku, on my PC, on my phone.  Is it possible to sign up for Flex without taking delivery of the actual Flex hardware? 

Internet is going to single-digit download speeds as per ookla and xfinity speedtests, assuming the pages even load. This has been going on three days now. I chatted with an agent who, after over an hour, managed to get my speed back somewhere approaching DSL era. Maybe it was just coincidental t

Hello, I started my comcast service online and picked up the items in store. I selected a student account with the 1GB of internet speed and it was advertised that I would receive a visa gift card for doing so. However, I have heard nothing about this since being signed up for the first two month