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Wednesday, August 16th, 2023 9:28 PM

Closed

TCM channel

Why do I have to repeatedly authenticate the TCM channel on Xfinity Stream? I've had the TCM channel for years through Xfinity, now streamed through FireStick, but this has always been a problem even before I switched to Xfinity stream from regular cable. Is there a fix for this?

Official Employee

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744 Messages

1 year ago

Hello @user_599181 thank you for using our community here to get assistance with your services. We are here to help! You should only have to authenticate your account if you are using your Xfinity log in for a 3rd party app. Can you please go into further detail on what happens when you are attempting to watch the TMC channel? If possible can you share a screenshot of what pops for you? 

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