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On demand episodes only available in HD, not SD
Earlier this year there was a problem where Season 2, Episode 2 of Snowpiercer (TNT) was only available on demand for free in HD, not SD. It took several weeks to fix this. Now the same problem has occurred again with two shows: Season 5, Episode 18 of Riverdale (CW) and Season 4, Episode 9 of Black
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On Demand
Accepted Solution
Closed
How to tell when On Demand Titles are expiring?
Recently switched to X1. On my former non-X1 box, if I selected a title that was expiring soon, there was a notation with the expiration date listed along with the title’s Info. Plus, the expiration date was also noted in my Recently Watched queue (now the For You area - I think - on X1). Now, with
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On Demand
Closed
No thumbnail pictures when viewing On demand titles
Cannot see the movie pictures when viewing movie titles while viewing On Demand. It shows a blank gray box. Xfinity streaming
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Xfinity Stream Website
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TCM Channel
How much extra would it cost to add just TCM to my channel lineup
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Channels and Programming
Help with OnDemand
Hello Xfinity, I am subscribed to Showtime / Paramount+, however when I request (voice remote) Paramount+ On Demand, it requires me to pay or login. Can you please give me access to the on-demand for paramount+. Thank you [Edited: PII]
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Customer Service
Closed
TCM and ID Missing from Networks
Why is TCM On Demand not listed for easy network access anymore? Same question for Investigative Discovery On Demand. Why are most recent networks no longer shown for me?
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Channels and Programming
Accepted Solution
Closed
TCM channel vanished - TV and app
I have been enjoying the TCM channel through my Sports and entertainment package. However, on Monday the TCM tv channel 33100 disappeared and so did support for the app. I can’t authenticate my account for iPhone, iPad or fire tv cube. The message is just you no longer have this service. I contacted
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Xfinity Stream Website
Closed
Tcm
I saw that all of a sudden TCM was not available. I believe I have the sports and entertainment but I don’t know the channel numbers. What are they?
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Customer Service
TCM Channel
Why on earth would Xfinity place TCM with a Sports channel lineup that charges $10 extra per month. I don't watch Sports. I know this happened a few years ago and I am addressing it now, yet it makes no sense. I actually dropped the pkg last week with few other premiums. My bill keeps increasing and
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Xfinity Stream Website
Closed
TCM disappearance
Why can’t I get an answer as to why TCM disappeared from my programming in Minneapolis without any explanation or notification?
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Channels and Programming
Closed
TCM channel
Why do I have to repeatedly authenticate the TCM channel on Xfinity Stream? I've had the TCM channel for years through Xfinity, now streamed through FireStick, but this has always been a problem even before I switched to Xfinity stream from regular cable. Is there a fix for this?
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Xfinity Stream Website
Closed
Watch TCM Problem
Signed up for TCM and it's working on the TV and streaming live, but Watch TCM hangs up at sign-in. I get the green checkmark splashscreen from Xfinity, but after that the Watch TCM screen attached appears. I had Xfinity folks look into it via chat earlier today, but it's still broken. Any help appr
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Xfinity Stream Website
Closed
TCM
According to channel line up, TCM is in the 140+ starter package. Is that true? I can change to a cheaper package and get TCM. https://www.xfinity.com/learn/channel-lineup?tvonly=1
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Channels and Programming
want TCM in my customer package
We have moved to another residence. In the change, TCM seems to have been dropped. Would like its restoration.
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Channels and Programming
Closed
Loss of OnDemand
Over 20 years I’ve purchased hundreds of dollars of movies and tv shows on OnDemand. Last month you upgraded to a new system. If I upgrade to the new system, I’ll lose a few hundred shows on my DVR. If not, I can’t access OnDemand at all. [Edited: "Language"]
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On Demand
VM-16 error on OnDemand
I can't get OnDemand to work. I keep getting a VM-16 error. And the on-line support is 100% useless. It won't let me connect to an agent without going through troubleshooting - which they already tried and it didn't work.
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On Demand
Closed
NBC ON DEMAND
Why are shows like all the Law and Order, Quantum Leap and all the Chicago shows on demand only HD. I can't watch any of those shows the following day on demand as they are either Peacock, HD, or other pay channels. I have SD. It seems NBC shows are all listed like this as HD the next day on Demand
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On Demand
Closed
Half of Starz titles are locked
Half of the Starz titles are locked when using the STARZ App on the iPhone, Android, and Roku. On the Windows 11 or LG Smart TV I don't locked titles issues. I do pay Starz via Comcast. I really don't want to be told to use the XFINITY Stream when I do pay for the network and the network has your br
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Sign-In and Account Management