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ANSWERED: How to Personalize and Control Your Home Network with Xfinity xFi?

This article provides details on the device personalization and control features available with the Xfinity app. WiFi tab On the WiFi tab, under Connected to your WiFi, you can view all devices that are currently connected to your home network and their status (active, paused, etc.). From

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ANSWERED: How to turn off/on your Xfinity Wifi Networks

​​​ How To Turn Xfinity WiFi Home Hotspot On or Off Your Xfinity Wireless Gateway broadcasts an additional “xfinitywifi” network signal, creating an extension of the Xfinity WiFi network right in your home. We designed this feature for you and this service is completely separate fro

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ANSWERED: How to Troubleshoot Your Xfinity Internet Connection

​​Find out how to fix common issues with your internet and WiFi connection.Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot. TRY THIS FIRST If you have an xFi Gateway, start by running a full network test in the Xfi

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ANSWERED: Canon printer scan to email configuration

​***Created by our​​ ​​Community Users***​ ​ ​ ​I am sure that people will run into this.  On the canon image CLASS MF8300C also known as mf8380cdw, it took me some time to figure out how to get scan to email working.  Summary is to change the SMTP port to 587 and use your smtp auth s

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ANSWERED: Troubleshooting Gigabit Internet Speeds

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​1) Directly connect to your modem via ethernet. ​ ​Restart your modem everytime you plug in a new device.​ ​It's a good time to replace your Ethernet cables; Cat6 preferred.​ ​If your speeds are good, concentrate on router/networ

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ANSWERED: How to improve your Xfinity Wifi

​Many factors can impact WiFi connectivity in your home. For improved WiFi performance, try the following strategies. Run a Full Network Test If you have an xFi Gateway, you can use the Xfinity app to run a full network test to detect and troubleshoot connectivity issues. The full network test ch

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ANSWERED: How to Connect to an Xfinity WiFi Hotspot

​​ ​ ​ ​​Question​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ ​​What are Xfinity Wifi Hotspots and how to connect to them?​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​​ ​​ ​ ​ ​​Answer​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots

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ANSWERED: Activating your Xfinity xFi Gateway with the Xfinity App

Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an Xfinity Gateway! If you don’t need instructions and are ready to act now, simply go to the Xfinity app on your Apple or Android device to get started. Remember: The xFi Fiber Gateway is only available through profes

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ANSWERED: How to activate and troubleshoot your Xfinity Storm-Ready WiFi

Activate Xfinity Storm-Ready WiFi Before you begin Download the Xfinity app on the Apple Store or Google Play. Enable Bluetooth on your phone. Ensure that your Xfinity Gateway is not in Bridge Mode. Note: If you are using separate SSIDs for your 2.4 GHz and 5 GHz bands, this activation process w

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ANSWERED: What is Xfinity Stream on Roku and how does it work?

​Activate the Xfinity Stream App on Roku Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, E000X, D000X Roku Streaming Media Players: Roku Ultra (4340X, 4640X, 4660X, 4670X, 4800X)&nbs

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ANSWERED: How to Manage (Enable/Disable) Your Xfinity WiFi Hotspot

​​ Your Xfinity Wireless Gateway broadcasts an additional “xfinitywifi” network signal, creating an extension of the Xfinity WiFi network right in your home. We designed this feature for you and this service is completely separate from your secure, private home WiFi network and allows gu

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ANSWERED: What is Xfinity xFi Advanced Security and how does it work?

Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for your home network. From computers and mobile phones to home security cameras and smart thermostats, Advanced Security protects all of your connected devices for added peace of mind. Advanced Security is availa

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ANSWERED: How to Report a Website Blocked by Xfinity xFi Advanced Security

​ Xfinity xFi Advanced Security blocks websites that are determined to be potentially dangerous. These sites may contain malware, spyware, ransomware or viruses that can infect devices and make them vulnerable to personal data collection, blackmail or attacks on other computers and networks. Repor

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ANSWERED: How to simplify your Xfinity WiFi

​Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network – for the ultimate connected experience. Earlier generations of xFi Gateways are "dual-band," meaning that they broadcast two separate radio ban

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ANSWERED: What is Port Triggering and how to set it up on the Xfinity Gateway?

Port triggering is an advanced setting for your wireless gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control over what inbound traf

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ANSWERED: How To Turn Bridge Mode on and off on Xfinity modem

Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network. A router connects your wired and wireless devices to your modem. The Xfinity Wireless

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ANSWERED: Top 10 Internet Security Tips from Xfinity

Help secure your devices, your personal information, and your family against online threats with easy-to-use internet security tips. Print a copy for easy reference. The risks are real, but the solution is clear. Security tips SOCIAL ENGINEERING Don’t be fooled by social engineering. Soci

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ANSWERED: How to set up Port Forwarding on your Xfinity Gateway

This article explains how to set up port forwarding for your home network. You also have the option to enable port triggering on your home network. We offer two ways to set up port forwarding if you rent an Xfinity Gateway: xFi Users (xFi Gateway): Set Up Port Forwarding Using the Xfinity

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ANSWERED: How to manage people with Xfinity xFi?

​Learn more about organizing devices by people and managing family settings like Active Time Limits, Active Time Details, Downtime schedules and Parental Controls.For more information on the Xfinity app, see our xFi Features and Using the Xfinity App. For tips on managing devices, see Personalizing

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ANSWERED: How to view and change your Xfinity Wifi network name and password?

​Question​ ​ ​​ ​ ​How do I find my WiFi network and password?​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​​ Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begin, remember that:

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