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ANSWERED: What is Advanced Security on the Go?

​ ​ ​Using Advanced Security on the Go​ ​ ​ Advanced Security on the go: Is available to xFi Complete customers through the Xfinity app. Provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for step-

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ANSWERED: Getting Started with the Xfinity Home Touchscreen

Learn how to manage your Xfinity Home system using the touchscreen – the control center that offers simple touch navigation and an easy-to-use interface. Arm and disarm your system, view live video from your cameras, change settings on devices such as Lights and Thermostats, and much more. W

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ANSWERED: What is Xfinity Home?

Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Named the Best Professionally Installed Pro Protection System by CNET. "A robust, well-thought-out system that plays nicely

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Home security

What happens if someone cuts my cable? Will my home still remain secure?

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Advanced security

My advanced security indicates it is off on the app. When I try to turn it on, it keeps bouncing me right back to the page where it says it is turned off.

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email security

question refers to accessing emails directly on xfinity server vs using outlook on laptop, is xfinity server inherently more secure regarding dangers of introducing a virus on laptop via email attachments, links, etc. or will clicking on wrong thing still infect laptop? I'm guessing it does. Alterna

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Secure Hotspots

Are Xfinity hotspots secure? With my cell phone, I connect to my rented xfinity modem wifi at home. It's secure. But I see XFINITY and xfinitywifi as available. XFINITY has a lock icon on it. When I'm not at home, should I connect to XFINITY or xfinitywifi?

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Home Security

I need a letter or confirmation of my home security system. How can I get that?

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Security offline

My security system is offline again

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Home security

I have made several calls and several appointments and each time my appointments have been canceled. No one can ever explain why or who continues canceling the appointments. My security device doesn’t work 

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Network security key

Trying to setup my new laptop for the first time It's asking for the network security key can you please give it to me

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Advanced Security

My advanced security indicates it is off on the website. When I try to turn it on, it keeps bouncing me right back to the page where it says it is turned off. I think it may be on as it has sent a message that it blocked suspicious activity. Any suggestions? 

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Security device is broke

Hi, one of my security devices is not working.

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Security

I need to know the status of my accounts security

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secure wifi disappears

I setup everything and secure wifi disappears and is replaced by unsecured xfinity wifi

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Android security updates

Why can't I get the April android security update for my pixel 6a phone? The update has been out for weeks now for this phone. When I ask for and update in settings it says none are available, but they have been released for weeks! Who or what is blocking my access to important security updates???

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xfinity security

What email address do I forward serious security threats coming in on my email accounts other than comcast or xfinity,.. to help xfinity fight the scammers out there?

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Secure Link in Chat

I was attempting to downgrade my plan through chat tonight and was offered a plan with internet and mobile. After accepting, I was sent a secure link to enter my SSN and DOB. After I entered this info, I got disconnected from the chat. Why was I being inquired about my SSN and DOB? Is this truly sec

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Advanced Security

The Advanced Security keeps turning on even after I turn it off. Everyday I turn it off & within the next 30mins-12 hours I will find it activated again. I do not want this feature on. I run my own Pi-Hole DNS, adblocker, malware blocker on a Raspberry Pi. I do not want Xfinity protecting/monito

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Advanced security

I was finally able to get advanced security to go activated but it won't allow the regular advanced security. There is an active button that says turn on but Everytime I hit it, it just returns back to turn on

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