No internet going on three days

@XfinityJon​  You are going to have to me for lost work time and travel back and forth to the library in extreme heat.  You are a monopoly l and I am an economist-lawyer.  I will contact the regulatory agencies if you don't both fix it and prvode compensation, which could be  in the form of three months three internet.  I don't have enough internet to sign up for your app. I have also tried paying you a monthly xinfinity pass and it repeatedy said they could not load the form.  Take this seriously.

I went through the verification process 3 times and it's not working.  Your company is going to have to provide compenation and fix your problems Fast! IF you can't the regulators will discipline you and the competitive market will replace you. 

Don't [Edited: "Language"] around with people.  Fix it and provide compensation!

Hey there, @user_epodmo, thanks for reaching out through Xfinity Forums regarding your internet connection. I work from home as well, and I understand how important it is for work to be up and running. We would be happy to help with your connection issues and issue a credit for the downtime. Can you please send us a Direct Message with your full name and your full address?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

@Mazmal I'm sorry to hear you're having connection issues. I work from home as well and understand the importance of your connection. Have you checked to see if your area is in a service interruption? Have you received any service or maintenance alerts messages from us? You can use your XFINITY App or text OUT to 266-278 to confirm.

Look! I am having terrible problems getting a connection.  MY LIVELIHOOD DEPENDS ON THIS CONNECTION. AND IT HAPPENED A MONTH OR SO BEFORE AS WELL. I have worked with the foreigners given me by your app literally 5 times in the past two days.  They can't fix it. And your app gave me an appointment a week later.   NOW LISTEN VERY CAREFULLY - HERE IS THE SMOKING GUN.  I paid $10 for a one month xfinity pass to tide me through.  It worked for a bit, though it dropped every now and then.  Now it doesn't work at all.  WHY IS IT A SMOKING GUN?  Because the hot spot xfinity pass does not depend on a modem.   They wasted hours of my time with the modem, but that is not the problem.  THE PROBLEM AS CONFIRMED BY MANY HERE IS WITH YOU SIGNALS.  THE DISCIPLINE OF THE MARKET IS CRUEL, and it is coming after you.  Your company needs to get its act together or you will go out of business.  I AM ASKING for $300 compensation, $50 per day for the total of 6 days that the internet was out (of course I didn't lose the week's income - but I had to incur the costs of computing back and forth to the public library) repeated.  Please get in touch with me about the compensation.  I may have to consider legal action, including a class action suit.