Rabbit51682's profile

Visitor

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1 Message

Friday, February 9th, 2024 4:57 PM

Dvr not recording

I try to set up a recording but instead of the red dot I get the circle with the line through it like no smoking symbol, and I cannot record at all. I have plenty of space in my DVR. Everything was on till yesterday afternoon 

1 Message

2 months ago

Having the same problem. Just started today.

4 Messages

Ours came back on its own this morning (2/10). Comcast agent was supposed to call me yesterday, but never did. (surprise)

Official Employee

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821 Messages

Hello @Goldblum57, thank you for taking the time to reach out on social media.  I understand your concern with the recording, and I'd like the opportunity to check into that for you.

 

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Official Employee

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1.3K Messages

2 months ago

@Rabbit51682 Welcome to our community forum! Thank you for reaching out so we can make sure you're able to record all your favorite programming. Did you get an error message along with the circle with a line through it? Were you recordings other programs at the same time? 

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