U

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3 Messages

Tuesday, July 8th, 2025 11:01 PM

No voice service since Jan 2025

We just realized we’ve had no voice service since January. The last call that was recorded by our cordless phones was 1/25/25.


Since then, we’ve had all calls go to xfinity voicemail which we just found today in the app. We’ve missed many calls unknowingly. Today, I tried calling out from the landline, and there was no dial tone. So we’ve paid for 5 months of voice service and haven’t had it…

How do we fix this? Have gotten stuck in a loop with xfinity assistant that offers no resolution.

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