18 Messages
SF giant baseball programming on the guide
I automatically tape the San Francisco Giants baseball game on my NBC sports Bay Area channel 720 and if I go forward on the guide for sometimes it doesn't show the San Francisco Giants as a game it just shows MLB baseball so who does the programming entry into the guide so that I know that there is actually a game and can visually see it whether it's today or in the future as far as my guide will take me
Accepted Solution
XfinityChelseaB
Official Employee
•
1.8K Messages
24 days ago
Hello @user_34se0o, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. On Screen Guide data is collected when networks send their programming schedules to third party media management services, who, in turn, provide those listings to multiple platforms (TV Boxes, mobile applications, newspapers, etc.). Comcast, along with other cable providers, is not permitted to change the channel listings provided, regardless of channel ownership. From time to time, networks will change their scheduled programming on short notice. Unfortunately, this may leave insufficient time for the On Screen Guide to be updated, causing the guide information to be inaccurate.
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