Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (266K)
Closed
Smoking cable wire
I have been a loyal customer with xfinity for some time now. Today when I walk outside I noticed that my cable wire is literally smoking and melting. You think that I could get same day help with this issue nope. Today is Aug 5th and someone can't come out until the 9th thats insane. I'm not underst
Question
•
Customer Service
Broadcast stations have Designated Market Areas. You are in the RI DMA. That station can force out-of-market stations off of cable/satellite systems. Comast must comply with the law when told to not offer an out-of-market station.
Bristol County MA- no longer have WCVB!!
I was just informed that as of Dec 22nd, we will not have access to Channel 5 -WCVB and will be switched to WLNE ABC 6 in Providence. This is absolutely crazy!!! I have watched WCVB news for over 30 years, why in the heck would I want to watch a Providence news station?? I live in Massachusetts and
Question
I have had WCVB for 30 years. I live in mansfield Mass, not RI. This is ridiculous. Comcast -wake up and know your market! This is not Fall River or another market that is used to RI stations. I’ll cancel Comcast
Bristol County MA- no longer have WCVB!!
I was just informed that as of Dec 22nd, we will not have access to Channel 5 -WCVB and will be switched to WLNE ABC 6 in Providence. This is absolutely crazy!!! I have watched WCVB news for over 30 years, why in the heck would I want to watch a Providence news station?? I live in Massachusetts and
Question
Closed
Dvr not recording
I try to set up a recording but instead of the red dot I get the circle with the line through it like no smoking symbol, and I cannot record at all. I have plenty of space in my DVR. Everything was on till yesterday afternoon
Question
•
X1
Same for me. My Wifi is smoking fast, up to my plan speed of 275mb download.....however the wire connections to PC's is only 80mb or so. I do not see any response from Xfinity regarding your post. Ugh!
XFi wired connection slower than wifi
Hi, I currently have an internet plan for speeds up to 600mbps. I understand it is unlikely I will get that speed. However, my iPad on WiFi gets around 500 while my desktop can only manage about 240, half as much, on a WIRED connection. The NIC is 1Gbps capable. On Windows 10, network status is show
Question
Broadcast stations have Designated Market Areas. You are in the RI DMA. That station can force out-of-market stations off of cable/satellite systems. Comast must comply with the law when told to not offer an out-of-market station.
Bristol County MA- no longer have WCVB!!
I was just informed that as of Dec 22nd, we will not have access to Channel 5 -WCVB and will be switched to WLNE ABC 6 in Providence. This is absolutely crazy!!! I have watched WCVB news for over 30 years, why in the heck would I want to watch a Providence news station?? I live in Massachusetts and
Question
Please explain the decision for dropping wcvb from Bristol county Massachusetts and assuming Massachusetts residents would be okay with a Rhode Island channel alternative? Don't you want to know local and state news? I do!! Due to covid I'm not allow
Bristol County MA- no longer have WCVB!!
I was just informed that as of Dec 22nd, we will not have access to Channel 5 -WCVB and will be switched to WLNE ABC 6 in Providence. This is absolutely crazy!!! I have watched WCVB news for over 30 years, why in the heck would I want to watch a Providence news station?? I live in Massachusetts and
Question
@EG I installed the splitter today and my power levels range from 2 - 5.5. I'll keep an eye on it and let you know what happens. If this ends up being the smoking gun. I may suggest this to my neighbor. What's your formula for dete
SYNC Timing Synchronization failure error in modem log
I have random disconnects and I noticed SYNC Timing Synchronization failures in cable modem logs and need some assistance in resolving this issue. I recently had an Xfinity tech visit my house and put a filter on my tap due to back interference. I had to schedule another tech to come out and review
Question
Closed
internet essentials
I have been trying to apply for internet essentials for several months now and after talking to several customer Service agents I am being told there is smoking of block or error on my account and to call customer service again . as I do and I go throw the same steps all over again. with no results
Question
•
Customer Service
Accepted Solution
@user_ksie3d, I am glad we were able to get to the bottom of the concerns regarding your account billing. Thank you for working with us today, and if you come across any questions moving forward we are happy to assist. Just create another post, and w
Xfinity support
I am getting billed after I have cancelled my account. I can't call and talk to anyone because I just get the automated machine and my account at that address is no longer active. I am a manager on my roommates new address so anytime I call it associates my number with that address and I can't get a
Question
@andyross wrote:Broadcast stations have Designated Market Areas. You are in the RI DMA. That station can force out-of-market stations off of cable/satellite systems. Comast must comply with the law when told to not offer an out-of-market station.WCVB
Bristol County MA- no longer have WCVB!!
I was just informed that as of Dec 22nd, we will not have access to Channel 5 -WCVB and will be switched to WLNE ABC 6 in Providence. This is absolutely crazy!!! I have watched WCVB news for over 30 years, why in the heck would I want to watch a Providence news station?? I live in Massachusetts and
Question
Look! I am having terrible problems getting a connection. MY LIVELIHOOD DEPENDS ON THIS CONNECTION. AND IT HAPPENED A MONTH OR SO BEFORE AS WELL. I have worked with the foreigners given me by your app literally 5 times in the past two days. Th
No internet going on three days
I’m in Bala Cynwyd, PA and haven’t had internet since Friday morning. It’s been impossible to contact anyone at Xfinity. All the info I can get is that the outage is “under investigation.” Is anyone else having this issue? How do we get more info? How long can this go on?
Question
Accepted Solution
Closed
Bristol County MA- no longer have WCVB!!
I was just informed that as of Dec 22nd, we will not have access to Channel 5 -WCVB and will be switched to WLNE ABC 6 in Providence. This is absolutely crazy!!! I have watched WCVB news for over 30 years, why in the heck would I want to watch a Providence news station?? I live in Massachusetts and
Question
•
Channels and Programming
Closed
Recording changes
When I set up certain recordings, Comcast changes the recording. Although I live in Mass, I live much closer to Providence so I watch their channels. When I set up Providence RI CBS, which seems to be the only one I have issues with, the recording switches to Boston CBS which is blocked since my are
Question
•
X1
I am actually having the same issue with the PBS stations for RI and Boston. Those HD channels are 801, 802 and 819. It is intermittent and my error codes are as follows: For channels 801 and 819, the error code is XRE-03059 For channel 802,
Suddenly unable to get specific channels
For the last two days I have not been able to get any PBS stations. I can not get any stations from Boston PBS and Rhode Island PBS. I have rebooted . Same result . It is listed under my plan. Suggestions?
Question
I am having the same problem. I AM at home and I AM on my home wifi network. I have rebooted both the Gateway and my computer (several times) I even sent a refresh to my X1 box. Still the same problem. I like the RI Cha
Can’t watch local TV on Xfinity Stream
I have an Amazon Fire TV at my vacation home. When I try to watch a local Boston channel on Xfinity Stream it says “Connect to in-home Wifi to watch”. The TV is connected to the Wifi network in this home.
Question
Lying agent
Here's an example of a sales agent lying to me. I suggest Comcast fire this employee and remove all motivations that led this particular agent to lie. Background: My contract will expire next month and I am trying to beat the non-contract price jump. I did a chat assistant and was promised for $65/m
Question
•
Customer Service
I feel the same way! What can we do about it? I'd drop COMCAST over this, honestly! I've watched WCVB for 35 years, and don't want to watch RI news.
dogmum213
commented
5 years ago
to the conversation:
0
0
Bristol County MA- no longer have WCVB!!
I was just informed that as of Dec 22nd, we will not have access to Channel 5 -WCVB and will be switched to WLNE ABC 6 in Providence. This is absolutely crazy!!! I have watched WCVB news for over 30 years, why in the heck would I want to watch a Providence news station?? I live in Massachusetts and
Question