The email search function is not working properly. When I search for emails, the search results are only for the past few days. No matter how I search - subject, text in email or by sender, the results are only a few days and I know there are many more. It is very important for me to use the search

I am supposed to have Peacock with my Flex streaming box, I can use all of my other applications except that. Every time I click the app it gives me a screen that says “something went wrong” with an adorable picture of Puss in Boots. I haven’t needed to use Peacock until some of my shows were pulled

Xfinity came out to our neighborhood to upgrade their system. Ever since, dvr playback are completely pixelated, choppy, can't hear or see the show. Used to work fine before the "upgrade". I've refreshed, restarted, replaced cables, etc, to no avail. Please help!

I want to be able to keep my own equipment and need to upgrade to unlimited data and the website keeps giving me "https://www.xfinity.com/error/buy/sorry?errorCode=DFPLN4000"

Every time i tried to log in to activate modem, the android app is crushing. I reinstalled the app and restart phone couple times but it doesnt help. What should i do?

Hi. How do I cancel HBO Max? Thanks.

New home page is comcast business and not comcast residential. (No movie and news shown on homepage now) Was told "my account app" would fix - but download it from where?

This just started happening this summer, went away for about a month, and now it's back - every time I load up Roblox and join a server, the ping is good for about a minute, then spikes into the thousands. It stays like this for 10 seconds, as my download speeds still remain around the 600 mb/s rang

my speed is way below the contracted

First I want to make it clear this is NOT a router/wireless question. Those are working just fine. However, I recently swapped out an older Netgear Modem for a newer Motorola MB8611 modem to set myself up for future >1 Gbps service. However, this new modem appears to drop and reset the connection

I have been a Comcast customer for over 15 years, or as Xfinity labels it, I am a "diamond" customer. I have pretty much had the same service for that entire period of time, and while I have thought it was on the expensive side, I kept it primarily due to the internet.  Without notice, at abou

I set my DVR to record the 3 part law and order series premier. I checked yesterday before the recording time and all was set. Only 1 of the 3 recorded. I have no idea what happened.  I set it to record each one  as an individual program.  I had no other scheduled recordings during t

Hi, my Outlook has never really worked since I set it up quite some time ago. I get this message and here's the rest: Task 'Synchronizing subscribed folders for (my email address) reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for (my email address) Error: Cannot co

The temporary cable line behind our house was never buried and is now severed by the mower. We have no internet and need it repaired ASAP.  We cannot get through on the virtual assistant ("wait a few more minutes" shows forever) and can't get through to a human.

History of my issue:: Worked perfectly for almost 4 years - consistent download 750–800 Mbps. Around mid-August 2022 my download dropped by 300 Mbps. I watched it for several days and called Xfinity. August 24, 2022 – tech came out to check all cabling outside and up to the modem. He then

Every time we try to watch Magnolia Network it freezes every few minutes. Literally impossible to watch. The other channels are fine. Is there any resolution for it?

This has been discussed before in this forum - and there were claims that it was fixed - but it's happening to me, too. I want to set up a port forwarding rule to a machine on my internal network. It is a hard-wired machine with a statically assigned address (non DHCP). But this machine does NOT

Long story short, I have a security camera system that is having issues with uploading their recorded videos to the cloud. The security company said I needed Wi-Fi extenders to improve my Wi-Fi signal throughout the house. I grabbed a two pack of XFI Pods. My house is a 3 bedroom and a total of

I never got my door bell camera and I’ve been charged on my bill for it

Hello, I am Alicia [Edited: "Personal Information"] and I am having an issue with the app where I am getting stuck in a log in loop. I've brought it up with 3 different agents and they have not been able to resolve this for me.