csh4gripes Thank you so much for stopping in for help with your email sending duplicates. That would be frustrating, especially if just trying to use the sent email as a quick reference. Is this issue with your Comcast.net email address?
If so, are you viewing directly from Xfinity.com, or are you using a 3rd part email to receive your Comcast email?
Turns out MS Outlook was the culprit. It put this rather large email on an infinity loop and kept spitting out copies. I fixed it by deleting the email from the outbox, shutting down Outlook and rebooting my computer.
I am glad you got those duplicate emails to stop, and thank you for stopping back in and sharing how you were able to resolve the issue!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAmandaB
Official Employee
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2.4K Messages
11 hours ago
If so, are you viewing directly from Xfinity.com, or are you using a 3rd part email to receive your Comcast email?
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