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On demand episodes only available in HD, not SD
Earlier this year there was a problem where Season 2, Episode 2 of Snowpiercer (TNT) was only available on demand for free in HD, not SD. It took several weeks to fix this. Now the same problem has occurred again with two shows: Season 5, Episode 18 of Riverdale (CW) and Season 4, Episode 9 of Black
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On Demand
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ANSWERED: How to filter the On Demand Menu on X1
In certain On Demand menus included in the Xfinity X1 On-Screen Guide, you can filter and sort programs to narrow your choices or customize your view. Just follow the instructions below: Filter your X1 On Demand menu Press the xfinity button on your remote. Use the right arrow or&n
Articles
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TV
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How to tell when On Demand Titles are expiring?
Recently switched to X1. On my former non-X1 box, if I selected a title that was expiring soon, there was a notation with the expiration date listed along with the title’s Info. Plus, the expiration date was also noted in my Recently Watched queue (now the For You area - I think - on X1). Now
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On Demand
Closed
No thumbnail pictures when viewing On demand titles
Cannot see the movie pictures when viewing movie titles while viewing On Demand. It shows a blank gray box. Xfinity streaming
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Xfinity Stream Website
TCM Channel
How much extra would it cost to add just TCM to my channel lineup
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Channels and Programming
Closed
TCM and ID Missing from Networks
Why is TCM On Demand not listed for easy network access anymore? Same question for Investigative Discovery On Demand. Why are most recent networks no longer shown for me?
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Channels and Programming
Help with OnDemand
Hello Xfinity, I am subscribed to Showtime / Paramount+, however when I request (voice remote) Paramount+ On Demand, it requires me to pay or login. Can you please give me access to the on-demand for paramount+. Thank you [Edited: PII]
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Customer Service
Accepted Solution
Closed
TCM channel vanished - TV and app
I have been enjoying the TCM channel through my Sports and entertainment package. However, on Monday the TCM tv channel 33100 disappeared and so did support for the app. I can’t authenticate my account for iPhone, iPad or fire tv cube. The message is just you no longer have this service. I contacted
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Xfinity Stream Website
Closed
Tcm
I saw that all of a sudden TCM was not available. I believe I have the sports and entertainment but I don’t know the channel numbers. What are they?
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Customer Service
Closed
TCM disappearance
Why can’t I get an answer as to why TCM disappeared from my programming in Minneapolis without any explanation or notification?
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Channels and Programming
Closed
TCM channel
Why do I have to repeatedly authenticate the TCM channel on Xfinity Stream? I've had the TCM channel for years through Xfinity, now streamed through FireStick, but this has always been a problem even before I switched to Xfinity stream from regular cable. Is there a fix for this?
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Xfinity Stream Website
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Watch TCM Problem
Signed up for TCM and it's working on the TV and streaming live, but Watch TCM hangs up at sign-in. I get the green checkmark splashscreen from Xfinity, but after that the Watch TCM screen attached appears. I had Xfinity folks look into it via chat earlier today, but it's still broken. Any help appr
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Xfinity Stream Website
Closed
TCM
According to channel line up, TCM is in the 140+ starter package. Is that true? I can change to a cheaper package and get TCM. https://www.xfinity.com/learn/channel-lineup?tvonly=1
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Channels and Programming
want TCM in my customer package
We have moved to another residence. In the change, TCM seems to have been dropped. Would like its restoration.
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Channels and Programming
Closed
Loss of OnDemand
Over 20 years I’ve purchased hundreds of dollars of movies and tv shows on OnDemand. Last month you upgraded to a new system. If I upgrade to the new system, I’ll lose a few hundred shows on my DVR. If not, I can’t access OnDemand at all. [Edited: "Language"]
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On Demand
Closed
TCM can’t record
I added the Sports & Entertainment package for access to TCM. The channel works but I can’t record anything - it gives me the option to set a reminder, but that’s it. Help? UPDATE: A system refresh solved the problem.
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Channels and Programming
Closed
TCM not in Ultimate TV!!!
In the Seattle area, I upgraded from an old package to Ultimate TV. 185+ channels. But I lost TCM! (Turner Classic Movies) What's up with that?!
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Channels and Programming
Closed
Half of Starz titles are locked
Half of the Starz titles are locked when using the STARZ App on the iPhone, Android, and Roku. On the Windows 11 or LG Smart TV I don't locked titles issues. I do pay Starz via Comcast. I really don't want to be told to use the XFINITY Stream when I do pay for the network and the network has
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Sign-In and Account Management